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May 12, 2021 NHTSA CAMPAIGN NUMBER: 21V340000
Aerial Unit May Fail During Use
Failure of the aerial unit can increase the risk of injury.
NHTSA Campaign Number: 21V340
Manufacturer Equipment Technology, L.L.C.
Components STRUCTURE
Potential Number of Units Affected 89
Summary
Equipment Technology, L.L.C. (ETI) is recalling certain 2018-2021 ETC37IH and ETC40IH vehicles. The weld between the outrigger assembly and the body’s sub-frame assembly may be inadequate, which could result in failure of the aerial unit during use.
Remedy
ETI will inspect the welds, and repair or replace the rear shear plates, free of charge. Owner notification letters were mailed on June 22, 2021. Owners may contact ETI customer service at 1-405-748-3841.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
June 16, 2020
IMPORTANT SAFETY RECALL
This notice applies to your vehicle, VIN: See Attached List
National Highway Traffic Safety Administration Recall Number: 21V340
This notice is being sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
Why is a recall being conducted?
ETI has decided that a defect relating to motor vehicle safety exists in certain models of its Aerial Lift Trucks. The recall population includes affected models assembled from January 2017 to November 2020, with front outriggers that contain part numbers: 11700-STD, 11836-STD, 11855-STD, 11863-CG, 11863-STD, 11872, 11948-STD, 12159-PKV, 12159STD, 12380-STD, and 12484-F17-STD.
We have determined that there is an inadequate weld connecting the outrigger assembly and the body’s sub-frame assembly, which allows the sub-frame to move and the rear shear plate to fatigue and/or potentially fail while carrying all the body and aerial unit load. If there is a resulting failure of the aerial unit during use, this could cause serious injury to persons or property damage.
What are we doing about the problem?
Aerial lift trucks subject to this recall will be inspected by an ETI representative, and any units found to have non-conforming outrigger/shear plate welds will be repaired and replaced in the field. There will be no charge to you for this work.
What should you do?
Immediately remove your aerial lift truck from service. Please contact our Customer Service Department and provide us with your Vehicle Identification Number (VIN), Serial Number, and Unit Location to arrange for a field inspection by an ETI representative.
Contact Customer Service via phone or email:
T (405) 748-3841
TF (888) 748-3841
etiservice@etiequipment.com
How long will it take?
The work will be carried out as quickly and efficiently as possible in order to minimize inconvenience to our customers. The repair work is expected to take approximately 8 hours, and can be done onsite, at the customer’s location.
If, after having attempted to take advantage of this recall, you believe that you have not been able to have your Aerial Lift Truck remedied without charge and within a reasonable amount of time, you may submit a complaint to the Administrator, National Highway Traffic Safety
Administration, 1200 New Jersey Ave., S.E., Washington, D.C. 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to https://www.safercar.gov.
At ETI, the safety of our customers and Aerial Lift Truck operators is a top priority. We appreciate your confidence in our product and wish to do everything we can to retain that confidence. We recognize that this recall action will be an inconvenience to you, but ETI will strive to minimize it to the best of our ability.
Sincerely,
Andrew Kapraun
Quality Manager
341 NW 122nd Street | Oklahoma City, OK | 73114 | USA
8 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| ETI | ETC 37 IH | 2018-2021 |
| ETI | ETC 40 IH | 2018-2021 |
9 Associated Documents
Recall 573 Report- Amendment 2
RCLRPT-21V340-4071.PDF 213.569KB
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Owner Notification Letter(Part 577)
RCONL-21V340-0908.pdf 108.522KB
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Recall Acknowledgement
RCAK-21V340-9916.pdf 645.153KB
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Recall 573 Report- Amendment 1
RCLRPT-21V340-4972.PDF 213.483KB
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Defect Notice 573 Report
RCLRPT-21V340-2191.PDF 213.488KB
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Recall Quarterly Report #3, 2021-4
RCLQRT-21V340-3379.PDF 211.308KB
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Recall Quarterly Report #2, 2021-3
RCLQRT-21V340-8575.PDF 211.22KB
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Recall Quarterly Report #1, 2021-2
RCLQRT-21V340-6677.PDF 211.125KB
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Recall 573 Report – January 26, 2022
RCLRPT-21V340-3662.PDF 213.566KB
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Latest Recalls Documents
For the Latest and Most Recent Recalls Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=21V340&docType=RCL
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