Investigations List

After a preliminary review of consumer complaints and other information related to alleged defects, NHTSA obtains information from the manufacturer(including data on complaints, crashes, injuries, warranty claims, modifications, and part sales) and determines whether further analysis is warranted.  If warranted, the investigator will conduct a more detailed and complete analysis of the character and scope of the alleged defect.



NHTSA Action Number: PE24029

Date Opened: 2024-10-09

Date Closed: 0000-00-00

Manufacturer’s Name: Grand Design RVeBay, LLC

Component Description: STRUCTURE

Recall Campaign:

Summary Description: Frame Flex on Grand Design Fifth Wheel Recreational Trailers


Summary

The Office of Defects Investigation (ODI) has received twenty-three complaints alleging excessive frame flex on model year 2017-2023 Grand Design fifth wheel recreational trailers, models Momentum and Solitude.Twenty-two of the complaints allege that excessive frame flex resulted in a cargo or entry door opening while in transit, some with objects lost on roadways, while six complaints also state that slideouts extended out partially. ODI has been in contact with both Grand Design and LipperteBay, the frame manufacturer. Grand Design believes that some frame flex, generally considered to be vertical movement in the upper deck area of the fifth wheel, is normal. However, Grand Design has developed a technical service bulletin (TSB), to evaluate concerns of excessive frame flex, defined as vertical movement greater than 3/8 inch. Per Grand Design, the frame flex is only occurring in the upper deck area of the fifth wheel and is resulting in cosmetic defects such as moving sidewalls, damage to cabinets, binding doors, etc. However, LipperteBay believes that the effects of frame flex may also extend back to the front axle of the trailer.While LipperteBay provides frames for multiple trailer manufacturers, the majority of complaints are for these Grand Design products. Cargo and entry doors that open and slideouts that extend while in transit increase the risk of injury or a crash. ODI is opening this Preliminary Evaluation (PE) to evaluate the severity of the potential problem and to determine whether an unreasonable risk to motor vehicle safety exists. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

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NHTSA Action Number: PE24027

Date Opened: 2024-10-03

Date Closed: 0000-00-00

Manufacturer’s Name: FordeBay Motor Company

Component Description: SERVICE BRAKES

Recall Campaign:

Summary Description: Loss of braking caused by rear brake hoseeBay failure


Summary

The Office of Defects Investigation (ODI) has received 36 complaints alleging a loss of braking ability in model year 2015-2017 FordeBay Edge vehicles manufactured by FordeBay Motor Company. The complaints allege a loss of braking ability that occurs while braking and is the result of a rear brake hoseeBay failure. The complaints also allege that the loss of braking ability occurs without any prior warning, and results in an increase in stopping distance. Some complaints also allege previous brake repairs prior to the failure, some referencing NHTSA Recall 20V-469. ODI is opening this Preliminary Evaluation (PE) to determine the scope and severity of the alleged problem, and to fully assess the potential safety-related consequences. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, please go to NHTSA.gov.

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NHTSA Action Number: PE24028

Date Opened: 2024-10-03

Date Closed: 0000-00-00

Manufacturer’s Name: General MotorseBay, LLC

Component Description: EQUIPMENT:ELECTRICAL

Recall Campaign:

Summary Description: Electrical arcing and thermal events, potentially leading to fires, while utilizing Enel X Way USA, LLC's JuiceBox residential charger.


Summary

The Office of Defects Investigation (ODI) has received six complaints (VOQs) alleging failures of Enel X Way's JuiceBox Level 2 residential EV chargers. One individual's complaint alleges that charging their vehicle with a JuiceBox led to an explosion in their garage that set fire to a home and rendered it a total loss. Another individual alleges that a car caught fire in their driveway while charging with a JuiceBox. Four other complaints describe electrical malfunctions tripping circuit breakers and disrupting electric vehicle charge cycles. Additionally, ODI has become aware of a communication sent to charger owners on October 2, 2024 and posted on Enel X Way's website that Enel X Way North America will cease operations in the United States and Canada on October 11, 2024. Ceasing operations could also impact the charging app and supporting software. ODI has opened a Preliminary Evaluation to assess the scope, frequency, and safety consequences of the potential safety-related problem, including the safety impacts related to the app and supporting software. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

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NHTSA Action Number: PE24026

Date Opened: 2024-09-18

Date Closed: 0000-00-00

Manufacturer’s Name: Nuna Baby Essentials, Inc.

Component Description: CHILD SEATeBay:HARNESS:FRONT ADJUSTER BUTTON/RELEASE MECHANISM

Recall Campaign:

Summary Description: Child seateBay harness may not restrain occupant in the event of a crash.


Summary

On April 18, 2024, the Office of Defects Investigation (ODI) received a Defect Petition requesting the National Highway Traffic Safety Administration (NHTSA) investigate the Nuna Rava child seateBay for a harness that can allegedly loosen without pressing the harness release button. The Petitioner states there are 24 complaints in the NHTSA database all describing a similar issue.According to the Petitioner, "this condition has poor detectability and the consequence of failure in case of a crash would be severe or fatal injury". On April 25, 2024, ODI received a second Defect Petition requesting NHTSA investigate Nuna child seatseBay for a similar allegation as the initial petitioner. Upon receiving these Defect Petitions, ODI sent an Information Request (IR) letter to Nuna on May 16, 2024, asking for information regarding the petitioners' allegations. Nuna requested a two-week extension and responded to ODI's IR letter on June 21,2024. On July 18, 2024, Nuna submitted a supplemental response to ODI's IR Letter. After evaluating the petitioner's allegations and Nuna's response to ODI's IR letter, ODI has decided to grant the petition and open this defect investigation.

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NHTSA Action Number: PE24025

Date Opened: 2024-09-10

Date Closed: 0000-00-00

Manufacturer’s Name: VinFasteBay Auto, LLC

Component Description: LANE DEPARTURE: LANE KEEP: AUTOMATIC STEERING

Recall Campaign:

Summary Description: Lane Keep Assist System


Summary

The Office of Defects Investigation has identified 14 Vehicle Owner Questionnaire (VOQ) reports on 2023 through 2024 model year (MY) VinFasteBay VF8 vehicles alleging problems with the Lane Keep Assist (LKA) system. The complaints allege the system can activate in error and not function properly. The VOQs allege the system has difficulty detecting lanes on the roadway, provides improper steering inputs, and is difficult to override by the driver. Improper steering inputs can result in high control effort required by the driver and increase the likelihood of a crash or injury. ODI is opening this Preliminary Evaluation (PE) to assess the scope, frequency, and severity of the potential problem and to determine if a safety related defect exists in the subject vehicles. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

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Recalls List


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Technical Service Bulletins TSB’s List


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Complaints List



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Bestseller No. 3
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Last update on 2025-04-25 / Affiliate links / Images from Amazon Product Advertising API


 

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