Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner’s complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists. Complaint information is also analyzed to monitor existing recalls for proper scope and adequacy.
NHTSA ID Number: 11352754
Complaint Date: 2020-09-02
Fail Date: 2020-08-24
Manufacturer’s Name: Honda
(American Honda Motor Co.)
Vehicle/Equipment Make: HONDA
Vehicle/Equipment Model: FIT
Model Year: 2015
Summary
2015 HONDA FIT (WITH APPROX. 24K MILES). BATTERY WILL LOSE CHARGE AFTER CAR IS NOT USED / SITS FOR THREE (3) TO FOUR (4) DAYS WITH ALL LIGHTS / RADIO / ACCESSORIES TURNED OFF. BATTERY HAS BEEN REPLACED THREE TIMES, MOST RECENTLY AUGUST 2020. REPLACEMENT BATTERY IS PROPERLY SIZED FOR THE VEHICLE. THE ELECTRICAL ISSUE IS CAUSING A PARASITIC DRAIN ON THE BATTERY. DEALER REPS HAVE STATED THIS IS A WELL-RECOGNIZED PROBLEM WITH THE FIT MODEL. RECOMMENDATION IS THAT THE CAR BE DRIVEN AT LEAST 10 TO 15 MILES EVERY DAY OR 2ND DAY. THE RECOMMENDATION DRIVE THE VEHICLE EVERY DAY / 2ND DAY IS NOT ONLY EXPENSIVE IN TERMS OF GAS COSTS BUT ALSO NEEDLESSLY CONTRIBUTES TO POLLUTION AND (PERHAPS BY DESIGN) EARLY VEHICLE OBSOLESCENCE. THIS IMPORTANT SAFETY DEFECT IS MOST LIKELY CAUSED BY A DEFECTIVE ELECTRICAL LOAD DETECTOR (ELD) UNIT IN THE FUSE/RELAY BOX. THIS ELD READS THE AMPERAGE LOAD DIRECTLY FROM THE BATTERY AND SENDS A VARIED VOLTAGE SIGNAL TO THE PCM WHICH REGULATES THE SIGNAL TO THE ALTERNATOR. THE ELD IS DIRECTLY CONNECTED TO THE PCM. THE PCM IS CONNECTED TO THE ALTERNATOR, NOT THE ELD. THE ELD MONITORS THE AMPERAGE REQUIREMENTS AND INFORMS THE PCM AS TO WHAT TO DO. THE ELD WILL VARY THE OUTPUT BETWEEN .1 TO 4.8 VOLTS TO THE ECU. THIS REFERENCE VOLTAGE IS WHAT TELLS THE ECU TO INCREASE OR DECREASE THE FIELD STRENGTH IN THE ALTERNATOR. AS THE CURRENT IS RAMPED UP OR DOWN THE ELD RATCHETS THE OUTPUT VOLTAGE TO THE PCM TO COMPENSATE FOR THE LOAD. I WAS TOLD THAT A HONDA BULLETIN STATED: SYMPTOM: THE CAR WILL NOT START AFTER SITTING FOR A WEEK. PROBABLE CAUSE: THE ELD IS FAULTY OR HAS A FAULTY SOLDER JOINT. SOLUTION: - REPLACE THE UNDER HOOD FUSE/RELAY BOX. THIS IS NOT COVERED BY WARRANTY. HONDA MOTORS SHOULD BE REQUIRED TO RECALL THESE CARS TO FIX THE ELD / PCM PARTS / ALTERNATOR COMPUTER PROGRAM AND UP SIZE THE BATTERIES TO HANDLE THE PARASITIC DRAW.
NHTSA ID Number: 11352753
Complaint Date: 2020-09-02
Fail Date: 2017-09-05
Manufacturer’s Name: General Motors, LLC
Vehicle/Equipment Make: CHEVROLET
Vehicle/Equipment Model: TAHOE
Model Year: 2012
Summary
CRACKED DASH AS MANY OTHERS HAVE REPORTED AROUND AIRBAG ETC. THIS CAN CAUSE SOME MAJOR INJURIES IF AIRBAGS DEPLOY.
Read More...NHTSA ID Number: 11352752
Complaint Date: 2020-09-02
Fail Date: 2020-04-14
Manufacturer’s Name: Kia America, Inc.
Vehicle/Equipment Make: KIA
Vehicle/Equipment Model: OPTIMA
Model Year: 2013
Summary
SOMETIMES UPON STARTING MY CAR IT JUST SPUTTERS AND SPUTTERS AND SPUTTERS FOR SEVERAL MINUTES LIKE IT'S NOT GONNA START THEN IT KICKS IN AND STARTS BUT I AM CONCERNED THAT ONE OF THESE TIMES IT'S NOT GONNA END UP STARTING AND I WILL BE STRANDED SOMEWHERE. IT HAS BEEN HAPPENING OFF AND ON PERIODICALLY FOR THE LAST FIVE MONTHS
Read More...NHTSA ID Number: 11352751
Complaint Date: 2020-09-02
Fail Date: 2020-06-01
Manufacturer’s Name: BMW of North America, LLC
Vehicle/Equipment Make: BMW
Vehicle/Equipment Model: X5
Model Year: 2010
Summary
MY VALVE COVER AND CRANKCASE ARE MANUFACTURED BAD THE CRANKCASE IT'S CRACKED AND LICKING, WHICH IT DAMAGE MY VALVE COVERS, MY CAR WAS DRIVING GOOD ALL OF THE SUDDEN IT DOESN'T DRIVE SMOOTH
Read More...NHTSA ID Number: 11352750
Complaint Date: 2020-09-02
Fail Date: 2020-08-29
Manufacturer’s Name: Honda (American Honda Motor Co.)
Vehicle/Equipment Make: ACURA
Vehicle/Equipment Model: RDX
Model Year: 2014
Summary
HEAD LIGHT LOW BEAM IS EXTREMELY DEEM. YOU CAN NOT DRIVE AT NIGHT TIME.
Read More...NHTSA ID Number: 11352749
Complaint Date: 2020-09-02
Fail Date: 2020-04-09
Manufacturer’s Name: Hyundai Motor America
Vehicle/Equipment Make: HYUNDAI
Vehicle/Equipment Model: SONATA
Model Year: 2011
Summary
- ENGINE HAD METAL SHAVINGS IN IT WHICH LED TO EXCESSIVE AMOUNTS OF OIL CONSUMPTION, IT TOOK THE DEALERSHIP ALMOST A YEAR TO ADMIT THAT THE ENGINE WAS GOING OUT -THE BRAKE LIGHT SWITCH KEEPS GOING OUT, I HAVE REPLACED MY THIRD SWITCH IN MY 7 YEARS OF OWNING THIS CAR. -THE TAILLIGHT WIRING HARNESS WARP THE TAILLIGHT HOUSING FOR THE BRAKE LIGHTS DUE TO EXCESSIVE HEAT GENERATED FROM THE 2537 BULBS. IN GENERAL, THE WIRING HARNESS DON'T EVEN LAST THAT LONG
Read More...NHTSA ID Number: 11352748
Complaint Date: 2020-09-02
Fail Date: 2020-09-02
Manufacturer’s Name: Volvo Car USA, LLC
Vehicle/Equipment Make: VOLVO
Vehicle/Equipment Model: XC60
Model Year: 2011
Summary
SEAT BELT RECALL ISSUED JUNE 30, 2020 (INFO BELOW). CALLED THE VOLVO DEALER (AUTONATION IN BELLEVUE, WA) AND THEY REPORTED THAT NO PARTS WILL BE AVAILABLE UNTIL NOVEMBER 2020 AND THAT I SHOULD CALL BACK THEN. THIS APPEARS TO BE AN UNREASONABLE AMOUNT OF TIME TO REPLACE SUCH A CRITICAL PIECE OF SAFETY EQIPMENT. MANUFACTURER RECALL NUMBER: R10029 NHTSA RECALL NUMBER: 204378
NHTSA ID Number: 11352747
Complaint Date: 2020-09-02
Fail Date: 2020-08-14
Manufacturer’s Name: Hyundai Motor America
Vehicle/Equipment Make: HYUNDAI
Vehicle/Equipment Model: SONATA
Model Year: 2013
Summary
MY CHECK ENGINE LIGHT HAS CAME ON WHILE I WAS DRIVING IT'S JUST CUT OFF ON THE HIGHWAY 3 TIMES .. I TOOK IT TO THE SHOP AND HE PUT IT ON THE MACHINE AND THE GAS LID WAS TO TIGHT SO HE TOOK IT OFF AND IT STARTED RUNNING AS NORMAL BUT THE CHECK ENGINE LIGHT WOULD NOT GO OFF IT KEPT SAYING THE SENSOR CODE THE NEXT DAY I WAS DRIVING AND IT STARTED MAKING FUNNY NOISE THEN IT CUT OFF WHILE MAKING A LOUD KNOCKING NOISE HAD TO GET THE CAR TOWED KEPT CUTTING OFF AND THE NOISE GOTTEN LOUDER IT WILL START BUT WHEN U DRIVE IT CUTS OFF IT WAS A ROD KNOCK AS THE SHOP TOLD THE MOTOR IS NO MORE GOOD AND MY CAR WAS RUNNING PERFECTLY FINE AND THE SENSORS ARE REALLY TERRIBLE IN MY CAR AND HAD TO GET TOWED AGAIN OFF THE HIGHWAY
Read More...NHTSA ID Number: 11352746
Complaint Date: 2020-09-02
Fail Date: 2020-08-19
Manufacturer’s Name: Chrysler (FCA US, LLC)
Vehicle/Equipment Make: RAM
Vehicle/Equipment Model: 1500
Model Year: 2012
Summary
TL* THE CONTACT OWNS A 2012 RAM 1500. THE CONTACT STATED THAT THE TOTALLY INTEGRATED POWER MODULE (TIPM) FAILED INTERMITTENTLY AND THE VEHICLE STALLED WITH THE KEY IN THE IGNITION. NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED. A DEALER WAS CONTACTED HOWEVER, INFORMED THE CONTACT THAT NO RECALL WAS ON THE VIN. THE FUEL PUMP WAS REPLACED BY AN INDEPENDENT MECHANIC TWO WEEKS PRIOR TO THE FAILURE RECURRING. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 183,500.
NHTSA ID Number: 11352745
Complaint Date: 2020-09-02
Fail Date: 2020-08-29
Manufacturer’s Name: Chrysler (FCA US, LLC)
Vehicle/Equipment Make: JEEP
Vehicle/Equipment Model: RENEGADE
Model Year: 2018
Summary
I PURCHASED MY 2018 JEEP RENEGADE IN FEB OF 2019. I HAD UNDER 5K MILES ON IT AND TOOK IT ON MY FIRST ROAD TRIP. I MADE IT TO COLORADO AND THE VEHICLE STALLED WHILE DRIVING AT LEAST 12 TIMES. THERE WERE NO WARNING LIGHTS OR ANYTHING. I HAD THE VEHICLE TAKEN TO 4 DIFFERENT DEALERSHIPS AND NO CODES OR ISSUES WERE FOUND. I DEALT WITH FCA WHICH WAS A NIGHTMARE, AND ALL THEY OFFERED WAS A FREE WARRANTY. I LET THEM KNOW I DONT FEEL SAFE IN MY VEHICLE MULTIPLE TIMES. I THEN TOOK MY VEHICLE ON THE FIRST ROAD TRIP THIS WEEKEND TO LUBBOCK AND ONCE AGAIN IT STALLED OUT 4 TIMES WHILE DRIVING 75 MPH. I DROPPED IT OFF AT THE DEALERSHIP YESTERDAY AND NO ISSUES WERE FOUND AGAIN. THERE IS A SAFETY RECALL ON THIS VEHICLE FOR THE EXACT SAME ISSUES YET MY VIN DOESN'T FIT THE RECALL LIST. THIS IS UNACCEPTABLE AND I WANT IT FIXED IMMEDIATELY. I COULD DIE FROM THIS VEHICLE STALLING WHILE DRIVING AT HIGH SPEEDS. PLEASE GET SOMEONE TO HELP ME.
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