Investigations List

After a preliminary review of consumer complaints and other information related to alleged defects, NHTSA obtains information from the manufacturer(including data on complaints, crashes, injuries, warranty claims, modifications, and part sales) and determines whether further analysis is warranted.  If warranted, the investigator will conduct a more detailed and complete analysis of the character and scope of the alleged defect.



NHTSA Action Number: EA09013

Date Opened: 2009-08-18

Date Closed: 2013-02-12

Manufacturer’s Name: FordeBay Motor Company

Component Description: POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)

Recall Campaign:

Summary Description: Vehicle Rollaway Allegations


Summary

This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.

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NHTSA Action Number: EQ09007

Date Opened: 2009-08-18

Date Closed: 2009-11-24

Manufacturer’s Name: HEHR INTERNATIONALeBay

Component Description: VISIBILITY:GLASS, SIDE/REAR

Recall Campaign:

Summary Description: FALLING BUS WINDOWS


Summary

THE PURPOSE OF THIS INVESTIGATION WAS TO DETERMINE WHETHER THE TIP-IN STYLE TRANSOM WINDOWS SUPPLIED TO DAIMLER BUSES FOR USE ON BUSES IT MANUFACTURED, AND CONCERNING WHICH THAT COMPANY MADE A DEFECT DETERMINATION, WERE SUPPLIED TO ANY OTHER VEHICLE MANUFACTURERS OR AS REPLACEMENT EQUIPMENT AND, IF SO, TO PROMPT ADDITIONAL SAFETY RECALLS IF AND WHERE NEEDED.RMD ISSUED A REQUEST FOR INFORMATION TO THE WINDOWS' MANUFACTURER, HEHR INTERNATIONALeBay, INC. (HEHR) ON SEPTEMBER 2, 2009, INQUIRING ABOUT ITS DISTRIBUTION OF THE WINDOWS AND SOLICITING ITS OPINION AS TO WHETHER A SAFETY DEFECT EXISTED IN THOSE WINDOWS.HEHR RESPONDED ON OCTOBER 28, 2009, THAT IT HAD NOT SUPPLIED THE WINDOWS TO ANYONE OTHER THAN DAIMLER BUSES.IT ALSO OPINED THAT THE WINDOWS DID NOT CONTAIN A SAFETY DEFECT AND THAT ANY SCREW LOOSENING, AND CONSEQUENTIAL WINDOW COLLAPSE, WOULD BE DUE TO A FAILURE TO PROPERLY RETIGHTEN A SCREW AFTER MAINTENANCE, AS OPPOSED TO A DEFECT INHERENT TO THE DESIGN OR MANUFACTURE OF THE SCREWS OR WINDOWS.IN SUPPORT OF ITS OPINION, IT PROVIDED A SUMMARY OF HISTORICAL FIELD DATA AND ITS FIELD INSPECTION INVESTIGATION, NEITHER OF WHICH DEMONSTRATED ABERRANT PERFORMANCE.IT ALSO PROVIDED A SUMMARY OF TESTING CONDUCTED BY AN INDEPENDENT TESTING FACILITY DEMONSTRATING THAT THE SCREWS WOULD NOT LOOSEN AS MANUFACTURED. IN VIEW OF HEHR'S RESPONSE AND THE INFORMATION PROVIDED THEREIN, THIS INVESTIGATION IS CLOSED.

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NHTSA Action Number: PE09037

Date Opened: 2009-08-12

Date Closed: 2009-11-17

Manufacturer’s Name: ChryslereBay (FCAeBay US, LLC)

Component Description: POWER TRAIN:AUTOMATIC TRANSMISSION

Recall Campaign: 09V436

Summary Description: TRANSMISSION OVERHEATING / FIRE


Summary

IN A LETTER DATED NOVEMBER 3, 2009, CHRYSLEReBay GROUP LLC (CHRYSLEReBay), NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL OF APPROXIMATELY 161,000 MODEL YEAR (MY) 2007 AND 2008 JEEPeBay WRANGLER VEHICLES BUILT WITH AUTOMATIC TRANSMISSIONS.CHRYSLEReBay STATED THAT THESE VEHICLES WERE NOT EQUIPPED WITH A TRANSMISSION FLUID TEMPERATURE WARNING SYSTEM AND THE OPERATION OF THESE VEHICLES BEYOND THE LIMITS OF REASONABLE USAGE OVER A PERIOD OF TIME COULD RESULT IN TRANSMISSION FAILURE AND IN SOME CASES TRANSMISSION FLUID EXPULSION.THE EXPELLED FLUID COULD COME IN CONTACT WITH A HOT ENGINE OR EXHAUST COMPONENT AND CAUSE A FIRE.CHRYSLEReBay WILL CONDUCT A SAFETY RECALL TO INSTALL A HOT OIL WARNING MESSAGE IN THE INSTRUMENT CLUSTER AND A CHIME INDICATING AN ELEVATED TRANSMISSION FLUID TEMPERATURE CONDITION.AN OWNER'S MANUAL ADDENDUM STATING THE PURPOSE OF THE HOT OIL MESSAGE AND CHIME TO INCLUDE CAUTION AND WARNING STATEMENTS REGARDING ELEVATED TRANSMISSION FLUID TEMPERATURE CONDITIONS WILL BE PROVIDED TO OWNERS.BASED ON CHRYSLEReBay'S DECISION TO CONDUCT A SAFETY RECALL THIS ENGINEERING ANALYSIS IS CLOSED.

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NHTSA Action Number: PE09036

Date Opened: 2009-08-07

Date Closed: 2009-12-22

Manufacturer’s Name: BMWeBay of North America, LLC

Component Description: EXTERIOR LIGHTING

Recall Campaign: 11V438

Summary Description: REAR LAMP ILLUMINATION


Summary

ODI HAS RECEIVED COMPLAINTS FROM CONSUMERS STATING THAT THEIR TAIL LIGHT ASSEMBLY IS NOT PROPERLY ILLUMINATING.THE TAIL LIGHT ASSEMBLY CONSISTS OF A TURN SIGNAL LAMP, A TAIL LAMP AND A BRAKE LAMP.THE COMPLAINANTS HAVE INDICATED THAT THE ISSUE IS WITH AN 8 PIN CONNECTOR AND ASSOCIATED GROUND WIRING.THESE COMPONENTS ARE ALLEGEDLY OVERHEATING AND MELTING DUE TO EXCESSIVE ELECTRICAL CURRENT THAT RUNS THROUGH THE SYSTEM.BMWeBay ISSUED A TECHNICAL SERVICE BULLETIN (TSB) SIB-630306 ON FEBRUARY 2007 TO ADDRESS THE CONDITION BY ADDING SUPPLEMENTARY GROUND WIRING TO THE TAIL LAMP ASSEMBLY.ODI IS UPGRADING TO AN EA TO FURTHER INVESTIGATE THE ISSUE.

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NHTSA Action Number: EQ09006

Date Opened: 2009-07-22

Date Closed: 2009-08-19

Manufacturer’s Name: ChryslereBay (FCAeBay US, LLC)

Component Description: EQUIPMENT

Recall Campaign:

Summary Description: TOW BAR ASSEMBLY FAILURE


Summary

THE DEFECTIVE TOW BAR ASSEMBLIES INVOLVED IN THIS RECALL WERE SUPPLIED TO CHRYSLEReBay FOR USE ON SOME OF ITS JEEPeBay WRANGLER VEHICLES.THE PURPOSE OF THIS INVESTIGATION WAS TO IDENTIFY ANY ADDITIONAL PURCHASERS OF IDENTICAL OR SUBSTANTIALLY SIMILAR DEFECTIVE ASSEMBLIES AND TO INITIATE ADDITIONAL DEFECT REPORTING AND SAFETY RECALLS AS NECESSARY.TO ACCOMPLISH THIS RMD CONTACTED THE SUPPLIER OF THE ASSEMBLIES, VALLEY TOWING PRODUCTS, AND CONFIRMED NO OTHER SUCH ASSEMBLIES WERE DISTRIBUTED.THIS EQ IS THEREFORE CLOSED.

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Technical Service Bulletins TSB’s List


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Complaints List



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