Investigations List

After a preliminary review of consumer complaints and other information related to alleged defects, NHTSA obtains information from the manufacturer(including data on complaints, crashes, injuries, warranty claims, modifications, and part sales) and determines whether further analysis is warranted.  If warranted, the investigator will conduct a more detailed and complete analysis of the character and scope of the alleged defect.



NHTSA Action Number: PE24008

Date Opened: 2024-03-07

Date Closed: 2025-01-17

Manufacturer’s Name: HondaeBay (American HondaeBay Motor Co.)

Component Description: FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Recall Campaign:

Summary Description: Inadvertent Automatic Emergency Braking


Summary

On March 7, 2024, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24008) to assess reports of inadvertent activation of the Automatic Emergency Braking (AEB) system in model year 2019-2022 HondaeBay Insight and 2019-2022 HondaeBay Passport vehicles. The complainants allege activation of the AEB system with no apparent obstruction in the vehicle's path, resulting in rapid vehicle deceleration. HondaeBay indicated that it is aware of a total of 412 reports that may relate to the alleged defect. HondaeBay provided analysis of the alleged defect and stated that some customers possibly had an inadequate understanding of the AEB system and its limitations. However, many consumer complaints received by ODI allege that HondaeBay dealerships were unable to reproduce the condition or state that HondaeBay dealerships informed the consumer that this is considered normal AEB operation. To date, ODI has received a total of 106 consumer complaints of inadvertent activation of AEB in the subject vehicles.In total, ODI reviewed 475 reports involving vehicles with unique VINs that may relate to the alleged defect. Of the reports reviewed by ODI, three (3) allege a crash caused by the inadvertent activation of AEB and two (2) allege injury. This Preliminary Evaluation is being upgraded to an Engineering Analysis (EA25002) to further assess the scope, frequency, and potential safety related consequences of the inadvertent AEB activations. Further, the scope of the Engineering Analysis is being expanded to include assessment of model year 2023 HondaeBay Passport vehicles. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

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NHTSA Action Number: DP24002

Date Opened: 2024-02-27

Date Closed: 2024-03-05

Manufacturer’s Name: KiaeBay America, Inc.

Component Description: ENGINE

Recall Campaign:

Summary Description: 3.3L Engine Loss of Motive Power (LOMP)


Summary

The Office of Defects Investigation (ODI) received a petition on February 20, 2024, requesting the opening of an investigation into an alleged defect of the "engine" on the following vehicle model stated by the petitioner: 2016 KiaeBay Sedona vehicles equipped with the 3.3L V-Shaped GDI Lambda-II engine. The petitioner raised the issue of a Loss of Motive Power. On November 13, 2023, ODI opened PE23-019 to address allegations of loss of motive power, on the 3.3L V6 Lambda-II engine for 2016-2017 KiaeBay Sorento and included the 2016 KiaeBay Sedona as a peer vehicle. This investigation is ongoing and addresses the potential safety-related defect raised by the petitioner. In view of the open Investigation, PE23-019, ODI considers the petition moot and is closing this action. The closing of the petition does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to make that determination at the close of PE23-019.

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NHTSA Action Number: PE24006

Date Opened: 2024-02-27

Date Closed: 0000-00-00

Manufacturer’s Name: ChryslereBay (FCAeBay US, LLC)

Component Description: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Recall Campaign:

Summary Description: Back up camera failure


Summary

The Office of Defects Investigation has identified 26 Vehicle Owner Questionnaire (VOQ) for 2018 through 2020 model year (MY) DodgeeBay Journey alleging a loss of back up camera function. The complaints allege they are experiencing black screens, upside down images, flashing images, or blurred images. A back up camera that does not display correctly can increase the likelihood of a crash or injury. ODI is opening this Preliminary Evaluation (PE) to assess the scope, frequency, and severity of the potential problem and to fully assess the potential safety-related problem. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

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NHTSA Action Number: RQ24003

Date Opened: 2024-02-27

Date Closed: 0000-00-00

Manufacturer’s Name: FordeBay Motor Company

Component Description: SERVICE BRAKES, HYDRAULIC:POWER ASSIST

Recall Campaign:

Summary Description: Loss of Power Brake/Steering Assist Post 22V-089 Inspection.


Summary

On February 16, 2022, FordeBay Motor Company (FordeBay) issued a safety recall (NHTSA Recall 22V-089) for 2021-2022 FordeBay E-350 and E-450 vehicles equipped with dual rear wheels. The remedy involved inspecting the connection between the power steering pressure line and the hydraulic brake booster unit to prevent a sudden loss of power steering fluid, updating parts as necessary. This leak could result in a lack of power steering and power brake assist, increasing the risk of a crash. From July 2023 through December 2023, The Office of Defects Investigation (ODI) has received eleven consumer complaints alleging power steering line detachments after the vehicles had passed their inspection. The vehicles in the complaints include ambulances and a wheelchair lift-equipped school bus. In a meeting with FordeBay about the post-remedy failures on January 26, 2024, FordeBay informed ODI that they would file a new recall to update the power steering pressure line components on any vehicle that had not yet been inspected and also any vehicle which had passed inspection within the last twelve months. However, vehicles which had passed inspection more than twelve months ago would not be included within the scope of the new filing. ODI is opening this Recall Query (RQ) to evaluate the scope and remedy effectiveness of FordeBay's new recall (NHTSA Recall 24V-097). To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

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NHTSA Action Number: RQ24004

Date Opened: 2024-02-27

Date Closed: 0000-00-00

Manufacturer’s Name: ChryslereBay (FCAeBay US, LLC)

Component Description: ELECTRICAL SYSTEM:WIRING

Recall Campaign:

Summary Description: Loss of motive power due to an internal wiring connector short.


Summary

On July 22, 2022, the Office of Defects Investigation (ODI) opened investigation PE22-008 regarding complaints alleging a loss of motive power condition potentially due to a transmission malfunction in Model Years 2019-2021 ChryslereBay Pacifica Plug-In HybrideBay Electric Vehicles (PHEV). On January 17, 2023, FiateBay ChryslereBay Automobiles (FCAeBay) issued safety recall (NHTSA Recall 23V-010) involving 2017-2023 Model Years (MY) Pacifica Plug-In HybrideBay Electric Vehicles (PHEV) produced between August 12, 2016, through January 9, 2023. The recall states that the loss of motive power condition in these vehicles is caused by an internal transmission wiring connector that may short circuit, resulting in an unexpected engine shutdown. An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash. In discussions with FCAeBay on Recall 23V-010, ODI confirmed the recall was related to investigation PE22-008. The remedy for 23V-010 is to update the Power Inverter module (PIM) and/or Instrument Panel Cluster (IPC) software to provide drivers a message stating "Stop Safely - Vehicle Will Shut Off Soon" followed by a chime and MIL, PRNDL blinking (on cluster and shifter knob), low SOC (State of Charge) warning and reduced power mode. The recall remedy does not replace the defective hardware that was described in Recall 23V-010, and the wiring connector short still exists on these vehicles. To date, ODI has received 132 reports for the population of vehicles subject to recall 23V-010. These reports allege a loss of motive power condition that reduces the vehicles speed, followed by dashboard warning lamps displaying messages associated with recall 23V-010. The presence of these warning lamps and messages indicates the vehicle likely had the recall remedy applied. Follow up discussions with FCAeBay confirm their remedy does not prevent a loss of motive power, but instead limits torque to the engine and after an unspecified number of miles or period of time, the engine will shut down. When this occurs, FCAeBay relies on the owner to transport the vehicle to a dealership after they experience a loss of motive power condition, at which time the defective hardware is replaced. Furthermore, the dashboard messages introduced in the recall remedy may cause the driver to pull over in an unsafe location. Pulling over in an unsafe location may expose the occupants to undue harm. The Office of Defects Investigation is opening this Recall Query (RQ) to assess the adequacy, frequency, and safety consequence of the remedy for recall 23V-010. To review the ODI reports cited in the opening resume ODI report identification number document, go to NHTSA.gov.

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Autel Scanner MaxiCOM MK808S: 2025 Bidirectional Tool as MK808BT Pro MX808S M808Z, Function as MaxiCheck MX900, 28+ Service, Active Test, All System Diagnose, Injector Coding, FCA Autoauth Android 11
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Bestseller No. 5
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Last update on 2025-04-24 / Affiliate links / Images from Amazon Product Advertising API


 

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