Investigations List

After a preliminary review of consumer complaints and other information related to alleged defects, NHTSA obtains information from the manufacturer(including data on complaints, crashes, injuries, warranty claims, modifications, and part sales) and determines whether further analysis is warranted.  If warranted, the investigator will conduct a more detailed and complete analysis of the character and scope of the alleged defect.



NHTSA Action Number: PE10003

Date Opened: 2010-01-20

Date Closed: 2010-04-05

Manufacturer’s Name: FREIGHTLINEReBay LLC

Component Description: EQUIPMENT:ELECTRICAL

Recall Campaign: 10V100

Summary Description: Inoperative 8-Way Warning Lamps


Summary

This investigation was opened after ODI received a complaint from a school bus fleet stating they had experienced warning lamps failing upon opening the front entrance door. After completing their evaluation, Daimler TruckseBay North America, the parent company of FreightlinereBay and Thomas Built Buses, decided to conduct a safety recall to replace the reed switch on the front entrance door with a more robust switch. All repairs will be made by Thomas Built Buses dealers and direct warranty customers. The action taken by Daimler and Thomas Built Buses resolves this investigation. Accordingly, this investigation is closed.

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NHTSA Action Number: PE10002

Date Opened: 2010-01-19

Date Closed: 2010-03-25

Manufacturer’s Name: SUTPHEN CORP.

Component Description: POWER TRAIN:DRIVELINE:DRIVESHAFT

Recall Campaign: 10V071

Summary Description: Driveshaft Failure


Summary

This investigation was opened after ODI was notified by a fire rescue authority that they had multiple driveshaft failures on four of their fire trucks. Allegedly, one driveshaft was ejected from the truck as it was being driven on the highway at a high rate of speed. Sutphen conducted an engineering evaluation and then decided to conduct a safety recall.They will: a.modify the cross members on the pre-2007 vehicles; b.conduct driveshaft re-phasing on the post-2007 vehicles; and c.replace the frame cross members.The action taken by Sutphen resolves this investigation. Accordingly, this investigation is closed.

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NHTSA Action Number: EA10002

Date Opened: 2010-01-14

Date Closed: 2012-02-29

Manufacturer’s Name: FordeBay Motor Company

Component Description: SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

Recall Campaign: 12V005

Summary Description: Engine Compartment Fire


Summary

FordeBay and MazdaeBay recalled model year (MY) 2001 through 2004 FordeBay Escape (07V-156) and MazdaeBay Tribute (07V-157) vehicles due to non-crash fires or non-fire thermal events originating in the engine compartment at or near the ABSeBay control module.Approximately 545,700 vehicles were subject to the initial safety recalls and approximately 424,700 vehicles were serviced under those campaigns. The campaigns addressed potentially damaged, missing or misplaced seals in the ABSeBay control module wiring harness electrical connector that could allow brake fluideBay to enter the connector, possibly resulting in corrosion, short-circuit, melting, smoke and/or fire.Since the recall, the agency is aware of 260 subject vehicles that have reportedly experienced non-crash fires or non-fire thermal events originating at or near the ABSeBay control module in vehicles some time after being serviced under the campaign. The post-recall repair incident rates for MY 2001 and 2002 subject vehicles are 90.9 and 126.7 (normalized per 100,000 vehicles serviced under the recall campaigns), respectively.These rates are much higher than the post-recall repair incident rate for MY 2003 and 2004 subject vehicles, which are 5.0 and 3.7 per 100K, respectively.Similarly, the post-recall repair key-off fire incident rates in the MY 2001 and 2002 subject vehicles is 54.3 per 100K, compared to 0.5 per 100K for the MY 2003 and 2004 subject vehicles.The agency is aware of 12 key-off fire incidents, all involving MY 2001 and 2002 subject vehicles, where the vehicle was parked inside a structure when the fire started.In five of those incidents, the fire spread from the vehicle to the structure itself.FordeBay has identified the brake master cylinder reservoir cap in certain MY 2001 and 2002 subject vehicles as a potential source for brake fluideBay leaks that could affect ABSeBay module connector integrity.The reservoir caps used on the MY 2003 and 2004 subject vehicles are reportedly an improved design from those used on the earlier models.By letter dated January 4, 2012, FordeBay notified the agency that it would conduct another safety recall (identified by NTHSA Recall No. 12V-005 and FordeBay Recall No. 11S24) of certain MY 2001 and 2002 FordeBay Escape vehicles to perform a more thorough remedy to address the risk of fire originating at the ABSeBay control module.In addition to double-checking the ABSeBay control module wiring harness electrical connector weather seal (which should have been addressed under the previous recall campaign), FordeBay will replace brake master cylinder reservoir caps to address the leaking cap problem and reduce the risk of brake fluideBay entering the subject electrical connector.FordeBay will also modify the electrical system such that the ABSeBay control module is de-energized when the ignition key is switched off to further reduce the risk of an unattended vehicle fire in units that may have sustained some small loss of connector integrity that may not be evident upon visual examination.Similarly, MazdaeBay notified the agency by letter dated January 19, 2012, that it would also conduct a safety recall (identified by NTHSA Recall No. 12V-016 and MazdaeBay Recall No. 6712A) of certain MY 2001 and 2002 MazdaeBay Tribute vehicles.FordeBay estimates repair parts will be available beginning the second quarter of 2012. Until recall repairs are made both FordeBay and MazdaeBay are advising owners of affected vehicles to reduce the safety concern by parking their vehicles outdoors away from structures to prevent a potential fire from spreading.Accordingly, this investigation is closed.

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NHTSA Action Number: PE10001

Date Opened: 2010-01-14

Date Closed: 2010-04-09

Manufacturer’s Name: Motor Coach IndustrieseBay

Component Description: STRUCTURE:BODY:DOOR

Recall Campaign: 10V087

Summary Description: Wheel Chair Lift Separates From Bus


Summary

ODI opened this investigation upon learning of two incidents where the wheel chair assembly broke through the side door while the motor coach was being operated. Both incidents resulted in property damage to parked vehicles.After further review, MCIeBay decided to conduct a safety recall to resolve this issue. MCIeBay will provide parts and labor to install a Ricon-designed retrofit kit that includes a spring-loaded lock mechanism. The additional lock mechanism will prevent unintended wheel chair lift deployment regardless of the cause. The population includes 1995 through 2009 D4000's, 1997 through 2010 D4500's, and 2005 through 2010 D4505 models. This resolves all issues concerning this investigation. This investigation is closed.

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NHTSA Action Number: EA10001

Date Opened: 2010-01-13

Date Closed: 2011-04-25

Manufacturer’s Name: FordeBay Motor Company

Component Description: AIR BAGS

Recall Campaign: 11V107

Summary Description: Inadvertent airbag deployment


Summary

ODI opened this investigation based on reports of inadvertent airbag deployment.Data provided by FordeBay indicated that the airbag clockspring jumper wire, which is situated inside the steering wheel assembly, was installed in a manner that would allow it to rub (abrade) against a sharp metal edge on the nearby horn plate.Because the horn plate is electrically grounded the abrasion of an airbag wire on the sharp edge could cause a short circuit condition.As a result the airbag light may illuminate and/or the airbag may inadvertently deploy.Inadvertent deployments are most likely to occur during the airbag system's self-diagnostic test that initiates when the ignition switch is turned on.FordeBay modified the vehicle design in late January 2006 adding a protective tape over the sharp metal edge of the horn plate.FordeBay made additional design changes on MY 2007 vehicles to the horn plate, the clockspring jumper, and the connector layouts to further address this issue.ODI identified 318 deployment incidents with 121 alleged injury reports from subject vehicles.All but one of the incident and injury reports occurred in vehicles built before the January 2006 modification.In addition, there was one incident and alleged injury reported in the MY 2006 Mark LT vehicles that share the same design. In letters dated February 21 and April 11, 2011, FordeBay announced a recall of all of the approximately 1.3 million MY 2004-2006 F-150 vehicles built prior to January 24, 2006, the date the initial vehicle modification was made.In addition, approximately 14,000 MY 2006 Mark LT vehicles built prior to January 24, 2006 will also be recalled.Vehicles built after that date, which contain the modification, are not within the recall scope.Accordingly the investigation is closed.

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Complaints List



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Last update on 2025-04-24 / Affiliate links / Images from Amazon Product Advertising API


 

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