Loss of Vehicle Lighting – 2021-2023 Ferrara Inferno & Igniter

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June 9, 2022 NHTSA CAMPAIGN NUMBER: 22V409000

Loss of Vehicle Lighting

Inoperable vehicle lighting can reduce visibility and increase the risk of a crash.

 

NHTSA Campaign Number: 22V409

Manufacturer Ferrara Fire Apparatus, Inc.

Components EQUIPMENT

Potential Number of Units Affected 22

 

Summary

Ferrara Fire Apparatus, Inc. (Ferrara) is recalling certain 2021-2023 Inferno and Igniter vehicles. An additional resistor was incorrectly installed on the printed circuit board, which can disrupt CAN network communication and cause vehicle lighting to fail.

 

Remedy

Dealers will replace the modules, free of charge. Owner notification letters are expected to be mailed July 18, 2022. Owners may contact Ferrara customer service at 1-800-443-9006.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 


Ferrara has decided that a defect which relates to motor vehicle safety exists in certain models of the following emergency vehicles manufactured March 29, 2022 to May 10, 2022, equipped with V-MUX Hercules HC Node 1.5:

Ferrara – 2022 Custom Inferno, Igniter

 

WHY IS A RECALL BEING CONDUCTED?

Weldon, a division of Akron Brass Company, produces Node, an electrical multiplex module, under both a private label to a single customer as well as to multiple OEMs for installation in emergency vehicles. In the affected products, the Node contains a termination resistor installed on the node circuit board instead of the termination resistor being installed only within the electrical harness. If the vehicle network design has not accounted for this additional resistor, it may reduce the bus resistance below the defined tolerance levels and may lead to a loss of data on the CAN network. Installations with multiple Nodes are more likely to experience the condition.

If the bus resistance is reduced, the CAN network connection could fail which may interrupt the transfer of data on this connection. If the CAN network connection is interrupted or fails and depending on how the vehicle’s electrical systems are designed, it may impact the operation of various electrical loads controlled by the Node, including vehicle lighting, which may increase the risk of a crash. No warning will precede the failure.

Due to a bill of material error, a resistor was installed in error on the printed circuit board. The affected item is the V-MUX Hercules HC Node 1.5.

 

WHAT ARE WE DOING ABOUT THE PROBLEM?

Vehicles subject to this recall are to be inspected and repaired by a Ferrara certified Dealer. Ferrara will compensate the Dealer for installing the new Nodes which are provided free of charge if it has not already been replaced during normal maintenance. The estimated time for the repair varies by the truck model, the number of Nodes in the truck and the location of the Node. The average repair time per Node will be from 1 hour to 6 hours per Node depending on the afore mentioned variables.

 

WHAT SHOULD YOU DO?

If you receive this notification, please contact your Ferrara Dealer or Ferrara at 1-800-443-9006 to schedule an appointment to have the repairs performed.

 

INCLUDED WITH THIS LETTER IS AN OWNER RESPONSE CARD THAT MUST BE FILLED OUT AND RETURNED TO E-ONE IN ORDER TO BE REIMBURSED. Please have your Truck VIN available.  After your repair has been completed, please fill in the appropriate information on the enclosed Owner Response Postcard, sign it, and mail it to:

 

 Ferrara, 27855 James Chapel Road Holden LA 70744.

 

If you prefer to contact Ferrara directly, feel free to contact our Customer Service at 1-800-4439006. Please have your Truck VIN and Production # available.

 

WHAT IF YOU NO LONGER OWN THIS Ferrara – 2022 Custom Inferno, Igniter

If you no longer the current owner of the vehicle, please indicate this on the Owner Response Postcard and return the card to Ferrara 27855 James Chapel Road Holden LA 70744.

 

WHO SHOULD YOU CONTACT IF YOU HAVE FURTHER QUESTIONS OR CONCERNS?

If you have any questions or concerns, please contact Ferrara Customer Service at 1-800-4439006. Please have your Truck VIN and production # available.

 

27855 James Chapel Road • P.O. Box 249 • Holden, Louisiana 70744
www.ferrarafire.cominfo@ferrarafire.com
Direct: 225‐567‐7100 • Toll Free: 800‐443‐9006 • Fax: 225‐567‐5260

 


Chronology :

Refer to NHTSA Recall 22E-037 below for Weldon’s chronology.

On April 29, 2022, Weldon was contacted by an OEM that described an issue with the CAN connection when installing the Node. Weldon was able to isolate the issue to the inclusion of the additional termination resistor on the circuit board. Weldon stopped the shipment of additional units. On May 2, 2022, Weldon reviewed the technical details affecting the Node to confirm the issue, considered whether the same issue impacts any similar products and decided to conduct a safety recall. On May 3, 2022, Weldon determined a recent shipment of a variation of the Node sold under a private label and to a single customer was also impacted. Weldon confirmed with the customer these units had never been installed in a vehicle and remained in the customer’s inventory. Weldon secured all of the affected products from the customer’s inventory and on May 4, 2022 reworked those units to remove the additional resistor.

On May 16, 2022, Ferrara Fire received communication from Weldon about recall 22E-037 for their V-mux Hercules HC Node 1.5. On May XX, 2022, it was agreed that Ferrara Fire should file a Part 573

May 16, 2022 – Escalated the issue to REV Group Management.

May XX, 2022 – REV’s senior leadership approved a voluntary recall for this issue.

 


6 Affected Products

Vehicles

MAKE MODEL YEAR
FERRARA IGNITER 2021-2023
FERRARA INFERNO 2021-2023

 


6 Associated Documents

Recall Acknowledgement

RCAK-22V409-7076.pdf 724.88KB

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Defect Notice 573 Report

RCLRPT-22V409-5921.PDF 214.586KB

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Recall 573 Report- 06/21/2022

RCLRPT-22V409-7159.PDF 214.689KB

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Recall Quarterly Report #1, 2022-3

RCLQRT-22V409-9947.PDF 239.311KB

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Recall Quarterly Report #2, 2022-4

RCLQRT-22V409-2863.PDF 211.219KB

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Issued Owner Notification Letter (Part 577)

RCONL-22V409-4361.pdf 267.676KB

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Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V409&docType=RCL

 


 

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