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February 2, 2022 NHTSA CAMPAIGN NUMBER: 22V049000
Bus May Move While Lift is Deployed/FMVSS 403
Disengaged brakes can allow the school bus to move while the platform lift is in operation, increasing the risk of injury.
NHTSA Campaign Number: 22V049
Manufacturer Blue Bird Body Company
Components EQUIPMENT ADAPTIVE/MOBILITY
Potential Number of Units Affected 6
Summary
Blue Bird Body Company (Blue Bird) is recalling certain 2023 Vision school buses. The vehicle multiplex software may not engage the brakes when the wheelchair platform lift is operated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 403, “Platform Lift Systems.”
Remedy
Dealers will install updated software, free of charge. Owner notification letters were mailed on March 17, 2022. Owners may contact Blue Bird’s customer service at 1-478-822-2242. Blue Bird’s number for this recall is R22BP.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Chronology :
In early January, 2022, an issue was raised by the Blue Bird internal quality team about a BBCV unit with an inoperative wheel chair lift brake interlock. The Blue Bird Engineering Team reviewed the affected unit and determined that a new software file was needed and proceeded to correct the unit. The engineering team continued to sample similar units to determine the root cause. It was determined on January 31, 2022, that the software issue was caused by an error in the software configuration database. The database error occurred in the initial product launch on October 1, 2021. Engineering made an update to the database on November 16, 2021, to correct an internal feature definitions issue, at that time it was not known that software compiled before this date would experience an issue with the wheel chair lift brake interlock function. All affected specific units where the vehicle software file was generated between October 1, 2021, and November 16, 2021, were deemed to be suspect. At this time, all affected units that have not yet been delivered have been updated with the correct software. There have been no reports from the field related to this issue.
1 Affected Product
Vehicle
MAKE | MODEL | YEAR |
BLUE BIRD | VISION | 2023 |
14 Associated Documents
Recall Acknowledgement
RCAK-22V049-9557.pdf 645.782KB
Recall 573 Report-Amendment 1 ( 22V049 ) 02/09/2022
RCLRPT-22V049-1793.PDF 214.535KB
Noncompliance Notice 573 Report
RCLRPT-22V049-3902.PDF 214.436KB
Recall 573 Report-Amendment 2 ( 22V049 ) 02/09/2022
RCLRPT-22V049-7823.PDF 214.542KB
Recall Quarterly Report #5, 2023-1
RCLQRT-22V049-1277.PDF 211.715KB
Manufacturer Notices(to Dealers,etc)
RCMN-22V049-4199.pdf 876.876KB
Recall Quarterly Report #4, 2022-4
RCLQRT-22V049-2527.PDF 211.715KB
Recall Quarterly Report #6, 2023-2
RCLQRT-22V049-3114.PDF 211.715KB
Recall Quarterly Report #2, 2022-2
RCLQRT-22V049-2417.PDF 211.715KB
Recall Quarterly Report #8, 2023-4
RCLQRT-22V049-9660.PDF 211.709KB
Recall Quarterly Report #1, 2022-1
RCLQRT-22V049-6802.PDF 211.715KB
Recall Quarterly Report #7, 2023-3
RCLQRT-22V049-3159.PDF 211.715KB
ISSUED Owner Notification Letter(Part 577)
RCONL-22V049-6559.pdf 823.285KB
Recall Quarterly Report #3, 2022-3
RCLQRT-22V049-1821.PDF 211.715KB
Latest Recalls Documents
For the Latest and Most Recent Recalls Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V049&docType=RCL
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Last update on 2024-04-23 / Affiliate links / Images from Amazon Product Advertising API
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SEOCONTENT-START
BLUE BIRD BODY COMPANY 3920 Arkwright Road, Suite 200, Macon, GA 31210 – (478) 825-2021 R22BP IMPORTANT SAFETY RECALL NOTICE NHTSA Campaign Number: 22V-049 (School Bus) DATE: March 17, 2022 SUBJECT: R22BP: FMVSS 403 Noncompliance – Wheel Chair Lift Brake Interlock Inoperative Dear Blue Bird Owner: This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. This important safety recall notice applies to your bus(es) identified by both Blue Bird Body Number and Vehicle Identification Number (VIN) on the enclosed yellow cover sheet. If you no longer own the subject bus(es), please complete the appropriate section of the yellow cover sheet and return to Blue Bird in the enclosed pink postage prepaid envelope. Blue Bird Body Company is voluntarily recalling the following: Certain model year 2023 Blue Bird Vision School Buses o manufactured from December 2, 2021 through December 18, 2021 On the subject buses, it has been determined that certain Blue Bird buses could fail to conform to the Federal Motor Vehicle Safety Standard Number FMVSS 403, Platform Lift Systems. Blue Bird shall conduct a voluntary safety recall to correct this noncompliance. It has been determined that certain Blue Bird Vision (BBCV) School Buses equipped with brake interlock features may fail to conform to the Federal Motor Vehicle Safety Standard FMVSS 403, Platform Lift Systems. During normal interlock operation, a vehicle cluster notification identifies when the interlock is active when the lift is not in the stowed position. With the affected units, the indicator for active interlock would not be present. No additional notification is present other than the absence of the indicator. This is due to an incorrect software file in the vehicle multiplex. The affected units are not sending a signal to activate the brakes, when the wheel chair lift is in use. The root cause of this issue was determined to be an error in the software configuration database. The safety risk is the bus could move while the platform lift is in operation. Unexpected movement could result in increased risk of injury to the user and/or operator of the platform lift. Corrective Action: To correct this noncompliance, Blue Bird will notify the affected dealers and owners and provide repair instructions. Labor Reimbursement: Blue Bird will reimburse the labor cost of repairs relating to this recall at no cost to you the vehicle owner. The Repair Option and allowable labor time for this campaign is outlined below: R22BP Repair o 0.5 hours (30 minutes) Administering the Recall: Buses with this non-compliance must be corrected immediately. A software update is currently available. The expected out of service time necessary to accomplish the software update is 30 minutes. Blue Bird Dealers will perform a software update to rectify the issue at no cost to the owner. BLUE BIRD BODY COMPANY 3920 Arkwright Road, Suite 200, Macon, GA 31210 – (478) 825-2021 Blue Bird Body Company R22BP Page 2 Administering the Recall: Blue Bird recommends that you contact your local or nearest Blue Bird Dealer to arrange for this recall to be performed. The Dealer can perform the repairs, or arrange for repairs to be performed by a service repair facility authorized by the Dealer. However, you may elect to perform this recall yourself or pay another independent repair facility to perform this recall. A qualified technician should perform this recall. If you elect to perform this recall yourself or pay another independent repair facility to perform this recall, complete and submit the Pink Owner’s Recall Reply Sheet provided. The Recall Reply Sheet includes a section for the owner to request reimbursement of the owner’s labor or to request reimbursement for a labor invoice paid by the owner to an independent repair facility. Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. If the modifications directed by this notification were performed on your bus prior to the receipt of this recall notification, attach a copy of the work order/invoice. Mail the documents in the pink self-addressed postage prepaid envelope included with the pink reply sheet to Blue Bird for warranty consideration. Reimbursements will be made in accordance with the requirements of the National Highway Transportation Safety Act, Title 49 Code of Federal Regulations, Parts 573 and 577. Please contact your local Blue Bird Dealer with any questions regarding this recall campaign. If Blue Bird Body Company should fail to or is unable to remedy this condition without charge to you, you may contact: ADMINISTRATOR NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION 1200 NEW JERSEY AVENUE, SE WASHINGTON, D.C. 20590 Or, you may call The National Highway Traffic Safety Administration toll free at: 1-888-327-4236 TTY 1-800-424-9153 or go to: http:/www.safercar.gov
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BLUE BIRD BODY COMPANY 3920 Arkwright Road, Suite 200, Macon, GA 31210 – (478) 825-2021 R22BP IMPORTANT SAFETY RECALL NOTICE NHTSA Campaign Number: 22V-049 (School Bus) DATE: March 17, 2022 TO: U.S. DEALERS SUBJECT: R22BP: FMVSS 403 Noncompliance – Wheel Chair Lift Brake Interlock Inoperative This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. This important safety recall notice applies to your buses identified by both Blue Bird Body Number and Vehicle Identification Number (VIN) on the attached yellow cover sheet. Blue Bird Body Company is voluntarily recalling the following: Certain model year 2023 Blue Bird Vision School Buses o manufactured from December 2, 2021 through December 18, 2021 On the subject buses, it has been determined that certain Blue Bird buses could fail to conform to the Federal Motor Vehicle Safety Standard Number FMVSS 403, Platform Lift Systems. Blue Bird shall conduct a voluntary safety recall to correct this noncompliance. It has been determined that certain Blue Bird Vision (BBCV) School Buses equipped with brake interlock features may fail to conform to the Federal Motor Vehicle Safety Standard FMVSS 403, Platform Lift Systems. During normal interlock operation, a vehicle cluster notification identifies when the interlock is active when the lift is not in the stowed position. With the affected units, the indicator for active interlock would not be present. No additional notification is present other than the absence of the indicator. This is due to an incorrect software file in the vehicle multiplex. The affected units are not sending a signal to activate the brakes when the wheel chair lift is in use. The root cause of this issue was determined to be an error in the software configuration database. The safety risk is the bus could move while the platform lift is in operation. Unexpected movement could result in increased risk of injury to the user and/or operator of the platform lift. Corrective Action: To correct this noncompliance, Blue Bird will notify the affected dealers and owners and provide repair instructions. Labor Reimbursement: Blue Bird will reimburse the labor cost of repairs relating to this recall at no cost to you the Dealer or to the vehicle owner. The Repair Option and allowable labor time for this campaign is outlined below: R22BP Repair o 0.5 hours (30 minutes) Administering the Recall: Buses with this non-compliance must be corrected immediately. A software update is currently available. The expected out of service time necessary to accomplish the software update is 30 minutes. Blue Bird Dealers will perform a software update to rectify the issue at no cost to the Dealer or vehicle owner. BLUE BIRD BODY COMPANY 3920 Arkwright Road, Suite 200, Macon, GA 31210 – (478) 825-2021 Blue Bird Body Company R22BP Page 2 If Blue Bird’s records indicate bus(es) subject to this recall were delivered in your service area, a list of affected bus(es) will be enclosed. The bus(es) will be identified by Blue Bird Body Number and Vehicle Identification Number (VIN) on the enclosed yellow cover sheet. Dealers should verify correct owners and assure that complete mailing and shipping addresses are provided for each listed owner. It is the Dealer’s responsibility to verify that the correct owner name, address, and telephone number is provided for each listed vehicle. Any corrections or updates should be made in ClaimsCenter. Addresses that cannot be updated should be forwarded to the Recall Administrator. Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. Dealers are reminded of their responsibilities under Section 154 of The National Traffic and Motor Vehicle Safety Act of 1991. Dealers are required to complete modifications on units in their inventory before delivering to the final owner. Reference Blue Bird Body Company Distributor Memo No. 42-92. If you have in your possession or have sold a bus that was purchased from another Dealer that may be affected by this recall, please notify Lisa Hancock at 478-822-2242 or lisa.hancock@blue-bird.com Questions regarding this recall campaign should be directed to Lisa Hancock. Sincerely, Lisa Hancock Corporate Recall Administrator Blue Bird Corporation 3920 Arkwright Road, Suite 200, Macon, Georgia 31210 Phone 478.822.2242 lisa.hancock@blue-bird.com
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-049 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Blue Bird Body Company Submission Date : FEB 09, 2022 NHTSA Recall No. : 22V-049 Manufacturer Recall No. : R22BP Manufacturer Information : Manufacturer Name : Blue Bird Body Company Address : P.O. Box 937 402 Blue Bird Boulevard Fort Valley GA 31030 Company phone : 478-822-2242 Population : Number of potentially involved : 6 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2023-2023 Blue Bird Vision Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : GAS Descriptive Information : It has been determined that certain Blue Bird Vision (BBCV) School Buses equipped with brake interlock features may fail to conform to the Federal Motor Vehicle Safety Standard FMVSS 403, Platform Lift Systems. This is due to an incorrect software file in the vehicle multiplex. The affected units are not sending a signal to activate the brakes when the wheel chair lift is in use. The root cause of this issue was determined to be an error in the software configuration database. Production Dates : DEC 02, 2021 – DEC 18, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : Federal Motor Vehicle Safety Standard FMVSS 403, Platform Lift Systems: This is due to an incorrect software file in the vehicle multiplex. The affected units are not sending a signal to activate the brakes when the wheel chair lift is in use. The root cause of this issue was determined to be an error in the software configuration database. FMVSS 1 : 403 – Platform lift systems FMVSS 2 : NR Description of the Safety Risk : The risk is the bus could move while the platform lift is in operation. Unexpected movement would result in increased risk of injury to the user and/or operator of the platform lift. Description of the Cause : Blue Bird determined the database referenced by configuration software had been incorrectly updated, causing the interlock to not activate according to the FMVSS 403 regulation. Part 573 Safety Recall Report 22V-049 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Identification of Any Warning that can Occur : During normal interlock operation, a vehicle cluster notification identifies when the interlock is active when the lift is not in the stowed position. With the affected units, the indicator for active interlock would not be present. No additional notification is present other than the absence of the indicator. Involved Components : Component Name 1 : Vehicle S19 file Component Description : Individual Vehicle Software File (unique to each unit, and stored by Body Number) Component Part Number : N/A Vehicle software file is stored on a dedicated Blue Bird server, available to our dealers. Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : In early January, 2022, an issue was raised by the Blue Bird internal quality team about a BBCV unit with an inoperative wheel chair lift brake interlock. The Blue Bird Engineering Team reviewed the affected unit and determined that a new software file was needed and proceeded to correct the unit. The engineering team continued to sample similar units to determine the root cause. It was determined on January 31, 2022, that the software issue was caused by an error in the software configuration database. The database error occurred in the initial product launch on October 1, 2021. Engineering made an update to the database on November 16, 2021, to correct an internal feature definitions issue, at that time it was not known that software compiled before this date would experience an issue with the wheel chair lift brake interlock function. All affected specific units where the vehicle software file was generated between October 1, 2021, and November 16, 2021, were deemed to be suspect. At this time, all affected units that have not yet been delivered have been updated with the correct software. There have been no reports from the field related to this issue. Part 573 Safety Recall Report 22V-049 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : Blue Bird will provide a software update which can be performed by the owner’s local Dealer or Authorized Service Center. Labor Reimbursement: Blue Bird will reimburse the labor cost of the repair related to this recall at no cost to the Dealer or to the vehicle owner. How Remedy Component Differs from Recalled Component : Remedy component is a lift-equipped vehicle software file that was created and loaded after November 16, 2021. The recall component is a lift-equipped vehicle software file created and loaded between the start of production, October 1, 2021 and November 16, 2021. Identify How/When Recall Condition was Corrected in Production : Engineering made an update to the database on November 16, 2021 to correct an internal feature definitions issue, which inadvertently CORRECTED the issue. Once engineering was able to determine that the initial configuration database that was in place from October 1, 2021 up to the change on November 16, 2021 was the issue, all units that had not shipped were reprocessed with the updated vehicle software file. Recall Schedule : Description of Recall Schedule : Dealer and Owner Notifications are to be issued on or before March 30, 2022. Parts are not required. Planned Dealer Notification Date : MAR 30, 2022 – MAR 30, 2022 Planned Owner Notification Date : MAR 30, 2022 – MAR 30, 2022 * NR – Not Reported
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-049 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Blue Bird Body Company Submission Date : FEB 02, 2022 NHTSA Recall No. : 22V-049 Manufacturer Recall No. : R22BP Manufacturer Information : Manufacturer Name : Blue Bird Body Company Address : P.O. Box 937 402 Blue Bird Boulevard Fort Valley GA 31030 Company phone : 478-822-2242 Population : Number of potentially involved : 6 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2023-2023 Blue Bird Vision Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : GAS Descriptive Information : It has been determined that certain Blue Bird Vision (BBCV) School Buses equipped with brake interlock features may fail to conform to the Federal Motor Vehicle Safety Standard FMVSS 403, Platform Lift Systems. This is due to an incorrect software file in the vehicle multiplex. The affected units are not sending a signal to activate the brakes when the wheel chair lift is in use. The root cause of this issue was determined to be an error in the software configuration database. Production Dates : DEC 02, 2021 – DEC 18, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : Federal Motor Vehicle Safety Standard FMVSS 403, Platform Lift Systems: This is due to an incorrect software file in the vehicle multiplex. The affected units are not sending a signal to activate the brakes when the wheel chair lift is in use. The root cause of this issue was determined to be an error in the software configuration database. FMVSS 1 : 403 – Platform lift systems FMVSS 2 : NR Description of the Safety Risk : The risk is the bus could move while the platform lift is in operation. Description of the Cause : Blue Bird determined the database referenced by configuration software had been incorrectly updated, causing the interlock to not activate according to the FMVSS 403 regulation. Identification of Any Warning During normal interlock operation, a vehicle cluster notification identifies when the interlock is active when the lift is not in the stowed position. With Part 573 Safety Recall Report 22V-049 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 that can Occur : the affected units, the indicator for active interlock would not be present. No additional notification is present other than the absence of the indicator. Involved Components : Component Name 1 : Vehicle S19 file Component Description : Individual Vehicle Software File (unique to each unit, and stored by Body Number) Component Part Number : N/A Vehicle software file is stored on a dedicated Blue Bird server, available to our dealers. Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : In early January, 2022, an issue was raised by the Blue Bird internal quality team about a BBCV unit with an inoperative wheel chair lift brake interlock. The Blue Bird Engineering Team reviewed the affected unit and determined that a new software file was needed and proceeded to correct the unit. The engineering team continued to sample similar units to determine the root cause. It was determined on January 31, 2022, that the software issue was caused by an error in the software configuration database. The database error occurred in the initial product launch on October 1, 2021. Engineering made an update to the database on November 16, 2021, to correct an internal feature definitions issue, at that time it was not known that software compiled before this date would experience an issue with the wheel chair lift brake interlock function. All affected specific units where the vehicle software file was generated between October 1, 2021, and November 16, 2021, were deemed to be suspect. At this time, all affected units that have not yet been delivered have been updated with the correct software. There have been no reports from the field related to this issue. Part 573 Safety Recall Report 22V-049 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : Blue Bird will provide a software update which can be performed by the owner’s local Dealer or Authorized Service Center. How Remedy Component Differs from Recalled Component : Remedy component is a lift-equipped vehicle software file that was created and loaded after November 16, 2021. The recall component is a lift-equipped vehicle software file created and loaded between the start of production, October 1, 2021 and November 16, 2021. Identify How/When Recall Condition was Corrected in Production : Engineering made an update to the database on November 16, 2021 to correct an internal feature definitions issue, which inadvertently CORRECTED the issue. Once engineering was able to determine that the initial configuration database that was in place from October 1, 2021 up to the change on November 16, 2021 was the issue, all units that had not shipped were reprocessed with the updated vehicle software file. Recall Schedule : Description of Recall Schedule : Dealer and Owner Notifications are to be issued on or before March 30, 2022. Parts are not required. Planned Dealer Notification Date : MAR 30, 2022 – MAR 30, 2022 Planned Owner Notification Date : MAR 30, 2022 – MAR 30, 2022 * NR – Not Reported
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-049 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Blue Bird Body Company Submission Date : FEB 09, 2022 NHTSA Recall No. : 22V-049 Manufacturer Recall No. : R22BP Manufacturer Information : Manufacturer Name : Blue Bird Body Company Address : P.O. Box 937 402 Blue Bird Boulevard Fort Valley GA 31030 Company phone : 478-822-2242 Population : Number of potentially involved : 6 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2023-2023 Blue Bird Vision Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : GAS Descriptive Information : It has been determined that certain Blue Bird Vision (BBCV) School Buses equipped with brake interlock features may fail to conform to the Federal Motor Vehicle Safety Standard FMVSS 403, Platform Lift Systems. This is due to an incorrect software file in the vehicle multiplex. The affected units are not sending a signal to activate the brakes when the wheel chair lift is in use. The root cause of this issue was determined to be an error in the software configuration database. Production Dates : DEC 02, 2021 – DEC 18, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : Federal Motor Vehicle Safety Standard FMVSS 403, Platform Lift Systems: This is due to an incorrect software file in the vehicle multiplex. The affected units are not sending a signal to activate the brakes when the wheel chair lift is in use. The root cause of this issue was determined to be an error in the software configuration database. FMVSS 1 : 403 – Platform lift systems FMVSS 2 : NR Description of the Safety Risk : The risk is the bus could move while the platform lift is in operation. Unexpected movement could result in injury to the user and/or operator of the platform lift. Description of the Cause : Blue Bird determined the database referenced by configuration software had been incorrectly updated, causing the interlock to not activate according to the FMVSS 403 regulation. Part 573 Safety Recall Report 22V-049 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Identification of Any Warning that can Occur : During normal interlock operation, a vehicle cluster notification identifies when the interlock is active when the lift is not in the stowed position. With the affected units, the indicator for active interlock would not be present. No additional notification is present other than the absence of the indicator. Involved Components : Component Name 1 : Vehicle S19 file Component Description : Individual Vehicle Software File (unique to each unit, and stored by Body Number) Component Part Number : N/A Vehicle software file is stored on a dedicated Blue Bird server, available to our dealers. Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : In early January, 2022, an issue was raised by the Blue Bird internal quality team about a BBCV unit with an inoperative wheel chair lift brake interlock. The Blue Bird Engineering Team reviewed the affected unit and determined that a new software file was needed and proceeded to correct the unit. The engineering team continued to sample similar units to determine the root cause. It was determined on January 31, 2022, that the software issue was caused by an error in the software configuration database. The database error occurred in the initial product launch on October 1, 2021. Engineering made an update to the database on November 16, 2021, to correct an internal feature definitions issue, at that time it was not known that software compiled before this date would experience an issue with the wheel chair lift brake interlock function. All affected specific units where the vehicle software file was generated between October 1, 2021, and November 16, 2021, were deemed to be suspect. At this time, all affected units that have not yet been delivered have been updated with the correct software. There have been no reports from the field related to this issue. Part 573 Safety Recall Report 22V-049 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : Blue Bird will provide a software update which can be performed by the owner’s local Dealer or Authorized Service Center. Labor Reimbursement: Blue Bird will reimburse the labor cost of the repair related to this recall at no cost to the Dealer or to the vehicle owner. How Remedy Component Differs from Recalled Component : Remedy component is a lift-equipped vehicle software file that was created and loaded after November 16, 2021. The recall component is a lift-equipped vehicle software file created and loaded between the start of production, October 1, 2021 and November 16, 2021. Identify How/When Recall Condition was Corrected in Production : Engineering made an update to the database on November 16, 2021 to correct an internal feature definitions issue, which inadvertently CORRECTED the issue. Once engineering was able to determine that the initial configuration database that was in place from October 1, 2021 up to the change on November 16, 2021 was the issue, all units that had not shipped were reprocessed with the updated vehicle software file. Recall Schedule : Description of Recall Schedule : Dealer and Owner Notifications are to be issued on or before March 30, 2022. Parts are not required. Planned Dealer Notification Date : MAR 30, 2022 – MAR 30, 2022 Planned Owner Notification Date : MAR 30, 2022 – MAR 30, 2022 * NR – Not Reported
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