After a preliminary review of consumer complaints and other information related to alleged defects, NHTSA obtains information from the manufacturer(including data on complaints, crashes, injuries, warranty claims, modifications, and part sales) and determines whether further analysis is warranted. If warranted, the investigator will conduct a more detailed and complete analysis of the character and scope of the alleged defect.
NHTSA Action Number: DP23005
Date Opened: 2023-11-22
Date Closed: 0000-00-00
Manufacturer’s Name: Toyota
Motor Corporation
Component Description: SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
Summary Description: Brake Actuator Valve Wear
Summary
The Office of Defects Investigation (ODI) has received a petition dated September 19, 2023 from the owner of a 2012 Toyota Prius V requesting that ODI reevaluate its decision to deny DP19-004. In the letter, the petitioner reported experiencing an unexpected and complete loss of brake power while driving, accompanied by multiple dashboard warning lights. This petition is based on the petitioner's direct experience and assessment that ODI closed DP19-004 because its prompting petition was withdrawn by that petitioner. ODI will review the work conducted during DP19-004 and a review of any additional related complaints and crashes via a new defect petition The petition and related materials can be reviewed at NHTSA.gov under the following ODI number:11553736.
NHTSA Action Number: PE23021
Date Opened: 2023-11-22
Date Closed: 2024-07-29
Manufacturer’s Name: Ford Motor Company
Component Description: SEAT BELTS:PRETENSIONER
Recall Campaign: 24V099
Summary Description: Seat Belt Pretensioner Inadvertent Deployment
Summary
On November 22, 2023, the Office of Defects Investigation (ODI) opened PE23-021 to investigate instances of seat belt pretensioner inadvertent deployment in model year (MY) 2019 Ford Expedition vehicles manufactured by Ford Motor Company. Some complaints allege hearing a loud, explosion-like sound immediately followed by the seatbelt tightening around the occupant's torso area. The complaints do not allege a crash occurred that may have resulted in the deployment of the pretensioner system. The investigation revealed certain seatbelt pretensioners may develop corroded squib pins where the bridge wire (heating element of pyro-technic device) is welded. Extended corrosion and a partial separation of the weld may cause a high resistance or an open circuit condition to occur, potentially resulting in pretensioner inadvertent deployment. Inadvertent pretensioner deployment will result in the seatbelt being locked in position, no longer able to extend or retract as designed, which may result in injury in the event of a crash. 11 minor injuries were reported due this failure. Most injuries were bruising to the torso area caused by the rapid tightening of the seatbelt during an inadvertent deployment. On February 9, 2024, Ford filed recall 24V099 for certain MY 2018-2020 Ford Expedition and Lincoln Navigator vehicles with production dates between October 1, 2018, and June 30, 2019. The recall remedy provides the replacement of both front seatbelt retractors if found to have a production date code within the suspect production date range. In view of the recall action being taken by Ford, ODI is closing this Preliminary Evaluation. The agency reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
NHTSA Action Number: AQ23002
Date Opened: 2023-11-17
Date Closed: 0000-00-00
Manufacturer’s Name: Hyundai Motor America
Component Description: SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Summary Description: Hyundai and Kia ABS Module Fires
Summary
The Office of Defects Investigation (ODI) has received eight Hyundai Motor America (Hyundai) and eight Kia America, Inc. (Kia) Part 573 Recall Reports between 2016 and 2023. The combined 16 safety recalls all involve the antilock braking system (ABS) modules or Hydraulic Electronic Control Units (HECU) manufactured by the equipment supplier Mando. The Part 573 Recall Reports contain varying defect descriptions and differing remedy descriptions for the same or similar equipment supplied by Mando. Safety recalls included in this Audit Query (AQ) review include: Hyundai recalls 20V-520, 20V-543, 21V-161, 21V-160, 21V-303, 22V-056, 22V-810, and 23V-651. Kia recalls 16V-815, 20V-518, 20V-519, 21V-137, 21V-331, 22V-051, 22V-800, and 23V-652 The purpose of this AQ is to evaluate the timeliness and scoping of Hyundai and Kia's defect decision making and adherence with reporting requirements; and understand the varying defect descriptions and remedies between these recalls.
NHTSA Action Number: PE23020
Date Opened: 2023-11-15
Date Closed: 0000-00-00
Manufacturer’s Name: Nissan North America, Inc.
Component Description: ENGINE AND ENGINE COOLING:ENGINE:DIESEL
Summary Description: Loss of Motive Power due to broken crankshaft with no ability to restart.
Summary
The Office of Defects Investigation has identified 10 Vehicle Owner Questionnaire (VOQ) reports and several Early Warning Reporting (EWR) field reports for model years (MY) 2016 through 2019 Nissan Titan XD diesel trucks alleging a loss of motive power. The trucks are experiencing a failure of the crankshaft resulting in an engine stall with no ability to restart. Repairing these vehicles requires replacement of the engine. The subject trucks are equipped with a 5.0L V8 diesel engine manufactured by Cummins Inc. Multiple process changes were implemented by Cummins during the production of these engines. ODI is opening this Preliminary Evaluation (PE) to assess the scope, frequency, and severity of the potential problem and to fully assess the potential safety-related problem. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
NHTSA Action Number: PE23019
Date Opened: 2023-11-13
Date Closed: 2024-07-23
Manufacturer’s Name: Kia America, Inc.
Component Description: ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:SEALS/GASKETS
Summary Description: Loss of Motive Power
Summary
On November 13, 2023, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE23-019) to investigate allegations of loss of motive power relating to head gasket and/or head bolt failure in Model Year (MY) 2016-2017 Kia Sorento vehicles equipped with the 3.3 L Lambda II engine. When the investigation was opened, ODI had received 13 Vehicle Owner Questionnaires (VOQs) related to reports of loss of motive power. In an information request letter dated November 30, 2023, ODI requested technical information and failure data relating to the alleged defect in the subject MY 2016-2017 Kia Sorento as well as several peer vehicle populations which share the 3.3 L engine. In its February 26, 2024, response to ODI's information request, Kia provided 2022 customer complaints (including techline and field reports) and 1738 warranty claims representing 2411 unique vehicles within the subject vehicle population. Of the customer complaints provided by Kia, they identified only 53 unique allegations of a loss of motive power resulting from the alleged defect. Kia determined that the remaining reports were minor vehicle drivability or engine performance issues. ODI reviewed the information provided by Kia, along with additional VOQs submitted to NHTSA following the opening of the investigation. When eliminating duplicative reports across the data sources, the total number of allegations of loss of motive power relating to the alleged defect in the subject vehicles is 77, representing an incident report rate of 59 per 100,000 vehicles. The MY 2016 Kia Sorento exhibited both the highest overall complaint rate and loss of motive power report rate across all subject and peer vehicle populations, representing an incident report rate of 102 per 100,000 vehicles. Across all data sources, there are no allegations of crashes or fires relating to the alleged defect. The one injury incident reflected in the failure summary table above is related to a consumer who was reportedly burned (minor burn requiring medical attention) while attempting to remove the coolant reservoir cap following a loss of motive power event. In their response to ODI, Kia described that if the threads of a head bolt hole in the subject engine becomes damaged, the clamping force between the cylinder head and engine block can decrease in the area of the affected head bolt. Kia's assessment of the alleged defect is that when the failure occurs, drivers are provided with numerous warning signs prior to a potential loss of motive power event. According to Kia, potential warning signs associated with this failure include coolant leak/consumption or noticeable coolant odor, engine oil leak/consumption, engine temperature gauge rising to "H" (hot), check engine light illuminating, engine cooling fan remaining on following the engine being shut off, HVAC system not functioning properly, unusual engine noise, difficulty starting the vehicle, and smoke/condensation emitting from the engine compartment or exhaust. Through both its review of the information provided by Kia and outreach to consumers, ODI confirmed that there is reasonable detectability present in the vast majority of occurrences of the alleged defect. To mitigate the alleged defect, Kia increased the engagement depth of the head bolt threads for all subject engines, beginning in May 2017. ODI's analysis of the failure data demonstrates that this corrective action correlates with a much lower incident report rate for engines produced following the change (8 per 100,000 vehicles for the MY 2018-2020 Kia Sorento). In December 2023, Kia launched extended warranty campaign WTY035 covering failures associated with the alleged defect in the subject vehicle population through 15 years or 180,000 miles, whichever comes first. Through its investigation, ODI identified the following peer vehicle populations, which were produced prior to the corrective action and exhibit failure rates comparable to the subject vehicles: MY 2014-2015 Kia Sorento, MY 2015-2016 Kia Sedona, and MY 2014-2017 Kia Cadenza equipped with the 3.3 L engine. Through discussions with ODI during the investigation, Kia decided to launch extended warranty campaign WTY039 in May 2024, which covers these peer vehicle populations through 15 years or 180,000 miles, whichever comes first. Based on analysis of the failure data indicating a low incident report rate of loss of motive power for the alleged defect, and in consideration of the warning signs which frequently occur from head gasket and/or head bolt failure in the subject engines, ODI is closing this Preliminary Evaluation. The agency reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
← Previous 1 … 13 14 15 16 17 … 1,059 Next →
Search NHTSA Database for Recalls
Search NHTSA Database for (TSB’s) Technical Service Bulletins
Technical Service Bulletins TSB’s List
Search NHTSA Database for Vehicle Complaints
- [Good News] THINKSCAN 689BT is the most competitive automotive scan tool to date, offering wireless updates with no subscription fees(valued 500Buc.ks) . With all the features of THINKTOOL PD8,PRO, built on Android 10 platform with 4-core CPU, 4GB RAM and 64GB ROM, serving up to 5X faster than older MAX/MINI/PLUS vehicle scanners, no more slow and delayed feedbacks, it's time to update your garage tool.
- [Big Money Saver] Premium THINKSCAN 689BT Wireless Diagnostic Scanner, save up to 400USD per year, includes all useful features: Full bi-directional controls, ECU coding, 34+ services, OEM all system diagnostics, Worldwide vehicles coverage, CAN FD & DoIP, FCA AutoAuth（The 689BT only provides a login and purchase portal, and users are required to register for an FCA account and pay a membership fee in order to perform the relevant automotive diagnostics)
- [3000+ Active Tests]Active testing is one of the most useful features in automotive maintenance and greatly improves mechanic efficiency. THINKCAR 689BT bidirectional scanner can send action commends to vehicle sub-systems or components for active test without using vehicle controls. It can perform various tests such as: EVAP Test, Fuel Trim Reset, Injector Buzz Test, Window/ Mirror/ Door Lock Test, Pump and Value Tests, etc. Get functions from "Diagnose>Car Model>System>Active Test".
- [Hot Advanced Features] 689BT bidirectional tool newly adds ECU Coding, Power Balance, Flash Hidden Functions, Reset Adaptive Data, Match Replaced Components, Customize OE-Settings. Such as: 1. changing the color of interior lights 2. switching on/off the auto hold, 3. customizing dash kits 4. activating the auto side mirror folding function 5. disables auto start-stop. Note: Coding functions vary by model&year.
- [34 Services for 140+ Makes and Growing]One of the most important features in a business scanner, every item yields benefits. In 2024, 689BT car scanner diagnostic tool added 6 new services including Clutch, ECU, FRM, Gate, Rlsensor, and Turbo Reset. The popular Oil Reset, EPB, BMS, SAS Calibration, ABS Bleeding, Injector Coding, Gearbox Match, Suspension, Crankshaft Relearn etc, still growing. Check compatibility before purchase.
- 【Thinkcar ThinkScan 689 Professional Car Diagnostic Tool】Tired of renew fees? Thinkscan 689 scanner provides dealer-level advanced functions for lifetime free update for auto mechanics and repair shops. 34+ Services, 3000+ Active Test, 100+ Brands Coverage, 64G Memory, Android 10, AutoAuth for FCA SGW, CAN-FD, DOIP, Setting & Changeover, ECU Coding, Component Matching, Power Balance, VAG Guided Functions. Unlimited functions with better compatibility. You can always trust Thinkcar scanner.
- 【Over 34 Reset Services + Adaptation + Relearn + Calibration + Initialization + Matching】Made for workshops, Thinkscan 689 scanner provides 34+ services for 10,000 vehicles: Auto VIN Detect, ECU Coding, Adaptation, Matching, such as Gear/SAS/EPB/TPMS/DPF/IM.MO/BMS/ETS/Oil/Brake/AFS/GEARBOX/SUNROOF/SUS Reset, ABS Bleed, Injector coding, etc. Warm tips: Compatibility may vary on vehicles' model and year, please check the compatibility before purchase to make sure it works well on your cars.
- 【Real Active Test】Thinkscan 689 scan tool features over 3000+ full bi-directional control ability, to send commands to vehicle’s systems/components, to verify system input/output without using the vehicle's controls, e.g. turn on the radiator fan, modulate the throttle, open/close windows, operate mirrors, Injector Buz Test, turn on interior&exterior lights, sound horn, test door lock actuators, turn on/off front/rear side ACM Solenoid, Vehicle level position calibration, Wheel Speed Sensor Supply.
- 【OEM Full System Diagnostics】Thinkscan 689 diagnostic tool can access ALL available modules, like Engine, Transmission, Airbag, ABS, ESP, TPMS, Im.mobilizer, Gateway, Steering, Radio, Air conditioning, ect. to read ECU info, read/clear DTCs, view live data, retrieves freeze-frame, and perform bi-directional control to command the components to pinpoint faults. With just a simple click, it provides you with accurate and in-depth diagnostics.
- 【Superior Compatibility, Support DoIP and CANFD, FCA & SGW】Thinkscan 689 car scanner works on most OBDII-compliant vehicles worldwide in US, Europe, Asia, Africa, and Australia for 12V cars, SUV, light truck, hybrids, and even roadster. And it supports CAN FD and DOIP protocol, which help you easily read different car models without encountering any sort of communication barrier. Thinkscan 689 brings you the best as your daily business helper and never lets you drop the ball!
- 【🔧 15+ Advanced Reset & Calibration Functions】The Thinkdiag scanner provides 15+ professional maintenance functions, including:✔ Oil Reset | ✔ ABS Bleeding | ✔ Injector Coding | ✔ SAS Reset✔ TPMS Reset | ✔ BMS Reset | ✔ Transmission Adaptation | ✔ AFS Reset | ✔ Sunroof Calibration | ✔ Brake Reset | ✔ Suspension Relearn | ✔ Electronic Throttle Relearn | ✔ Seat Calibration | + More reset/relearn/calibrate/adaptive functions under automotive full systems diagnostic menu. Ideal professional OBD-II scanner for mechanics and DIY enthusiasts, Thinkdiag delivers factory-level diagnostics with adaptive relearn capabilities for precise vehicle servicing.
- 【🚗 Full-System Diagnostics OBD2 Scanner Bluetooth】 Thinkdiag OBD2 Scanner supports all Systems diagnostic function, it can read/clear DTCs, read live data, read control module information, actuation tests and maintenance functions for ECM, BCM, SRS, TCM, BMS, TPMS, SAS, A/C system etc... It works with most car models after 1996, cover more than 120+ car brands. All car make and reset software come with 1 year update without any charge, much valuable and powerful than other scanners in the market.
- 【⚙️ ECU Coding & Hidden Feature Activation】Thinkdiag diagnose obd2 scanner bluetooth allows you to match the replaced components with ECU, flash hidden functions for BMW, for GM, for Benz etc. Disable some annoying features, customize vehicle's settings to improve performance. No matter you are private owner or professional technician, Thinkdiag is a powerful and handy scanner in your repair tool list. ECU coding is not suitable for every car models, please check with us before purchse.
- 【🔄 Bidirectional Control & Active Testing】 Thinkdiag car code reader actuates solenoids and actuators for active testing, send commands to systems/components to test their real-time working status, without using manual vehicle controls which saves much diagnostic time and effort to identify malfunction causes. You can check windows, doors, mirrors, sunroof, fans, fuel pump and other parts working status by actuation test function.
- 【📲 Intelligent Diagnostic Tool with Auto-VIN】Thinkdiag Bluetooth OBD2 scanner makes your smart phone device become a professional vehicle diagnostic tool, it compatible with Android and iOS system. Auto-VIN function supports the Thinkdiag identifies the most car models automatically, if autovin failed, you can choose car info manually. Full system Vehicle health report will be automatically created after diagnosis, report can be shared. Live Data Stream combined 4-in-1 Graphing+Data Record better for monitoring vehicle performance and analyze the abnormal parameter.
- 【Cost-effective OBD2 scanner】 Thinkcar Thinkdiag2 is the most powerful wireless diagnostic tool for it's price! Equipped with multi-functions of Newly added CAN-FD protocol, Bi-Directional control(Active Test), ECU coding, 15 Maintenance resets, All Systems diagnosis, Auto VIN, FCA AutoAuth, Unlock the protected FCA vehicle SGW module on Chrysler, Dodge, Jeep, Alfa Romeo, and Fiat vehicles manufactured after 2019.120+ Car brands coverage, No IP limited, etc. Good for workshops & DIYers. Kindly send us VIN to check compatibility before purchase
- 【OE-Level Full Systems Car Scanner with Added CAN FD Protocol】 Upgrade of Thinkdiag, Thinkdiag2 is a bluetooth diagnostic tool can diagnose Full System such as ECM, ABS, SRS, TCM, EPB, TPMS, SAS, A/C, BMS, etc. Thinkdiag2 can read/clear fault codes, read real-time data, read control module information,etc. As the only diagnostic scanner in this price range that supports the CAN-FD protocol, it suits for the latest GM(2019-) , saving $100 to buy a CAN FD adapter, reducing the risk of undetected errors to enhancing the user experience
- 【Bidirectional Test & ECU Coding】This bi-directional scan tool Thinkdiag2 allows you to send commands from your smartphone directly to the vehicle's ECU for active testing, quickly locate problem areas, such as A/C clutch, windows, doors, sunroof, etc., reducing the diagnostic time and money. ECU Coding allows you to refresh hidden functions to optimize vehicle performance, customize vehicles, match the replaced components with ECU. (Note: kindly send us VIN to check compatibility before order.)
- 【15+ Maintenance Functions】Thinkdiag2 OBDII code scanner is designed for individual car owners, DIYers, and small repair shops, which has a separate menu of 15 common special functions, such as Oil reset, EPB reset, SAS calibration, ABS bleeding, injector code, TPMS reset, etc. Enter from the all-system diagnostic menu to unlock more system special functions, and effectively handle the reset and relearn of most cars. Note: The Maintenance functions that each car can do may be different
- 【120+ car brands & FCA Autoauth+10 languages】Thinkcar thinkdiag2 helps you to troubleshoot the problems fast for 100 + US, European, Asian vehicle brands after 1996 that use the OBDII protocol. Only support 12V cars, including gasoline cars and diesel cars. Supporting Autoauth allows you to unlock the protected FCA vehicle SGW module on Chrysler, Dodge, Jeep, Alfa Romeo, Fiat vehicles, etc. (Note: Only provide AutoAuth login portal, and need purchase the registration number on the AutoAuth website by yourself.) Multilingual function allows workshop mechanics to avoid language barriers and use it around the world Without restriction
- THINKCAR TK672 OBD2 Scanner: Powered by an MT8365 CPU with a 2.0GHz Cortex-A53 quad-core processor, the TK672 ensures quick and accurate diagnostics. It offers 32GB of ROM for ample diagnostic data and software storage. The 7-inch widescreen display (1024x600) provides clear and detailed visuals. Modern connectivity options include a TYPE-C charging port, USB 2.0, dual-band WiFi (2.4G/5G), and Bluetooth 5.0 with backward compatibility, ensuring seamless data transfer and updates. A 3150mAh/3.8V battery supports extended sessions. The 1.2-meter detachable DB15 diagnostic cable adds convenience and flexibility, making it easy to connect to various vehicles.
- Full System OE-Level Diagnostic Tool：The THINKCAR TK672 is a factory-level scanner offering comprehensive diagnostics for all car systems, including ECM, ABS, airbags, SAS, EVAP, TPMS, BMS, and EPB. This versatile tool can read/clear codes, display live data in multiple formats, and supports Auto-VIN for one-click car info identification. With the TK672, you can easily pinpoint vehicle issues, generate detailed Wi-Fi reports, and ensure smooth, safe operation. Ideal for professional mechanics and car enthusiasts, the TK672 provides OE-level diagnostics at an affordable price, making vehicle maintenance and repairs easy and confident.
- New Bidirectional Diagnostic Scanner：The newly released bi-directional control scanner designed for comprehensive vehicle diagnostics. This advanced tool allows users to send commands directly to the vehicle's ECU to perform active tests on a variety of subsystems, including injectors, coolant pumps, windows, wipers, headlights, mirrors, and more. Offering powerful testing features that significantly reduce diagnostic time, the TK672 is the ultimate solution for efficient and precise vehicle maintenance and repair.
- 28 Reset services Premier Car Diagnostic Scanner：Specializing in 28 essential reset services, this powerful tool features important reset functions such as Oil Reset, I.M.M.O Reset,D.P.F Reset,SAS Calibration, ABS Bleeding, Injector Coding, AFS Reset, TPMS Reset. Each function is meticulously designed to address specific maintenance needs, ensuring comprehensive care for your vehicle. With intuitive pop-up guidance, the TK672 streamlines complex tasks, making vehicle maintenance more efficient and precise. Keep your vehicle in optimal condition with reliable and advanced reset services provided by the TK672.
- Upgraded OBD2 Scanner supporting CANFD: The ultimate diagnostic tool supports a wide range of crucial protocols, including CANFD—now supporting for SGM, for GM, for CHRYSLER, and more—along with OBDII and EOBD, ensuring compatibility with over 140 vehicle brands. Main supported standards include ISO 14230-4 (KWP2000), ISO 15765-4 (CAN), ISO 9141-2 (ISO), ISO 14229 (UDS), and SAEJ 1850 (VPW & PWM). These protocols are essential for comprehensive vehicle diagnostics, allowing the scanner to read and clear trouble codes, monitor real-time data, and perform system tests wit high accuracy and efficiency.
This product presentation was made with AAWP plugin.
Last update on 2025-04-24 / Affiliate links / Images from Amazon Product Advertising API
