After a preliminary review of consumer complaints and other information related to alleged defects, NHTSA obtains information from the manufacturer(including data on complaints, crashes, injuries, warranty claims, modifications, and part sales) and determines whether further analysis is warranted. If warranted, the investigator will conduct a more detailed and complete analysis of the character and scope of the alleged defect.
NHTSA Action Number: PE09006
Date Opened: 2009-02-03
Date Closed: 2009-04-29
Manufacturer’s Name: JONWAY MOTORSCOOTER USA CO., LTD
Component Description: SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
Recall Campaign: 09V132
Summary Description: FRONT BRAKE FAILURE
Summary
THIS PE WAS OPENED BASED ON A COMPLAINT FROM A JONWAY DEALER IN LAND O'LAKES, FLORIDA.ODI FOUND A NUMBER OF SUBJECT SCOOTERS WERE NOT PRODUCED WITH A RETAINER INTENDED TO PREVENT FRONT TIRE CONTACT WITH THE FRONT BRAKE HOSE
.IN SOME INSTANCES, THE HOSE WAS RUBBED THROUGH AND LOSS OF FRONT BRAKE FUNCTION RESULTED.WE ARE AWARE OF TWO ALLEGED CRASHES THOUGH THE ROOT CAUSE HAS NOT BEEN CONFIRMED.AFTER WE OPENED THIS PE, JONWAY DECIDED TO RECALL (09V-132) THE SUBJECT SCOOTERS TO INSTALL THE RETAINER AND INSPECT THE FRONT HOSE, REPLACING THOSE HOSES THAT HAVE BEEN RUBBED BY THE TIRE.WITH THAT RECALL, THIS PE IS CLOSED.
NHTSA Action Number: EQ09001
Date Opened: 2009-01-28
Date Closed: 2009-04-23
Manufacturer’s Name: MANSFIELD TIRE & RUBBER C
Component Description: EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Recall Campaign: 09V135
Summary Description: SUBURBAN GLASS TOP COOKTOPS
Summary
ON JULY 13, 2007, SUBURBAN MANUFACTURING COMPANY (SUBURBAN) NOTIFIED NHTSA THAT CERTAIN GLASS TOP SEALED BURNER RANGES AND COOK TOPS CONTAIN A BURNER TUBE CONNECTOR THAT MAY HAVE NOT BEEN FULLY TIGHTENED.SHOULD A BURNER TUBE RELEASE A CONCENTRATED AMOUNT OF NATURAL GAS AND AN IGNITION SOURCE IS PRESENT, A FIRE MAY OCCUR.SUBURBAN STATED THESE UNITS WERE PRODUCED BETWEEN AUGUST 22, 2006 AND NOVEMBER 22, 2006. ON JANUARY 29, 2009 RMD MAILED THE 8 REMAINING VEHICLE MANUFACTURERS TO ASK HOW THIS EQUIPMENT WAS SOLD.GULF STREAM COACH FILED A DEFECT REPORT (09V-135) FOR THEIR UNITS THAT WERE USED IN NEW MOTOR VEHICLES.4 COMPANIES RESPONDED THAT THEIR UNITS WERE EITHER FOR PERSONAL VEHICLES OR NEVER INSTALLED INTO NEW MOTOR VEHICLES.A COMPANY LISTED AS SMC SLS SAMPLE COMPRISED OF 7 SAMPLE UNITS ONLY.A TOTAL OF 3 COMPANIES (REPRESENTING A TOTAL OF 5 RECALLED COOKTOPS) WERE UNREACHABLE AND COULD NOT BE CONTACTED BY PHONE OR EMAIL EITHER. EQ RESPONSES CAN BE FOUND BELOW OR IN THE DOCUMENT REPOSITORY.THIS EQ IS CLOSED.
NHTSA Action Number: PE09005
Date Opened: 2009-01-26
Date Closed: 2009-06-22
Manufacturer’s Name: ROCK KRAWLER/PURE PERFORMANCE GROUP, INC
Component Description: SUSPENSION:FRONT
Recall Campaign: 09E039
Summary Description: SUSPENSION BOLT FAILURE
Summary
ODI RECEIVED ONE VEHICLE OWNER QUESTIONNAIRE REPORT (ODI # 10249600) ALLEGING THAT A BOLT FAILED IN A ROCK KRAWLER SUSPENSION LIFT KIT.THE VEHICLE WAS IN MOTION ON A PUBLIC ROADWAY AT THE TIME OF FAILURE, WHICH CAUSED A COLLAPSE OF THE FRONT SUSPENSION AND A VEHICLE DISABLEMENT.NO CRASH OR LOSS OF CONTROL WAS ALLEGED. ROCK KRAWLER SUBMITTED A DEFECT INFORMATION REPORT TO ODI REGARDING THE SUBJECT SUSPENSION KIT IN A JUNE 9, 2009 LETTER.THE REPORT INDICATES THAT A DEFECT EXISTED IN CERTAIN SUSPENSION SYSTEM KITS ROCK KRAWLER MANUFACTURED FROM AUGUST 1, 2008 THROUGH OCTOBER 15, 2008.ROCK KRAWLER SOURCES A RETENTION BOLT, WHICH SECURES THE LIFT DEVICE TO THE VEHICLE'S FRONT SUSPENSION STRUT, FROM A SECOND TIER HARDWARE SUPPLIER.ACCORDING TO ROCK KRAWLER, THE SUPPLIER INADVERTENTLY PROVIDED A GRADE 2 BOLT INSTEAD OF THE GRADE 5 BOLT SPECIFIED BY ROCK KRAWLER'S ORDER.WHEN THE SECURING BOLT FAILS, THE VEHICLE'S FRONT SUSPENSION MAY LOWER, POSSIBLY RAPIDLY, CAUSING DISABLEMENT AND, UNDER SOME CIRCUMSTANCES, MAY INCREASE THE RISK OF A LOSS OF CONTROL OR CRASH.A TOTAL OF 44 SUSPENSION KITS MAY HAVE CONTAINED THE SUSPECT BOLT.NO CRASHES OR LOSS OF CONTROL HAVE BEEN REPORTED, AND NO INJURIES ARE ALLEGED. AFTER RECEIVING AN INITIAL CONSUMER COMPLAINT IN OCTOBER 2008, ROCK KRAWLER TOOK ACTION TO ADDRESS THIS CONCERN INCLUDING POSTING WEB ANNOUNCEMENTS AND SENDING LETTERS TO ITS DISTRIBUTORS.THIS WAS PRIOR TO ODI'S INVOLVEMENT AND ROCK KRAWLER HAS ADVISED THAT NO FURTHER INCIDENTS HAVE BEEN REPORTED SINCE THAT TIME.ROCK KRAWLER HAS FILED A DEFECT NOTIFICATION AS REQUIRED BY FEDERAL LAW, AND ACCORDINGLY THIS INVESTIGATION IS CLOSED.
Read More...NHTSA Action Number: PE09004
Date Opened: 2009-01-21
Date Closed: 2009-04-16
Manufacturer’s Name: FREIGHTLINER LLC
Component Description: SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
Recall Campaign: 09V114
Summary Description: BRAKE HOSE/TUBE ABRADING
Summary
THIS INVESTIGATION WAS OPENED AFTER ODI RECEIVED A COMPLAINT FROM A FLEET INDICATING THAT THE BRAKE HOSES WERE RUBBING AGAINST THE TRANSMISSION DIPSTICK TUBE.ON APRIL 2, 2009, DAIMLER TRUCKS NORTH AMERICA LLC FILED A SAFETY RECALL TO INSPECTED AND REROUTE THE AFFECTED BRAKE HOSES AND ANYDAMAGED HOSES WILL BE REPLACED. THE RECALL NUMBER ASSIGNED IS 09V-114.THIS RECALL ACTION RESOLVES THE ISSUES RAISED BY THIS INVESTIGATION. ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
NHTSA Action Number: EA09003
Date Opened: 2009-01-15
Date Closed: 2010-07-06
Manufacturer’s Name: Volvo Trucks North America
Component Description: STEERING:GEAR BOX:SHAFT PITMAN
Recall Campaign: 10V282
Summary Description: Drag Link Failure
Summary
EA09-003 is closed with the submission of Volvo's recall 10V-282 recalling approximately 111,034 Model Year (MY) 1998 through 2005 VN and VNL class 8 trucks.Volvo announced recall 10V-282 in response to NHTSA's recall request letter dated June 3, 2010 (available at NHTSA's web site www.safercar.gov). NHTSA found that these vehicles were designed and manufactured with a TRW ball joint that does not meet the combined performance requirements and foreseeable inspection practices of the U.S. market.The ball joint in the steering system that connects the driver's side steering arm/knuckle to the drag link can fail resulting in a total loss of steering on the vehicle.Volvo changed the size and supplier of the ball joint used on these vehicles starting with the 2006 MY vehicles.The failure rates on the vehicles manufactured with the larger ball joint are significantly less than the subject vehicles.The closing of this investigation does not constitute a finding by ODI that no safety defect exists in the vehicles that are not included in Volvo's recall.ODI will continue to monitor the incidence of drag link failures in other MY Volvo trucks.Note:The recall request letter dated June 3, 2010 associated with this investigation describes 49 incidents of ball joint separation.After a comprehensive review of the data it was discovered that the number of separations that NHTSA was aware of was 41 with a failure rate of 36.9 R/100K.The 41 separations resulted in 23 crash allegations.
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