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June 14, 2022 NHTSA CAMPAIGN NUMBER: 22V421000
Insufficient Welds On Ramp Holding Brackets
A broken bracket may allow the ramp to fall during use, increasing the risk of injury.
NHTSA Campaign Number: 22V421
Manufacturer Kaufman Trailers of NC, Inc.
Components STRUCTURE
Potential Number of Units Affected 235
Summary
Kaufman Trailers of NC, Inc. (Kaufman) is recalling certain 2018-2021 FXSG-10K-20D and FXSG-10KK-20D-SC trailers. The welds on the ramp holding bracket may be insufficient.
Remedy
Dealers will provide instructions on how to reinforce the welds, free of charge. Owner notification letters were mailed June 17, 2022. Owners may contact Kaufman’s customer service at 1-336-790-6800.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
REASON FOR THIS RECALL
Kaufman Trailers of NC, Inc. has determined that a defect, which relates to trailer safety, exists in certain 2018 – 2021 Kaufman Trailer 25,000 GVWR Deluxe Tandem Dual Gooseneck Dump Trailers – 20’ x 90”. These are Model numbers: FX-10K-20D & FX-10K-20D-SC. On most of these models, the angle ramp track at the rear of the trailer that holds the lip of the aluminum ramps (once installed) is not properly braced (see pictures below). The improper bracing could cause the welds to break on the angle ramp track causing immediate collapse of the ramps while loading/unloading equipment utilizing the aluminum ramps. This could cause injury or death to any person(s) that is behind or near the rear of the trailer or to the operator of the equipment being loaded/unloaded.
WHAT WE WILL DO
Kaufman Trailers of NC, Inc. will provide two (2) end brace caps to be welded at the ends of the angle ramp track as well as one (1) center support gusset to be welded inside the angle ramp track at the center of the trailer rear. When the braces are installed correctly, this will prevent the angle ramp track welds from breaking. In some cases, additional welding may be needed for further reinforcement as show in the attached picture.
Replacement bracing will be installed free of charge at any Kaufman Trailer facility or can be installed by you providing the attached installation procedure is closely followed. Kaufman Trailers of NC, Inc. has assessed the repair to take no more than 30 minutes to complete. If you are unable to bring your trailer to any Kaufman facility, please contact the number below for other options. Kaufman Trailers of NC, Inc. will authorize a payment in the amount of $60 for the labor to properly weld in the required bracing and paint touch up.
WHAT YOU SHOULD DO
Verify you own the trailer with the specific VIN listed at the top of this page. If so, a visual inspection of the rear of the trailer, specifically the angle ramp track, against the below pictures will verify if you need to install the proper bracing. If the angle ramp track appears defective, as illustrated in the photos below, you should immediately cease use of the aluminum ramps in your 25,000 GVWR Deluxe Tandem Dual Gooseneck Dump Trailer – 20’ x 90” for the purpose of loading/unloading equipment.
If you wish to schedule the installation of bracing at a Kaufman facility or for any assistance or questions pertaining to this recall, please contact Tim Carter at 336.790.6817. Please have the VIN# or Sales Order available, when placing this call. If you are no longer the owner of referenced trailer, please provide us with any contact information you have for the current owner.
If you are unable to reach either of the parties listed above and are in an emergency situation, please contact Kaufman Trailers of NC, Inc. at 336.790.6800 and ask for the warranty department. This department is open from 8am-5pm EST, Monday-Friday.
If you are still not able to have the safety defect remedied within a reasonable time after contacting
Kaufman Trailers of NC, Inc., you may wish to write the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, DC 20590 or call 1-888-327-4236 (TTY: 1800-424-9153); or go to http://www.safercar.gov.
Federal law requires any lessor who receives a notification of a determination of a safety-related defect or noncompliance pertaining to any leased vehicle/trailer shall send the notice to the lessee within 10 days.
Kaufman Trailers of NC, Inc. apologizes for any and all inconveniences this may cause you. We have taken this action in the interest of your safety and continued satisfaction with our products. We value you as a customer and hope you will continue to do business with us in the future. Our goal is to always provide you with a quality and safe product.
Sincerely,
Kaufman Trailers of NC, Inc.
Chronology :
A trailer was manufactured and sold in October 2021. Kaufman Trailers received a warranty call from the customer on May 27, 2022, stating the ramp track holder has broken, causing damage to his equipment. The customer volunteered to bring the ramp track holder for inspection to Kaufman Trailers the week of 6/6/22.
The ramp track was inspected by Senior Management on 6/14/22. A decision was made immediately to submit a recall.
8 Affected Products
Vehicles
MAKE | MODEL | YEAR |
KAUFMAN | FXSG-10K-20D | 2018-2021 |
KAUFMAN | FXSG-10K-20D-SC | 2018-2021 |
4 Associated Documents
Recall Acknowledgement
RCAK-22V421-5934.pdf 646.061KB
Recall 573 Report- 06/16/2022
RCLRPT-22V421-9744.PDF 213.835KB
Recall 573 Report- 06/16/2022
RCLRPT-22V421-8286.PDF 213.832KB
ISSUED Owner Notification Letter(Part 577)
RCONL-22V421-0727.pdf 786.132KB
Latest Recalls Documents
For the Latest and Most Recent Recalls Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V421&docType=RCL
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SEOCONTENT-START
702 North Silver St. Lexington, NC 27292 Phone: 336-790-6800 Fax: 336-859-1847 www.kaufmantrailers.com IMPORTANT – RECALL NOTICE – ##### This Notice Applies to Your Trailer [Insert VIN] Dear [Insert Name]: [Insert Address] [Insert Address] This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. REASON FOR THIS RECALL Kaufman Trailers of NC, Inc. has determined that a defect, which relates to trailer safety, exists in certain 2018 – 2021 Kaufman Trailer 25,000 GVWR Deluxe Tandem Dual Gooseneck Dump Trailers – 20’ x 90”. These are Model numbers: FX-10K-20D & FX-10K-20D-SC. On most of these models, the angle ramp track at the rear of the trailer that holds the lip of the aluminum ramps (once installed) is not properly braced (see pictures below). The improper bracing could cause the welds to break on the angle ramp track causing immediate collapse of the ramps while loading/unloading equipment utilizing the aluminum ramps. This could cause injury or death to any person(s) that is behind or near the rear of the trailer or to the operator of the equipment being loaded/unloaded. WHAT WE WILL DO Kaufman Trailers of NC, Inc. will provide two (2) end brace caps to be welded at the ends of the angle ramp track as well as one (1) center support gusset to be welded inside the angle ramp track at the center of the trailer rear. When the braces are installed correctly, this will prevent the angle ramp track welds from breaking. In some cases, additional welding may be needed for further reinforcement as show in the attached picture. Replacement bracing will be installed free of charge at any Kaufman Trailer facility or can be installed by you providing the attached installation procedure is closely followed. Kaufman Trailers of NC, Inc. has assessed the repair to take no more than 30 minutes to complete. If you are unable to bring your trailer to any Kaufman facility, please contact the number below for other options. Kaufman Trailers of NC, Inc. will authorize a payment in the amount of $60 for the labor to properly weld in the required bracing and paint touch up. WHAT YOU SHOULD DO Verify you own the trailer with the specific VIN listed at the top of this page. If so, a visual inspection of the rear of the trailer, specifically the angle ramp track, against the below pictures will verify if you need to install the proper bracing. If the angle ramp track appears defective, as illustrated in the photos below, you should immediately cease use of the aluminum ramps in your 25,000 GVWR Deluxe Tandem Dual Gooseneck Dump Trailer – 20’ x 90” for the purpose of loading/unloading equipment. If you wish to schedule the installation of bracing at a Kaufman facility or for any assistance or questions pertaining to this recall, please contact Tim Carter at 336.790.6817. Please have the VIN# or Sales Order available, when placing this call. If you are no longer the owner of referenced trailer, please provide us with any contact information you have for the current owner. If you are unable to reach either of the parties listed above and are in an emergency situation, please contact Kaufman Trailers of NC, Inc. at 336.790.6800 and ask for the warranty department. This department is open from 8am-5pm EST, Monday-Friday. If you are still not able to have the safety defect remedied within a reasonable time after contacting Kaufman Trailers of NC, Inc., you may wish to write the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, DC 20590 or call 1-888-327-4236 (TTY: 1- 800-424-9153); or go to http://www.safercar.gov. Federal law requires any lessor who receives a notification of a determination of a safety-related defect or noncompliance pertaining to any leased vehicle/trailer shall send the notice to the lessee within 10 days. Kaufman Trailers of NC, Inc. apologizes for any and all inconveniences this may cause you. We have taken this action in the interest of your safety and continued satisfaction with our products. We value you as a customer and hope you will continue to do business with us in the future. Our goal is to always provide you with a quality and safe product. Sincerely, Kaufman Trailers of NC, Inc. Properly Braced Angle Ramp Track Driver Side Angle Ramp Track Brace Installed Passenger Side Angle Ramp Track Brace Installed Center Gusset on Angle Ramp Track Installed Properly Installed Angle Ramp Track with Caps, Gussets and Welds Angle Ramp Track Without Required Bracing / Welds DEFECTIVE – Open Ends of Angle Ramp Track with No End Caps or Center Gusset Installed X NOTE: If your trailer does not have caps as the picture displayed above, do NOT use your trailer for any loading/unloading of equipment! Please contact the number listed above to schedule the repair.
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-421 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Kaufman Trailers of NC, Inc. Submission Date : JUN 16, 2022 NHTSA Recall No. : 22V-421 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : Kaufman Trailers of NC, Inc. Address : 702 North Silver Street Lexington NC 27292 Company phone : 336-790-6800 Population : Number of potentially involved : 235 Estimated percentage with defect : 90 % Vehicle Information : Vehicle 1 : 2018-2021 Kaufman Trailers FXSG-10K-20D & FXSG-10K-20D-SC Vehicle Type : TRAILERS Body Style : OTHER Power Train : NR Descriptive Information : On the two models listed, there are certain units that were produced within the time frame that did not include sufficient welds on the ramp holding bracket used for loading/unloading and/or were also missing a cap end/middle gusset to give additional support to the ramp holding bracket. Up to potentially 235 units are defective and need to be repaired with the reinforcements listed above. Production Dates : NOV 01, 2018 – DEC 31, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : On the two models listed, there are certain units that were produced within the time frame that did not include sufficient welds on the ramp holding bracket used for placement of the loading ramps for loading/unloading and/or were also missing a cap end/middle gusset to give additional support to the ramp holding bracket. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : If the ramp holder bracket breaks or comes loose while loading/unloading equipment, it will allow the ramp to fall directly to the ground along with the equipment, potentially causing serious injury or death to anyone in close proximity to the equipment and/or to any persons loading the equipment. Description of the Cause : NR Part 573 Safety Recall Report 22V-421 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Identification of Any Warning that can Occur : The ramp holding bracket may break without warning or may bend or move before breaking completely. Involved Components : Component Name 1 : NR Component Description : NR Component Part Number : NR Supplier Identification : Component Manufacturer Name : Kaufman Trailers of NC, Inc. Address : 702 N. Silver Street Lexington North Carolina 27292 Country : United States Chronology : A trailer was manufactured and sold in October 2021. Kaufman Trailers received a warranty call from the customer on May 27, 2022, stating the ramp track holder has broken, causing damage to his equipment. The customer volunteered to bring the ramp track holder for inspection to Kaufman Trailers the week of 6/6/22. The ramp track was inspected by Senior Management on 6/14/22. A decision was made immediately to submit a recall. Description of Remedy : Description of Remedy Program : Kaufman Trailers is compiling a customer list that might be affected by this defect. They are also creating an instruction letter to be approved by NHTSA to send certified mail to these customers. Kaufman will instruct customers on how to reinforce and will work with a local manufacturing business to remedy the problem at Kaufman Trailers expense. Total repair should take no more than 30 minutes to complete. How Remedy Component Differs from Recalled Component : The recall letter will detail the differences. There isn’t a defective component — but simply an additional reinforcement component needs to be added. Part 573 Safety Recall Report 22V-421 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Identify How/When Recall Condition was Corrected in Production : A production manager decided in October of 2021 to start adding additional reinforcements to this section but did not involve upper management of the decision or concern. Recall Schedule : Description of Recall Schedule : Recall letter with instructions will be mailed as soon as approved by NHTSA. Planned Dealer Notification Date : JUN 20, 2022 – JUN 22, 2022 Planned Owner Notification Date : JUN 20, 2022 – JUN 22, 2022 * NR – Not Reported
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-421 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Kaufman Trailers of NC, Inc. Submission Date : JUN 16, 2022 NHTSA Recall No. : 22V-421 Manufacturer Recall No. : FXSG10K Manufacturer Information : Manufacturer Name : Kaufman Trailers of NC, Inc. Address : 702 North Silver Street Lexington NC 27292 Company phone : 336-790-6800 Population : Number of potentially involved : 235 Estimated percentage with defect : 90 % Vehicle Information : Vehicle 1 : 2018-2021 Kaufman Trailers FXSG-10K-20D & FXSG-10K-20D-SC Vehicle Type : TRAILERS Body Style : OTHER Power Train : NR Descriptive Information : On the two models listed, there are certain units that were produced within the time frame that did not include sufficient welds on the ramp holding bracket used for loading/unloading and/or were also missing a cap end/middle gusset to give additional support to the ramp holding bracket. Up to potentially 235 units are defective and need to be repaired with the reinforcements listed above. Production Dates : NOV 01, 2018 – DEC 31, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : On the two models listed, there are certain units that were produced within the time frame that did not include sufficient welds on the ramp holding bracket used for placement of the loading ramps for loading/unloading and/or were also missing a cap end/middle gusset to give additional support to the ramp holding bracket. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : If the ramp holder bracket breaks or comes loose while loading/unloading equipment, it will allow the ramp to fall directly to the ground along with the equipment, potentially causing serious injury or death to anyone in close proximity to the equipment and/or to any persons loading the equipment. Description of the Cause : NR Part 573 Safety Recall Report 22V-421 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Identification of Any Warning that can Occur : The ramp holding bracket may break without warning or may bend or move before breaking completely. Involved Components : Component Name 1 : NR Component Description : NR Component Part Number : NR Supplier Identification : Component Manufacturer Name : Kaufman Trailers of NC, Inc. Address : 702 N. Silver Street Lexington North Carolina 27292 Country : United States Chronology : A trailer was manufactured and sold in October 2021. Kaufman Trailers received a warranty call from the customer on May 27, 2022, stating the ramp track holder has broken, causing damage to his equipment. The customer volunteered to bring the ramp track holder for inspection to Kaufman Trailers the week of 6/6/22. The ramp track was inspected by Senior Management on 6/14/22. A decision was made immediately to submit a recall. Description of Remedy : Description of Remedy Program : Kaufman Trailers is compiling a customer list that might be affected by this defect. They are also creating an instruction letter to be approved by NHTSA to send certified mail to these customers. Kaufman will instruct customers on how to reinforce and will work with a local manufacturing business to remedy the problem at Kaufman Trailers expense. Total repair should take no more than 30 minutes to complete. How Remedy Component Differs from Recalled Component : The recall letter will detail the differences. There isn’t a defective component — but simply an additional reinforcement component needs to be added. Part 573 Safety Recall Report 22V-421 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Identify How/When Recall Condition was Corrected in Production : A production manager decided in October of 2021 to start adding additional reinforcements to this section but did not involve upper management of the decision or concern. Recall Schedule : Description of Recall Schedule : Recall letter with instructions will be mailed as soon as approved by NHTSA. Planned Dealer Notification Date : JUN 20, 2022 – JUN 22, 2022 Planned Owner Notification Date : JUN 20, 2022 – JUN 22, 2022 * NR – Not Reported
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