Recall 21012 – Incorrect Electrical Connection on Pump Harness – 2019-2021 Spartan Fire S180 Pumper Emergency Vehicles

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Recall Service Bulletin
Recall Service Bulletin
RSB21-500-001
Page 1 of 5 CPS-FR-0008
Rev: 1.0
21012
Service Bulletins are intended for use by Professional Technicians only. They are written to guide Professional Technicians in performing service to
vehicles of specific nature in conjunction with industry standards. Professional Technicians are appropriately trained on industry standards and have
the tools and equipment to perform procedures safely and properly.
DATE: 7/8/2021
APPLIES TO: This Recall service bulletin applies to 2019 through 2021 model year, S-
180 model emergency response pumpers built between April 2019 and
November 2020.
NHTSA/TC Id: 21V-459
CONDITION: Incorrect terminal installed on harness connected to pump control
solenoid.
CORRECTION: Replace with correct terminals.
LABOR ALLOCATION: 1 Hour
CLASSIFICATION: V3
PARTS NEEDED:
QTY Part Number Description
4 12124580 Weather-Pack female terminal
4 12010293 Weather-Pack cable seal
GENERAL INSTRUCTIONS:
Thoroughly review entire service bulletin before starting work. If there are questions or concerns
with steps defined in this service bulletin, contact Spartan Fire, LCC. Customer & Product Support
Group.
All applicable industry safety standards must be followed when performing work identified in this
procedure.
Recall Service Bulletin
Recall Service Bulletin
RSB21-500-001
Page 2 of 5 CPS-FR-0008
Rev: 1.0
21012
Service Bulletins are intended for use by Professional Technicians only. They are written to guide Professional Technicians in performing service to
vehicles of specific nature in conjunction with industry standards. Professional Technicians are appropriately trained on industry standards and have
the tools and equipment to perform procedures safely and properly.
STEP-BY-STEP INSTRUCTIONS:
1. Locate 2 connectors that connect the harness to the pump shift control solenoid. These are
typically located towards the middle of the truck on the drivers side frame rail. Road Solenoid
connector will have orange wire labeled ERV738 & black wire labeled ERV510D. Pump solenoid
connector will have blue wire labeled ERV739 & black wire labeled ERV510E.
2. Identify type of connector. Deutsch or Weather-Pack. See Figure 2.1
Figure 2.1
3. If connection is made with Deutsch connector no further action is needed. If connection is
made with Weather-Pack connector move on to step 4.
4. Disconnect both Weather-Pack connectors that connect the harness to the pump shift control
solenoid.
5. Inspect the harness side connector (Female connector assembly) terminals to verify they are
a female (sleeve) terminal, not a male (pin) terminal. See figure 3.1
Recall Service Bulletin
Recall Service Bulletin
RSB21-500-001
Page 3 of 5 CPS-FR-0008
Rev: 1.0
21012
Service Bulletins are intended for use by Professional Technicians only. They are written to guide Professional Technicians in performing service to
vehicles of specific nature in conjunction with industry standards. Professional Technicians are appropriately trained on industry standards and have
the tools and equipment to perform procedures safely and properly.
Figure 3.1
6. If female (sleeve) terminals are installed the connection is correct & the connectors can be
reconnected as they were.
7. If male (pin) terminals were installed in the female connector assembly they will need to be
replaced with the correct female (sleeve) terminals.
8. Open hinged TPA on female connector assembly. (See cross sectional view in figure 3.1 above
for hinged TPA location)
9. Insert terminal removal tool into front of female connector assembly & remove incorrect
male (pin) terminal. See Figure 4.1
Recall Service Bulletin
Recall Service Bulletin
RSB21-500-001
Page 4 of 5 CPS-FR-0008
Rev: 1.0
21012
Service Bulletins are intended for use by Professional Technicians only. They are written to guide Professional Technicians in performing service to
vehicles of specific nature in conjunction with industry standards. Professional Technicians are appropriately trained on industry standards and have
the tools and equipment to perform procedures safely and properly.
Figure 4.1
10. Cut wire just below removed terminal & discard male terminal.
11. Strip wire insulation leaving approx. ¼” of exposed wire.
12. Insert 12010293 cable seal on to wire before the crimping of 12124580 female terminal
sleeve onto wire. Inspect to make sure terminal is straight and not bent. Ensure the conductors
are crimped to the conductor grip of the terminal and the cable seal is crimped along with the
wire insulation grip. (See figure 4.2 showing proper crimp around seal & insulation)
Figure 4.2
Recall Service Bulletin
Recall Service Bulletin
RSB21-500-001
Page 5 of 5 CPS-FR-0008
Rev: 1.0
21012
Service Bulletins are intended for use by Professional Technicians only. They are written to guide Professional Technicians in performing service to
vehicles of specific nature in conjunction with industry standards. Professional Technicians are appropriately trained on industry standards and have
the tools and equipment to perform procedures safely and properly.
13. Insert female terminal into connector location where male terminal was previously removed.
(See figure 5.1 showing proper wire locations)
Figure 5.1
14. Continue steps 8 thru 12 until all incorrect terminals have been replaced. (4 terminals on 2
connectors)
15. Check pump operation to ensure Road and Pump Modes work properly.
a. Turn on the master battery and ignition switches.
b. Ensure the park brake is set.
c. Start the truck.
d. Engage the water pump using the switch in the cab. Make sure to follow all
operational and safety placards in the cab relating to engaging the pump.
i. Do not run the water pump for more than 30 seconds without opening
the tank to pump valve to recirculate tank water through the pump.
e. Verify the “Pump Engaged” indicator light in the cab is illuminated.
f. Disengage the water pump using the switch in the cab.
g. Verify the “Pump Engaged” indicator light in the cab is no longer illuminated.
h. Turn off the ignition and master battery switch.

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July 9, 2021
This notice applies to
Dear Valued Customer,
EMERGENCY RESPONSE
Srandon, SD I Charlotte, Mt I Ephrata, PA Snyder, NE
SPARTANER.COM
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
Spartan Fire, LLC has decided t hat a defect which relates to motor vehicle safety exists in certain model
year 2019-2021, S-180 model emergency response pumpers.
Please note: The Vehicle Identification Number that may be affected by this recall is located at the top
of this letter.
What is the defect?
On the affected vehicles, the harness manufacturer installed the incorrect terminals within one side of
the connectors, resulting in a male to male terminal connection where it should have been a male to
female terminal connection. When the incorrect terminals are installed, this may cause a poor
connection and the vehicle to not shift into pump mode when requested.
A poor connection at the terminals may cause the vehicle to not shift into pump mode when
requested. This increases the risk of personal injury and equipment damage. The issue could occur
without warning.
Corrective Action:
Spartan dealers will remove and replace the terminals at no charge.
Labor Time:
Removal of the affected pump shift harness terminals and installation of the new terminals may take up
to 1 hour.
Spartan Fire, LLC
Spartan Fire, LLC
What You Should Do:
Contact your local dealer to have the work performed. If you cannot locate a dealer, call Spartan at 1-
800-867-6478 to locate your nearest dealer. Steps will be taken to ensure the recall is performed at
the nearest dealer.
Leased Vehicles:
The lessor must notify the lessee by first class mail within ten (10) days from receipt of their owner
notification letter from the manufacturer; both for the initial notification and all subsequent
notifications.
Reimbursement:
If you had this repair performed before you received this letter, you may be eligible to receive
reimbursement for the cost of obtaining a pre-notification remedy of the problem associated with this
recall. For more information contact Spartan at 1-800-867-6478.
Information Change:
If you have changed your address, sold or traded your vehicle, please email us at
Firetruckservice@spartanmotors.com to provide updated information.
If the authorized service center has failed or is unable to remedy the defect without charge and within a
reasonable time, contact Spartan at 1-800-867-6478. You may also submit a complaint to the
Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue SE, Washington,
D.C. 20590 or call the Auto Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to
https://www.safercar.gov if you feel the manufacturer has failed or is unable to remedy the defect
without charge.
We regret any inconvenience this service may cause you. Your safety and continued satisfaction with the
quality and performance of your chassis is of the utmost concern to us.
Sincerely,
Spartan Fire, LLC

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