Investigations List

After a preliminary review of consumer complaints and other information related to alleged defects, NHTSA obtains information from the manufacturer(including data on complaints, crashes, injuries, warranty claims, modifications, and part sales) and determines whether further analysis is warranted.  If warranted, the investigator will conduct a more detailed and complete analysis of the character and scope of the alleged defect.



NHTSA Action Number: EA09002

Date Opened: 2009-01-14

Date Closed: 2010-05-11

Manufacturer’s Name: General MotorseBay, LLC

Component Description: ELECTRONIC STABILITY CONTROL

Recall Campaign: 10V172

Summary Description: Electronic Stability Control


Summary

On April 26, 2010, at NHTSA's request following this investigation, General MotorseBay submitted a Defect Information Report to NHTSA to correct a defect associated with the Vehicle Stability Control (VSC) system in approximately 40,000 Model Year (MY) 2005 and 2006 ChevroleteBay Corvette vehicles (NHTSA Recall No. 10V-172).According to the report, these vehicles may have a problem with the Steering Wheel Position Sensor (SWPS) connector created by a fretting condition in the connector (small movement of the pins back and forth creating a residue build up) which could change the electrical resistance and corrupt the information signal to the VSC computer.The VSC system uses the information from the SWPS to calculate the driver's intended vehicle direction; this information is cross referenced to sensors that tell the system which direction the vehicle is actually going and the system will, if it determines a variance indicating the vehicle is in a over-steer or under-steer condition, reduce throttle control and apply braking to make a correction in vehicle direction towards what the system believes is the driver's intended path.GM dealers will inspect the SWPS connector of recalled vehicles and, if necessary, install a terminal position assurance clip to the connector.GM has advised NHTSA that its position is that the inappropriate activations of the VSC system do not present an unreasonable risk to safety because GM believes that the activations are low in occurrence, a rare set of conditions would need to be present, the driver has the ability to maintain direction control if the alleged condition were to occur, and that there are no reports of injuries.NHTSA does not agree.Based on interviews with complainants and testing performed at the NHTSA Vehicle Research and Testing Center in East Liberty, Ohio, ODI believes that the majority of the unwarranted activations of the VSC system occur when turning, in such scenarios as travelling highway entrance or exit ramps or in street traffic conditions.Complainants report the effect produced by the malfunction of the VSC system is sudden unexpected braking and in some cases a sudden unexpected change in vehicle direction which some complainants indicate was sufficient to cause a movement into an adjoining lane of traffic or in some cases into curbing or stationary objects.During the VSC event the brake lights of the Corvette are not illuminated, depriving trailing traffic from indication that braking is occurring and some complainants indicate the braking effect can be severe and last up to 10 seconds in length.Based on available information ODI counts four crashes due to a malfunction of the VSC system; GM is counting one crash due to the problem.In these circumstances NHTSA believes the defect presents an unreasonable risk to motor vehicle safety, and so advised GM when requesting this recall.This investigation is closed based on GM's recall.

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NHTSA Action Number: PE09003

Date Opened: 2009-01-14

Date Closed: 2009-04-24

Manufacturer’s Name: HyundaieBay Motor America

Component Description: ELECTRONIC STABILITY CONTROL

Recall Campaign: 09V122

Summary Description: STOP LAMP SWITCH FAILURE


Summary

BY LETTER DATED APRIL 15, 2009, HYUNDAIeBay NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA RECALL NUMBER 09V122) TO REPLACE THE STOP LAMP SWITCHES ON MANY OF ITS MODEL YEAR 2005-2008 VEHICLES.SEE RECALL 09V122 FOR A COMPLETE LIST. THE AGENCY OPENED ITS INVESTIGATION BASED ON FIVE COMPLAINTS OF STOP LAMP FAILURE ACROSS SEVERAL 2007 HYUNDAIeBay MODELS. THE AGENCY ALSO RECEIVED EARLY WARNING (EWR) REPORTS ON THIS ISSUE.MOST OF THOSE FAILURES WERE TRACED TO THE IMPROPER OPERATION OF THE STOP LAMP SWITCH THAT CONTROLS STOP LAMP ILLUMINATION.A MALFUNCTIONING STOP LAMP SWITCH CAN CAUSE THE VEHICLE'S BRAKE LIGHTS NOT TO LIGHT DURING BRAKING, OR ALTERNATIVELY, IT CAN CAUSE THE BRAKE LIGHTS TO STAY LIT EVEN WHEN A DRIVER TAKES THE FOOT OFF THE BRAKE PEDAL. FAILURE OF THE STOP LAMPS TO ILLUMINATE PROPERLY CREATES THE HAZARD OF REAR END COLLISIONS WHEN DRIVERS FOLLOWING THE SUBJECT VEHICLE DO NOT RECOGNIZE THAT THE VEHICLE IS SLOWING OR STOPPING. HYUNDAIeBay REPORTED ONE CRASH INCIDENT (A FRONTAL IMPACT), WITHOUT INJURY, THAT WAS ALLEGED TO HAVE BEEN CAUSED BY THIS DEFECT.THE AGENCY REVIEWED THE INCIDENT AND CANNOT CONCLUDE THAT IT IS RELATED TO THIS DEFECT. THERE ARE OTHER POTENTIAL PROBLEMS RELATED TO FAILURE OF THE STOP LAMP SWITCH: FAILURE OF THE CRUISE CONTROL TO DISENGAGE, INTERFERENCE WITH PROPER FUNCTIONING OF ANTILOCK BRAKES AND ELECTRONIC STABILITY CONTROL, AND INABILITY TO MOVE THE GEAR SHIFT LEVER OUT OF PARK POSITION.BASED ON THE ABOVE SAFETY RECALL, THIS INVESTIGATION IS CLOSED.

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NHTSA Action Number: EA09001

Date Opened: 2009-01-05

Date Closed: 2010-10-14

Manufacturer’s Name: HondaeBay (American HondaeBay Motor Co.)

Component Description: ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE

Recall Campaign: 10V364

Summary Description: Ignition Shift Interlock


Summary

On August 4, 2010, American HondaeBay Motor Co. (HondaeBay) submitted a Defect Information Report (DIR) to NHTSA regarding a ignition interlock defect in approximately 384,220 model year (MY) 2003 HondaeBay Accord and Civic and MY 2003 and 2004 HondaeBay Element vehicles with automatic transmissions (Recall 10V-364).In a September 22, 2010 supplemental DIR, HondaeBay expanded the scope of the recall population based on manufacturing and complaint data.The total population for the complete recall is approximately 551,498 vehicles.The information listed in this closing report refers only to the subject vehicles, MY 2003 Accords with automatic transmissions.According to HondaeBay's DIR, Under certain conditions the interlock lever of the ignition switch may unexpectedly deform, which can allow the interlock function of a vehicle with an automatic transmission to be defeated if the driver does not follow the typical shut-down procedure of shifting the gear selector to the Park position before rotating the ignition key to the off position. Removal of the ignition key when the gear selector of a vehicle with an automatic transmission has not been shifted to the Park position can allow the vehicle to roll away, increasing the risk of a crash.HondaeBay's dealers will be instructed to inspect the ignition interlock switch and, if necessary, replace the original interlock pin and lever within the ignition switch and replace them with new, redesigned parts.This investigation is closed.

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NHTSA Action Number: PE09001

Date Opened: 2009-01-05

Date Closed: 2009-03-04

Manufacturer’s Name: Blue Bird Body Company

Component Description: ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES

Recall Campaign: 09V055

Summary Description: ENGINE COMPARTMENT FIRE


Summary

THIS INVESTIGATION WAS OPENED AFTER ODI LEARNED ABOUT A FIREALLEGED TO HAVE STARTED FROM THE MAIN BATTERY CABLE CHAFING AT THE REAR OF THE ENGINE.THE SUBJECT BUS WAS A NEW 2008 MODEL AND THE BATTERY CABLE RUNS FROM THE ELECTRICAL JUNCTION BLOCK TO THE BATTERY.THE PROBLEM ONLY AFFECTS BUSES EQUIPPED WITH THE CATERPILLAReBay ENGINE.SUBSEQUENT FIELD INSPECTIONS FOUND BATTERY CABLES ON TWO OTHER BUSES SHOWING SIGNS OF ABRASIONAGAINST THE REAR OF THE ENGINE.ON FEBRUARY 16, 2009, BLUE BIRD FILED A SAFETY RECALL TO INSPECT ALL INVOLVED BUSES. BLUE BIRD WILL INSPECT THE BATTERY POWER CABLES AT THE REAR OF THE ENGINE ON THE SUSPECT BUSES AND CORRECT THE PROBLEM AS NECESSARY.THIS RECALL ACTION RESOLVES THE ISSUES RAISED BY THIS INVESTIGATION. ACCORDINGLY, THIS INVESTIGATION IS CLOSED.

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NHTSA Action Number: PE09002

Date Opened: 2009-01-05

Date Closed: 2009-05-29

Manufacturer’s Name: PACCAReBay Incorporated

Component Description: ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN

Recall Campaign:

Summary Description: HORTON FAN HUB FAILURES


Summary

THERE ARE 84,573 SUBJECT AND PEER (KENWORTHeBay) VEHICLES.SUBJECT VEHICLES ARE MODEL YEAR 2007 THROUGH 2008 PACCAReBay TRUCKS BUILT WITH A HORTON FAN HUB ASSEMBLY.THE EA WILL INCLUDE PEER VEHICLES (KENWORTHeBay'S WITH HORTON FAN HUBS) IN THE SUBJECT POPULATION.THERE ARE A TOTAL OF 1,645 WARRANTY CLAIMS ON THE COMBINED POPULATION.ODI SURVEYED WARRANTY CLAIM OWNERS AND FOUND THAT A SIGNIFICANT NUMBER OF THE FAILURES RESULTED IN A DISABLED VEHICLE.ODI ALSO BELIEVES THAT CERTAIN MODELS ARE MORE PRONE TO FAILURE AND FURTHER ANALYSIS IS WARRANTED TO UNDERSTAND THE DIFFERENCES IN FAILURE RATES. ODI IS CONCERNED THAT A LARGE DISABLED VEHICLE IS AT AN INCREASED RISK OF BEING STRUCK IN THE REAR BY ANOTHER VEHICLE.ODI IS ALSO CONCERNED THAT THIS FAILURE MODE PROVIDES LITTLE WARNING AND THEREFORE, A DRIVER HAS LESS OPPORTUNITY TO REMOVE THE VEHICLE FROM THE TRAVEL LANES OR SHOULDER, ONCE A FAN SEPARATION HAS OCCURRED.ODI WILL CONDUCT FURTHER RISK ASSESSMENT DURING THE EA TO GAIN AN UNDERSTANDING OF THE WARNING, OPTIONS AVAILABLE TO THE DRIVER AND THE INCREASED RISK OF THE TRUCK BEING STRUCK IN THE EVENT OF A BREAKDOWN.NHTSA HAS UPGRADED PE09-002 TO AN EA (EA09-008) TO FURTHER INVESTIGATE THIS MATTER.

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Complaints List



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