Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner’s complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists. Complaint information is also analyzed to monitor existing recalls for proper scope and adequacy.
NHTSA ID Number: 11352205
Complaint Date: 2020-08-31
Fail Date: 2020-08-13
Manufacturer’s Name: General Motors
, LLC
Vehicle/Equipment Make: CHEVROLET
Vehicle/Equipment Model: EQUINOX
Model Year: 2015
Summary
THE BUSHINGS ON THE STABILIZER BAR POP OFF CAUSE THE WIPERS TO STOP WORKING. BUT CAN MOVE BY HAD. IN THE LAST WEEK I HAVE HAD TO HAVE THEM PUT BACK ON. AND THE PARTS THAT IT CALLS FOR DOESN'T WORK VERY LONG. THEY ARE NOT SNUGG ENOUGH. THEY STOPPED WORKING DURING THE RAIN WE HAVE HAD AND THE 1ST TIME I WAS ON THE INTERSTATE IN MIDDLE OF THUNDER STORM.
Read More...NHTSA ID Number: 11352206
Complaint Date: 2020-08-31
Fail Date: 2020-08-28
Manufacturer’s Name: Forest River, Inc.
Vehicle/Equipment Make: FOREST RIVER
Vehicle/Equipment Model: R-POD
Model Year: 2019
Summary
THE CAMPER WAS NOT IN USE SITTING STORED WITH AC RUNNING BRAND NEW. CAUGHT FIRE. HAS NOT BEEN USED AS IT WAS PURCHASED RIGHT BEFORE COVID 19. AC WAS ON TO KEEP OUT MOLD. NOTHING ELSE WAS ON OR BEING USED UNIT WAS PLUGGED IN FOR 7 DAYS BEFORE IT CAUGHT ON FIRE. PLUGGED INTO THE HOUSE ELECTRIC USING THE FACTORY CABLE THAT CAME WITH IT. POSSIBLE SAFETY ISSUE AS LOOKING THROUGH PUBLIC GROUPS AND THIS SEEMS TO BE A COMMON ISSUE WITH THE 2019 R-POD 190. UNIT WAS BRAND NEW WE ARE VERY LUCKY THAT WE WERE NOT USING THE CAMPER I DO NOT WANT TO SEE ANYONE GET HURT WE DID RECEIVE A POLICE REPORT
NHTSA ID Number: 11352207
Complaint Date: 2020-08-31
Fail Date: 2020-08-29
Manufacturer’s Name: Hyundai Motor America
Vehicle/Equipment Make: HYUNDAI
Vehicle/Equipment Model: ELANTRA
Model Year: 2017
Summary
I JUST DROVE THE CAR OFF THE LOT EVERYTHING WAS WORKING FINE WHILE ON THE HIGHWAY DRIVING FOUR HOURS HOME THE LIGHTS WENT OUT THE LIGHT IS CUTTING OFF AND ON AND NOW I GET AN ALERT CHECK BACK BRAKE LIGHT SO NOW IT IS NOT WORKING
Read More...NHTSA ID Number: 11352208
Complaint Date: 2020-08-31
Fail Date: 2020-05-01
Manufacturer’s Name: Nissan North America, Inc.
Vehicle/Equipment Make: NISSAN
Vehicle/Equipment Model: ALTIMA
Model Year: 2015
Summary
MY WIFE'S 2015 ALTIMA 2.5 SL HAS A TREMENDOUS WATER LEAK ON THE DRIVERS SIDE FILLING THE CABIN WITH INCHES OF WATER. THIS VEHICLE HAS BEEN GARAGE KEPT FOR THE 5YRS, BUT WITH THE PURCHASE OF MY NEW CAR WE KNOW KEEP THE ALTIMA IN THE DRIVEWAY. AFTER A RECENT RAIN I NOTICED A VERY STRONG MUSTY, MOLDY ODOR AND THE SOUND OF WATER AS I BACKED OUT OF THE DRIVEWAY, AS I REACHED LEVEL GROUND MY FEET WHERE SOAKED WITH WATER. I HAVE HAD THE DRAIN TUBES CLEANED AND CLEARED AS THIS WAS MENTION TO ME AT THE DEALERSHIP AS A COMMON PROBLEM. THIS DID NOT FIX THE WATER LEAK AND NISSAN REQUIRES $475 TO CHECK THE PROBLEM FURTHER. I DID A SEARCH ONLINE AND NOTICED THIS IS A COMMON PROBLEM WITH NISSAN VEHICLES, AS THIS WATER LEAK SEEM TO COME FROM FAULTY STRUCTURAL WELDING IT'S A SAFETY HAZARD TO THE ELECTRICAL SYSTEM AND SAFETY OF THE VEHICLE AS A WHOLE, WE NOW EXPERIENCE SLIGHT ELECTRICAL GLITCHES WITH OUR ALTIMA WHICH AGAIN I FEEL IS A SAFETY HAZARD.
NHTSA ID Number: 11352209
Complaint Date: 2020-08-31
Fail Date: 2018-01-02
Manufacturer’s Name: Chrysler (FCA US, LLC)
Vehicle/Equipment Make: CHRYSLER
Vehicle/Equipment Model: 200
Model Year: 2015
Summary
I PURCHASED THE CAR ON SEPTEMBER 23RD, 2017, WITH APPROXIMATELY $42,000 MILLS. IN JANUARY 2018, I BEGAN HAVING SOME HEADLIGHTS, AIRBAGS, AND ENGINE LIGHTS ISSUES. I TOOK IT TO THE CAR DEALERSHIP SERVICE TO GET A HEADLIGHT BULB REPLACEMENT, AN AIRBAG CHECK, AND ENGINE RESET. THREE MONTHS LATER, THE SAME ISSUES OCCUR WITH THE AIRBAG LIGHT GOING ON AND OFF, AND THE HEADLIGHT BULB NEEDED ANOTHER REPLACEMENT. I ALSO BEGIN HAVING SOME "KEY FOB NOT DETECTED" ISSUE, EVEN IF I AM HOLDING THE KEY RIGHT NEXT TO THE PUSH START BUTTON. I CHANGED THE BATTERY ON THE KEY, BUT THE ISSUE PERSISTED. I TOOK IT BACK TO THE DEALERSHIP SERVICE. THEY HAD TO REPLACE THE ENTIRE KEY SYSTEM AND PROVIDE ME WITH A NEW KEY. BY THE END OF 2019, MY SCREEN WENT BLACK WHILE DRIVING AND CAME BACK ON AFTER A FEW MINUTES. BY MARCH 2020, THE SCREEN SHUT OFF COMPLETELY AND MY CAR WOULD NOT START UNLESS BEEN PUT ON A NEW BATTERY OR AFTER SEVERAL JUMP-STARTS. IF I TURN OFF THE CAR AND TRY TO TURN IT BACK ON, MY BATTERY AND ENGINE LIGHT SIGNALS ARE ON, AND I NEED TO JUMP-START THE CAR AGAIN OR GET ANOTHER BATTERY. MY FIRST NEW BATTERY REPLACEMENT DID NOT LAST A MONTH
Read More...NHTSA ID Number: 11352210
Complaint Date: 2020-08-31
Fail Date: 2020-08-24
Manufacturer’s Name: Hyundai Motor America
Vehicle/Equipment Make: HYUNDAI
Vehicle/Equipment Model: TUCSON
Model Year: 2011
Summary
TL* THE CONTACT OWNS A 2011 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE DRIVING ON THE HIGHWAY AT 55 MPH, THE VEHICLE STARTED LEAKING OIL, RESULTING IN A BLOWN PISTON. THE ENGINE WAS SEVERELY DAMAGED BY THE PISTON HOWEVER, THE COMPLETE EXTENT OF THE DAMAGES WERE UNKNOWN. THE CONTACT PULLED OVER TO THE SIDE OF THE ROADWAY. THE CONTACT STATED THAT THERE WAS EVIDENCE OF THE OIL LEAK ON THE ROADWAY. THE VEHICLE WAS TOWED BY THE INSURANCE COMPANY TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. AN UNKNOWN DEALER WAS CONTACTED AND INFORMED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 78,000.
NHTSA ID Number: 11352211
Complaint Date: 2020-08-31
Fail Date: 2020-08-28
Manufacturer’s Name: General Motors, LLC
Vehicle/Equipment Make: GMC
Vehicle/Equipment Model: ACADIA
Model Year: 2007
Summary
TL* THE CONTACT OWNS A 2007 GMC ACADIA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH IN INCLEMENT WEATHER, RAIN WATER ENTERED THE VEHICLE FROM NEAR THE DRIVER'S AND PASSENGER'S SIDE SUN VISOR. THE WATER ALSO LEAKED IN FROM THE SUN ROOF AND ROOF OF VEHICLE. IN ADDITION, WHILE OPERATING THE VEHICLE AN AUDIBLE WARNING CHIME ACTIVATED AND THE STABILI-TRAC WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE SWERVED FROM SIDE TO SIDE AND WAS UNSTABLE TO DRIVE. THE CAUSE OF THE FAILURES WERE NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT YET NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 150,000. *BF *TR
NHTSA ID Number: 11352212
Complaint Date: 2020-08-31
Fail Date: 2020-08-31
Manufacturer’s Name: Subaru of America, Inc.
Vehicle/Equipment Make: SUBARU
Vehicle/Equipment Model: CROSSTREK
Model Year: 2017
Summary
TL* THE CONTACT OWNS A 2017 SUBARU CROSSTREK. THE CONTACT STATED THAT WHILE STARTING THE VEHICLE, THE BLIND SPOT DETECTOR WARNING LIGHT WAS ILLUMINATED. THE SIDE VIEW MIRRORS BLIND SPOT FUNCTION WAS INOPERABLE. ADDITIONALLY, THE BLIND SPOT BUTTON WAS DEPRESSED HOWEVER, FAILED TO RESPOND. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 26,322.
NHTSA ID Number: 11352213
Complaint Date: 2020-08-31
Fail Date: 2020-08-29
Manufacturer’s Name: Ford Motor Company
Vehicle/Equipment Make: FORD
Vehicle/Equipment Model: EDGE
Model Year: 2016
Summary
I HAVE A 2016 FORD EDGE, WHICH HAS A PANORAMIC SUNROOF AND MOON ROOF. MY SUNROOF MOTOR ONLY WORKS HALF THE TIME. IT WILL OPEN WITH NO ISSUES, BUT THEN IN ORDER TO CLOSE IT, IT WILL CLOSE, AND THEN OPEN AGAIN. I HAVE TO CLOSE IT SEVERAL TIMES BEFORE IT ACTUALLY STAYS CLOSED. THE OTHER ISSUE I AM HAVING IS WITH THE MOON ROOF. IT HAS RANDOMLY CRACKED. I KEEP MY VEHICLE PARKED IN THE GARAGE, AND WORK FROM HOME. THERE IS NO CHIP IN THE GLASS, AND THE GLASS DOESN'T LOOK LIKE A REGULAR SPIDER FROM A CHIP. IT'S WAVY CRACKS.
NHTSA ID Number: 11352214
Complaint Date: 2020-08-31
Fail Date: 2020-03-01
Manufacturer’s Name: Honda (American Honda Motor Co.)
Vehicle/Equipment Make: ACURA
Vehicle/Equipment Model: TL
Model Year: 2001
Summary
TL* TAKATA RECALL. THE CONTACT OWNS A 2001 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V027000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE LOCAL DEALER RALLYE ACURA LOCATED AT 1750 NORTHERN BLVD, ROSLYN, NY 11576, AND THE MANUFACTURER WERE MADE AWARE OF THE ISSUE. THE CONTACT WAS INFORMED THAT PARTS WOULD BE AVAILABLE THE FIRST QUARTER OF 2021. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
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