After a preliminary review of consumer complaints and other information related to alleged defects, NHTSA obtains information from the manufacturer(including data on complaints, crashes, injuries, warranty claims, modifications, and part sales) and determines whether further analysis is warranted. If warranted, the investigator will conduct a more detailed and complete analysis of the character and scope of the alleged defect.
NHTSA Action Number: EQ08011
Date Opened: 2008-07-29
Date Closed: 2010-03-04
Manufacturer’s Name: Ricon Corporation
Component Description: EQUIPMENT:MECHANICAL:WRECKER AND WHEEL LIFT DEVICES
Recall Campaign: 08V463
Summary Description: RICON/THRESHOLD WARNING/ANTI-STOW
Summary
ON 11/2/2007 RICON FILED TWO NONCOMPLIANCE REPORTS FOR THEIR S SERIES AND K SERIES PLATFORM STYLE WHEELCHAIR LIFTS.RICON IDENTIFIED CERTAIN WHEELCHAIR LIFTS (07E-095), MANUFACTURED BETWEEN 4/1/2005 AND 10/9/07, AS FAILING TO COMPLY WITH THE THRESHOLD WARNING SYSTEM REQUIREMENTS OF FMVSS 403 S7.4.THESE LIFTS' THRESHOLD WARNING SYSTEM MIGHT NOT ACTIVATE IF A MOBILITY AID (SUCH AS A WHEELCHAIR) MOVES TOWARD A CERTAIN POINT IN THE THRESHOLD AREA.SHOULD THIS SYSTEM NOT OPERATE PROPERLY, THE WHEELCHAIR LIFT OCCUPANT MIGHT FALL FROM THE LIFT AND SUFFER INJURY.RICON SUBMITTED ANOTHER NONCOMPLIANCE REPORT (07E-097) FOR THE S SERIES & K SERIES WHEELCHAIR LIFTS, ENCOMPASSING SOME OF THE LIFTS FROM THE ABOVE RECALL.MANUFACTURED BETWEEN 4/1/05 AND 6/6/2006, CERTAIN LIFTS MAY FAIL TO COMPLY WITH THEIR ANTI-STOW INTERLOCK REQUIREMENTS OF FMVSS 403 S7.THE PRESSURE SENSING SWITCH THAT DETECTS WEIGHT ON THE PLATFORM MIGHT NOT BE ADJUSTED TO THE PROPER SENSITIVITY LEVEL.THESE LIFTS MIGHT BEGIN TO TILT TOWARD THE VEHICLE AND BEGIN TO STOW WHILE AN OCCUPANT IS STILL ON THE LIFT.THIS MAY CAUSE THE OCCUPANT TO SLIDE OR FALL FROM THE LIFT AND SUFFER INJURY.ON SEPTEMBER 8, 2008 RMD MAILED LETTERS TO 183 COMPANIES, WHICH CONSTITUTED THE ENTIRETY OF RICON'S CUSTOMER LIST FOR THE RECALLED PRODUCTS, ADVISING THEM OF RICON'S RECALL AND REQUESTING THAT THEY FILE THEIR REQUIRED REPORTS.RMD FOLLOWED THAT MAILING WITH A2ND IR LETTERON 11/17/2008.AS A RESULT OF THOSE MAILINGS, A TOTAL OF 53 COMPANIES DECIDED TO SUBMIT A NONCOMPLIANCE REPORT AND CONDUCT A SAFETY RECALL FOR THE VEHICLES THEY MANUFACTURED OR ALTERED AS NEW VEHICLES WITH THE INSTALLATION OF THESE RECALLED WHEELCHAIR LIFTS.A TOTAL OF 95 RECALLS (MANY COMPANIES FILING A REPORT FOR EACH RECALL) WERE RECEIVED AS A RESULT OF THESE INITIAL MAILINGS.IN THE COURSE OF THE EQ, IT WAS LEARNED THAT ONE OF RICON'S CUSTOMERS, VANTAGE MOBILITY INTERNATIONAL
(VMI), ACTUALLY DISTRIBUTED ITS WHEELCHAIR LIFTS TO HUNDREDS OF OTHER COMPANIES.VMI HAD NOTIFIED MANY OF ITS CUSTOMERS OF THE RICON RECALLS, BUT NONE OF THOSE COMPANIES HAD NOTIFIED NHTSA OF ANY NEW VEHICLES MANUFACTURED OR ALTERED WITH THIS EQUIPMENT.ON JUNE 17-19, 2009 RMD MAILED 502 ADDIONAL IR LETTERS.THESE LETTERS CONTAINED A SET OF QUESTIONS ASKING IF THE RECALLED LIFTS WERE INSTALLED INTO NEW OR USED VEHICLES AND ALSO ASKED IF VIN INFORMATION WAS RECORDED BY THE COMPANY.IN THE EVENT THE COMPANIES WOULD NOT BE ABLE TO NOTIFY THEIR CUSTOMERS, RMD WANTED TO KNOW IF VIN INFORMATION COULD BE TRANSMITTED BACK TO RICON FOR PROPER CUSTOMER NOTIFICATIONS BASED ON STATE REGISTRATION RECORDS.A TOTAL OF 17 COMPANIES FILED 31 NONCOMPLIANCE REPORTS AS A RESULT OF THE JUNE 2009 MAILING.A TOTAL OF 126 SAFETY RECALLS WERE CONDUCTED AS A RESULT OF THIS EQUIPMENT QUERY.A TOTAL OF 258 COMPANIES FAILED TO RESPOND TO RMD'S IR LETTERS AND THEY WILL BE REFERRED TO THE OFFICE OF THE CHIEF COUNSEL FOR FURTHER ACTION.TOTALS AND THE EQ MAILING SPREADSHEET ARE ATTACHED BELOW AND AVAILABLE IN THE DOCUMENT REPOSITORY.THIS EQ IS CLOSED.
NHTSA Action Number: RQ08005
Date Opened: 2008-07-28
Date Closed: 2009-01-09
Manufacturer’s Name: Chrysler (FCA US, LLC)
Component Description: FUEL SYSTEM, GASOLINE:STORAGE
Recall Campaign: 09V003
Summary Description: FUEL SPIT-BACK DURING REFUELING
Summary
IN ITS LETTER DATED JANUARY 6, 2009, CHRYSLER INFORMED THE AGENCY THAT IT WILL EXPAND THE SCOPE OF RECALL 05V-034 TO INCLUDE APPROXIMATELY 19,000 ADDITIONAL MY 2005 DODGE DURANGO VEHICLES BUILT FROM 10/13/04 THROUGH 11/30/04 (REFER TO RECALL 09V-003).DEALERS WILL INSPECT THE INLET CHECK VALVES AND REPLACE THE FUEL TANK ASSEMBLY IF NECESSARY.IN MARCH 2005, CHRYSLER INITIATED A SAFETY RECALL OF APPROXIMATELY 24,000 MY 2005 DODGE DURANGO VEHICLES BUILT FROM 3/1/04 TO 10/12/04 (REFER TO RECALL 05V-034).THE RECALL WAS CONDUCTED TO REMEDY FUEL-SPIT BACK PROBLEMS CAUSED BY STUCK INLET CHECK VALVES IN THE FUEL TANK FILLER TUBES.AT THAT TIME, CHRYSLER STATED THAT THE SUPPLIER OF THE FUEL TANKS HAD IDENTIFIED AN EARLY OCTOBER 2004 MANUFACTURING CHANGE THAT SHOULD HAVE ELIMINATED THE ROOT CAUSE OF THE PROBLEM.HOWEVER, HIGHER RATES OF COMPLAINTS AND WARRANTY CLAIMS FOR THE MY 2005 DURANGO VEHICLES BUILT FROM 10/13/04 TO 11/30/04 COMPARED WITH THE REMAINING MY 2005 DURANGO VEHICLES BUILT AFTER NOVEMBER 2004 INDICATE THE SPIT BACK PROBLEM CONTINUED IN THE FIELD FOR VEHICLES BUILT FROM MID-OCTOBER THROUGH THE END OF NOVEMBER.CHRYSLER REPORTED PROCESS MODIFICATIONS WERE IMPLEMENTED ON 11/24/04 TO ADDRESS SPIT BACK PROBLEMS AND BELIEVES THESE PROCESS CHANGES WOULD HAVE BEEN INCORPORATED IN ALL VEHICLES BUILT AT THE ASSEMBLY PLANT AS OF 11/30/04. BASED ON CHRYSLER'S EXPANDED RECALL, THIS INVESTIGATION IS CLOSED.
NHTSA Action Number: PE08047
Date Opened: 2008-07-25
Date Closed: 2008-12-17
Manufacturer’s Name: Chrysler (FCA US, LLC)
Component Description: LATCHES/LOCKS/LINKAGES:HOOD:LATCH
Summary Description: 2000-2001 DODGE RAM PICKUP HOOD LATCH
Summary
THE AGENCY OPENED THIS INVESTIGATION BASED ON 30 COMPLAINTS ALLEGING THAT THE HOODS ON MODEL YEAR (MY) 2000 AND 2001 DODGE RAM PICKUP TRUCKS FLEW UP AND BLOCKED THE DRIVER'S VISION.THESE VEHICLES HAVE A PRIMARY HOOD LATCH AND A SECONDARY (BACKUP) HOOD LATCH.THE SECONDARY LATCH IS DESIGNED TO SECURE THE HOOD IF THE PRIMARY HOOD LATCH IS NOT PROPERLY CLOSED OR OTHERWISE MALFUNCTIONS.IN THESE COMPLAINTS, THE SECONDARY HOOD LATCH MALFUNCTIONED, APPARENTLY DUE TO CORROSION, AND DID NOT LATCH.DODGE CONDUCTED RECALL 01V-040 IN 1999 TO ADDRESS SIMILAR PROBLEMS ON MODEL YEAR 1994-1997 DODGE RAM PICKUP TRUCKS.THE INFORMATION CHRYSLER PROVIDED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER INDICATED THAT THE MY 2000 AND 2001 VEHICLES WERE EQUIPPED WITH SECONDARY HOOD LATCHES WITH STAINLESS STEEL RETURN SPRINGS, AS OPPOSED TO THE EARLIER RECALLED TRUCKS THAT HAD ZINC COATED CARBON STEEL RETURN SPRINGS.THE RECALLED COMPONENTS WERE SUSCEPTIBLE TO CORROSION-INDUCED FAILURE DUE TO THE TYPE OF MATERIAL USED, WHEREAS THE CORROSION FAILURES IN THE NEWER MODELS APPEAR TO BE DUE TO LUBRICATION LOSS OVER TIME (REGULAR APPLICATION OF GREASE IS ADVISED PER INSTRUCTIONS IN THE OWNERS' MANUAL). ODI'S REVIEW OF CHRYSLER'S WARRANTY, COMPLAINT, AND INJURY DATA FOR THE 2000 AND 2001 VEHICLES INDICATES THAT THE RATES FOR SUBJECT VEHICLES ARE LOW AND ARE DECLINING.A POTENTIAL DEFECT TREND HAS NOT BEEN IDENTIFIED.THIS INVESTIGATION IS CLOSED.
NHTSA Action Number: PE08046
Date Opened: 2008-07-24
Date Closed: 2008-09-25
Manufacturer’s Name: COUNTRY COACH INC
Component Description: STEERING:HYDRAULIC POWER ASSIST:PUMP
Recall Campaign: 08V484
Summary Description: LOSS OF POWER STEERING
Summary
COUNTRY COACH HAS FILED DEFECT REPORT THAT PROPOSES A REMEDY TO CORRECT THE POWER STEERING PUMP SPLINE FRETTING ISSUE, WHICH IS THE PRIMARY ISSUE ASSOCIATED WITH THE LOSS OF POWER ASSIST IN THE 2006-2008 MODEL YEAR COUNTRY COACH MAGNA AND AFFINITY VEHICLES.THE SAFETY RECALL CAMPAIGN NUMBER IS 08V-484.
Read More...NHTSA Action Number: PE08045
Date Opened: 2008-07-23
Date Closed: 2008-10-24
Manufacturer’s Name: Nissan North America, Inc.
Component Description: POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES
Summary Description: TRANSMISSION HOSE LEAK
Summary
THIS PE WAS OPENED FOR MODEL YEAR (MY) 2008 NISSAN MAXIMA VEHICLES BASED ON EARLY WARNING DATA THAT THE AUTOMATIC TRANSMISSION COOLER HOSE MAY HAVE PINHOLES AND/OR CRACKS RESULTING IN A TRANSMISSION FLUID LEAK.THE LEAKED FLUID CAN CONTACT THE EXHAUST SYSTEM AND IGNITE.NISSAN HAS SHOWN THAT THE ROOT CAUSE OF THE PINHOLES AND/OR CRACKS IN THE HOSE IS EXCESSIVE STRESS DURING THE MANUFACTURE FORMING PROCESS RESULTING IN HOSE DEFORMATION AT LOADING ONTO A MANDREL, OR DAMAGE DURING UN-LOADING.REGARDING LOADING STRESS, NISSAN STATES, WHEN EXCESSIVE STRESS IS APPLIED WHILE LOADING THE HOSE ONTO THE MANDREL, HOSE DEFORMATION (WHICH LOOKS LIKE A BULGE) CAN OCCUR AROUND THE BENDING AREA.A CRACK WILL START TO FORM ON THE INSIDE OF THE HOSE AT THE AREA OF DEFORMATION.REGARDING UNLOADING STRESS, NISSAN STATES, AFTER THE CURING PROCESS, IN SOME INSTANCES THE HOSE STUCK TO THE MANDREL TIGHTLY AND THE OPERATOR HAD TO APPLY A SIGNIFICANT AMOUNT OF FORCE TO PULL THE HOSE FROM THE MANDREL.IF THIS OPERATION WAS PERFORMED ROUGHLY, THE INTERIOR OF THE HOSE COULD BE DAMAGED BY THE MANDREL EDGE. NISSAN ALSO STATES, BECAUSE OF THE WAY THE HOSES RECEIVED INTERNAL DAMAGE, A DAMAGED HOSE WAS PRODUCED AS A RARE, RANDOM EVENT RATHER THAN SYSTEMATICALLY.THE TRANSMISSION HOSE SUPPLIER, COOPER STANDARD AUTOMOTIVE, IMPLEMENTED PROCESS IMPROVEMENTS THAT LIMIT EXCESSIVE STRESS ON THE HOSE DURING MANUFACTURE. NISSAN HAS SHOWN THAT THIS TRANSMISSION COOLER HOSE WAS ASSEMBLED ON MY 2007 AND MY 2008 MAXIMA VEHICLES.NISSAN REDESIGNED THE TRANSMISSION COOLER HOSE ON MY 2009 MAXIMA, AND THE HOSE IS MANUFACTURED BY A NEW SUPPLIER.NISSAN HAS ALSO SHOWN THAT THE LEAKS MOSTLY OCCUR WITHIN THE FIRST 2000 MILES OF SERVICE WITH A SEVERE DROP IN INCIDENTS BEYOND 2000 MILES OF SERVICE.MOST LEAKS HAVE ALREADY OCCURRED, AND THE ONE FIRE WAS MINOR. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
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