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October 15, 2021 NHTSA CAMPAIGN NUMBER: 21V814000
Circuits Connected to Incorrect AMP Breaker
The wrong amperage circuit breaker may not provide adequate circuit protection, increasing the risk of a fire.
NHTSA Campaign Number: 21V814
Manufacturer KZRV, L.P.
Components ELECTRICAL SYSTEM
Potential Number of Units Affected 8
Summary
KZRV, L.P. (KZRV) is recalling certain 2022 Stratus and SportTrek trailers. The water heater and fireplace circuits were improperly connected to a 20amp circuit breaker instead of a 15amp circuit breaker.
Remedy
Dealers will replace circuit breaker, free of charge. Owner notification letters were mailed December 6, 2021. Owners may contact KZRV customer service at 1-800-768-4016 ext. 154 or 153. KZRV’s number for this recall is KZ-2021-06.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Plt. 8 Water Heater & Fireplace Breaker Repair Instructions
NHTSA Recall # 21V‐814
KZ Recall # KZ‐2021‐06
Step 1: Identify the breaker labeled “Water Heater” in the distribution panel. If the circuit breaker is a 15‐amp breaker, then the distribution panel is correct and no repair is needed. If breaker is 20 amps, verify that the water heater is de‐energized when the breaker is in the off position.
Step 2: Identify the breaker labeled “Fireplace” in the distribution panel. If the circuit breaker is a 15‐amp breaker, then distribution panel is correct and no repair is needed. If the circuit breaker is 20 amps, then verify that the fireplace is de‐energized when the breaker is in the off position.
Step 3: Turn off the 30‐amp main service breaker. Remove distribution panel cover and locate water heater breaker and fireplace breaker. Trace wire from breakers to where wire enters the rear of distribution panel. Determine the color of exterior Romex sheathing. If sheathing color is yellow, wire is correctly sized and repair is not necessary. Re‐install distribution panel cover and turn on main 30 amp breaker. If sheathing color is white or green proceed to step 3.
Step 4: Remove both wires from 15/20 duplex breakers. Remove 15/20 duplex breakers from distribution panel. Install 15/15 duplex breakers. Install water heater wire in bottom 15‐amp breaker. Install remaining wire in top 15‐amp breaker. Repeat previous steps for fireplace breaker. Re‐install distribution panel cover. Turn all breakers on. Verify that breakers labeled Water Heater and fireplace in the distribution panel de‐energizes the water heater and fireplace respectively when in the off position. If so, turn on breaker and repair is complete.
Parts: PN# 123406
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. KZRV has decided that a defect which relates to motor vehicle safety exists in certain 2022 Stratus and 2022 SportTrek models. As a result, KZRV is conducting a safety recall. We apologize for any inconvenience this action may cause you; however, your safety and continued satisfaction are of the utmost importance to us.
Reason for this recall
The vehicles subject to this recall were built with two incorrect circuit breakers. Under certain conditions the circuit breakers may not trip and could result in a fire resulting in property damage, personal injury or death. This repair will be done at no cost to you.
What we will do
The remedy is to change the 20 Amp circuit breaker which controls the water heater circuit and the 20 Amp circuit breaker which controls the fireplace circuit with the proper 15 Amp circuit breakers. The repair should take approximately 30 minutes to complete.
What we need you to do
You should contact your selling dealer immediately to schedule a service appointment to have the defect repaired in your vehicle. If you have questions concerning this recall or if you need any assistance, please contact the KZRV Warranty/Service Department by mail at KZRV, L.P., 0985 N 900 W, Shipshewana, IN 46565, or by phone at (800)768-4016 ext. 154 or 153. If you had appropriate repairs completed prior to receipt of this recall notice, and if you incurred any direct cost in connection with obtaining such repair, you may be eligible to receive reimbursement from KZRV by contacting the KZRV Warranty/Service Department.
If after contacting KZRV Customer Service you are still not satisfied we have done our best to remedy this situation, you may also submit a written complaint to: Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE, Washington, DC 20590. You may call the toll‐free Vehicle Safety Hotline at 1‐888‐327‐4236 (TTY: 1‐800‐424‐9153; or go to http://www.safercar.gov.) Federal regulations require that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.
We apologize for any inconvenience this action may cause you; however, your safety and continued satisfaction are of the utmost importance to us.
Thank you for your attention and cooperation in this matter.
Chronology :
10/7/2021 – KZ PDI department inspected a Plant #8 RV. They noted the improper protection of the 14/2 wire on the water heater and fireplace circuits . Yard inventory for plant #8 production is put on hold.
10/8/2021 – The yard inventory units for Plant #8 are inspected and found with the same defect. These units are corrected.
10/14/2021 – Additional units are repaired at transportation yards. Further verifications indicate units potentially affected have been shipped to dealers.
10/15/2021 – A safety Committee review is held and determines a recall should be issued.
2 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| KZRV | SPORTTREK | 2022 |
| KZRV | STRATUS | 2022 |
9 Associated Documents
Defect Notice Recall 573 Report
RCLRPT-21V814-9153.PDF 213.526KB
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Manufacturer Notices(to Dealers,etc)
RCMN-21V814-9559.pdf 142.087KB
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ISSUED Owner Notification Letter(Part 577)
RCONL-21V814-7399.pdf 232.16KB
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Recall Quarterly Report #1, 2021-4
RCLQRT-21V814-4586.PDF 211.127KB
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Recall Acknowledgement
RCAK-21V814-9501.pdf 645.793KB
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Recall Quarterly Report #2, 2022-1
RCLQRT-21V814-4784.PDF 211.224KB
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Recall Quarterly Report #3, 2022-2
RCLQRT-21V814-1849.PDF 211.307KB
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Remedy Instructions and TSB
RCRIT-21V814-5662.pdf 104.503KB
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Recall Quarterly Report #4, 2022-3
RCLQRT-21V814-8949.PDF 211.411KB
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Latest Recalls Documents
For the Latest and Most Recent Recalls Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=21V814&docType=RCL
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SEOCONTENT-START
IMPORTANT SAFETY RECALL This notice applies to your vehicle: «VIN» «Owner_name» «Street» «City», «State» «Zip» Dear «Owner_name»: This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. KZRV has decided that a defect which relates to motor vehicle safety exists in certain 2022 Stratus and 2022 SportTrek models. As a result, KZRV is conducting a safety recall. We apologize for any inconvenience this action may cause you; however, your safety and continued satisfaction are of the utmost importance to us. The vehicles subject to this recall were built with two incorrect circuit breakers. Under certain conditions the circuit breakers may not trip and could result in a fire resulting in property damage, personal injury or death. This repair will be done at no cost to you. The remedy is to change the 20 Amp circuit breaker which controls the water heater circuit and the 20 Amp circuit breaker which controls the fireplace circuit with the proper 15 Amp circuit breakers. The repair should take approximately 30 minutes to complete. You should contact your selling dealer immediately to schedule a service appointment to have the defect repaired in your vehicle. If you have questions concerning this recall or if you need any assistance, please contact the KZRV Warranty/Service Department by mail at KZRV, L.P., 0985 N 900 W, Shipshewana, IN 46565, or by phone at (800)768-4016 ext. 154 or 153. If you had appropriate repairs completed prior to receipt of this recall notice, and if you incurred any direct cost in connection with obtaining such repair, you may be eligible to receive reimbursement from KZRV by contacting the KZRV Warranty/Service Department. If after contacting KZRV Customer Service you are still not satisfied we have done our best to remedy this situation, you may also submit a written complaint to: Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE, Washington, DC 20590. You may call the toll‐free Vehicle Safety Hotline at 1‐888‐327‐4236 (TTY: 1‐800‐424‐9153; or go to http://www.safercar.gov.) Federal regulations require that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. We apologize for any inconvenience this action may cause you; however, your safety and continued satisfaction are of the utmost importance to us. Thank you for your attention and cooperation in this matter. Sincerely, KZRV, LP Delbert Miller Vice President Corporate cc: National Highway Traffic Safety Administration (NHTSA) Recreational Vehicle Safety Recall Notice Safety Recall: 21V‐814 Safety Advisory: KZ‐2021‐06 October 20, 2021 Reason for this recall What we will do What we need you to do
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IMPORTANT SAFETY RECALL KZ RV, L.P. NHTSA Recall Number 21V‐814 Internal Recall Number: KZ‐2021‐06 Date: October 20, 2021 TO: KZ RV Dealer Problem The vehicles subject to this recall were built with incorrect circuit breakers. The circuit breakers may not trip and protect the wiring and could result in a fire resulting in property damage, personal injury or death. RANGE OF VEHICLES INVOLVED: 2022 Stratus 2022 SportTrek WARRANTY REIMBURSEMENT: A notice of this recall has been sent to affected retail owners. A copy of the Owner’s letter is included for your review. They may request that you complete the repair. If so, please follow the warranty reimbursement procedure. If the unit and/or units are in your inventory, or if you are requested to perform the repair for the retail customer, please complete the advised repair and send in a warranty claim referencing this recall number for reimbursement. The time allowed for repair is 30 minutes. SERVICE ACTION: Replace the 20 Amp circuit breaker which controls the water heater circuit and the 20 Amp circuit breaker which controls the fireplace with the proper 15 Amp circuit breakers. encl. – Owners Letter Delbert Miller Vice President Corporate
SEOCONTENT-END