Window Adhesive Failure – 2018-2019 NRC Motorhomes

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August 9, 2021 NHTSA CAMPAIGN NUMBER: 21V624000

Window Adhesive Failure

Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury.

 

NHTSA Campaign Number: 21V624

Manufacturer NRC MODIFICATIONS, INC.

Components EQUIPMENT, STRUCTURE

Potential Number of Units Affected 31

 

Summary

NRC Modifications, Inc. (NRC) is recalling certain 2018-2019 NRC Motorhomes equipped with Hehr 6400 Series windows. The adhesive that bonds the vented portion of the window may fail.

 

Remedy

Dealers will inspect the windows, and replace the vent if necessary, free of charge. Owner letters were mailed October 13, 2021. Owners may contact NRC customer service at 1-574-825-3646.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 


October 13, 2021

IMPORTANT SAFETY RECALL NHTSA Recall ID 21-V-624

RE: NHTSA RECALL 21V-624 for Lippert (Hehr Windows), 6400 Series

Dear Valued Customer,

This notice is sent to you in accordance with requirements of the National

Highway Traffic and Motor Vehicle Safety Act

Lippert has determined that a defect which is related to motor vehicle safety exists with the 6400 Series windows. The windows were manufactured from October 2018 thru August 2020. Lipperts records show that NRC purchased windows listed on the recall has been installed in motorhomes purchased by Fairview Motorsports.

 

The defect is a possible loss of bond between the 2 pieces of glass allowing the vent seal to be compromised. There is a possibility of the window adhesive failing which could allow the vent to detach and cause a crash.

 

Lippert will supply a gauge to be used while conducting inspections of the vent portion of the window, as well as the replacement vent if found to be defective. Lippert will also reimburse you for 0.4 labor charged by your dealers to inspect the window vent involved/ and or replace any needed vent at the flat rate of 0.5 hour. The parts are currently available.

 

Include in this notice is a 4 page guide from Lippert. It is a guide for replacement/ and or reimbursement if the repair has been completed.

 

NRC has determined that Fairview Motorsports has 7 motorhomes out in the field with potential window issues. NRC will provide you with the chassis and vin numbers of those units in this recall and letter.

 

If you are having difficulty getting you vehicle repaired in a reasonable amount of time or without charge, you may write to the: Administrator National Highway Traffic Safety Administration, 1200 New Jersey Ave, S.E., Washington D.C. 20590 or you can call the toll free Vehicle Safety hotline: 888-327-4236 or (TTY: 800-424-91532), or visit www.safecar.gov.

 

Lippert information for the window recall is as follows: phone 574-538-4514 or email at recall Icil.com.

Sincerely,

 

NRC Modifications 51045 Greenfiedl Parkway, Middlebury IN 46540

 

Fairview Motorsports

Unit N16727 35-1/2 Freightliner Cascadia VIN#3ALHGLD17JSJV5172
Unit N16732 27-1/2 Peterbilt VIN#1NPBGGGG10D604173
Unit N16735 37 Freightliner Cascadia VIN#3ALHGED14KDJZ7932
Unit N16738 33 Freightliner Cascadia VIN#3ALHGED16KDJZ7933
Unit N16743 35-1/2′ Peterbilt 389 VIN#1NPXL49X8LD635356
Unit N16760 25-1/2′ Freight]iner Cascadia VIN#3ALAHLDVILSLL4019
Unit N16745 20′ Western Star VIN#5KKHBLD17LLLL4030

 

Fairview Motorsports

1735 Fairview Ave (mail ing address is 2645 Prestwick Place) Decatur IL 62521

 

51045 Greenfield Parkway • Middlebury, IN 46540 • (574) 825-3646 • Fax (574) 825-3586 • Website: www.nrcmod.com

 


21E047 Hehr 6400 Series Windows Adhesive Failure

 

21E047 Hehr 6400 Series Windows Adhesive Failure

 


2 Affected Products

Vehicle

MAKE MODEL YEAR
NRC MOTOR HOME 2018-2019

 


6 Associated Documents

Recall Acknowledgement

RCAK-21V624-5172.pdf 646.489KB

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Defect Notice 573 Report

RCLRPT-21V624-4186.PDF 212.736KB

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Recall 573 Report – Amendment 3

RCLRPT-21V624-8239.PDF 213.304KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-21V624-7215.pdf 2683.127KB

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Recall 573 Report – Amendment 1

RCLRPT-21V624-8204.PDF 213.287KB

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Recall 573 Report – Amendment 2

RCLRPT-21V624-5023.PDF 213.284KB

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Latest Recalls Documents

For the Latest and Most Recent Recalls Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=21V624&docType=RCL

 


 

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