Recall 51-1380 2011-2020 Coachmen & Forest River Recreational Vehicles Window Adhesive Failure

July 9, 2021 NHTSA CAMPAIGN NUMBER: 21V523000

Window Adhesive Failure

Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury.

 

NHTSA Campaign Number: 21V523

Manufacturer Forest River, Inc.

Components STRUCTURE, EQUIPMENT

Potential Number of Units Affected 825

 

Summary

Forest River, Inc. (Forest River) is recalling certain 2015-2017 Coachmen Cross Country, 2015 Coachmen Encore, 2016-2020 Coachmen Mirada, 2018-2021 Coachmen Sportscoach, 2019-2021 Forest River Berkshire, 2011-2016 Forest River Blue Ridge, 2014-2019 Forest River Cardinal, 2014-2020 Forest River Cedar Creek, 2014-2021 Forest River Georgetown, 2019 Forest River Legacy, and 2017-2018 Forest River Riverstone recreational vehicles equipped with Hehr 6400 Series windows. The adhesive that bonds the vented portion of the window may fail.

 

Remedy

Dealers will inspect the windows, and replace the vent if necessary, free of charge. Owner notification letters were mailed September 2, 2021. Owners may contact Forest River customer service at 1-574-825-8600. Forest River’s number for this recall is 51-1380.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 


This Notice applies to your vehicle VIN listed above.

 

Dear Forest River Customer:

This notice is sent to you in accordance with the requirements of the Motor Vehicle Safety Act. This notice is also sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Forest River – Office of Corporate Compliance (“OCC”) has decided that a defect, which relates to the motor vehicle safety, exists in certain 2017-2021 Coachmen Sportscoach, 2014 – 2017 Cross Country, 2015 Encore, 2016 – 2020 Mirada Class A Motorhomes. As well as 2014 – 2021 Forest River Georgetown, 2019 – 2021 Berkshire, 2014 FR3, and 2019 Legacy Class A Motorhomes, Along with 2011 – 2016 Forest River Blue Ridge, 2012 – 2019 Cardinal, 2014 – 2020 Cedar Creek, and 2014 – 2018 Riverstone Fifth Wheels. This is to inform you that your vehicle may contain a defect that could affect the safety of a person.

 

WHAT IS THE DEFECT/NONCOMPLIANCE?

As per Lippert Components Inc. Recall 21E047, certain Hehr 6400 Series Windows may have an adhesive failure on the vented portion of the window.

 

EVALUATION OF THE RISK TO THE VEHICLE AND OPERATOR(S) RELATED TO THE RECALL.

Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury.

 

WHAT IS FOREST RIVER AND OUR DEALERSHIPS GOING TO DO?

Forest River is notifying dealerships of the recall. You may have the recall corrected at any Forest River dealership. However, it is preferable if you have your selling dealership perform the remedy. Forest River completely covers your cost for the remedy; you will not receive any bill of sale for anything covered under the above recall number.

 

WHAT SHOULD YOU DO?

Please contact your dealer immediately and request a service appointment to schedule the free remedy. The vehicle Owner is responsible for arranging to have the work completed. Please state you have been notified by Forest River of having a recall in process for your vehicle and provide the recall number for the dealership. It is also helpful to the dealership to have a copy of this letter when you take your vehicle in for the recall remedy.

You may also visit www.forestriverinc.com for dealer locations.

 

HOW LONG WILL THE REMEDY PROCESS TAKE?

The estimated time of repair may vary around .5 hours per window. However, the dealership may need to keep your vehicle or schedule an appointment with you for a later date to fit into their regular service schedule.

 


Model year Make Unit item USA
2011 Blue Ridge Fifth-Wheel BLF3600RS 1
2012 Blue Ridge Fifth-Wheel BLF3600RS 1
2014 Cardinal Fifth-Wheel CAF3727RE 1
2014 Cardinal Fifth-Wheel CAF3850RL 2
2014 Cedar Creek Fifth-Wheel CRF36CKTS 1
2014 Cedar Creek Fifth-Wheel CRF38FL 1
2014 Cedar Creek Fifth-Wheel WZCRF29RE 1
2014 Georgetown Class A GTA377XLF 2
2014 Georgetown Class A GTA378XLF 1
2015 Cardinal Fifth-Wheel CAF3450RL 2
2015 Cardinal Fifth-Wheel CAF3727RE 1
2015 Cardinal Fifth-Wheel CAF3825FL 1
2015 Cardinal Fifth-Wheel CAF3850RL 2
2015 Cedar Creek Fifth-Wheel CRF29RE 1
2015 Cedar Creek Fifth-Wheel WZCRF33IK 1
2015 Cross Country Class A CCA404RB 1
2015 Encounter Class A ECA36BHF 1
2015 Georgetown Class A GTA377XLF 3
2015 Georgetown Class A GTA378XLF 1
2016 Blue Ridge Fifth-Wheel BLF3025RL 1
2016 Blue Ridge Fifth-Wheel BLF3045RL 2
2016 Cardinal Fifth-Wheel CAF3250RL 4
2016 Cardinal Fifth-Wheel CAF3825FL 3
2016 Cardinal Fifth-Wheel CAF3850RL 3
2016 Cardinal Fifth-Wheel CAF3875FB 2
2016 Cedar Creek Fifth-Wheel CRF38FB2 1
2016 Cross Country Class A CCA407FW 1
2016 Georgetown Class A GTA369XLF 3
2016 Georgetown Class A GTA377XLF 1
2017 Cardinal Fifth-Wheel CAF3250RL 1
2017 Cardinal Fifth-Wheel CAF3825FL 2
2017 Cardinal Fifth-Wheel CAF3850RL 1
2017 Cardinal Fifth-Wheel CAF3875FB 2
2017 Cardinal Fifth-Wheel CAF3950TZ 2
2017 Cedar Creek Fifth-Wheel CRF33IK 1
2017 Cedar Creek Fifth-Wheel CRF38EL 2
2017 Georgetown Class A GTA31L5 1
2017 Georgetown Class A GTA364TSF 1
2017 Georgetown Class A GTA369XLF 2
2017 Georgetown Class A GTA377XLF 2
2017 Georgetown Class A GTA378XLF 1
2018 Cardinal Fifth-Wheel CAF322DS 1
2018 Cardinal Fifth-Wheel CAF3250RL 1
2018 Cardinal Fifth-Wheel CAF3250RLX 1
2018 Cardinal Fifth-Wheel CAF3350RLX 1
2018 Cardinal Fifth-Wheel CAF3456RL 1
2018 Cardinal Fifth-Wheel CAF3655RSLE 1
2018 Cardinal Fifth-Wheel CAF3875FBX 1
2018 Cardinal Fifth-Wheel CAF3950TZ 2
2018 Cardinal Fifth-Wheel CAF3950TZX 1
2018 Georgetown Class A GTA378XLF 1
2018 Sportscoach Class A S1A409BG-360 1
2019 Cardinal Fifth-Wheel CAF3350RLX 2
2019 Cedar Creek Fifth-Wheel CRF33IK 1
2019 Cedar Creek Fifth-Wheel CRF34RL2 1
2019 Cedar Creek Fifth-Wheel CRF36CK2-W 1
2019 Cedar Creek Fifth-Wheel CRF38EL 2
2019 Georgetown Class A GTA31L5F 4
2019 Georgetown Class A GTA31R5F 1
2019 Georgetown Class A GTA34H5F 3
2019 Georgetown Class A GTA369XLF 5
2019 Georgetown Class A GTA36B5F 2
2019 Georgetown Class A GTA377XLF 1
2019 Georgetown Class A GTA378XLF 2
2019 Sportscoach Class A S1A404RB-360 1
2020 Cedar Creek Fifth-Wheel CRF36CK2 1
2020 Cedar Creek Fifth-Wheel CRF38EL 1
2020 Georgetown Class A GTA31L5F 2
2020 Georgetown Class A GTA34H5F 1
2020 Georgetown Class A GTA369XLF 7
2020 Georgetown Class A GTA36B5F 2
2020 Georgetown Class A GTA36D7 9
2020 Georgetown Class A GTA36K7 6
2020 Georgetown Class A GTA378XLF 5
2020 Mirada Class A MDA29FW 1
2021 Georgetown Class A GTA31L5F 1
2021 Georgetown Class A GTA34M5F 1
2021 Georgetown Class A GTA36B5F 3
2021 Georgetown Class A GTA36D7 9
2021 Georgetown Class A GTA36K7 7
Grand Total 158

 


HEHR 6400 SERIES WINDOW VENT RECALL

 

21E047 Hehr 6400 Series Windows Adhesive Failure

 



46 Affected Products

Vehicles

MAKE MODEL YEAR
COACHMEN CROSS COUNTRY 2015-2017
COACHMEN ENCORE 2015
COACHMEN MIRADA 2016-2020
COACHMEN SPORTSCOACH 2018-2021
FOREST RIVER BERKSHIRE 2019-2021
FOREST RIVER BLUE RIDGE 2011-2016
FOREST RIVER CARDINAL 2014-2019
FOREST RIVER CEDAR CREEK 2014-2020
FOREST RIVER GEORGETOWN 2014-2021
FOREST RIVER LEGACY 2019
FOREST RIVER RIVERSTONE 2017-2018

 


12 Associated Documents

Recall Acknowledgement

RCAK-21V523-2496.pdf 647.252KB

RCAK-21V523-2496

 


Miscellaneous Document – Lippert 21E-047 Inspection and Remedy Instructions.

RMISC-21V523-5486.pdf 1096.53KB

RMISC-21V523-5486

 


Recall 573 Report – Amendment 1

RCLRPT-21V523-4543.PDF 218.927KB

RCLRPT-21V523-4543

 


Defect Notice 573 Report

RCLRPT-21V523-8249.PDF 217.646KB

RCLRPT-21V523-8249

 


Miscellaneous Document – Model listing

RMISC-21V523-5892.pdf 130.584KB

RMISC-21V523-5892

 


Recall 573 Report – Amendment 2

RCLRPT-21V523-1882.PDF 220.197KB

RCLRPT-21V523-1882

 


Recall 573 Report – Amendment 4

RCLRPT-21V523-8173.PDF 220.193KB

RCLRPT-21V523-8173

 


Remedy Instructions and TSB

RCRIT-21V523-2217.pdf 1171.698KB

RCRIT-21V523-2217

 


ISSUED Owner Notification Letter(Part 577)

RCONL-21V523-6138.pdf 212.833KB

RCONL-21V523-6138

 


Manufacturer Notices(to Dealers,etc)

RCMN-21V523-7340.pdf 225.46KB

RCMN-21V523-7340

 


Recall Quarterly Report #1, 2021-3

RCLQRT-21V523-2361.PDF 211.123KB

RCLQRT-21V523-2361

 


Recall Quarterly Report #2, 2021-4

RCLQRT-21V523-8036.PDF 211.228KB

RCLQRT-21V523-8036

 


Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=21V523&docType=RCL

 


 

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