Investigations List

After a preliminary review of consumer complaints and other information related to alleged defects, NHTSA obtains information from the manufacturer(including data on complaints, crashes, injuries, warranty claims, modifications, and part sales) and determines whether further analysis is warranted.  If warranted, the investigator will conduct a more detailed and complete analysis of the character and scope of the alleged defect.



NHTSA Action Number: RQ24015

Date Opened: 2024-11-15

Date Closed: 0000-00-00

Manufacturer’s Name: FordeBay Motor Company

Component Description: SEAT BELTS:PRETENSIONER

Recall Campaign:

Summary Description: Seat Belt Retractor Pretensioner Inadvertent Deployment


Summary

The Office of Defects Investigation (ODI) has received 3 complaints alleging inadvertent deployment of the seat belt retractor pretensioner in model year 2019-2020 FordeBay Expedition vehicles manufactured by FordeBay Motor Company. The complaints allege hearing a loud sound immediately followed by the seat belt rapidly tightening. The complaints do not allege a crash or impact occurred that may have resulted in the deployment of the pretensioner system. Additionally, the seat belt remains in a locked position after the deployment event. On February 9, 2024, FordeBay issued safety recall 24V-099 which included 2018-2020 FordeBay Expedition and 2018-2020 LincolneBay Navigator vehicles equipped with driver and front passenger seat belt retractor pretensioners built between October 1, 2018, and June 30, 2019. This recall addressed a defective seat belt retractor pretensioner assembly that may develop corroded squib pins, resulting in high resistance or open circuit. This condition may result in retractor pretensioner inadvertent deployment and increased risk of injury due to loss of pretensioner protection and a seat belt that is locked in position. The complaints allege not being included in recall 24V-099 but experiencing the failure that it addressed. ODI is also aware of additional reports of alleged pretensioner inadvertent deployment in 2019-2020 FordeBay Expedition and 2018-2019 LincolneBay Navigator vehicles produced outside the dates defined by 24V-099. ODI is opening this Recall Query (RQ) to assess the scope of recall 24V-099. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov

Read More...

NHTSA Action Number: RQ24013

Date Opened: 2024-11-08

Date Closed: 0000-00-00

Manufacturer’s Name: HondaeBay (American HondaeBay Motor Co.)

Component Description: ENGINE

Recall Campaign:

Summary Description: Engine failure


Summary

The Office of Defects Investigation (ODI) has received 173 Vehicle Owner Questionnaire (VOQ) reports of failing connecting rod bearings in Model Year (MY) 2018-2020 AcuraeBay TLX, MY2016-2020 AcuraeBay MDX, MY2016-2020 HondaeBay Pilot, MY2018-2019 HondaeBay Odyssey, and MY2017-2019 HondaeBay Ridgeline vehicles equipped with the 3.5 liter V6 engine. Recall 23V-751 was issued by the manufacturer to address this type of failure within certain production ranges of these vehicles. All 173 VOQs display failures that have characteristics consistent with those addressed in recall 23V-751 but are out of the scope of the recall. ODI is opening this Recall Query (RQ) to assess the severity of the alleged defect in vehicles not included in recall 23V-751. ODI will also assess the scope of recall 23V-751. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

Read More...

NHTSA Action Number: PE24032

Date Opened: 2024-11-05

Date Closed: 0000-00-00

Manufacturer’s Name: Daimler TruckseBay North America, LLC

Component Description: ELECTRICAL SYSTEM

Recall Campaign:

Summary Description: EVDM connector plate separation


Summary

The Office of Defects Investigation (ODI) is aware of Electric Vehicle Distribution Module (EVDM) connector plate separation on Model Year (MY) 2020-2025 FreightlinereBay eCascadia and MY 2022-2025 eM2 electric trucks. The EVDM connector plate contains multiple safety-related circuits including ABSeBay, stability control and vehicle protective mechanisms to de-energize the High Voltage system. Separation of the EVDM connector plate can result in a loss of propulsion and increase the risk of a crash. An ODI review of Early Warning Reporting (EWR) submissions by Daimler Truck North America (DTNA) identifiedvehicles describing Controller Area Network (CAN) and power faults caused by EVDM connector plate separation. To better understand the severity and frequency of EVDM connector plate separation on the subject vehicles, a Preliminary Evaluation (PE) is being opened.

Read More...

NHTSA Action Number: PE24031

Date Opened: 2024-10-17

Date Closed: 0000-00-00

Manufacturer’s Name: TeslaeBay, Inc.

Component Description: ELECTRICAL SYSTEM:ADAS

Recall Campaign:

Summary Description: FSD Collisions in Reduced Roadway Visibility Conditions


Summary

The Office of Defects Investigation (ODI) has identified four Standing General Order (SGO) reports in which a TeslaeBay vehicle experienced a crash after entering an area of reduced roadway visibility conditions with FSD -Beta or FSD -Supervised (collectively, FSD) engaged. In these crashes, the reduced roadway visibility arose from conditions such as sun glare, fog, or airborne dust. In one of the crashes, the TeslaeBay vehicle fatally struck a pedestrian. One additional crash in these conditions involved a reported injury. The four SGO crash reports are listed at the end of this summary by SGO number. ODI has opened a Preliminary Evaluation of FSD (a system labeled by TeslaeBay as a partial driving automation system),which is optionally available in the Model Year (MY) 2016-2024 Models S and X, 2017-2024 Model 3, 2020-2024 Model Y, and 2023-2024 Cybertruck. This Preliminary Evaluation is opened to assess: -The ability of FSD's engineering controls to detect and respond appropriately to reduced roadway visibility conditions; -Whether any other similar FSD crashes have occurred in reduced roadway visibility conditions and, if so, the contributing circumstances for those crashes; and -Any updates or modifications from TeslaeBay to the FSD system that may affect the performance of FSD in reduced roadway visibility conditions. In particular, this review will assess the timing, purpose, and capabilities of any such updates, as well as Tesla's assessment of their safety impact. SGO Report numbers: 13781-8004, 13781-7181, 13781-7381, 13781-7767. To review the SGO Reports prompting this investigation, go to NHTSA.gov.

Read More...

NHTSA Action Number: PE24030

Date Opened: 2024-10-11

Date Closed: 0000-00-00

Manufacturer’s Name: FordeBay Motor Company

Component Description: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Recall Campaign: 24V951

Summary Description: Rear-view Camera Failure


Summary

The Office of Defects Investigation (ODI) has received 23 Vehicle Owner Questionnaires (VOQ) and Early Warning Reporting (EWR) field report data alleging rear-view camera failure in model year 2019 FordeBay Flex vehicles manufactured by FordeBay Motor Company. The complaints report blank, distorted, or inverted rear-view camera images when in reverse. An inverted or upside-down image can provide false information to the driver. ODI is opening this Preliminary Evaluation (PE) to determine the scope and severity of the potential problem and to fully assess the potential safety-related problems. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

Read More...
1 2 3 4 5 1,059

Search NHTSA Database for Recalls

Recalls List


Search NHTSA Database for (TSB’s) Technical Service Bulletins

Technical Service Bulletins TSB’s List


Search NHTSA Database for Vehicle Complaints

Complaints List



SaleBestseller No. 1
XTOOL D7 Bidirectional OBD2 Scanner: 2025 Scan Tool with ECU Coding, All System Car Scanner Diagnostic Tool, 36+ Resets, Battery Registration, Crank Sensor Relearn, FCA, CANFD & DoIP, 3-Year Update
  • 2025 XTOOL D7 OBD2 Scanner – Enhanced Performance & Expanded Vehicle Coverage: The 2025 XTOOL D7 obd2 scanner diagnostic tool with bidirectional is perfect for both DIY enthusiasts and professional mechanics, offering faster diagnostics, longer battery life, and wider vehicle compatibility. Its upgraded 5000mAh battery (with 2500mAh 7.3V fast-charging) ensures all-day use. With new support for FCAeBay, CAN FD, and DOIP, it covers more vehicle models. The enhanced V2.0 Diagnostic Report lets auto shops personalize reports with logos, customer details, and attachments, building trust, strengthening business identity, and providing personalized records for future reference
  • Save $500+/Year with Pro-Level Diagnostics: Whether you're a DIYer, starting a repair business, or beginning work at an auto shop, the XTOOL D7 offers advanced features typically found only in expensive professional OBD2 scanners—without the high price tag. With 4,000+ Active Tests & Bidirectional Pids, ECU Coding, 36+ Special Functions, advanced module resets like SRS Reset, OE-level All-System Scan (one-click), FCAeBay AutoAuth, CAN FD, DoIP, data export, and up to 8 PIDs graphing, the D7 covers 100,000+ vehicles (excluding IndianeBay models). Includes 3-Year updates and supports the XV200 endoscope to detect em!ssions and intermittent issues. Pro-grade capability without the pro-level cost
  • Full Bidirectional Advantage Over Other OBD2 Scanners: The XTOOL D7 automotive scanner offers true bidirectional control plus advanced bidirectional PIDs, letting you send commands to components like A/C clutches, fuel injectors, windows, fans and more, while monitoring sensor responses live to catch elusive issues (even those without warning lights). Unlike budget bidirectional obd2 scanners limited to basic active tests,the D7 car fault scanner gives you full bidirectional control to run ABSeBay pump tests, throttle position, turn fan on/off and solenoid tests, etc. No guessing, no extra fees—just smarter diagnostics
  • OE-Level Ful System OBD2 Scanner with 8 Live Data Graphs: The XTOOL D7 is a pro-grade diagnostic tool that gives you full access to all vehicle systems—just like Snap-on scanners & the dealer scan tools, it delivers deep, accurate diagnostics you can trust. Easily view live data streams, retrieve freeze frame, and run active tests to pinpoint issues fast. With the ability to graph up to 8 PIDs at once, you can spot performance trends and troubleshoot like a pro. Whether you're a mechanic or car owner, with the D7 auto scanner you can stay ahead of problems and keep your vehicle running at its best
  • High-value Automotive Scanner Diagnostic Tool with 36+ Special Function, Resets, Relearns, Calibrations, Adaptations & Initializations: XTOOL D7 packs 36+ common & advanced maintenance—skip the $150 shop fee for battery registration after a replacement, throttle body relearn after cleaning, or TPMS resets post-rotation, ABSeBay bleeding after your pad changes, or Electronic Parking Brake. Need to reset your transmission after towing? Relearn a crank sensor for GM or for DodgeeBay? Done. D7 also covered advanced functions like Ad~blue Reset, VIN Write, and many more professional OBD2 scanner functions that we can't list here. Text us your VIN + what you need and we’ll check the compatibility
Bestseller No. 2
XTOOL D8S Bidirectional Scan Tool 2025 Upgraded Ver. of D8 Scanner, OBD2 Scanner Diagnostic Tool, Topology Mapping, ECU Coding, 38+ Resets, FCA, CAN FD&DoIP, All System Scanner for Car, 3-Year Update
  • 2025 Upgraded Ver. of the XTOOL D8 Scanner: XTOOL D8S obd2 scanner diagnostic tool has packed all capabilities auto technicians would ever need for daily repair & maintenance services: Topology Mapping, 4000+ Active Tests, 38+ Rest Services, PMI, ECU Coding, Refresh Hidden Functions, Guided Functions for VAG, OE All Systems Diagnosis, FCAeBay AUTOAUTH & CAN FD & DoIP, Export Data & Up to 8 pids Graphing, Pre/Post Scan, V2.0 Diagnostic Report, 100,000+ Car Coverage
  • Upgrade Topology Mapping & Pro-level hardware: XTOOL D8S car scanner with new-added intuitive topology module mapping, equals to $1000 obd2 diagnostic scan tools. 2025 Upgraded Ver. of D8 Scanner, XTOOL D8S obd2 scanner with Android 10, 4GB RAMeBay&64GB ROM, Quad-Core 1.8GHz CPU Processor(10X faster), 5000mAh7.3V can fast charging battery, 2.4GHz&5GHz Dual-Frequency Wi-Fi
  • Advanced ECU Coding & Flash Hidden Function & PMI: XTOOL D8S obd2 scanner comes with ECU coding for AudieBay, for VWeBay, for Skoda. Flash Hidden Functions to optimize vehicle performance and customize car settings, for BMWeBay, for VWeBay, for AUDIeBay, for SKODA, for TOYOTAeBay, for LEXUSeBay, for SCIONeBay, for MAZDAeBay, for FORDeBay, for LINCOLNeBay, etc. PMI for FordeBay, for LincolneBay, for MazdaeBay to copy data after replacing the module. Come to us with VIN to check compatibility
  • Full Bi-Directional OBD2 Scanner: XTOOL D8S bi directional scan tool that can command car ECUs to perform various active tests like Injector Tests, Fuel Injector Balance, Compression Test, Cooling Fan, A/C Clutch On/Off, ABSeBay Motor Pump, Windows/ Wipers/ Sunroof/ Doors to provide in-depth diagnostic tests and pinpoint fault causes like locating bad injector efficiently & accurately. Bi-directional scanning can improve 300% Efficiency. Note: Active Tests available vary across vehicles. Older vehicles tend to have less tests available. Please check compatibility before purchase
  • Hot 38+ Special Functions: Upgraded XTOOL D8S scanner for car comes with comprehensive special functions: Oil Reset, EPB, SAS, BMS, Throttle, Injector Coding, ABSeBay Bleed, A/T Match, Suspension, TPMS Reset, Headlight, Window, Seat, Power Balance, ABSeBay Initialization, VSC Yaw Rate, SWS Calibration, Fuel Alcohol Content Reset, Trans Fluid Counter Reset, Idle Relearn and etc. It solves 99% of routine maintenance jobs. Note: Service do NOT work on all cars. Please come to us with VIN to check compatibility
SaleBestseller No. 3
XTOOL D5S OBD2 Scanner - 2025 Code Reader for Cars & Trucks with 15 Reset Functions, Crank Sensor Relearn, FCA AutoAuth, CAN FD for GM, Engine ABS SRS Transmission Car Diagnostic Tool
  • Comprehensive OBD2 Scanner with 15 Resets: The XTOOL D5S car code reader and vehicle reset tool provides an advanced diagnostic solution with 15 high demand reset functions, including Electronic Parking Brake Reset (EPB), SAS, BMS Reset, Throttle Body Relearn, TPMS Reset, ABSeBay Bleeding, Injector Coding, Gearbox Match, Suspension Adjustment, Headlight, Window Initialization, Crank Sensor Relearn and more. Equipped with CAN FD Protocol and FAC AutoAuth, the D5S obdii scanner diagnostic tool ensures compatibility with a broad range of modern vehicles, allowing users to address common maintenance needs quickly.
  • 4 Main System Car Diagnostic Scanner & Full OBD2 Diagnostics: The XTOOL D5S vehicle code reader is ideal for home mechanics, DIYers, and professionals, providing access to Transmission/Engine/ABSeBay/SRS to read dtcs, and live data can be displayed in text or up to 4 pid data graphs, along with full OBD2 diagnostics to check the engine light on, other obd2 issues and routine maintenance. This scan tool ensures you can keep your vehicles in top condition, avoiding costly repairs or unexpected breakdowns. NOTE: Some vehicles display three systems after connection because the transmission and engine of some vehicles are integrated into one
  • One-Tap W!Fi Updates + No Software Fees: Enjoy a 5.45” high-resolution touchscreen (1440x720) that’s easy to read, even in low light. Free lifetime software updates over Wi-Fi keep your D5S OBD2 Scanner Diagnostic Tool updated with the latest features—no hidden fees. Ample 32GB storage plus expandable memory ensures room for all your diagnostic data, while durable silicone grips provide comfortable, secure handling. This makes D5S a cost-effective, long-term investment for continuous diagnostic support, a reli~able automotive scanner diagnostic tool for your family
  • Wide Compatibility Across 90+ Vehicle Brands: The XTOOL D5S Scanner for cars and trucks works with OBDII-equipped vehicles built after 1996, covering over 90 vehicle brands, including 12V diesel and SUVs, minivans, and light-duty trucks. It supports most of protocols include CAN FD for broad compatibility. For vehicle-specific compatibility, send us your vehicle information to check the compatibility before purchase
  • Super Clear Navigation Display: The XTOOL D5S car scanner enhances your diagnostic workflow with a super clear navigation display, designed for convenience and speed. TOP Capability include a Voltage Display for real-time monitoring of your vehicle’s electrical system, a “My Vehicle” Menu for adding and managing vehicle information, and Quick Button Interfaces for both Auto Scan and OBD2 Diagnostics, ensuring you can quickly access the menu you need. These features streamline the diagnostic process, allowing you to focus on what matters most—Efficient vehicle maintenance
Bestseller No. 4
XTOOL D8S OBD2 Scanner: 2025 Upgrade of D8, Bidirectional Scan Tool with 3-Year Update, Topology Mapping, FCA AutoAuth, ECU Coding, 38+ Resets, All Systems Car Scanner Diagnostic Tool, CANFD/DoIP
  • Reasons to Upgrade Old Car Scanners to D8S Comprehensive Scan Tool: only $500+, but worth $1000+, Elevate Your Tech at Affordable Price: As a bidirectional professional obd2 scanner diagnostic tool, upgrade from XTOOL D7/D7S/D8, targeted for pro mechanics, workshops, home diyers, D8S provides a one-stop solution for 99% cars with 4K+ Active Tests, Topology Map All Systems Diagnosis, 38+ Resets, Advanced ECU Coding/PMI, Up to 8 PIDS Live Data Graphing, FCAeBay/CAN FD/DoIP, Pre/Post Scan, Diagnostic Report V2.0 Sharing/Printing, 15 Languages with pre-installed English and Spanish, etc to handle complex repairs
  • High-end Intelligent Topology Mapping Others in This Budget Don’t Offer: Equals to 1000 Bucks obd scanner, XTOOL D8S bidirectional scanner for car with FCAeBay comes with new-added intuitive topography module mapping, helps to quickly and accurately diagnose issues, helps DIYers, Mechanics, Technicians save time and money on costly repairs, it's really a cost-effective and user-friendly car service diagnostic tool. Note: Not available for All Vehicles
  • Advanced ECU Coding Scan Tool, PMI: XTOOL D8S professional car diagnostic scanner with ECU Coding for VWeBay/for BMWeBay/for BENZ, designed to unleash the hidden functions for BMWeBay, for FordeBay, for MazdaeBay, for VWeBay/for AudieBay/for Skoda, for ToyotaeBay/for LexuseBay/for ScioneBay, for LincolneBay. You can activate the higher-level car functions to improve car performance, etc. PMI function for FordeBay, for LincolneBay, for MazdaeBay supports program ecu data into new modules. Note: Only for specific vehicles and specific modules, please check with VIN and module needed before purchase
  • OE-Level All Systems, 4000+ Bi-Directional Control, for 150+ brands from 1996: XTOOL D8S bi directional scan tool with versatile, easy to use features can access all available vehicle modules for viewing real-time live data scream, freeze frame, ECU info, provides large DTC database and definitions, one-click g00gle search for DTC solutions, reads/clears DTCs and perform alternator/active tests to command the components to pinpoint faults, such as Fuel Trim Reset, Fuel Composition Reset, Mirror Test, Turn on/off the radiator fan, Modulate the throttle, Turn on/off the lights, sound horn, etc
  • 38+ Maintenance For Mechanics/Workshop, Fix 99% with 1 Scanner: XTOOL D8s wired car scanner diagnostic tool daily repair covers almost all available Services including Oil Reset, EPB, SAS, BMS Reset, ABSeBay bleed, Throttle Reset, Air Suspension, Injector Coding, Power Balance, Headlight, Transmission Adaptation, Fuel Trim Learn, Crank Sensor Relearn, Zero Point Calibration, Language Change, A/F Settings, Stop/Start Reset, Crankshaft Sensor Relearn, TPMS, etc. It helps to reset warning lights after repair. NOTE: Services do NOT work on all cars. Check compatibility with VIN and functions before purchase
SaleBestseller No. 5
XTOOL D8W Wireless Bidirectional Scan Tool, 2025 OBD2 Scanner with Topology, FCA AutoAuth, 3-Year Updates, ECU Coding, PMI, 38+ Resets, Full Diagnostic Scanner for Car, Crankshaft Relearn, CAN FD/DoIP
  • 2025 Newest Upgraded FCAeBay Wireless Car Diagnostic Scanner Puts $2,000 Scan Tools to Rest: Upgrade Ver. of D8BT/D7W, wireless ver. of D8S, XTOOL D8W obd2 scanner diagnostic tool targeted for professional US mechanics/workshops/family garage, with 4+64 GB high-end hardware, 20X faster Built-in WIFI connection, More Stable than BT, packs high-level comprehensive, easy to use features: Topology Mapping, ECU Coding, Guided Functions, PMI Function, 4K+ Active Tests, All System Diagnosis, 38+ Maintenance and more, CAN FD/DoIP, Pre/Post Scan, Diagnostic Report V2.0, etc. offers the “dealership” diagnosis, isn’t it a Top Pick Scan Tool in this budget
  • Super Powerful WI-FI Communication, Extraordinary Built-in Wireless Capability: The WI-FI connection, the advanced version of BT, enables the D8W car scanner diagnostic tool to connect directly to vehicles more quickly, easily by simply plugging in the VCI, with the built-in Wi-Fi inside. No additional WiFi signal is required. Its Max high-speed 64 Mbps transmission speed, 33 ft-66 ft or further diagnostic distance, and stable connectivity, makes it the winner surpasses traditional BT scanners, more stable, faster, supports longer distance, convenient, and easy to plug and play
  • Topology Mapping/OE-Level Full Systems Diagnostics/Bi Directional Scan Tool/4000+ Active Test: D8W topology scanner for car with FCAeBay can scan, display all modules with a color topology structure, and view faults at a glance, comparable to other $1,200 to $2,000 scan tools in the market. It also features full-featured bidirectional ability such as Compression Test, Mirror/Sunroof Test, etc., save costs from "dearlership", covers more vehicles for ChryslereBay 2018+. Please check compatibility with us before purchase
  • Advance ECU Coding/ECU Configuration/Guided Function/PMI: XTOOL D8W advanced automotive scanner diagnostic tool has the abilities to perform ECU Coding for VWeBay/for AudieBay/for Skoda/for BENZ/for BMWeBay/for MitsubishieBay are designed to unleash the hidden function like turn off the seat belt buzzer and improve car performance. Guided functions for VWeBay/for AudieBay/for Skoda/for BMWeBay. New launched PMI function for FordeBay, for LincolneBay, for MazdaeBay supports program module data into new modules to finish replacement. Note: Please check compatibility with VIN, and Modules needed to program
  • 38+ Services/Calibration/Initialization/Matching/Relearn Functions: D8W wireless bidirectional obd2 scanner with FCAeBay performs more than 38 comprehensive service functions for 10,000+ vehicles including Oil reset, EPB, SAS, Throttle, BMS reset, ABSeBay Bleed, injector coding, Fuel Trim Reset, Cylinder Power Balance, Crankshaft Sensors Relearn, Zero Point Calibration, Fuel Injector Balance, Language Change, Stop/Start Reset, A/F Reset, PMI function, etc. Note: Special Functions do NOT work on all cars

This product presentation was made with AAWP plugin.


Last update on 2025-04-25 / Affiliate links / Images from Amazon Product Advertising API


 

47 queries in 1.481 seconds.