203-1327 – Wire with Incorrect Gauge May Melt – 2021 Coachmen Catalina Travel Trailers

April 23, 2021 NHTSA CAMPAIGN NUMBER: 21V287000

Wire with Incorrect Gauge May Melt

A melted wire could cause a short, increasing the risk of a fire.

 

NHTSA Campaign Number: 21V287

Manufacturer Forest River, Inc.

Components 

Potential Number of Units Affected 88

 

Summary

Forest River, Inc. (Forest River) is recalling 2021 Coachmen Catalina travel trailers. A wire with the incorrect gauge was routed from the battery and may melt.

 

Remedy

Forest River will notify owners, and dealers will replace the wire, free of charge. Owner notification letters were mailed May 13, 2021. Owners may contact Forest River customer service at 1-574-825-8657. Forest River’s number for this recall is 203-1327.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

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Make(s): CATALINA Model(s): BCAT192FQS Model Year(s): 2021	Repair Code: RC-003-22-00-004053 Allotted Time: .50 HRS. Inspection Code: N/A Allotted Time: N/A
Concern: An incorrect wire gauge was routed from the battery into a 100AMP breaker then to a 1000W Inverter.	Photo(s) Required: YES Prior Authorization Required: YES Part(s) Kit Number: F100265185 Part(s) Return: NO

 

Disconnect the vehicles’ battery Positive and Negative, disconnect any House battery(s) Positive and Negative, if equipped with a generator ensure it is off and lastly, ensure the vehicle is disconnected from shore power. Block any tires/wheels to prevent the vehicle from rolling. Failure to do so may result in electrocution, fire or other personal injury, property damage and/or death.

 

STEP 1: ACCESS THE INVERTER BY OPENING THE FRONT PASSENGER SIDE BAGGAGE DOOR;

 

STEP 2: LOCATE THE HOLE IN THE FLOOR THE SOLAR PANEL WIRES USE, MEASURE TOWARDS THE CENTER OF THE UNIT 2” AND MAKE A MARK;

 

STEP 3: ON THE MARK MADE, USE A ¾” BUTTERFLY BIT AND DRILL A HOLE THROUGH THE FLOOR AND UNDERBELLY;

 

STEP 4: DISCONNECT THE RED AND BLACK WIRES FROM THE INVERTER AND SOLAR CONTROLLER;

 

STEP 5: DISCONNECT THE RED WIRE FROM THE 100AMP BREAKER THAT IS FROM THE INVERTER AND DISCARD;

 

STEP 6: DISCONNECT THE RED WIRE FROM THE 100AMP BREAKER THAT ROUTS TO THE BATTERY AND DISCARD;

 

STEP 7: DISCONNECT THE BLACK GROUND WIRE FROM THE INVERTER LOCATION ALL THE WAY TO THE BATTERY AND DISCARD;

 

STEP 8: MEASURE THE RED 4 GAUGE WIRES, ONE IS 48”, CONNECT THAT 48” RED 4 GAUGE WIRE TO THE LEFT HAND SIDE OF THE 100AMP BREAKER AND ROUT IT NEXT TO LPG LINE TO THE BATTERY BOX AREA;

 

STEP 9: THE OTHER SHORTER RED 4 GAUGE WIRE IS NOW ROUTED THROUGH THE FLOOR, CONNECTED TO THE INVERTER AND CONNECTING TO THE RIGHT-HAND SIDE OF THE 100AMP BREAKER;

 

STEP 10: TIGHTEN THE NUTS DOWN ON THE 100AMP BREAKER AND THE RED WIRES;

 

STEP 11: ROUT THE BLACK 4 GAUGE WIRE THROUGH THE FLOOR, CONNECT TO THE INVERTER NEGATIVE;

 

STEP 12: INSERT A 3/8” SELF TAPPING LAG INTO THE EYELET AND PUT THE STAR WASHER BEHIND THE EYELET (ENSURE THE STAR WASHER IS NOW BETWEEN THE EYELET AND CHASSIS) AND SECURE TIGHTLY TO THE UNIT CHASSIS;

 

STEP 13: SECURELY ZIP TIE THE RED 4 GAUGE WIRES TO THE BLACK LPG LINE;

 

STEP 14: CLAIM THE REPAIR.

 

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IMPORTANT SAFETY RECALL

NHTSA RECALL: 21V287
CANADA RECALL: 2021-244
FR ID: 203-1327

<<VIN>>
<<OWNER NAME/DEALERNAME>>
<<ADDRESS>>
<<CITY>>, <<ST>> <<ZIP-XXX>>

 

05/13/2021

 

This Notice applies to your vehicle VIN listed above.

 

Dear Forest River Customer:

 

This notice is sent to you in accordance with the requirements of the Motor Vehicle Safety Act. This notice is also sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Forest River – Office of Corporate Compliance (“OCC”) has decided that a defect, which relates to the motor vehicle safety, exists in certain 2021 Coachmen Catalina BCAT192FQS travel trailer recreational vehicles. This is to inform you that your vehicle may contain a defect that could affect the safety of a person.

 

WHAT IS THE DEFECT/NONCOMPLIANCE? 

An incorrect wire gauge was routed from the battery into a 100AMP breaker then to a 1000W Inverter.

 

EVALUATION OF THE RISK TO THE VEHICLE AND OPERATOR(S) RELATED TO THE RECALL.

The incorrect gauge wire could potently melt; causing a short, which could potentially lead to a fire, property damage and/or personal injury.

 

WHAT IS FOREST RIVER AND OUR DEALERSHIPS GOING TO DO?

Forest River is notifying dealerships of the recall. You may have the recall corrected at any Forest River dealership. However, it is preferable if you have your selling dealership perform the remedy. Forest River completely covers your cost for the remedy; you will not receive any bill of sale for anything covered under the above recall number.

 

WHAT SHOULD YOU DO?

Please contact your dealer immediately and request a service appointment to schedule the free remedy to have the correct gauge wire installed.  The vehicle Owner is responsible for arranging to have the work completed.  Please state you have been notified by Forest River of having a recall in process for your vehicle and provide the recall number for the dealership.  It is also helpful to the dealership to have a copy of this letter when you take your vehicle in for the recall remedy.

 

You may also visit www.forestriverinc.com for dealer locations.

 

HOW LONG WILL THE REMEDY PROCESS TAKE?

The estimated time of repair is .5 hours.  However, the dealership may need to keep your vehicle or schedule an appointment with you for a later date to fit into their regular service schedule.

 

WHAT IF YOU HAVE PREVIOUSLY PAID FOR REPAIRS TO YOUR VEHICLE FOR THIS PARTICULAR CONDITION?

If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized.

 

Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall.

 

Please send the service invoice to the following address:

Catalina
Forest River, Inc.
Attn: WARRANTY MANAGER
423 N Main St
Middlebury, IN 46540

 

What if you no longer own this vehicle?

If you no longer own this vehicle and have the address for the current owner, please forward this letter to the new owner within 10 working days after the day in which the notice is received. You have received this letter because government regulations require that a notification is sent to the last known owner of record. Our records indicate that you are the current owner.

 

PLEASE NOTE: FEDERAL LAW REQUIRES THAT ANY VEHICLE LESSOR RECEIVING THIS RECALL NOTICE MUST FORWARD A COPY OF THIS NOTICE TO THE LESSEE WITHIN TEN DAYS.

 

MAY FOREST RIVER ASSIST YOU FURTHER?

If you have difficulties getting your vehicle repaired, please contact your Forest River Representative listed below:

CONTACT	PHONE
CATALINA CUSTOMER SERVICE	(574) 825-4995

 

If you are still having difficulty getting your vehicle repaired in a reasonable amount of time or without charge, you may write to the following address:

For US Owners Please Contact:	For Canadian Owners Please Contact:
Administrator National Highway Traffic Safety Administration 1200 New Jersey Ave, S.E. Washington, D.C. 20590	Head of Recalls Motor Vehicle Safety Investigations Laboratory Transport Canada 80 Noël street, Gatineau, Quebec, J8Z 0A1
Or you may call the toll free Vehicle Safety Hotline at 1-888-327-4236 or (TTY: 1-800-424-9153).	Telephone (800) 333-0510 Facsimile (819) 420-4292
Or visit www.safercar.gov and search; Recall ID: 21V287	Recall ID: 2021-244

 

Sincerely,

 

Forest River, Inc.
Office Manager
Office of Corporate Compliance

 

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IMPORTANT SAFETY RECALL

NHTSA RECALL: 21V287
CANADA RECALL: 2021-244
FR ID: 203-1327

<<DEALERNAME>>
<<ADDRESS>>
<<CITY>>, <<ST>> <<ZIP-XXX>>

 

05/13/2021

 

Pursuant to USC49CFR §577.13 – Notification to Dealerships and Distributors – Paragraph B

“It is a violation of Federal Law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by the notification under a sale or lease until the defect or noncompliance is remedied. Substantial civil penalties apply to violations of this law.”

–Forest River motorized and towable products are contained in this section-

 

CANADA: Pursuant to the Canadian Motor Vehicle Safety Act, section 5

Companies who sell new non-complying vehicles may be in violation of the Motor Vehicle Safety Act. Substantial penalties apply to violations of this law. This notice is being sent to you in accordance with the requirements of the Motor Vehicle Safety Act. This is to inform you that your vehicle may contain a defect that could affect the safety of a person.

 

Forest River – Office of Corporate Compliance (“OCC”) has decided that a safety defect exists in certain 2021 Coachmen Catalina BCAT192FQS travel trailer recreational vehicles. Forest River is recalling the defect model(s) to ensure the safety of our future retail consumers and your dealership. Forest River apologizes for any inconvenience this action may cause your dealership; however, safety continued satisfaction and our commitment to building great products are of the utmost importance to Forest River.

 

The identified VIN referenced in the attached document(s).

The designated Date range of production is 3/29/2021 through 4/19/2021

 

DEFECT/NONCOMPLIANCE:

An incorrect wire gauge was routed from the battery into a 100AMP breaker then to a 1000W Inverter.

 

EVALUATION OF RISK:

The incorrect gauge wire could potently melt; causing a short, which could potentially lead to a fire, property damage and/or personal injury.

 

SERVICE PROCEDURE:

Dealership Service Department Service procedures for addressing the incorrect wire gauge are located on Dealer Connect.

 

WHAT IS THE PART NUMBER OF THE REMEDY KIT?

F100265185

 

PARTS AND RETURN:

Pictures are required for the remedy and/or inspection after installation.  Pictures of the remedy are a condition of payment in which must be provided with a claim against the repair code(s).

 

DEALER REPAIR CODES: Dealer Connect

UNITED STATES	CANADA	REPAIR CODE	DESCRIPTION	ALLOWABLE HOUR(S)
21V287	2021-244	RC-003-22-00-004053	PERFORM WIRING REMEDY	.50 HRS

 

HELPFUL CONTACT INFORMATION:

CONTACT	PHONE
CATALINA CUSTOMER SERVICE	(574) 825-4995

 

The Recall shall be considered the utmost priority to remedy the 2021 Coachmen Catalina BCAT192FQS travel trailer recreational vehicle in question. The retail consumer shall not be charged any amount of monies for remedy to their 2021 Coachmen Catalina BCAT192FQS travel trailer recreational vehicle listed under this Recall.

 

If your dealership has already performed the remedy to 2021 Coachmen Catalina BCAT192FQS travel trailer recreational vehicle, your dealership is entitled to the reimbursement as stated above by filing a claim using the indicated repair code(s).  If the remedy needs to be performed on an out of warranty 2021 Coachmen Catalina BCAT192FQS travel trailer recreational vehicle in which the VIN falls under as stated in the identified VIN listing, your dealership is entitled to the reimbursement as stated above by filing a claim using the indicated repair code(s).

 

Notice:

In no manner shall a Forest River Product Owner or Coachmen Product Owner be charged any fee(s) for scheduling, conduction or completion of the recall.  Additionally, all dealership(s) that are Forest River and/or Coachmen dealership(s) are Federally Mandated to perform the recall once presented with this recall whether by the Owner or Dealership receipt of this letter, without denial of service to the Owner.  Lastly, denial of a remedy for this recall is a Federal Violation punishable by law resulting substantial fines and/or civil penalties.

 

Federal Regulation requires that any lessor receiving this Recall must forward a copy of this notice to the lessee within ten days.  If your dealership no longer owns this vehicle, please inform the Warranty Manager of the product listed above of the change of ownership.

 

Sincerely,

 

Forest River, Inc.
Office Manager
Office of Corporate Compliance

 

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1 Affected Product

Vehicle

MAKE	MODEL	YEAR
COACHMEN	CATALINA	2021

 

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9 Associated Documents

Manufacturer Notices(to Dealers,etc)

RCMN-21V287-0062.pdf 219.585KB

 

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ISSUED Owner Notification Letter(Part 577)

RCONL-21V287-5833.pdf 210.558KB

 

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Recall Acknowledgement

RCAK-21V287-7426.pdf 645.955KB

 

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Defect Notice 573 Report

RCLRPT-21V287-7284.PDF 213.827KB

 

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Recall Quarterly Report #1, 2021-2

RCLQRT-21V287-1063.PDF 211.13KB

 

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Remedy Instructions and TSB

RCRIT-21V287-5469.pdf 198.192KB

 

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Recall 573 Report – Amendment 1

RCLRPT-21V287-2278.PDF 213.95KB

 

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Recall Quarterly Report #2, 2021-3

RCLQRT-21V287-1095.PDF 211.229KB

 

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Recall Quarterly Report #3, 2021-4

RCLQRT-21V287-0009.PDF 211.316KB

 

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Latest Recalls Documents

For the Latest and Most Recent Recalls Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=21V287&docType=RCL

 

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