After a preliminary review of consumer complaints and other information related to alleged defects, NHTSA obtains information from the manufacturer(including data on complaints, crashes, injuries, warranty claims, modifications, and part sales) and determines whether further analysis is warranted. If warranted, the investigator will conduct a more detailed and complete analysis of the character and scope of the alleged defect.
NHTSA Action Number: PE09027
Date Opened: 2009-05-21
Date Closed: 2009-09-24
Manufacturer’s Name: FREIGHTLINER
LLC
Component Description: STRUCTURE:BODY:DOOR
Recall Campaign: 09V344
Summary Description: DOOR GLASS DETACHMENT
Summary
THIS INVESTIGATION WAS OPENED AFTER A FLEET NOTIFIED ODI THAT IT HAD LOST A FRONT DOOR GLASS PANEL WHILE THE BUS WAS BEING OPERATED.A FIELD INSPECTION REVEALED TWELVE MORE BUSES HAD LOOSE DOOR GLASS PANELS.ODI IS ALWAYS CONCERNED WITH OBJECTS THAT SEPARATE FROM VEHICLES AND COULD POSSIBLY STRIKE ANOTHER VEHICLE OR HIT A PEDESTRIAN.ODI'S FINDINGS WERE RELAYED TO DAIMLER AND THEY COMMENCED AN INVESTIGATION.DAIMLER WILL CONDUCT A SAFETY RECALL TO CORRECT THIS CONDITION ON APPROXIMATELY 13,945 BUSES. DAIMLER BELIEVES THAT THE ENTRANCE DOOR GLASS MAY BE INADEQUATELY BONDED TO THE DOOR FRAME.DAIMLER WILL NOTIFY THE AGENCY IN THE NEAR FURTHER AS TO WHAT CORRECTIVE ACTION THEY PLAN TO TAKE.THIS RESOLVES THE ISSUES RAISED BY THIS INVESTIGATION AND THEREFORETHIS INVESTIGATION IS CLOSED.
Read More...NHTSA Action Number: PE09028
Date Opened: 2009-05-21
Date Closed: 2009-10-27
Manufacturer’s Name: General Motors, LLC
Component Description: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Summary Description: FUEL PUMP LEAKS
Summary
THE OFFICE OF DEFECTS INVESTIGATION OPENED THIS INVESTIGATION BASED ON NINE VEHICLE OWNER QUESTIONNAIRE (VOQ) REPORTS ALLEGING GASOLINE LEAKAGE FROM THE IN-TANK FUEL PUMP ASSEMBLY.SOME COMPLAINANTS REPORTED LEAKS FROM THE FUEL PUMP NIPPLE (I.E., THE FITTING FOR THE FUEL SUPPLY AND/OR RETURN HOSES).OTHERS REPORTED LEAKAGE FROM FUEL PUMP CRACKS, FUEL PUMP LINES, AND FROM THE TOP OF THE FUEL TANK.ODI WAS UNABLE TO VERIFY THAT ALL OF THE LEAKS ORIGINATED FROM THE FUEL PUMP HOSE FITTINGS AND OR NIPPLES.ODI'S ANALYSIS OF THE AVAILABLE COMPLAINT DATA ATTRIBUTED TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES SHOW A LOW OVERALL RATE AND A DECLINING TREND, AS 75% OF THE REPORTS WERE RECEIVED PRIOR TO CALENDAR YEAR 2009.COMPLAINT DATA FOR MODEL YEAR 2001 AND 2003 VEHICLES ALSO DEMONSTRATES A LOW RATE AND SIMILAR DECLINING TREND.A DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
Read More...NHTSA Action Number: PE09026
Date Opened: 2009-05-18
Date Closed: 2009-09-18
Manufacturer’s Name: BMW of North America, LLC
Component Description: SUSPENSION:FRONT
Summary Description: MOTORCYCLE FRONT WHEEL SEPARATION
Summary
THIS PE WAS OPENED AFTER NHTSA RECEIVED 3 VOQS CONCERNING ALLEGED FRONT AXLE SEPARATIONS ON CERTAIN BMW F650 GS MODEL MOTORCYCLES SOLD FOR USE IN THE UNITED STATES (THE SUBJECT VEHICLES).COMPLAINTS INVOLVING MOTORCYCLES IN NON-US MARKETS ARE NOT COUNTED IN THIS TOTAL.AFTER GATHERING ADDITIONAL INFORMATION ABOUT THIS SUBJECT, WE ARE NOW AWARE OF FOUR CONFIRMED INCIDENTS INVOLVING MODEL YEAR 2001-2003 SUBJECT VEHICLES.ALL FOUR BIKES WERE BUILT BEFORE SEPTEMBER, 2002.OF THESE, TWO INVOLVE MY 2001 BIKES AND THE OTHER TWO, MY'S 2002 AND 2003, RESPECTIVELY.THE INCIDENTS OCCURRED IN 2002, 2003, AND TWO IN 2008.IN EACH INSTANCE, THE LUG FRACTURES ARE FORCED FRACTURES RATHER THAN FATIGUE-RELATED.BETWEEN OCTOBER 1999 AND SEPTEMBER, 2002, BMW BUILT APPROXIMATELY 4,300 SUBJECT VEHICLES.AFTER SEPTEMBER 12, 2002, ALL F650GS'S WERE BUILT WITH REINFORCED LOWER FORK TUBES TO REDUCE, ACCORDING TO BMW,THE POSSIBILITY OF ANY SIGNIFICANT FRACTURE THAT COULD OCCUR AT THE FORK LEG AXLE LUG AREADURING A CRASH.BMW TOOK THIS ACTION BECAUSE THE SUBJECT VEHICLES ARE DESIGNED FOR OFF-ROAD USE WHERE CRASHES (MANY MINOR) ARE COMMON AND DID NOT WANT RIDERS TO HAVE TO DEAL WITH A BROKEN FORK AS A RESULT.CURRENTLY, THERE IS NO DATA CONCLUSIVELY ESTABLISHING THAT THE SUBJECT FORK LUGS ARE SEPARATING BEFORE AN ALLEGED CRASH OCCURS.ADDITIONALLY, THE INFREQUENT, SPORADIC, AND RANDOM NATURE OF THE FAILURES FAILS TO ESTABLISH A DEFECT TREND CURRENTLY EXISTS.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
NHTSA Action Number: EQ09005
Date Opened: 2009-05-14
Date Closed: 2009-12-07
Manufacturer’s Name: Carrier Corporation
Component Description: EQUIPMENT:APPLIANCE:AIR CONDITIONER
Recall Campaign: 09V201
Summary Description: CARRIER CORP. K410 CONDENSOR ASSEMBLIES
Summary
ON APRIL 13, 2009, CARRIER REPORTED THAT CERTAIN K410 CONDENSER ASSEMBLIES, IMPORTED INTO THE UNITED STATES BEFORE DECEMBER 12, 2008, FOR USE ON SMALL BUS APPLICATIONS CONTAIN A COVER THAT MAY INTERFERE WITH THE ASSEMBLY'S COIL HEADER.INTERFERENCE BETWEEN THE COVER AND COIL HEADER MAY PREVENT THE FASTENERS FROM PROPERLY SECURING THE ASSEMBLY COVER.AN IMPROPERLY SECURED CONDENSER ASSEMBLY COVER MAY DETACH FROM A VEHICLE DURING OPERATION, POSSIBLY CAUSING A CRASH OR INJURY TO PEDESTRIANS.NHTSA ASSIGNED RECALL NUMBER 09E-013 TO THIS MATTER.RMD INITIALLY MAILED IR LETTERS TO 4 OF CARRIER'S CUSTOMERS THOUGHT TO BE VEHICLE MANUFACTURERS.TWO OF THOSE COMPANIES, DIAMOND COACH CORP. AND TRANSPORTATION COLLABORATIVE, FILED DEFECTS WITH THIS OFFICE (09V-201 & 09V-230).ANOTHER IR RECIPIENT, CT SOUTH, HAS REPLIED TO PREVIOUS EQ INQUIRIES STATING THAT THEY ARE A TRANSIT MANAGEMENT COMPANY AND NOT A MANUFACTURER OF MOTOR VEHICLES.PRO AIR INC. REPLIED THAT THEY DISTRIBUTED THE EQUIPMENT TO THREE CUSTOMERS.AFTER MAILING ADDITIONAL IR LETTERS, ELKHART COACH AND TIFFANY COACHWORKS FILED DEFECT REPORTS (09V-252 & 09V-278).THE THIRD CUSTOMER, GLAVAL BUS, HAD ALREADY FILED 09V-212 PRIOR TO THE OPENING OF THIS EQ.EQ RESPONSES CAN BE FOUND BELOW OR IN THE DOCUMENT REPOSITORY.THIS EQ IS CLOSED.
NHTSA Action Number: PE09024
Date Opened: 2009-05-13
Date Closed: 2009-10-19
Manufacturer’s Name: Honda (American Honda Motor Co.)
Component Description: SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Recall Campaign: 10V098
Summary Description: AIR IN BRAKE SYSTEM
Summary
THE OFFICE OF DEFECTS INVESTIGATION (ODI) HAS RECEIVED 69 COMPLAINTS, AND HONDA HAS RECEIVED 613 COMPLAINTS AND FIELD REPORTS, ALLEGING LOW/SOFT/SPONGY BRAKE PEDAL TRAVEL IN MODEL YEAR (MY) 2006 THROUGH 2008 HONDA ODYSSEY MINIVANS.TWENTY-SIX ODI COMPLAINTS WERE ALSO REPORTED TO HONDA, RESULTING IN A TOTAL COMPLAINT COUNT OF 656.SOME COMPLAINTS ALLEGE THAT THE CONDITION RESULTED IN EXTENDED STOPPING DISTANCES, INCLUDING SOME REPORTS OF ROLLING PAST STOP SIGNS OR TRAFFIC LIGHTS.THERE ARE 14 ALLEGED CRASHES IN THE SUBJECT VEHICLE POPULATION RELATED TO LOW/SOFT PEDALS. IN RESPONSE TO ODI'S INFORMATION REQUEST FOR PRELIMINARY EVALUATION PE09-024, HONDA INDICATED THAT SMALL AMOUNTS OF AIR MAY ENTER THE BRAKE SYSTEM DURING INITIAL DIAGNOSTICS OF THE VEHICLE STABILITY ASSIST (VSA) MODULATOR WHILE THE PUMP IS BRIEFLY ACTUATED FOR SYSTEM DIAGNOSTICS AFTER THE ENGINE IS STARTED.THE AMOUNT OF AIR GRADUALLY INCREASES WITH EACH SUCCESSIVE ENGINE START CYCLE, RESULTING IN PROGRESSIVELY INCREASING BRAKE PEDAL STROKE.ACCORDING TO HONDA, THE CONDITION DOES NOT PRESENT A SIGNIFICANT RISK TO MOTOR VEHICLE SAFETY BECAUSE THE PEDAL STROKE GRADUALLY INCREASES, PROVIDING THE DRIVER WITH INFORMATION THAT THE BRAKE PEDAL HEIGHT IS CHANGING AND REQUIRES ATTENTION.HONDA HAS FURTHER INDICATED THAT THERE IS NO DETERIORATION OF BRAKING PERFORMANCE CAUSED BY THE SUBJECT CONDITION, EVEN THOUGH THE PEDAL HEIGHT AND FEEL ARE DIFFERENT, UNTIL PEDAL STROKE HAS REACHED THE END OF TRAVEL AND THE DRIVER CANNOT PRODUCE ANY ADDITIONAL BRAKE LINE PRESSURE.HONDA STATES THAT IT IS UNAWARE OF ANY VEHICLES THAT HAVE REACHED SUCH A CONDITION AND HONDA TESTING USING A LEAKING FIELD RETURN MODULATOR INDICATES THAT IT WOULD TAKE OVER A YEAR BEFORE THE PEDAL TRAVEL WOULD REACH ITS LIMIT DURING HARD STOPS WITH 200 N (45 LBF) OF PEDAL EFFORT - THE NOMINAL FORCE REQUIRED TO REACH ABS BRAKING MODE. ODI'S ANALYSIS OF WARRANTY DATA INDICATES THAT THE MY 2007-08 ODYSSEY VEHICLES HAVE EXPERIENCED THE ALLEGED DEFECT AT A RATE OF 0.67%.THE MY 2006 ODYSSEY VEHICLES HAVE EXPERIENCED THE ALLEGED DEFECT AT A SIGNIFICANTLY LOWER RATE (0.04%) THAN THE MY 2007-08 ODYSSEY.HONDA IMPLEMENTED A DESIGN CHANGE IN THE MY 2007 VEHICLES TO CHANGE THE VSA DIAGNOSTIC PROGRAM. THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA09-014) FOR THE MY 2007-08 ODYSSEY VEHICLES TO CONTINUE TO INVESTIGATE THE SCOPE, FREQUENCY, AND SAFETY-RELATED CONSEQUENCES OF THE ALLEGED DEFECT.
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