After a preliminary review of consumer complaints and other information related to alleged defects, NHTSA obtains information from the manufacturer(including data on complaints, crashes, injuries, warranty claims, modifications, and part sales) and determines whether further analysis is warranted. If warranted, the investigator will conduct a more detailed and complete analysis of the character and scope of the alleged defect.
NHTSA Action Number: RQ08003
Date Opened: 2008-06-23
Date Closed: 2008-10-24
Manufacturer’s Name: Ford
Motor Company
Component Description: STRUCTURE:BODY:HATCHBACK/LIFTGATE
Summary Description: REAR LIFTGATE GLASS HATCH FAILURE
Summary
THIS INVESTIGATION WAS OPENED ON JUNE 23, 2008, BASED ON 34 COMPLAINTS INVOLVING EIGHT INJURIES IN WHICH THE REAR LIFTGATE GLASS HATCH ON MODEL YEAR 2004 FORD EXPLORERS OR MERCURY MOUNTAINEERS BROKE OFF AND FELL, USUALLY WHILE INDIVIDUALS WERE OPERATING THE GLASS HATCH OR LOADING OR UNLOADING ITEMS FROM THE REAR OF THE VEHICLE.FORD CONDUCTED RECALL 04V-442 IN 2004 TO ADDRESS SIMILAR PROBLEMS ON MODEL YEAR 2002 AND CERTAIN MODEL YEAR 2003 FORD EXPLORERS AND MERCURY MOUNTAINEERS.THE INFORMATION FORD PROVIDED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER INDICATED THAT FAILURES WITH 2004 VEHICLES WERE PRIMARILY LIFTGATE GLASS HATCH HINGE FAILURES RELATED TO CORROSION AT THE HINGE PIN, WHEREAS THE FAILURES THAT PROMPTED THE RECALL WITH THE EARLIER MODELS WERE PRIMARILY RELATED TO PROBLEMS WITH THE GLASS HATCH'S STRUTS OR FRACTURE OF A PRIOR HINGE DESIGN AT THE BOSS/BOLT CONNECTION AT THE GLASS.ODI'S REVIEW OF FORD'S WARRANTY, COMPLAINT, AND INJURY DATA FOR THE 2004 VEHICLES INDICATES THAT THESE RATES ARE SIGNIFICANTLY LOWER THAN THOSE FOR THE RECALLED POPULATION.A POTENTIAL DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME.ODI WILL CONTINUE TO MONITOR COMPLAINTS AND TAKE APPROPRIATE ACTION AS NECESSARY.THIS INVESTIGATION IS CLOSED.
NHTSA Action Number: AQ08001
Date Opened: 2008-06-18
Date Closed: 2008-10-29
Manufacturer’s Name: PACE AMERICAN, INC.
Component Description: WHEELS
Summary Description: PACE AMERICAN 573 RETRACTION
Summary
BY LETTER DATED NOVEMBER 8, 2007, PACE AMERICAN NOTIFIED NHTSA THAT A DEFECT WHICH RELATED TO MOTOR VEHICLE SAFETY EXISTED IN 180 TO 315 SUBJECT VEHICLES MANUFACTURED WITH DEFECTIVE ALUMINUM WHEELS SUPPLIED BY TREDIT TIRE & WHEEL CO. (TREDIT) WHICH COULD BREAK APART, DEFLATING THE TIRE AND RESULTING IN PROPERTY DAMAGE OR PERSONAL INJURY. SUBSEQUENTLY, BY A LETTER DATED APRIL 22, 2008 PACE INFORMED NHTSA THAT ITS NOVEMBER 8TH DECISION WAS MADE IN ERROR AND REQUESTED A RESCINDMENT OF THEIR PART 573 DEFECT REPORT STATING THAT THEIR DECISION WAS BASED ON ONE WARRANTY CLAIM, WHICH PACE LATER DETERMINED TO BE THE RESULT OF OVERLOADING.AFTER FURTHER CONSIDERATION OF THE INFORMATION PACE SUPPLIED IN ITS FILINGS, AND THE LIMITATION OF AGENCY RESOURCES, NHTSA HAS DECIDED TO CLOSE THIS INVESTIGATION.
Read More...NHTSA Action Number: DP08002
Date Opened: 2008-06-18
Date Closed: 2008-10-16
Manufacturer’s Name: General Motors, LLC
Component Description: ENGINE AND ENGINE COOLING
Summary Description: TIMING CHAIN FAILURE-STALL
Summary
ON JUNE 6, 2006, ODI OPENED AN INVESTIGATION OF TIMING CHAIN FAILURE RESULTING IN ENGINE STALL WHILE DRIVING WITH NO RESTART IN APPROXIMATELY 20,514 MODEL YEAR (MY) 2001 SATURN L-SERIES VEHICLES EQUIPPED WITH 2.2L ENGINES (L61) BUILT FROM NOVEMBER 2000 THROUGH FEBRUARY 2001 (EA06-009).THE VEHICLES BUILT DURING THOSE MONTHS EXHIBITED HIGHER FAILURE RATES THAN SIMILARLY EQUIPPED VEHICLES BUILT BEFORE AND AFTER.GM INTRODUCED A NEW TIMING CHAIN DESIGN IN PRODUCTION IN MAY 2002.ODI CLOSED ITS INVESTIGATION AFTER GM INITIATED A SAFETY RECALL ON NOVEMBER 7, 2007 (RECALL 07V-519). ON MAY 22, 2008, THE NORTH CAROLINA CONSUMERS COUNCIL (NCCC) SUBMITTED A DEFECT PETITION TO ODI REQUESTING THE EXPANSION OF RECALL 07V-519 TO INCLUDE ALL MY 1999 THROUGH 2003 SATURN L-SERIES VEHICLES WITH 2.2L ENGINES USING THE SAME TIMING CHAIN DESIGN AS THE RECALLED POPULATION.THE PETITION STATES THAT THE NCCC CONTINUES TO RECEIVE COMPLAINTS FROM CONSUMERS THAT HAVE HAD A TIMING CHAIN FAIL IN VEHICLES BUILT OUTSIDE THE PRODUCTION RANGE COVERED BY THE RECALL.THE PETITION ALSO NOTES THAT ODI HAS CONTINUED TO RECEIVE COMPLAINTS.SINCE THE CLOSING OF EA06-009 ODI HAS RECEIVED 80 NEW COMPLAINTS FROM CONSUMERS WHO HAD A TIMING CHAIN FAIL IN A MY 2000 THROUGH 2002 SATURN L-SERIES WITH THE 2.2L ENGINE THAT WERE NOT COVERED BY RECALL 07V-519 AND WERE BUILT PRIOR TO THE TIMING BELT CHANGE IN MAY 2002.THE COMPLAINTS DESCRIBE THE SAME FAILURE MODE AS THE RECALLED POPULATION WHERE THE TIMING CHAIN CAN BREAK SUDDENLY AND WITHOUT WARNING, RESULTING IN ENGINE DAMAGE AND LOSS OF MOTIVE POWER.THE DEFECT PETITION HAS BEEN GRANTED. A PRELIMINARY EVALUATION (PE08-061) HAS BEEN OPENED.
NHTSA Action Number: EA08010
Date Opened: 2008-06-12
Date Closed: 2008-09-08
Manufacturer’s Name: General Motors, LLC
Component Description: ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Recall Campaign: 08V441
Summary Description: NON-CRASH ENGINE COMPARTMENT FIRES
Summary
IN A LETTER DATED AUGUST 27, 2008, GENERAL MOTORS CORP. (GM) NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA RECALL NUMBER 08V-441) TO ADDRESS A SAFETY RELATEDDEFECT THAT CAN RESULT IN ENGINE COMPARTMENT FIRE IN APPROXIMATELY 850,000 VEHICLES EQUIPPED WITH A HEATED WINDSHIELD WASHER FLUID OPTION.THE SUBJECT VEHICLES OF THIS INVESTIGATION COMPRISE OVER THREE-QUARTERS OF THE RECALL POPULATION. ACCORDING TO GM, A SHORT CIRCUIT ON THE PRINTED CIRCUIT BOARD FOR THE WINDSHIELD WASHER FLUID HEATER MODULE MAY OVERHEAT THE CONTROL-CIRCUIT GROUND WIRE. THIS MAY CAUSE OTHER ELECTRICAL FEATURES TO MALFUNCTION, CREATE AN ODOR OR CAUSE SMOKE AND IN RARE CASES IT MAY CAUSE A FIRE.AS A REMEDY, GM DEALERS WILL INSTALL A WIRE HARNESS WITH AN IN-LINE FUSE. IN ADDITION TO THE SUBJECT VEHICLES, SEVERAL OTHER GM MODELS WITH THE HEATED WINDSHIELD WASHER FLUID OPTION ARE INCLUDED IN RECALL 08V-441: MY 2006-2008 BUICK LUCERNE (MANUFACTURED AUGUST 2005 THROUGH NOVEMBER 2007); MY 2008 BUICK ENCLAVE (MANUFACTURED FEBRUARY 2007 THROUGH APRIL 2007); MY 2006-2008 CADILLAC DTS (MANUFACTURED MAY 2007 THROUGH NOVEMBER 2007); MY 2007-2008 SATURN OUTLOOK (MANUFACTURED AUGUST 2006 THROUGH APRIL 2007); AND MY 2007-2008 GMC ACADIA (MANUFACTURED AUGUST 2006 THROUGH APRIL 2007) VEHICLES.GM IS INSTRUCTING OWNERS TO TAKE THEIR VEHICLE TO A DEALER FOR SERVICE IF THEY EXPERIENCE SYMPTOMS OF WINDSHIELD WASHER HEATER MODULE SHORT CIRCUITS. GM'S RECALL RESOLVES THE SAFETY DEFECT CONCERNS PURSUED BY THIS INVESTIGATION.THIS ENGINEERING ANALYSIS IS CLOSED.
NHTSA Action Number: PE08038
Date Opened: 2008-06-04
Date Closed: 2008-08-04
Manufacturer’s Name: Blue Bird Body Company
Component Description: SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
Recall Campaign: 08V312
Summary Description: HYDRAULIC BRAKE HOSE CHAFING/LEAKING
Summary
IN APRIL, 2008, ODI RECEIVED A LETTER FROM THE MISSOURI STATE HIGHWAY PATROL ALLEGING THAT THEIR FIELD INSPECTORSWEREFINDING HYDRAULIC BRAKE HOSES THAT WEREBEING CUT OR CRUSHED BY THE SHARP EDGES OF THE BUS BODY AT THE FIREWALL.THEY ALSO SUPPLIED INFORMATION ON ONE BUS THAT EXPERIENCED TOTAL BRAKE LOSS DUE TO THE BRAKE HOSE BEING CUT. FURTHER FIELD WORK BY ODI INCREASED THENUMBER OF COMPLAINTS TO A TOTAL OF SEVEN.AFTER DISCUSSIONS WITH ODI AND FURTHER REVIEW OF FIELD INCIDENTS, BLUE BIRD HAS DECIDED TO INITIATE A SAFETY RECALL TO INSPECT, REPLACE AND OR REPOSITION THE BRAKE HOSES OF CONCERN. THIS RECALL ACTION RESOLVES THE ISSUES RAISED BY THIS INVESTIGATION. ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
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