Insufficient Welds On Ramp Holding Brackets – 2018-2021 Kaufman FXSG-10K-20D & FXSG-10KK-20D-SC Trailers

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June 14, 2022 NHTSA CAMPAIGN NUMBER: 22V421000

Insufficient Welds On Ramp Holding Brackets

A broken bracket may allow the ramp to fall during use, increasing the risk of injury.

 

NHTSA Campaign Number: 22V421

Manufacturer Kaufman Trailers of NC, Inc.

Components STRUCTURE

Potential Number of Units Affected 235

 

Summary

Kaufman Trailers of NC, Inc. (Kaufman) is recalling certain 2018-2021 FXSG-10K-20D and FXSG-10KK-20D-SC trailers. The welds on the ramp holding bracket may be insufficient.

 

Remedy

Dealers will provide instructions on how to reinforce the welds, free of charge. Owner notification letters were mailed June 17, 2022. Owners may contact Kaufman’s customer service at 1-336-790-6800.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 


This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.

 

REASON FOR THIS RECALL

Kaufman Trailers of NC, Inc. has determined that a defect, which relates to trailer safety, exists in certain 2018 – 2021 Kaufman Trailer 25,000 GVWR Deluxe Tandem Dual Gooseneck Dump Trailers – 20’ x 90”. These are Model numbers:  FX-10K-20D & FX-10K-20D-SC. On most of these models, the angle ramp track at the rear of the trailer that holds the lip of the aluminum ramps (once installed) is not properly braced (see pictures below). The improper bracing could cause the welds to break on the angle ramp track causing immediate collapse of the ramps while loading/unloading equipment utilizing the aluminum ramps. This could cause injury or death to any person(s) that is behind or near the rear of the trailer or to the operator of the equipment being loaded/unloaded.

 

WHAT WE WILL DO

Kaufman Trailers of NC, Inc. will provide two (2) end brace caps to be welded at the ends of the angle ramp track as well as one (1) center support gusset to be welded inside the angle ramp track at the center of the trailer rear. When the braces are installed correctly, this will prevent the angle ramp track welds from breaking. In some cases, additional welding may be needed for further reinforcement as show in the attached picture.

Replacement bracing will be installed free of charge at any Kaufman Trailer facility or can be installed by you providing the attached installation procedure is closely followed. Kaufman Trailers of NC, Inc. has assessed the repair to take no more than 30 minutes to complete. If you are unable to bring your trailer to any Kaufman facility, please contact the number below for other options. Kaufman Trailers of NC, Inc. will authorize a payment in the amount of $60 for the labor to properly weld in the required bracing and paint touch up.

 

WHAT YOU SHOULD DO

Verify you own the trailer with the specific VIN listed at the top of this page. If so, a visual inspection of the rear of the trailer, specifically the angle ramp track, against the below pictures will verify if you need to install the proper bracing. If the angle ramp track appears defective, as illustrated in the photos below, you should immediately cease use of the aluminum ramps in your 25,000 GVWR Deluxe Tandem Dual Gooseneck Dump Trailer – 20’ x 90” for the purpose of loading/unloading equipment.

If you wish to schedule the installation of bracing at a Kaufman facility or for any assistance or questions pertaining to this recall, please contact Tim Carter at 336.790.6817. Please have the VIN# or Sales Order available, when placing this call.  If you are no longer the owner of referenced trailer, please provide us with any contact information you have for the current owner.

If you are unable to reach either of the parties listed above and are in an emergency situation, please contact Kaufman Trailers of NC, Inc. at 336.790.6800 and ask for the warranty department.  This department is open from 8am-5pm EST, Monday-Friday.

If you are still not able to have the safety defect remedied within a reasonable time after contacting

Kaufman Trailers of NC, Inc., you may wish to write the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, DC 20590 or call 1-888-327-4236 (TTY:  1800-424-9153); or go to http://www.safercar.gov.

Federal law requires any lessor who receives a notification of a determination of a safety-related defect or noncompliance pertaining to any leased vehicle/trailer shall send the notice to the lessee within 10 days.

Kaufman Trailers of NC, Inc. apologizes for any and all inconveniences this may cause you. We have taken this action in the interest of your safety and continued satisfaction with our products. We value you as a customer and hope you will continue to do business with us in the future. Our goal is to always provide you with a quality and safe product.

 

Sincerely,

Kaufman Trailers of NC, Inc.

 


Chronology :

A trailer was manufactured and sold in October 2021. Kaufman Trailers received a warranty call from the customer on May 27, 2022, stating the ramp track holder has broken, causing damage to his equipment. The customer volunteered to bring the ramp track holder for inspection to Kaufman Trailers the week of 6/6/22.

The ramp track was inspected by Senior Management on 6/14/22. A decision was made immediately to submit a recall.

 


8 Affected Products

Vehicles

MAKE MODEL YEAR
KAUFMAN FXSG-10K-20D 2018-2021
KAUFMAN FXSG-10K-20D-SC 2018-2021

 


4 Associated Documents

Recall Acknowledgement

RCAK-22V421-5934.pdf 646.061KB

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Recall 573 Report- 06/16/2022

RCLRPT-22V421-9744.PDF 213.835KB

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Recall 573 Report- 06/16/2022

RCLRPT-22V421-8286.PDF 213.832KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-22V421-0727.pdf 786.132KB

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Latest Recalls Documents

For the Latest and Most Recent Recalls Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V421&docType=RCL

 


 

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