After a preliminary review of consumer complaints and other information related to alleged defects, NHTSA obtains information from the manufacturer(including data on complaints, crashes, injuries, warranty claims, modifications, and part sales) and determines whether further analysis is warranted. If warranted, the investigator will conduct a more detailed and complete analysis of the character and scope of the alleged defect.
NHTSA Action Number: AQ24004
Date Opened: 2024-04-03
Date Closed: 0000-00-00
Manufacturer’s Name: Jaguar
Land Rover North America, LLC
Component Description: VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT
Summary Description: High Voltage Coolant Heaters may fail to defrost windshield
Summary
In a Part 573 Report dated July 27, 2023, Jaguar Land Rover North America, LLC (JLR) notified NHTSA of a safety-related defect in 2021-2022 Jaguar I-Pace vehicles. This filing was assigned Recall No. 23V-518. JLR noted that the subject vehicles are equipped with High Voltage Coolant Heaters (HVCH), supplied by Webasto Group (Webasto), that can develop cracking and delamination of the heating element, leading to an inability to defrost the front windshield, which may increase the risk of a crash. In a Part 573 Report dated January 11, 2024, Lucid USA, Inc. (Lucid) notified NHTSA of a safety-related defect in 2022-2023 Lucid Air vehicles. This filing was assigned Recall No. 24V-011. Lucid noted the subject vehicles are equipped with HVCH, supplied by Webasto, that can delaminate, leading to an inability to defrost the front windshield, which may increase the risk of a crash. The purpose of this Audit Query (AQ) is to: 1. Obtain a complete list of purchasers and the quantities for which the same or similar HVCH were supplied; 2. Obtain copies of all written communications initiated by Webasto and sent to its purchasers regarding the subject equipment; and 3. Request Webasto, per 49 CFR 573.3(f), submit a requisite Part 573 Recall Report for defective HVCH installed into motor vehicles of multiple vehicle manufacturers.
NHTSA Action Number: PE24010
Date Opened: 2024-04-01
Date Closed: 2024-08-26
Manufacturer’s Name: Fisker Group Inc
Component Description: LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Recall Campaign: 24V466
Summary Description: Failure to open door
Summary
On April 1, 2024, the Office of Defects Investigation (ODI) opened PE24010 to investigate instances of failure to open the door in model year (MY) 2023 Fisker Ocean vehicles manufactured by Fisker Group Inc. Some complaints allege the inability to open the door from either the interior or exterior door handle, resulting in the need to use another door to egress. The investigation revealed that all four exterior door handles are subject to sticking in the extended/unlocked position, which may result in the inability to unlatch the door from either the interior or exterior door handle. The root cause is a dimensional interference between the exterior door handle chassis pocket and door handle, causing friction during handle deployment and retraction. The inability to open and egress from the occupant's adjacent door presents an unreasonable risk to motor vehicle safety. On June 27, 2024, Fisker filed recall 24V-466 for certain MY 2023 Fisker Ocean vehicles. The recall remedy includes an inspection procedure for all four doors and provides replacement of the outer door handle if a "Not Okay" result is found. In view of the recall action being taken by Fisker, ODI is closing this Preliminary Evaluation. The agency reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
NHTSA Action Number: PE24009
Date Opened: 2024-03-27
Date Closed: 0000-00-00
Manufacturer’s Name: Chrysler (FCA US, LLC)
Component Description: POWER TRAIN:AUTOMATIC TRANSMISSION
Summary Description: 2022 RAM Transmission Snap Ring Failure
Summary
The Office of Defect Investigations (ODI) has received 82 complaints alleging loss of motive power due to an internal transmission failure of the K1 snap ring in model year 2022 Ram 3500, 4500, and 5500 vehicles. Of these complaints, 16 describe a complete loss of motive power at speeds greater than 25 miles per hour, without the ability for the vehicle to resume normal operation. The subject vehicles can be up-fit as an ambulance and other emergency response vehicle or may be heavily loaded when used for towing. During the failure event, the snap ring becomes dislodged and forward gears 1-4 are no longer functional, potentially leaving the vehicle disabled in or near the roadway and/or negatively affect the emergency mission. ODI contacted the manufacturer, FCA US, LLC d/b/a Stellantis North America (FCA), and learned that technical service bulletin (TSB) TSB-21-002-23 is related to the alleged defect condition. Additionally, FCA has conducted dynamometer and field testing and has explained to ODI that during the event a warning message will display to the operator, and gear 5 and reverse will remain available. ODI is opening this Preliminary Evaluation (PE) to evaluate the severity of the potential problem and to fully assess the potential safety-related problems. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
NHTSA Action Number: RQ24005
Date Opened: 2024-03-27
Date Closed: 2024-07-29
Manufacturer’s Name: Ford Motor Company
Component Description: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Recall Campaign: 24V444
Summary Description: Unintended Transmission Downshift
Summary
In September 2016, Ford Motor Company (Ford) issued safety recall 16V-248 which included certain model year (MY) 2011-2012 Ford F-150 vehicles equipped with 6-speed (6R80) automatic transmissions. This recall was in response to allegations of unintended, unexpected vehicle transmission downshifting to a lower gear without warning, often accompanied by temporary rear wheel lock-up, increasing the risk of a crash and/or injury, and included approximately 153,581 vehicles. Ford identified the root cause of the unintended, unexpected vehicle transmission downshifting to a lower gear to be intermittent signal loss from the transmission's Output Shaft Speed (OSS) sensor due to solder joint cracks on the OSS circuit board as a result of manufacturing process issues. The OSS sensor is mounted onto the molded lead frame and transmits changes in transmission shaft speed to the Powertrain Control Module (PCM). The remedy program described in safety recall 16V-248 involved reprogramming of the PCM to prevent unintended vehicle transmission downshifting from occurring. In December 2017, the Office of Defects Investigation (ODI) opened a Recall Query (RQ17-010) to assess the scope and remedy effectiveness of safety recall 16V-248. As a result of this ODI investigation, Ford issued safety recall 19V-075 to expand the scope of 16V-248 to include MY 2011-2013 Ford F-150 vehicles equipped with 6-speed (6R80) automatic transmissions and included approximately 1,263,051 vehicles. The remedy program described in safety recall 19V-075 involved reprogramming of the PCM to prevent unintended vehicle transmission downshifting from occurring. In June 2019, Ford issued safety recall 19V-433 as the remedy program used to service MY 2013 Ford F-150 5.0L and 6.2L vehicles in accordance with safety recall 19V-075 did not contain the necessary updates to prevent unintended vehicle transmission downshifting from occurring and included approximately 107,857 vehicles. On March 27, 2024, ODI opened this Recall Query (RQ24-005) to investigate the scope of the above-described safety recalls. At the time that this investigation was opened, ODI had received 86 Vehicle Owner Questionnaires (VOQs) reporting allegations of unintended, unexpected vehicle transmission downshifting to a lower gear without warning, often accompanied by temporary rear wheel lock-up, in MY 2014 Ford F-150 vehicles. As a result of this Recall Query, Ford filled safety recall 24V-444 on June 14, 2024, to include MY 2014 Ford F-150 vehicles and expand the scope of safety recalls 16V-248, 19V-075 and 19V-433. The remedy program described in safety recall 24V-444 involved reprogramming of the PCM to prevent unintended vehicle transmission downshifting from occurring and included approximately 552,188 vehicles. In its May 2024 response to ODI's information request, Ford concluded that a predominant root cause for the intermittent OSS signal loss has not been identified outside of the original safety recall (16V-248). Ford's investigation also concluded that the primary causes of the defect in MY 2014 F-150 vehicles were related to the molded lead frame and the control assembly transmission main. In the May 2024 response, Ford identified 2,184 total reports that described unintended vehicle transmission downshifting and rear wheel lock-up events; 1,441 warranty claims and 743 reports from consumer complaints, field reports, consumer surveys, and lawsuits/legal claims. Note that the values presented here and in the table above represent the total number of reports which can include a single consumer with multiple reports of the same event as well as a consumer with reports of multiple distinct events. Of the 1,441 warranty claims, 551 warranty claims involved repair of the molded lead frame (38%) and 509 warranty claims involved repair of the control assembly transmission main (35%). Ford has also stated that the PCM programming used to prevent unintended vehicle transmission downshifting was implemented starting with MY 2015 vehicle #1 production and onward. In view of the safety recall action being taken by Ford, ODI is closing this Recall Query (RQ24-005). The agency reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
NHTSA Action Number: PE24007
Date Opened: 2024-03-07
Date Closed: 0000-00-00
Manufacturer’s Name: Nissan North America, Inc.
Component Description: POWER TRAIN
Summary Description: Reduced Power After Engine Stall
Summary
The Office of Defects Investigation (ODI) has received 20 complaints and multiple field reports describing reduced power (limp mode) following a vehicle stall in 2022-2024 MY Nissan Versa vehicles equipped with a manual/standard transmission. The complaints allege that if the vehicle stalls, resulting from releasing the clutch too fast (or for other reasons), the vehicle goes into the limp mode resulting in limited torque available to move, or accelerate the vehicle. This limp mode occurs without prior warning and can occur while driving on the highway, or in city traffic. Several of the complaints allege not being able to maintain vehicle speed above 30 MPH or accelerate to avoid a potential hazard. This Preliminary Evaluation has been opened to assess the scope, frequency, root cause(s) and consequences of these reduced power incidents. Additionally, ODI may expand the scope of the subject population during the investigation, if needed. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
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