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April 15, 2022 NHTSA CAMPAIGN NUMBER: 22V262000
Hazard Lights Disabled When Ignition Is Off
Inoperable hazard lights increase the risk of a crash.
NHTSA Campaign Number: 22V262
Manufacturer Autocar, LLC
Components EXTERIOR LIGHTING
Potential Number of Units Affected 908
Summary
Autocar, LLC (Autocar) is recalling certain 2019-2021 Xpeditor (ACX) vehicles. The hazard lights will not function when the ignition is off. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, “Lamps, Reflective Devices, and Associated Equipment.”
Remedy
Dealers will repair or replace the wire harness, free of charge. Owner notification letters are expected to be mailed on June 13, 2022. Owners may contact Autocar’s customer service at 1-888-218-3611 or 1-877-973-3486. Autocar’s number for this recall is ACX-2202.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
June 2022
SUBJECT:
Autocar, LLC has determined that a defect which relates to motor vehicle safety exists in certain Xpeditor (ACX) chassis. The hazard lamps will not function with the ignition off.
SAFETY RECALL INFORMATION:
This Recall bulletin provides instructions regarding the inspection and correction of the hazard lamp wiring.
VEHICLES AFFECTED:
There are 908, 2019-2021 model year ACX (Xpeditor) chassis manufactured between March 4, 2019, and November 12, 2020, with non-sequential serial numbers in the range of 229795 through 234843. To determine if a vehicle is affected by this Recall, log in to the Autocar Warranty Management System at www.autocartruck.com. From the main menu, select “View Recalls/ Service Programs” and look for the Autocar Recall number above. A spreadsheet file will be accessible with the VIN list of affected vehicles. Alternatively, to determine if a single vehicle is affected, select “VIN Profile” from the main menu in the Autocar Warranty Management System. In the “Chassis Number” field, enter the last 6 of the VIN. Once the VIN profile is displayed, scroll down to the “Recall/Service Program Information” section to determine if the Recall is open.
SERVICE RESPONSIBILITY:
Service sites must perform this Recall on affected vehicles at no charge to the owner regardless of vehicle mileage, age, or ownership. If a vehicle affected by this Recall is taken into or is currently in your vehicle inventory, or at your center for service, you must perform this Recall before the vehicle is sold or released to the owner.
REQUIRED PARTS:
(1) S8731015-002 Service Kit/Harness
(1) 12015870 Terminal
(1) SBHS-THS-RED Heat shrink tube
Chronology :
March 31, 2022 Autocar personnel discovered hazard lighting non-functional with the ignition off. April 1, 2022 – April 8, 2022 an investigation determined the wiring harness had been revised to provide ignition voltage to the hazard lighting. April 8, 2022 Autocar decides to perform a voluntary safety recall for all affected units.
3 Affected Products
Vehicle
MAKE | MODEL | YEAR |
AUTOCAR | XPEDITOR | 2019-2021 |
11 Associated Documents
Recall Acknowledgement
RCAK-22V262-7702.pdf 646.183KB
Noncompliance Notice 573 Report
RCLRPT-22V262-7371.PDF 214.329KB
Recall 573 Report- 05/24/2022
RCLRPT-22V262-8240.PDF 215.081KB
Safety Bulletin
RCSB-22V262-8978.pdf 1688.819KB
Remedy Instructions and TSB
RCRIT-22V262-9675.pdf 1688.819KB
Manufacturer Reimbursement Plan
ISSUED Owner Notification Letter(Part 577)
RCONL-22V262-7073.pdf 135.027KB
Manufacturer Notices(to Dealers,etc)
RCMN-22V262-5029.pdf 155.335KB
Recall Quarterly Report #1, 2022-2
RCLQRT-22V262-8114.PDF 211.139KB
Recall Quarterly Report #2, 2022-3
RCLQRT-22V262-2877.PDF 211.24KB
Recall Quarterly Report #3, 2022-4
RCLQRT-22V262-0575.PDF 211.321KB
Latest Recalls Documents
For the Latest and Most Recent Recalls Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V262&docType=RCL
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SEOCONTENT-START
4680 Pinson Valley Parkway, Birmingham, AL 35215 Office: 205.920.2499 Fax: 205.341.0375 General Recall Reimbursement Plan I. Introduction Pursuant to 49 U.S.C. 30120(d), 49 C.F.R. Parts 573 and 577, and other applicable requirements, Autocar, LLC and Autocar Industries, LLC (collectively “Autocar”) hereby provides the National Highway Traffic Safety Administration (“NHTSA”) its general reimbursement plan for the cost of remedies paid for by vehicle owners before they are notified of a related safety recall. As set forth at 49 C.F.R. 573.6(c)(8)(i) and 49 C.F.R 573.13, the following information sets forth Autocar’s general plan to reimburse owners and purchasers for costs incurred for remedies in advance of notification of potential safety-related defects or noncompliance. II. Reimbursement Notification Autocar’s notice to a vehicle owner in accordance with 49 C.F.R. Part 577 will indicate whether Autocar is offering a refund. A vehicle owner will be eligible for reimbursement if the owner paid to have service to remedy the defect or noncompliance prior to a specified ending date. As set forth at 49 C.F.R 573.13(c)(2), the ending date shall be 10 calendar days after the date on which Autocar mailed the last of its Part 577 notifications to owners in the United States, unless a specific reimbursement plan is made available for a particular recall. Autocar’s notice will instruct owners to seek eligible reimbursement through Autocar’s Service & Warranties Department, at the following address or otherwise applicable business address: Autocar LLC Service & Warranties Department 551 S. Washington Street Hagerstown, Indiana 47346 Owners will also be instructed that they may contact Autocar by telephone (toll free) at 888-218-3611 or 877-973-3486 NHTSA’s regulations (see 49 C.F.R. 573.13(c)) permit Autocar to identify a beginning date for reimbursement eligibility. Accordingly, an owner who paid to remedy the defect or noncompliance prior to the identified beginning date would not be eligible for reimbursement. Autocar puts its owners and customers first, and therefore, the company has generally has not firmly established such a beginning date for reimbursement eligibility, and as of the date of this policy, does not presently anticipate changing this general policy. Should Autocar determine (as NHTSA permits) that a beginning date is appropriate, Autocar will indicate that date in the specific reimbursement plan for that particular recall. As permitted by 49 C.F.R. 577.11(e), Autocar may not include a reimbursem s are well within the warranty period, subject to approval by NHTSA. III. Costs to be Reimbursed For vehicles, reimbursement will not be less than the lesser of: • The amount paid by the owner for the remedy that specifically addressed and was reasonably necessary to correct the defect or noncompliance that is the subject of the recall; or, • The costs of the part(s) for the remedy (to be no more than the manufacturer’s list retail price for authorized part(s)), plus associated labor at local labor rates, miscellaneous fees (such as disposal of waste), and taxes. For replacement equipment, reimbursement will be the amount paid by the owner for each replacement item (limited to the amount of the retail list price of each defective or noncompliant item that was replaced, plus taxes, where the brand or model purchased by the owner was different than the brand or model that was subject to the recall). If the item of motor vehicle equipment was repaired, the reimbursement provisions identified above for vehicles will apply. As set forth at 49 C.F.R. 573.13(d)(1), costs incurred by the owner within the period during which Autocar’s original or extended warranty would have provided for a free repair of the defect or noncompliance will not be eligible for reimbursement. IV. Entity Authorized to Provide Reimbursement Autocar will directly reimburse owners, unless a specific reimbursement plan is made available for a particular recall, and will encourage owners to pursue requests for reimbursement directly through its Service & Warranties Department to expedite reimbursement, as set forth above in Section II. In whatever manner the request for reimbursement is made, under this Plan or a specific reimbursement plan, the owner will be directed to submit the required documentation, upon which reimbursement eligibility will be determined. V. Required Documentation The reimbursement determination will depend upon the information provided by the owner. As set forth at 49 C.F.R. Part 573.13(d)(4), the owner must submit all of the following information: • Claimant’s name and mailing address; • For motor vehicles, the vehicle identification number (or “VIN”), vehicle make, model, and model year; • For replacement equipment, a description of such equipment or, for tires, the model and size; • Identification of the applicable recall (either Autocar’s recall number, or NHTSA’s applicable recall campaign number); • Identification of the owner of the recalled vehicle at the time that the pre-notification remedy was obtained; 4680 Pinson Valley Parkway, Birmingham, AL 35215 Office: 205.920.2499 Fax: 205.341.0375 4680 Pinson Valley Parkway, Birmingham, AL 35215 Office: 205.920.2499 Fax: 205.341.0375 • An original receipt for the pre-notification remedy that includes a breakdown of the amount for parts, labor, other costs and taxes, including costs for the replacement item. Where the receipt covers work other than to address the recall or noncompliance, Autocar may require the claimant to separately identify costs that are eligible for reimbursement. • If the remedy was obtained during the warranty period, documentation indicating that the warranty was not honored or that the warranty repair did not correct the problem related to the recall. Failure to submit all of the above information may result in denial of the reimbursement request. VI. Additional Information The Part 577 required owner notice will provide a toll-free telephone number through which specific information about the reimbursement plan can be requested from Autocar. As set forth at 49 C.F.R. 573.6, this general reimbursement plan will be incorporated into notifications by reference. Information specific to a particular recall also may be incorporated into the Part 573.6 notification. VII. Response to Requests for Reimbursement Autocar will act upon requests for reimbursement as follows: • Autocar will act upon a claim for reimbursement within 60 days of its receipt. If Autocar denies the claim, Autocar will send a notice to the claimant within 60 days of receipt of the claim that includes a clear, concise statement of the reasons for the denial. • If a claim for reimbursement is incomplete when originally submitted, Autocar will advise the claimant within 60 days of receipt of the claim of the documentation that is needed and offer an opportunity to resubmit the claim with complete documentation. Reimbursement shall be in the form of a check from Autocar. VIII. Miscellaneous Autocar will make a copy of this plan available to the public, upon request. As permitted by 49 C.F.R. 573.13(m), Autocar will not reimburse owners for recalls based solely on noncompliant or defective labels. As set forth at 49 C.F.R. 573.13(n), reimbursement for a pre-notification remedy will not be provided to an owner if, in the case of a motor vehicle or replacement equipment other than a tire, it was bought by the first purchaser more than 15 calendar years before notice is given under 49 U.S.C. 30118(c) or an order is issued under section 49 U.S.C. 30118(b). In the case of a tire, this period shall be 5 calendar years. Dated: June 1, 2022
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Page 1 of 15 June 2022 SAFETY RECALL BULLETIN NHTSA RECALL 22V262 AUTOCAR, LLC SAFETY RECALL ACX-2202 Autocar, LLC 4680 Pinson Valley Parkway Center Point, AL 35215 888-218-3611 ATTENTION: Service Managers / Parts Managers. SUBJECT: Autocar, LLC has determined that a defect which relates to motor vehicle safety exists in certain Xpeditor (ACX) chassis. The hazard lamps will not function with the ignition off. SAFETY RECALL INFORMATION: This Recall bulletin provides instructions regarding the inspection and correction of the hazard lamp wiring. VEHICLES AFFECTED: There are 908, 2019-2021 model year ACX (Xpeditor) chassis manufactured between March 4, 2019, and November 12, 2020, with non-sequential serial numbers in the range of 229795 through 234843. To determine if a vehicle is affected by this Recall, log in to the Autocar Warranty Management System at www.autocartruck.com. From the main menu, select “View Recalls/ Service Programs” and look for the Autocar Recall number above. A spreadsheet file will be accessible with the VIN list of affected vehicles. Alternatively, to determine if a single vehicle is affected, select “VIN Profile” from the main menu in the Autocar Warranty Management System. In the “Chassis Number” field, enter the last 6 of the VIN. Once the VIN profile is displayed, scroll down to the “Recall/Service Program Information” section to determine if the Recall is open. SERVICE RESPONSIBILITY: Service sites must perform this Recall on affected vehicles at no charge to the owner regardless of vehicle mileage, age, or ownership. If a vehicle affected by this Recall is taken into or is currently in your vehicle inventory, or at your cen er for service, you must perform this Recall before the vehicle is sold or released to the owner. SAFETY RECALL BULLETIN NHTSA RECALL 22V262 AUTOCAR, LLC SAFETY RECALL ACX-2202 June 2022 REQUIRED PARTS: (1) S8731015-002 Service Kit/Harness (1) 12015870 Terminal (1) SBHS-THS-RED Heat shrink tube TO OBTAIN PARTS: DO NOT submit a Solutions ticket. Verify that you have authorization from the customer to perform this work and send an e-mail to: warranty@autocartruck.com 1. VIN(s) (or) (last 6 digits of the VIN(s)) 2. Attention To Name 3. Ship To Address CLAIMS FOR REIMBURSEMENT: Submit a claim for reimbursement in accordance with Autocar’s Warranty Administration Manual with the following claim coding information: CLAIM CODING INFORMATION: Repair Number (Op Code) Time Allowance (SRT) Description 36401-0-33 1.00 HR Hazard Lamps Page 2 of 15 Autocar, LLC 4680 Pinson Valley Parkway Center Point, AL 35215 888-218-3611 SAFETY RECALL BULLETIN NHTSA RECALL 22V262 AUTOCAR, LLC SAFETY RECALL ACX-2202 SAFETY NOTICES: June 2022 Allow the vehicle’s engine and cooling system to cool to ambient temperature before performing the repair procedure. A hot engine or cooling assembly may cause burns or other personal injury. Never rely on the hydraulic pressure to hold the cab in an open position. Always use the safety pin in the cab tilt lock tube to prevent serious personal injury or death. To prevent eye injury, always wear eye protection when performing vehicle maintenance, service or inspection. Before working on a vehicle, set the parking brake, place the transmission in neutral and block the wheels. Failure to do so can result in unexpected vehicle movement and can cause serious personal injury or death. Autocar, LLC 4680 Pinson Valley Parkway Center Point, AL 35215 888-218-3611 Page 3 of 15 SAFETY RECALL BULLETIN NHTSA RECALL 22V262 AUTOCAR, LLC SAFETY RECALL ACX-2202 June 2022 Working on CNG/LNG Trucks If you store or dispense Compressed Natural Gas (CNG) or Liquefied Natural Gas (LNG), or if you work on CNG or LNG trucks, your location must be fully compliant with applicable codes, regulations and standards, including National Fire Protection Associate (NFPA) codes, Society of Automotive Engineers (SAE) standards, American National Standards Institute (ANSI) Natural Gas Vehicle (NGV) standards, the United States Code of Federal Regulations (CFR) and your state and local fire and other applicable codes (including, for example, the California Code of Regulations and the Texas Administrative Code). Contact your local fire department for guidance and additional compliance information. Technicians working on Autocar trucks with CNG or LNG engines must be trained in the proper repair of CNG and LNG trucks and engines and the safe storage and dispensing of CNG and LNG. Working on CNG Fuel Systems CNG fuel systems include a high pressure (3600 psi) system for fuel storage and a low pressure system (125 psi) for consumption by the engine. Understanding the characteristics of CNG and how the fuel system works will prevent injury and damage to persons and property. Attempting to operate or maintain any CNG fuel system without proper training is dangerous. Complete training and consult instructional bulletins from the CNG system suppliers, such as Agility Fuel Systems’ Field Service Bulletin, Safely Working on CNG Fuel Systems. Welding and Hot Work Near CNG and LNG Trucks Welding, grinding, and other “hot work” can be safely performed on or near a CNG or LNG vehicle, but certain precautions must be followed. Understand and perform the necessary precautions provided by the CNG system suppliers, such as Agility Fuel Systems’ Field Service Bulletin, Welding and Hot Work Precautions Near CNG and LNG Vehicles. Page 4 of 15 Autocar, LLC 4680 Pinson Valley Parkway Center Point, AL 35215 888-218-3611 SAFETY RECALL BULLETIN NHTSA RECALL 22V262 AUTOCAR, LLC SAFETY RECALL ACX-2202 June 2022 CNG Cylinders CNG fuel containers must meet Federal Motor Vehicle Safety Standard (FMVSS) 304 (Compressed Natural Gas Fuel Container Integrity) and/or ANSI/CSA NGV2 (Basic Requirements for Compressed Natural Gas Vehicle Fuel Containers). Both standards specify a detailed visual examination every three years. Truck owners are required to complete all necessary inspections, in accordance with the applicable standards and other resources, such as the Clean Vehicle Education Foundation and NGVAmerica’s Compressed Natural Gas (CNG) Container Visual Inspection Advisory. FMVSS 304 also requires that cylinders not be used after the end of life (EOL) date provided on the tank label. The EOL date is also displayed in the engine compartment and at the fueling connection of each truck. If there are any question as to proper decommissioning of a cylinder, contact the manufacturer, whose name and address is also required to be on the label. CNG Fuel Container Pressure Relief Devices (PRDs) PRDs must be properly maintained and positioned for safe operation of a CNG fuel system. Missing vent caps can allow moisture into PRDs and vent lines, which can freeze and damage these safety components. Debris which clogs the PRDs and/or vent lines can prevent proper function. PRDs must be positioned to vent upward, not outward, from a vehicle. Ensure that every truck owner completes periodic inspections of the PRDs and vent lines and systems, in accordance with guidance provided by the system component suppliers. Alert First Responders to CNG and LNG In the event of a fire or other emergency, alert first responders to the presence and location of CNG fuel systems, tanks and dispensers. Ensure that emergency personnel are aware of proper precautions, such as those provided in Agility’s First Responder Guide: CNG and LNG Vehicle Fuel Systems. Autocar, LLC 4680 Pinson Valley Parkway Center Point, AL 35215 888-218-3611 Page 5 of 15 SAFETY RECALL BULLETIN NHTSA RECALL 22V262 AUTOCAR, LLC SAFETY RECALL ACX-2202 June 2022 LOCKOUT/TAGOUT PROCEDURES: Before entering the vehicle or vehicle body, read and follow OSHA regulations concerning entry and working in “CONFINED SPACE” OSHA 1910.146 and “LOCKOUT/TAGOUT” OSHA 1910.147. Follow OSHA regulations while performing any work on the vehicle. The vehicle must be disabled by the following steps before performing any work on the vehicle: 1. Place the transmission in NEUTRAL. 2. Set the parking brake. 3. Shut the engine OFF. 4. Lock cab doors, keep the key in your pocket. Block the wheels before entering the body or performing any work on the vehicle. 5. Turn the battery disconnect switch OFF, if equipped. 6. Completely drain the air from the primary/A system and secondary/B system by opening the drain valves on the air tanks themselves or by using the drain manifold if supplied. When draining the air tanks, do not look into the area where air is draining. Dirt or sludge particles may be expelled in the air stream and can cause eye injury. 7. Place magnetic “DANGER” signs on both cab doors before entering the body or performing any work on the vehicle. 8. Take proper precautions before working under the vehicle. Use ramps approved for the weight of your vehicle, or use floor jacks and stands. Never work under a vehicle supported by jacks alone. Always use jack stands to support the vehicle. Page 6 of 15 Autocar, LLC 4680 Pinson Valley Parkway Center Point, AL 35215 888-218-3611 SAFETY RECALL BULLETIN NHTSA RECALL 22V262 AUTOCAR, LLC SAFETY RECALL ACX-2202 June 2022 The Hazard Lighting Recall Is Divided Into Three Sections As Follows: Section 1, Function tests. Section 2, Reprogramming the hazard lighting function. Section 3, Jumper harness installation. Section 1, Function Tests 1. Unlock and open both cab doors and verify the key switch is in the off position. 2. Verify the battery disconnect switch is in the “ON” position. 3. For dual drive units only, using the mode switch, select the primary drive position (see Figure 1). Figure 1 Note: Dual drive units require the mode switch to be selected for the primary drive position as follows: * Dual drive dual sit cabs, the primary drive position is right. * Dual drive right side stand-up cabs, the primary drive position is left. Autocar, LLC 4680 Pinson Valley Parkway Center Point, AL 35215 888-218-3611 Page 7 of 15 SAFETY RECALL BULLETIN NHTSA RECALL 22V262 AUTOCAR, LLC SAFETY RECALL ACX-2202 June 2022 4. Locate and enable the hazard switch (see Figures 2 and 3). Note: Figures 2 and 3 represent the most common location and application. Due to production variations, your vehicle may vary from the illustrations. Hazard Switch Figure 2 Hazard Switch Page 8 of 15 Figure 3 Autocar, LLC 4680 Pinson Valley Parkway Center Point, AL 35215 888-218-3611 SAFETY RECALL BULLETIN NHTSA RECALL 22V262 AUTOCAR, LLC SAFETY RECALL ACX-2202 June 2022 5. Inspect the cab and body turn signals. 6. If only the cab turn signals illuminate, proceed to Section 2. If both the cab and body turn signals do not illuminate, proceed to Section 3. If the cab and body turn signals illuminate, testing is completed, no repair is required. Section 2, Reprogramming the hazard lighting function 1. Log in to the Autocar Warranty Management System at www.autocartruck.com. From the main menu, select “View Recalls/Service Programs” and locate “2021 IFM & Display Programming SB 3-147-003.” Complete the update instructions as required. 2. Reprogramming is complete. Section 3, Jumper harness installation 1. Verify the battery disconnect switch is in the “OFF” position. If the unit is not equipped with a battery disconnect switch, disconnect the battery cables beginning with the negative cables, followed by the positive cables. 2. Access the center console from the right side of the cab. 3. Locate the Interior Light Switch (see Figure 4). Figure 4 Autocar, LLC 4680 Pinson Valley Parkway Center Point, AL 35215 888-218-3611 Page 9 of 15 SAFETY RECALL BULLETIN NHTSA RECALL 22V262 AUTOCAR, LLC SAFETY RECALL ACX-2202 June 2022 4. Remove the fasteners from the panel that holds the Interior Light Switch and set aside for reinstallation (see Figures 5 and 6). Note: Figures 5 and 6 represent the most common location and application. Due to production variations, your vehicle may vary from the illustrations. Figure 5 Figure 6 Page 10 of 15 Autocar, LLC 4680 Pinson Valley Parkway Center Point, AL 35215 888-218-3611 SAFETY RECALL BULLETIN NHTSA RECALL 22V262 AUTOCAR, LLC SAFETY RECALL ACX-2202 June 2022 5. Remove the 9 fasteners from the right panels and set panels and fasteners aside for reinstallation (see Figure 7). Figure 7 Autocar, LLC 4680 Pinson Valley Parkway Center Point, AL 35215 888-218-3611 Page 11 of 15 SAFETY RECALL BULLETIN NHTSA RECALL 22V262 AUTOCAR, LLC SAFETY RECALL ACX-2202 June 2022 6. Locate the connector labeled “DD OPT-A” (see Figure 8). DD OPT-A Connector Figure 8 Page 12 of 15 Autocar, LLC 4680 Pinson Valley Parkway Center Point, AL 35215 888-218-3611 SAFETY RECALL BULLETIN NHTSA RECALL 22V262 AUTOCAR, LLC SAFETY RECALL ACX-2202 June 2022 7. Remove the terminal in cavity C, insulate the terminal using SBHS-THS RED Heat shrink tube and secure with heat (see Figure 9). C Figure 9 8. Disconnect the plug labeled “INTERIOR LT” from the interior light switch (see Figure 10). Figure 10 Autocar, LLC 4680 Pinson Valley Parkway Center Point, AL 35215 888-218-3611 Page 13 of 15 SAFETY RECALL BULLETIN NHTSA RECALL 22V262 AUTOCAR, LLC SAFETY RECALL ACX-2202 June 2022 9. Remove the terminal from cavity 2, cut off and discard the terminal (see Figure 11). Figure 11 Page 14 of 15 Autocar, LLC 4680 Pinson Valley Parkway Center Point, AL 35215 888-218-3611 Page 15 of 15 June 2022 SAFETY RECALL BULLETIN NHTSA RECALL 22V262 AUTOCAR, LLC SAFETY RECALL ACX-2202 Autocar, LLC 4680 Pinson Valley Parkway Center Point, AL 35215 888-218-3611 10. Strip 1/4″ of insulation from the wire cut in step 9. 11. Using the S8731015-002 harness, locate the non-terminated wire and strip 1/4″ of insulation from the wire. 12. Insert and crimp the stripped wires from steps 10 and 11 into the 12015870 terminal (see Figure 12). Figure 12 13. Insert the crimped terminal from step 12 into cavity 2 of the “Interior Lt” connector. 14. Insert the remaining end of the S8731015-002 harness into Cavity C of the “DD OPT-A” connector. 15. Reconnect “DD OPT-A” and “Interior Lt”. 16. Route and clip all harnesses to verify there are no rubbing or chafing concerns. 17. Reinstall all panels using the fasteners set aside in step 4 and 5. 18. Turn on the battery disconnect switch or re-connect the battery cables beginning with the positive connections followed by the negative connections. 19. Refer to Section I for function testing. 20. Installation is complete. Note: If the functional test of the hazard lighting fails or if you have questions or concerns regarding this Safety Recall, please contact Autocar technical support at 888-218-3611.
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ACF 00002 Rev. 000 551 South Washington Street, Hagerstown, IN 47346 Office: 765.489.5499 Fax: 765.489.5230 IMPORTANT SAFETY RECALL This notice applies to your vehicle(s) with the VIN(s) indicated on the enclosed owner response cards. Dear Autocar Truck Owner: AUTOCAR, LLC RECALL ACX-2202 NHTSA RECALL 22V262 June 2022 This notice is being sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Autocar, LLC has determined that a defect which relates to motor vehicle safety exists in 908, 2019 – 2021 model year Xpeditor (ACX) chassis. These chassis were manufactured between March 4, 2019, and November 12, 2020, with non-sequential serial numbers in the range of 229795 through 234843. Our records indicate that your vehicle was manufactured within this time and may contain the defect described herein. MODELS AFFECTED: COMPONENTS AFFECTED: Autocar Xpeditor (ACX) MY 2019-2021 The hazard lamps will not function with the ignition off. SAFETY DEFECTS AND POTENTIAL RISKS: Non-compliance as the hazard lighting is disabled with the ignition and increases the risk of property damage, personal injury, or a crash. REPAIR REQUIRED: The hazard lighting will be corrected at no charge. TIME REQUIRED FOR THE REPAIR: WHAT YOU SHOULD DO: The labor time to repair your vehicle is 1.0 hour. To have your vehicle repaired, contact your local authorized Autocar service site or email warranty@autocartruck.com. ACF 00002 Rev. 000 551 South Washington Street, Hagerstown, IN 47346 Office: 765.489.5499 Fax: 765.489.5230 PRIOR REPAIRS: If you have previously paid for repairs relating to this recall you may be entitled to recover the amount you paid for those repairs. Submit a copy of all documentation supporting your claim to Autocar at the address set forth below in the “Assistance” section. NOTICE REGARDING LEASED VEHICLES: If you are a Lessor (as defined below) of a vehicle that is affected by this notice, you are obligated under federal law to provide a copy of this Notice to the lessee of such vehicle within 10 days of your receipt of this Notice. Further, you must maintain a record, which identifies the lessee(s) to whom you send a copy of this Notice, the date you send the Notice and the VIN of the vehicle that you have leased to the lessee(s). For purposes of this Notice, the term “Lessor” means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles, as of the date of this Notice. OWNER RECALL RESPONSE CARD: The enclosed Owner Recall Response Card identifies your vehicle. Please complete this postage-paid card and return it to Autocar. If you do not own, have sold or have traded the vehicle identified on the card, please indicate that on the postage-paid card and return it to Autocar. ASSISTANCE: If you need assistance with this recall, call our toll-free numbers below or write to Autocar at: Autocar, LLC Service & Warranty Departments 551 S. Washington St. Hagerstown, Indiana 47346 888-218-3611 (Toll Free) 877-973-3486 (Toll Free) You may also submit a complaint to: Administrator National Highway Traffic Safety Administration 1200 New Jersey Avenue SE Washington, DC 20590 or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 800-424-9153); or go to http://www.safercar.gov. We regret any inconvenience this recall may cause, but we hope you recognize Autocar’s concern for your safety and satisfaction with your vehicle. Sincerely, AUTOCAR, LLC
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ACF 00002 Rev. 000 551 South Washington Street, Hagerstown, IN 47346 Office: 765.489.5499 Fax: 765.489.5230 IMPORTANT SAFETY RECALL AUTOCAR, LLC SAFETY RECALL ACX-2202 NHTSA RECALL NO. 22V262 June 2022 TO: U.S. Distributors Dealer Principals, Service Managers, Warranty Managers, Parts Managers This notice is being sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Autocar, LLC has determined that a defect which relates to motor vehicle safety exists in 908, 2019– 2021 model year Xpeditor (ACX) chassis. These chassis were manufactured between March 4, 2019, and November 12, 2020, with non-sequential serial numbers in the range of 229795 through 234843.accordingly, a recall to address this issue is being initiated effective June 14, 2022. MODELS AFFECTED: Autocar Xpeditor (ACX) MY 2019-2021 COMPONENTS AFFECTED: The hazard lamps will not function with the ignition off. SAFETY DEFECTS AND POTENTIAL RISKS: Non-compliance as the hazard lighting is disabled with the ignition and increases the risk of property damage, personal injury, or a crash. REPAIR REQUIRED: The hazard lamp wiring will be repaired at no charge to the owner. REPAIR AVAILABLE: VIN profiles in the Autocar Warranty System will be updated to show the open recall on June 14, 2022, and a spreadsheet of the affected VINs will be available in the Warranty system. REMINDER: It is a violation of Federal law to sell or lease a vehicle covered by this recall notice unless the recall remedy has been completed. Substantial civil penalties apply to violations of this law. If you have any questions or concerns, please contact the Autocar Warranty Department at warranty@autocartruck.com. Sincerely, AUTOCAR, LLC
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-262 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Submission Date : Autocar, LLC MAY 24, 2022 NHTSA Recall No. : 22V-262 Manufacturer Recall No. : ACX-2202 Manufacturer Information : Manufacturer Name : Autocar, LLC Address : 551 S WASHINGTON STREET HAGERSTOWN IN 47346 Company phone : 7654895499 Population : Number of potentially involved : 908 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2019-2021 Autocar Xpeditor (ACX) Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : NR Descriptive Information : All Xpeditor (ACX) units manufactured with the suspect wiring harness are included. Production Dates : MAR 04, 2019 – NOV 12, 2020 VIN Range 1 : Begin : 5VCACLEF4KC229795 End : 5VCACLAF2MC234843 ✔ Not sequential Description of Noncompliance : tion of the e : The hazard lamps will not function with the ignition off. FMVSS 1 : 108 – Lamps, reflective devices, and assoc. Equipment FMVSS 2 : NR Description of the Safety Risk : Non-compliance as the hazard lighting is disabled with the ignition and increases the risk of personal injury or a crash. Description of the Cause : An Autocar design error that allows the hazard lighting function to be disabled with the ignition. Identification of Any Warning that can Occur : None Involved Components : Part 573 Safety Recall Report 22V-262 Page 2 Component Name 1 : Autocar Wiring Harness Component Description : Autocar Wiring Harness Component Part Number : A8731172-002 Supplier Identification : Component Manufacturer Name : Autocar LLC Address : 551 S Washington St Hagerstown Indiana 47346 Country : United States Chronology : March 31, 2022 Autocar personnel discovered hazard lighting non-functional with the ignition off. April 1, 2022 – April 8, 2022 an investigation determined the wiring harness had been revised to provide ignition voltage to the hazard lighting. April 8, 2022 Autocar decides to perform a voluntary safety recall for all affected units. Description of Remedy : Description of Remedy Program : The wiring harness will be repaired or replaced to provide battery voltage to the hazard lighting at no charge to the owner. Autocar will voluntarily initiate an owner notification and recall of all affected vehicles. Autocar will distribute to owners of affected vehicles an Owner Notification Letter, which will describe the defect and provide instructions for scheduling the inspection/repair of the vehicle at no cost to the vehicle’s owner. The owner letter will instruct vehicle owners who have paid to have this condition remedied prior to this campaign to seek reimbursement pursuant to Autocar’s General Reimbursement Plan, on file with the agency pursuant to 49 C.F.R. 573.6(c)(8)(i) and 49 C.F.R 573.13. How Remedy Component Differs from Recalled Component : Identify How/When Recall Condition was Corrected in Production : Battery voltage will be supplied to the hazard lighting. March-April 2022. All in-house units were reworked and a clean point established for production. Recall Schedule : The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 22V-262 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Recall Schedule : Owner and dealer notifications will begin June 13, 2022 and end June 14, 2022. Planned Dealer Notification Date : JUN 13, 2022 – JUN 14, 2022 Planned Owner Notification Date : JUN 13, 2022 – JUN 14, 2022 * NR – Not Reported
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-262 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Submission Date : Autocar, LLC APR 15, 2022 NHTSA Recall No. : 22V-262 Manufacturer Recall No. : ACX-2202 Manufacturer Information : Manufacturer Name : Autocar, LLC Address : 551 S WASHINGTON STREET HAGERSTOWN IN 47346 Company phone : 7654895499 Population : Number of potentially involved : 908 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2019-2021 Autocar Xpeditor (ACX) Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : NR Descriptive Information : All Xpeditor (ACX) units manufactured with the suspect wiring harness are included. Production Dates : MAR 04, 2019 – NOV 12, 2020 VIN Range 1 : Begin : 5VCACLEF4KC229795 End : 5VCACLAF2MC234843 ✔ Not sequential Description of Noncompliance : tion of the e : The hazard lamps will not function with the ignition off. FMVSS 1 : 108 – Lamps, reflective devices, and assoc. Equipment FMVSS 2 : NR Description of the Safety Risk : Non-compliance as the hazard lighting is disabled with the ignition and increases the risk of personal injury or a crash. Description of the Cause : An Autocar design error that allows the hazard lighting function to be disabled with the ignition. Identification of Any Warning that can Occur : None Involved Components : Part 573 Safety Recall Report 22V-262 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 1 : Autocar Wiring Harness Component Description : Autocar Wiring Harness Component Part Number : A8731172-002 Supplier Identification : Component Manufacturer Name : Autocar LLC Address : 551 S Washington St Hagerstown Indiana 47346 Country : United States Chronology : March 31, 2022 Autocar personnel discovered hazard lighting non-functional with the ignition off. April 1, 2022 – April 8, 2022 an investigation determined the wiring harness had been revised to provide ignition voltage to the hazard lighting. April 8, 2022 Autocar decides to perform a voluntary safety recall for all affected units. Description of Remedy : Description of Remedy Program : The wiring harness will be repaired or replaced to provide battery voltage to the hazard lighting at no charge to the owner. How Remedy Component Differs from Recalled Component : Identify How/When Recall Condition was Corrected in Production : Battery voltage will be supplied to the hazard lighting. March-April 2022. All in-house units were reworked and a clean point established for production. Recall Schedule : Description of Recall Schedule : Owner and dealer notifications will begin June 13, 2022 and end June 14, 2022. Planned Dealer Notification Date : JUN 13, 2022 – JUN 14, 2022 Planned Owner Notification Date : JUN 13, 2022 – JUN 14, 2022 * NR – Not Reported
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