Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner’s complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists. Complaint information is also analyzed to monitor existing recalls for proper scope and adequacy.
NHTSA ID Number: 11353430
Complaint Date: 2020-09-06
Fail Date: 2020-08-01
Manufacturer’s Name: Chrysler
(FCA US, LLC)
Vehicle/Equipment Make: DODGE
Vehicle/Equipment Model: GRAND CARAVAN
Model Year: 2016
Summary
THE SLIDING DOORS ARE LOCKED, WILL NOT OPEN, STUCK CLOSED, WILL NOT MANUALLY OR POWER OPEN. THIS IS A SAFETY ISSUES AS MY CHILDREN CANNOT ENTER OR EXIT THE VAN. THERE IS NO WAY TO FOR PASSENGERS TO OPEN THEIR DOOR. WILL NOT OPEN FROM INTERIOR OR EXTERIOR.*DT
Read More...NHTSA ID Number: 11353431
Complaint Date: 2020-09-06
Fail Date: 2020-05-01
Manufacturer’s Name: General Motors, LLC
Vehicle/Equipment Make: CHEVROLET
Vehicle/Equipment Model: MALIBU
Model Year: 2016
Summary
WHEN DRIVING, HITTING A BUMP, GOING OVER AN UNEVEN ROAD, OR EVEN PULLING INTO A DRIVE WAY MY CAR MAKES A CREEPING, THUMPING SOUND IN THE REAR. EVEN WHILE IN PARK IF SOMEONE PUSHES DOWN ON THE TRUNK IT MAKES THE NOISE. I TOOK IT TO THE DEALERSHIP AND WAS TOLD THAT IT WAS THE REAR SHOCK ABSORBERS. I HAD BOTH REPLACED AND THE NOISE HAS GOTTEN WORSE. ALSO, EACH TIME IT RAINS THERE IS WATER UNDERNEATH MY SPARE TIRE AND MY FLOOR GETS WET ON THE BACK ROW.
Read More...NHTSA ID Number: 11353432
Complaint Date: 2020-09-06
Fail Date: 2020-09-05
Manufacturer’s Name: Chrysler (FCA US, LLC)
Vehicle/Equipment Make: JEEP
Vehicle/Equipment Model: LIBERTY
Model Year: 2008
Summary
I HAVE A 2008 JEEP LIBERTY WITH A SKYSLIDER THAT RECENTLY BROKE. NO ONE CAN REPAIR OR FIND PARTS TO REPAIR THIS. AT HIGH SPEEDS THE TOP CAN LIFT OFF OF THE VEHICLE AND FLAP IN THE WIND. IT LEAKS WATER BECAUSE IT NO LONGER SEALS. IT POSES A DANGER TO MYSELF AND OTHERS WHEN IT CATCHES WIND BECOMES LOOSE AND LIFTS OFF OF THE JEEP. ITS A DISTRACTIONS BECAUSE IT DOESNT WORK CORRECTLY AND PERIOD FLAPPINGS CAUSE ME TO LOOK AWAY FROM THE ROAD. I AM CURRENTLY USE USING PIECES OF METAL TO JUST KEEP IN CLOSED. THE ONLINE COMMUNITY IS ASKING FOR A RECALL AND THINKS THIS POSES A DANGER TO OTHER DRIVERS.
NHTSA ID Number: 11353433
Complaint Date: 2020-09-06
Fail Date: 2019-01-01
Manufacturer’s Name: Nissan North America, Inc.
Vehicle/Equipment Make: NISSAN
Vehicle/Equipment Model: XTERRA
Model Year: 2011
Summary
WHEN TURNING THE STEERING WHEEL WILL LOCK AND ENGINE WILL SHUT DOWN
Read More...NHTSA ID Number: 11353434
Complaint Date: 2020-09-06
Fail Date: 2020-01-06
Manufacturer’s Name: Honda (American Honda Motor Co.)
Vehicle/Equipment Make: HONDA
Vehicle/Equipment Model: ODYSSEY
Model Year: 2018
Summary
POWER SLIDING DOORS SITTING ON THE EXTERIOR BODY WHEN OPENED. DOORS OPEN AGAIN RIGHT AFTER PRESSING CLOSE BUTTON.
Read More...NHTSA ID Number: 11353435
Complaint Date: 2020-09-06
Fail Date: 2020-09-05
Manufacturer’s Name: Kia America, Inc.
Vehicle/Equipment Make: KIA
Vehicle/Equipment Model: TELLURIDE
Model Year: 2020
Summary
WINDSHIELD CHIPS VERY EASILY, ONE CHIP FROM A SMALL ROCK CAUSED THE ENTIRE WINDSHIELD TO CRACK FROM THE DRIVERS SIDE ALL THE WAY TO THE PASSENGER END OF THE WINDSHIELD WITHIN AN HOUR. I'VE HAD PLENTY OF ROCKS HIT CARS IN THE PAST, THIS ROCK WAS NOT LARGE ENOUGH TO HAVE CAUSED THIS KIND OF DAMAGE.
Read More...NHTSA ID Number: 11353436
Complaint Date: 2020-09-06
Fail Date: 2020-09-02
Manufacturer’s Name: General Motors, LLC
Vehicle/Equipment Make: CHEVROLET
Vehicle/Equipment Model: COLORADO
Model Year: 2017
Summary
FOR A WHILE NOW, MY TRUCK HAS BEEN AGGRESSIVELY SHAKING WHEN I HIT HIGHWAY SPEEDS SO I'VE SPENT MONEY GETTING BALANCES AND ALIGNMENTS AND TIRES TO TRY AND FIX THE ISSUE, BUT NOTHING WORKS. I'VE ALSO BEEN HAVING ACCELERATION ISSUES, BUT WHEN I TAKE IT TO A SHOP TO BE LOOKED AT, NOBODY CAN FIND THE PROBLEM. THEN A FEW DAYS AGO, I WAS ON THE HIGHWAY DOING AROUND 65 OR SO IN THE RAIN AND IT DID ITS USUAL SHAKING. I LOST CONTROL, THE TRUCK SPUN OUT AND HIT THE WALL. THE COP CAME AND ASKED IF MY TRUCK HAD BEEN DOING ANY SHAKING. I TOLD HIM YES... I CAME HOME AND MY FAMILY ASKED IF IT HAD BEEN SHAKING AS WELL. I ASKED WHY EVERYONE WAS MENTIONING THE TRUCK SHAKING. THEY TOLD ME ABOUT THE CHEVY RECALLS. SO I'M REACHING OUT BC I'VE BEEN TRYING TO FIGURE OUT AND PAYING MONEY TO FIX THE SHAKING ISSUES AND THE ACCELERATOR ISSUES WITH NO SUCCESS AND NOW I'VE BEEN IN A WRECK AND COULD'VE LOST MY LIFE. I ONLY HURT MY FOOT AND MY GIRLFRIEND WAS CUT AND BURNED BY AIRBAGS. I NEED HELP. PLEASE.
Read More...NHTSA ID Number: 11353437
Complaint Date: 2020-09-06
Fail Date: 2020-09-05
Manufacturer’s Name: Ford Motor Company
Vehicle/Equipment Make: FORD
Vehicle/Equipment Model: ESCAPE
Model Year: 2015
Summary
ON 09/05/2020, I ENCOUNTERED THE "STEERING ASSIST FAULT - SERVICE REQUIRED" ERROR MESSAGE, RESULTING IN LOSS OF POWER ASSIST TO THE STEERING MECHANISM. THIS IS THE SAME ISSUE ATTRIBUTED TO SAFETY RECALL# 19S26 PERTAINING TO SIMILAR VEHICLES (FORD EDGE, ETC) OF THIS MODEL YEAR. THE ISSUE GENERATES FROM INADEQUATE WAX COATING ON THE BOLTS ATTACHING THE STEERING GEAR MOTOR, CAUSING IT TO DETACH FROM THE HOUSING. THIS RESULTS IN LOSS OF POWER STEERING CAPABILITIES, CREATING A POTENTIAL CRASH HAZARD IF OCCURRING WHILE OPERATING THE VEHICLE ON THE ROAD. MY VEHICLE HAS 37142 MILES (VERY LOW FOR THE MODEL YEAR) AND HAS ALWAYS BEEN WELL MAINTAINED AS WELL AS DRIVEN WITH GREAT CARE AND ATTENTION TO PROLONGING ITS OVERALL LIFESPAN AND GENERAL CONDITION. THE ISSUE CAME TO PASS WHILE THE VEHICLE WAS STATIONARY, THE ERROR MESSAGE AND LOSS OF POWER STEERING OCCURRING WHILE PARKED AND STARTING UP SAID VEHICLE. THERE ARE MANY OTHER ONLINE COMPLAINTS OF THIS EXACT INCIDENT RELATING TO THIS MODEL YEAR AND SPECIFIC VEHICLE, YET NO RECALL HAS BEEN ISSUED BY THE MANUFACTURER. IN MOST INSTANCES IT APPEARS THE CONSUMER IS EXPECTED TO ABSORB THE REPAIR COSTS, WHICH CAN RUN UPWARDS OF $2000 - 3000 OR MORE - UP TO AND INCLUDING REBUILDING THE ENTIRE STEERING SYSTEM. THIS IS SUSPECT BEHAVIOR GIVEN THE LACK OF OWNERSHIP OF THE ROOT CAUSE FROM THE MANUFACTURER AND LEADS ONE TO BELIEVE DEALERSHIPS MAY BE UNFAIRLY PROFITING FROM NEEDLESS REPAIRS GIVEN THE SERIOUS NATURE OF THE FAULT IN QUESTION.
NHTSA ID Number: 11353438
Complaint Date: 2020-09-06
Fail Date: 2020-09-04
Manufacturer’s Name: Toyota Motor Corporation
Vehicle/Equipment Make: TOYOTA
Vehicle/Equipment Model: TACOMA
Model Year: 2018
Summary
THE CAR WAS PUT IN REVERSE IN ORDER TO GET OUT OF A PARKING SPACE. AS I TURNED THE WHEEL AS IT WAS IN REVERSE THE CAR BEGAN TO ACT WEIRD AND THE BRAKES DID NOT SEEM TO WORK. I PUMPED THE BRAKES 3 TIMES, BUT IT WAS TOO LATE AND THE CAR PARKED BEHIND ME WAS HIT. I WAS GOING SLOW WHEN I REVERSED, HOWEVER MY WHOLE BUMPER SNAPPED OFF AND MY TAILLIGHT SHATTERED. THE TRUCK SEEMED TO HAVE ACCELERATED WITHOUT THE GAS PEDAL BEING USED....THE BRAKES SEEMED TO WORK JUST FINE AFTER, HOWEVER DEALERSHIP TOLD ME THERE WEREN'T ANY CODES INDICATING A LOSS OF BRAKES. THERE WAS NO FLUID OR LEAKAGE ON THE COMPARTMENT EITHER. EVERYTHING WAS FINE I WAS TOLD, BUT IT DOESN'T SEEM TO ADD UP FOR ME. THIS TRUCK WAS SECOND-HAND FROM THE DEALERSHIP, SO I AM NOT SURE IF IT WAS PART OF THE TRUCKS THAT HAD A RECALL ON BRAKES. THE CURRENT RECALL ON IT HAD TO DO WITH THE PUMP WHICH THERE IS NO REMEDY FOR.
Read More...NHTSA ID Number: 11353439
Complaint Date: 2020-09-06
Fail Date: 2020-07-01
Manufacturer’s Name: Ford Motor Company
Vehicle/Equipment Make: FORD
Vehicle/Equipment Model: EXPEDITION
Model Year: 2017
Summary
FRONT BLOWER MOTOR WORKING INTERMITTENTLY WHILE IN MOTION AS WELL AS STATIONARY. WIRE WAS HOT TO TOUCH.
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Last update on 2025-04-28 / Affiliate links / Images from Amazon Product Advertising API
