After a preliminary review of consumer complaints and other information related to alleged defects, NHTSA obtains information from the manufacturer(including data on complaints, crashes, injuries, warranty claims, modifications, and part sales) and determines whether further analysis is warranted. If warranted, the investigator will conduct a more detailed and complete analysis of the character and scope of the alleged defect.
NHTSA Action Number: PE09030
Date Opened: 2009-06-16
Date Closed: 2009-12-08
Manufacturer’s Name: Honda
(American Honda Motor Co.)
Component Description: SUSPENSION
Recall Campaign: 10V436
Summary Description: REAR SUSPENSION LOWER LINK FAILURE
Summary
DURING PRELIMINARY EVALUATION PE09-030, ISUZU MOTORS AMERICA, INC (ISUZU) NOTED TWO PRIMARY DIFFERENCES ONCE THE REAR SUSPENSION LOWER LINK SEPARATION OCCURS BETWEEN THE ALLEGED DEFECT (SEPARATION OF THE LOWER LINK FROM THE FRAME) OF THIS INVESTIGATION AND A SAFETY DEFECT INVOLVING LOWER LINK SEPARATION FROM THE REAR AXLE ADDRESSED BY ISUZU IN SAFETY RECALL 00V-058.IN THE CASE OF THE DEFECT CONDITION IDENTIFIED IN RECALL 00V-058, ISUZU STATED THAT THE ATTACHMENT BOLT COULD DETACH FULLY, CAUSING SEPARATION OF THE LOWER LINK FROM THE REAR AXLE POSSIBLY CREATING A LOSS OF VEHICLE CONTROL. ISUZU ALSO STATED THAT THIS CONDITION OCCURS EARLY IN THE SERVICE LIFE OF THE VEHICLE.IN THIS INVESTIGATION ISUZU NOTED LOWER LINK SEPARATION FROM THE FRAME IS A PROGRESSIVE CORROSION ISSUE WITH PRIOR WARNING TO CONSUMERS.ISUZU ALSO STATED THAT IN THE EVENT OF A LOWER LINK SEPARATION FROM THE FRAME, THE VEHICLE IS STILL CONTROLLABLE AND CAN BE SAFELY STOPPED. THE OFFICE OF DEFECT INVESTIGATION (ODI) ANALYZED COMPLAINT DATA PROVIDED BY ISUZU AND AMERICA HONDA MOTOR COMPANY, INC (HONDA), AS WELL AS VEHICLE OWNER QUESTIONNAIRES SUBMITTED TO ODI FROM CONSUMERS.IN TOTAL, THERE WERE 60 UNIQUE REPORTS OF LOWER LINK SEPARATIONS FROM THE FRAME INCLUDING 1 ALLEGED CRASH AND 7 LOSS OF VEHICLE CONTROL INCIDENTS THAT MAY BE RELATED TO THE ALLEGED DEFECT.MOST OF THESE COMPLAINTS INDICATED THAT THERE WAS NO WARNING PRIOR TO THE LINK SEPARATION.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA09-018) TO FURTHER ASSESS THE SCOPE, FREQUENCY AND RISK TO MOTOR VEHICLE SAFETY OF THE ALLEGED DEFECT IN THE SUBJECT VEHICLES.
NHTSA Action Number: PE09029
Date Opened: 2009-06-05
Date Closed: 2009-08-28
Manufacturer’s Name: Blue Bird Body Company
Component Description: STEERING:HYDRAULIC POWER ASSIST SYSTEM
Recall Campaign: 09V284
Summary Description: SUDDEN LOSS OF POWER ASSIST STEERING
Summary
THIS INVESTIGATION WAS OPENED AFTER ODI RECEIVED SIX FLEET COMPLAINTS (19 BUSES TOTAL) ALLEGING REPEATED ISSUES OF THE POWER STEERING RESERVOIR GASKET FAILING.IT WAS ALLEGED THAT THE DEGRADED GASKET FELL INTO THE POWER STEERING PUMP, RESULTING IN AN INCREASEDSTEERING EFFORT.ODI IS AWARE OF TWO BUSES THAT, WITHOUT WARNING, LOST POWER ASSIST STEERING DURING NORMAL DRIVING OPERATIONS. REPORTEDLY, THE POWER STEERING GASKETS WERE MANUFACTURED WITH INCORRECT MATERIAL SUBSTITUTED BY ONE OF THE GASKET MATERIAL SUPPLIERS. AFTER ANEVALUATION INTO THIS ISSUE, BLUE BIRD AUTHORIZED A SAFETY RECALL. THE ORIGINAL POWER STEERING LID GASKET WILL BE REPLACED WITH NEW GASKET MATERIAL.THE ACTION TAKEN BY BLUE BIRD RESOLVES THE ISSUES RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
Read More...NHTSA Action Number: DP09004
Date Opened: 2009-06-04
Date Closed: 2010-09-07
Manufacturer’s Name: Ford Motor Company
Component Description: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Summary Description: Engine stalling
Summary
On May 6, 2009, NHTSA received a request for a hearing through Title 49 of the United States Code, Chapter 301, Motor Vehicle Safety, Part 557. the request was in reference to vehicle owner complaint, 10266067, filed with NHTSA on April 20, 2009, which described a problem with engine stall in a model year (MY) 2004 Ford Freestar minivan due to water entering the PCM.Part 557 of Title 49 of the Code of Federal Regulations establishes procedures for holding a hearing to determine whether a manufacturer has reasonably met its obligation to notify owners of a safety related defect.Because a safety related defect has not been determined regarding the alleged defect in MY 2004 Ford Freestar vehicles, the Office of Defects Investigation interpreted the request as a defect petition under Part 552 of Title 49 of the Code of Federal Regulations.In response to the Information Request letter sent by ODI for DP09-004, Ford indicated that a variety of symptoms could result from water intrusion into the PCM, including no start, rough idle, engine misfire, transmission performance degradation, lack of transmission engagement, illumination of the check engine light, and engine stall while driving or parked.Ford stated that it believes that the overall complaint rate for engine stalling is low and comparable to other similar stalling related investigations that the agency has recently closed.Ford stated that the water entry into the PCM is a customer satisfaction issue.ODI has granted DP09-004 and opened a Preliminary Evaluation, PE10-033, to further assess the scope, frequency and potential safety-related consequences of the alleged defect.
NHTSA Action Number: EA09008
Date Opened: 2009-05-29
Date Closed: 2010-08-27
Manufacturer’s Name: PACCAR Incorporated
Component Description: ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
Summary Description: Horton Fan Hub Failures
Summary
PACCAR is conducting an Owner Notification Program (ONP) for select vehicles within the subject and peer populations.The ONP are attached to the closing report and can be found in the NHTSA Technical Service Bulletin (TSB) database. (TSB: 10033585, 10033584)See Closing report for investigation details.
NHTSA Action Number: EA09007
Date Opened: 2009-05-21
Date Closed: 2009-07-20
Manufacturer’s Name: Subaru of America, Inc.
Component Description: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Recall Campaign: 09V277
Summary Description: FUEL PUMP LEAKS
Summary
SUBARU WILL CONDUCT A SAFETY RECALL (09V-277) ON ALL 15, 633 MODEL YEAR (MY) 2005 AND MY 2006 BAJA VEHICLES, INCLUDING TURBO AND NON-TURBO MODELS.SUBARU HAS IDENTIFIED A DEFECT IN WHICH CRACKS DEVELOP IN THE FUEL HOSE CONNECTION (NIPPLE) ON THE OUTLET (PRESSURE) SIDE OF THE FUEL PUMP.THIS CONDITION CAN RESULT IN A PRESSURIZED LEAK OF GASOLINE FROM THE FUEL PUMP.SUBARU'S ANALYSIS OF SAMPLE PARTS COLLECTED FROM THE FIELD CONFIRMED THE ISSUE TO BE LIMITED TO MY 2005 AND MY 2006 VEHICLES ONLY.SUBARU DEALERS WILL REPLACE THE FUEL PUMP BRACKET, INCLUDING ALL NIPPLES, WITH A VERSION THAT HAS BEEN MODIFIED FOR INCREASED STRENGTH.PLEASE SEE SUBARU'S DEFECT REPORT IN THE RECALL FILE (09V-277) FOR MORE DETAILS.THIS INVESTIGATION IS CLOSED.
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