After a preliminary review of consumer complaints and other information related to alleged defects, NHTSA obtains information from the manufacturer(including data on complaints, crashes, injuries, warranty claims, modifications, and part sales) and determines whether further analysis is warranted. If warranted, the investigator will conduct a more detailed and complete analysis of the character and scope of the alleged defect.
NHTSA Action Number: PE08070
Date Opened: 2008-12-09
Date Closed: 2009-04-15
Manufacturer’s Name: Ford
Motor Company
Component Description: WHEELS
Summary Description: STEEL WHEEL FRACTURE
Summary
FORD SPECIAL SERVICE VEHICLE (SSV) EXPEDITIONS USE A STEEL FULL FACE WHEEL DESIGN SIMILAR TO THAT INVESTIGATED IN PE03009, RQ04007, EA04034 (CROWN VICTORIA POLICE INTERCEPTOR) AND PE03026 (GM PICKUPS AND SUVS).A TOTAL OF 8,251 SSVS (2.2% OF TOTAL PRODUCTION) WERE PRODUCED WITHIN MODEL YEARS 2004-2006 AND SOLD PRIMARILY FOR USE BY STATE, FEDERAL, AND MUNICIPAL LAW ENFORCEMENT (LE) AGENCIES.FORD STIPULATES THAT THE SUBJECT VEHICLES ARE NOT SUITABLE FOR HIGH SPEED OR PURSUIT OPERATIONS AND ALSO IDENTIFIED A 2004 NATIONAL INSTITUTE FOR JUSTICE VEHICLE EVALUATION REPORT WHICH ALSO ACKNOWLEDGES THIS LIMITATION. THE FULL FACE WHEEL IS FABRICATED FROM TWO PIECES: A STAMPED OUTER WHEEL DISC AND A FORMED RIM.THE TWO PIECES, WHICH TOGETHER COMPRISE THE OUTER BEAD SEAT, ARE JOINED TOGETHER WITH A CIRCUMFERENTIAL WELD.A CYCLIC BENDING MOMENT OCCURS IN THE OUTER BEAD SEAT AREA AS THE WHEEL ROTATES, RESULTING IN FATIGUE STRESSES IN THE WELD'S HEAT AFFECTED ZONE THAT CAN LEAD TO FRACTURING (CRACKING) OF THE RIM MATERIAL.BECAUSE THE FAILURE OCCURS UNDER THE OUTBOARD TIRE BEAD, AIR LEAKAGE MAY NOT READILY OCCUR WHEN THE RIM CRACKS, DEPENDENT ON HOW WELL THE BEAD SEALS ON THE RIM.IF MULTIPLE CRACKS GROW UNDETECTED AND SUDDENLY JOIN INTO A SINGLE LARGE CRACK, THE WHEEL'S STRUCTURE CAN BECOME COMPROMISED LEADING TO RAPID AIR LOSS.A RAPID AIR LOSS, ESPECIALLY AT HIGHER SPEED, MAY LEAD TO A CRASH. FORD RESPONDED TO ODI'S JANUARY 5, 2009 INFORMATION REQUEST (IR) ON FEBRUARY 24.FORD'S RESPONSE ACKNOWLEDGES A NUMBER OF WHEEL FRACTURES ON THE SSVS.HOWEVER, BASED ON ITS ASSESSMENT OF THE PERTINENT FACTORS, IT CONCLUDES THAT THE CONDITION DOES NOT REPRESENT AN UNREASONABLE RISK TO SAFETY.THE LACK OF REPORTS OF RAPID AIR LOSS, NO ALLEGED CRASHES, AND THEIR ASSESSMENT THAT A CRACKED WHEEL CAN BE DETECTED THROUGH SLOW, REPEATED AIR LOSS OR VIBRATION, WERE THE BASES FOR FORD'S CONCLUSION.FORD DISCUSSES THE RESULTS OF A STUDY IT PERFORMED ON WHEELS RETURNED FROM LE FIELD USE, DESIGN REVISIONS IT MADE TO THE SUBJECT WHEEL, AND THE OUTCOME OF DURABILITY TESTING IT CONDUCTED ON THE OLD AND NEW WHEEL DESIGNS. THE COUNTS SHOWN ABOVE INCLUDE A DUPLICATE ODI AND FORD REPORT; THE FORD COUNTS ARE UNIQUE VEHICLES ALLEGING WHEEL FRACTURE(S).SOME WARRANTY CLAIMS INVOLVED MORE THAN ONE WHEEL REPLACEMENT.ALTHOUGH THE SUBJECT VEHICLES HAVE BEEN IN SERVICE FOR A LONGER PERIOD OF TIME THAN VEHICLES INVESTIGATED IN THE PREVIOUS INVESTIGATIONS OF TWO-PIECE WHEEL FRACTURE, ODI DID NOT IDENTIFY ANY ALLEGATIONS OF CRASHES, RAPID AIR LOSS EVENTS DUE TO WHEEL FRACTURES OR ALLEGATIONS OF EFFECTS ON VEHICLE CONTROL OR STABILITY, AS WERE THE CASES IN PAST INVESTIGATIONS WHERE SAFETY RECALLS WERE CONDUCTED TO REPLACE AFFECTED WHEELS.THE AGENCY AGREES THAT THE SSV IS NOT SUITABLE FOR PURSUIT OR HIGH SPEED USAGE, REDUCING THE POTENTIAL FOR CRASHES OR LOSS OF CONTROL INCIDENTS TO BE CAUSED BY THE ALLEGED DEFECT. FORD IMPLEMENTED A 'SHOT PEENING' PROCESS IN JUNE 2006 WHICH REDUCED THE WHEEL'S SURFACE STRESS AND SIGNIFICANTLY IMPROVED ITS DURABILITY, AND ODI IS UNAWARE OF ANY FAILURES OF SHOT PEENED WHEELS (SERVICE PART NUMBER 7L1Z-1015-B).FORD'S TESTING SHOWED A SLIGHTLY REDUCED DURABILITY FOR THE NON-SHOT PEENED WHEELS WHEN 'LT' INSTEAD OF FORD APPROVED 'P' METRIC TYPE TIRES ARE USED. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY FURTHER C
NHTSA Action Number: PE08068
Date Opened: 2008-12-03
Date Closed: 2009-01-15
Manufacturer’s Name: FREIGHTLINER LLC
Component Description: STRUCTURE
Recall Campaign: 09V010
Summary Description: IMPROPER HANDRAIL INSTALLATION
Summary
THIS INVESTIGATION WAS OPENED AFTERA SCHOOL BUS DISTRICT INFORMED ODI THAT DURING A NEW BUSINSPECTION THE HANDRAILS WERE FOUND TO BE MOUNTED TOO CLOSE TO THE BOTTOM STEP OF THE BUS AND FAILED THE DRAWSTRING TEST.(THE DRAWSTRING TEST WAS DEVELOPED IN THE EARLY 90'S TO ENSURE THAT CHILDREN'S DRAWSTRINGS WOULD NOT GET CAUGHT IN THE HANDRAIL WHILE EXITING THE BUS.)SEVERAL OTHER NEW BUSES WERE INSPECTED AND THEY ALSO FAILED THE TEST. DAIMLER TOOK IMMEDIATE ACTION TO CONFIRM THE PROBLEM AND DETERMINE THE SCOPE. ODI HAS A PRIOR HISTORY WITH THIS TYPE OF FAILURE AND OPENED A PE TO FURTHER EVALUATE THE REPORT. OF PARTICULAR CONCERN WAS THE SCOPE OF THE IMPROPER HANDRAIL INSTALLATIONS.DURING THE INVESTIGATION, ODI VISITED SCHOOL BUS FLEETS ANDAREA DEALERS AND INSPECTED SUSPECT BUSES.ODI FOUND THAT THERE WERE INCONSISTENCIES WITH THE MOUNTING OF THE LOWER PORTION OF THE HANDRAILS.THIS RESULTED IN INADEQUATE CLEARANCES BETWEEN THE LAST STEP AND THE BULKHEAD (WALL OF THE BUS), CREATING A PLACE FOR A DRAWSTRING TO BECOME ENTANGLED.THESE FINDINGS WERE RELAYED BACK TO DAIMLER/THOMAS BUILT BUSES.AFTER DISCUSSIONS WITH ODI AND FURTHER REVIEW OF THE FIELD INCIDENTS, DAIMLER DECIDED TO CONDUCT A SAFETY RECALL.THEY WILL ORDER THE INSPECTION OF SUSPECT BUSES AND REPAIRS, AS NECESSARY, TO ENSURE PROPER INSTALLATION OF THE HANDRAILS ON THE AFFECTED VEHICLES.THIS RECALL RESOLVES THE ISSUES RAISED BY THIS INVESTIGATION. THEREFORE, THIS INVESTIGATION IS CLOSED.
Read More...NHTSA Action Number: PE08067
Date Opened: 2008-12-02
Date Closed: 2009-04-01
Manufacturer’s Name: Nissan North America, Inc.
Component Description: AIR BAGS:SIDE/WINDOW
Summary Description: SIDE AIR BAG NON-DEPLOYMENT
Summary
THE SUBJECT VEHICLES ARE EQUIPPED WITH SEAT-MOUNTED, SIDE TORSO AIR BAGS FOR THE DRIVER AND FRONT PASSENGER.THIS INVESTIGATION HAS REVEALED THAT FAULTY SIDE AIR BAG MODULE CONNECTORS LOCATED UNDER THE FRONT SEATS CAN CAUSE AN INTERRUPTION IN THE ELECTRICAL CURRENT THAT WILL DROP THE INPUT VOLTAGE BELOW THE SPECIFIED RANGE.AS A RESULT, THE AIR BAG WARNING LAMP ILLUMINATES AND THE AFFECTED SIDE AIR BAG IS DEACTIVATED.THE RATES OF COMPLAINTS, FIELD REPORTS AND WARRANTY CLAIMS RELATED TO THE SUBJECT ISSUE ARE VERY HIGH.FOR EXAMPLE, NISSAN SUBMITTED 4,853 WARRANTY CLAIMS ON 3,551 DISTINCT SUBJECT VEHICLES OUT OF 13,836 TOTAL SUBJECT VEHICLES.ALSO, ANALYSES OF WARRANTY CLAIMS INDICATE AN INCREASING FAILURE TREND OVER TIME.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA09-005) TO FURTHER STUDY THE ISSUE.
NHTSA Action Number: PE08066
Date Opened: 2008-11-26
Date Closed: 2009-03-24
Manufacturer’s Name: Ford Motor Company
Component Description: EXTERIOR LIGHTING:HEADLIGHTS
Summary Description: LOSS OF HEADLIGHT FUNCTION
Summary
THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF COMPLAINT REPORTS, FIELD AND TECHNICAL DATA PROVIDED BY FORD AND COMPLAINANT INTERVIEWS. FORD FOUND THAT SOME LIGHTING CONTROL MODULES (LCM) IN THE SUBJECT VEHICLES CONTAINED DEFECTIVE SOLDER JOINTS ON THE PRINTED CIRCUIT BOARD.THIS CONDITION CAN LEAD TO POOR HEADLIGHT PERFORMANCE RANGING FROM INTERMITTENT OUTAGE AND DIMMING TO EVENTUAL HEADLIGHTS FAILURE.THE FAILURE DOES NOT AFFECT OTHER LIGHTING FUNCTIONS (PARK, EMERGENCY FLASHER, BRAKE AND FLASH TO PASS LIGHTS).THE AGENCY IS AWARE OF A TOTAL OF 306 CONSUMERS COMPLAINTS AND NO REPORT OF CRASH, INJURY OR FATALITY.FORD REPORTS 2,074 WARRANTY CLAIMS RELATED TO HEADLIGHT FAILURE LINKED TO THE LCM DURING THE FIRST THREE YEARS OF OPERATION.ABOUT 12% (247) OF THESE CLAIMS ARE SPECIFIC TO HEADLIGHT FAILURE WHILE DRIVING.THE AVERAGE WARRANTY RATE FOR HEADLIGHT FAILING WHILE DRIVING IS LOW (0.05%).FORD REPORTS A SLIGHTLY HIGHER WARRANTY RATE EXPERIENCED FOR THE CROWN VICTORIA POLICE INTERCEPTOR VEHICLES AND THIS IS ATTRIBUTED TO THE HIGHER DUTY CYCLE OF THESE VEHICLES (HEADLIGHTS ON FOR LONGER PERIODS).A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
NHTSA Action Number: RQ08007
Date Opened: 2008-11-26
Date Closed: 2009-01-08
Manufacturer’s Name: Big Bear American Made Choppers, Inc.
Component Description: STRUCTURE:FRAME AND MEMBERS
Summary Description: STEERING NECK SEPARATION
Summary
WE OPENED THIS RQ TO EXPLORE BIG BEAR CHOPPER'SRATIONALE FOR LIMITING THE SCOPE OF SAFETY RECALL 08V-129 TO ONLY CHOPPER VERSIONS OF THE REFERENCED MODELS RATHER THAN ALSO INCLUDING THE PRO-STREET VERSIONS.SUBSEQUENTLY, ON DECEMBER 30, 2008, BBC DECIDED TO EXPAND THE SCOPE OF THE SAFETY RECALL TO INCLUDE THE PRO-STREET VERSIONS OF THE MY 2004-05 DEVIL'S ADVOCATE, 'SLED, AND VENOM MODELS.WITH BBC'S DECISION, IN LIEU OF RESPONDING TO ODI'S INFORMATION REQUEST, THIS RQ IS CLOSED.
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