eCall

Replace eCall Communication Module – 2019-2021 Freightliner Sprinter

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2021 Freightliner Sprinter

DATE: April, 2024 2024030013 Replace eCall Communication Module This is to notify you of a Recall Campaign launch to replace eCall communication module on approximately 137 MY 2019-2021 Freightliner Sprinter Vans. The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers. All affected VINs will be flagged as “OPEN” in … Read more

“eCall” Hermes Software Update – 2019-2020 Freightliner Sprinter

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2020 Freightliner Sprinter

TO:  Mercedes-Benz Principals, Freightliner Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM: Anthony Washington, Department Manager, Regulations and Certifications Re:  Recall Campaign Notification Models 447(Metris), 907 (Sprinter) Model Years 2019-2020 eCall Hermes Software Update (For Vehicles in Dealer & VPC inventory) DATE:  February, 2021   IMPORTANT RECALL CAMPAIGN INFORMATION   Please see the … Read more