SERVICE ACTION H106: HVAC COMPRESSOR
FUNCTIONALITY
11-APR-18

NO.: 6-380NAS

SEC.: GENERAL

INFORMATION

SERVICE BULLETIN
MKT.: CAN / USA

DESCRIPTION OF ISSUE
An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range where
if the vehicle has had Service Action H100, Climate Control Blowing Cold Air on One Side, performed prior to 20
March 2018 and the air conditioning compressor run-in routine not carried out will experience reduced Heating,
Ventilation, and Air Conditioning (HVAC) system cooling performance as the compressor will not function as
intended.
AFFECTED VEHICLE RANGE
E-PACE (X540)
Model Year: ................... 2018
VIN: ................................... Z00117-Z10100
Visit the Jaguar Business Network (JBN) website for a list of affected unsold vehicles (as of 11 April 2018).
SERVICE PROGRAM / REWORK ACTION
Retailers will perform the Air Conditioning Compressor run-in diagnostic routine. There will be no charge to owners
for this action under this program.
ACTION TO BE TAKEN
Use the Jaguar Land Rover claims submission system to ensure that the vehicle is affected by this Program prior to
undertaking any rework action.
Retailers are required to HOLD affected new vehicles that are within your control and refrain from releasing the
vehicles for new vehicle sale pending completion of the rework action. Affected vehicles already in the hands of
customers should be updated at the next available opportunity.
Refer to Technical Bulletin H106NAS, Service Action: HVAC Compressor Functionality, for detailed repair
instructions.
PARTS
No parts required.
TOOLS
Refer to the Technical Bulletin referenced above for any required special tools.
WARRANTY
NOTE: use the Jaguar Land Rover claims submission system to ensure that a vehicle is affected by this program
prior to undertaking any rework action.
At the time of confirming a booking for vehicle repair, ensure that all outstanding Service Actions are identified to
ensure the correct parts are available and adequate workshop time is allocated for repairs to be completed in one
visit.
Warranty claims must be submitted quoting the Program Code together with the relevant Option Code. The SRO
and parts information listed have been included for information only. The Option Code(s) that allows for the drive
Jaguar Land Rover North America, LLC
100 Jaguar Land Rover Way
Mahwah, NJ 07495

in/drive out allowance may only be claimed if the vehicle is brought into the workshop for this action alone to be
undertaken.
Repair procedures are under constant review and therefore times / prices are subject to change; those quoted
here must be taken as guidance only. Refer to the Jaguar Land Rover claims submission system to obtain the latest
repair time.
This program is valid for a limited time only. Warranty claims with a repair date prior to the 30 April 2020 closure
date must be submitted for payment within 30 calendar days of completion of the repair.
PROGRAM
CODE

OPTION
CODE

H106

A

H106

B

DESCRIPTION

SRO

TIME
(HOURS)

PARTS / SUNDRY
CODE

QTY. /
VALUE

Run in air conditioning compressor diagnostic routine

85.80.01

0.20

-

-

Run in air conditioning compressor diagnostic routine

85.80.01

0.20

-

-

Drive in/drive out

10.10.10

0.20

-

-

Normal Warranty policies and procedures apply.