2021 Forest River Rockwood & Flagstaff Fifth Wheel Recreational Vehicles 10C-1319 Pin Box May Be Underrated for Gross Weight

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April 5, 2021 NHTSA CAMPAIGN NUMBER: 21V236000

Pin Box May Be Underrated for Gross Weight

The underrated pin-box may fail, increasing the risk of a crash.

NHTSA Campaign Number: 21V236

Manufacturer Forest River, Inc.

Components STRUCTURE

Potential Number of Units Affected 211

Summary

Forest River, Inc. (Forest River) is recalling certain 2021 Forest River Rockwood and Flagstaff fifth wheels recreational vehicles. The pin box may be under-rated for the Gross Vehicle Weight Rating (GVWR) of the vehicle.

Remedy

Forest River will notify owners, and dealers will inspect, and if necessary replace the pin box, free of charge. Owner letters were mailed May 7, 2021. Owners may contact Forest River customer service at 1-574-642-8943. Forest River’s number for this recall is 10C-1319.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall Number:

21V236 — US

2021-201 — Canada

Product:

Turning Point Pin Box

Date:

04.16.21

Labor Rate:

0.3 Hours Inspection/0.8 Hours Replacement

Purpose

Incorrect Turning Point pin boxes may have been installed on some 5th Wheels, with 10K pin boxes installed instead of 16K pin boxes. A visual inspection is necessary to determine if the incorrect pin box has been installed. If a10K pin box has been installed, then it must be removed and replaced with a 16K pin box (PN 657275). The inspection and replacement procedures are described in this document.

Safety

This document provides general instructions. Many variables can change the circumstances of any procedure, i.e. the degree of difficulty involved in the service operation and the ability level of the individual performing the operation. This document cannot begin to plot out procedures for every possibility, but will provide the general instructions for effectively installing, removing or servicing the system. In the event the skill level required is too advanced or the procedure too difficult, a certified technician should be consulted before performing the necessary operation. Failure to correctly install, remove or service the system may result in voiding the warranty, inflicting injury or even death.

Inspection

Inspect the side profile of the pin box to determine if it is a 16K or a 10K pin box.

Visually examine the bottom side of the pin box profile.

A. If there is a notch (Fig. 1) toward the end of the pin box after the stored wedges, it is a 16K pin box. Replacement is not necessary.

B. If there is no notch (Fig. 2) where the bottom edge of the pin box extends in a straight line past the stored wedges, it is a 10K pin box and needs to be replaced.

Removal and Replacement

The procedures for replacing an existing pin box with a new pin box are listed.

WARNING

The “WARNING” symbol above is a sign that an installation procedure has a safety risk involved and may cause death or serious injury if not performed safely and within the parameters set forth in this manual.

WARNING

2Failure to follow the instructions provided in this document may result in death, serious personal injury and/or severe product and property damage, including voiding of the component warranty.

WARNING

The trailer MUST be supported per manufacturer’s specifications before working underneath. Failure to do so may result in death or serious personal injury.

CAUTION

Moving parts can pinch, crush or cut. Keep clear and use caution.

Resources Required

1-2 people, depending on task

Cordless or electric drill or screw gun

Appropriate drive bits

Torque wrench

Impact wrench or ratchet

Sockets

Drift/centering pin

Second drift/centering pin (optional)

Hammer (optional)

Replacement 16K pin box PN 657275

Replacement hardware if existing hardware is damaged

Due to the weight of the pin box, it is highly recommended at least two people install this system.

Preparation

Level the 5th Wheel front to back.

Make a note of the bolt locations of the factory pin box. The replacement pin box system will be remounted in the same hole settings (Figs. 3 and 4).

Properly support the pin box assembly.

NOTE: The pin box assembly weighs several hundred pounds and a minimum of two people are required to complete the removal and installation. A forklift may also be used to remove and replace the pin box.

Properly support the pin box before removing bolts. Failure to do so may result in death, serious personal injury and/or severe product and property damage,

Remove fasteners that held the original pin box in place.

Remove factory pin box from the mounting frame.

Installation

Hoist the new pin box into place.

Use a second person to line up the pin box to the mounting plate holes.

Using a drift/center pin (or screwdriver), center the holes and install one bolt on the curbside of the trailer at the front of the pin box in one of the same holes used to fasten the factory pin box (Fig. 5).

Install at least one bolt on the roadside of the trailer at the rear of the mounting plate (Fig. 6).

Reinstall all the bolts, washers and nuts that held the factory pin box in place.

NOTE: If the hardware is damaged during the disassembly process, replace with fasteners equivalent in style, grade and diameter.

As a supplier of components to the RV industry, safety, education and customer satisfaction are our primary concerns. Should you have any questions, please do not hesitate to contact us at (574) 537-8900 or by email at customerservice@lci1.com. Self-help tips, technical documents, product videos and a training class schedule are available at lippert.com or by downloading the MyLCI app.

This Notice applies to your vehicle VIN listed above.

Dear Forest River Customer:

This notice is sent to you in accordance with the requirements of the Motor Vehicle Safety Act. This notice is also sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Forest River – Office of Corporate Compliance (“OCC”) has decided that a defect, which relates to the motor vehicle safety, exists in certain 2021 Rockwood and Flagstaff Fifth Wheel recreational vehicles. This is to inform you that your vehicle may contain a defect that could affect the safety of a person.

WHAT IS THE DEFECT/NONCOMPLIANCE?

The pin box may be under-rated for the Gross Vehicle Weight Rating of the vehicle.

EVALUATION OF THE RISK TO THE VEHICLE AND OPERATOR(S) RELATED TO THE RECALL.

A pin-box that is not rated for the correct Gross Vehicle Weight Rating may fail, which may lead to a crash, injury and/or property damage.

WHAT SHOULD YOU DO?

Please contact your dealer immediately and request a service appointment to schedule the free remedy. The vehicle Owner is responsible for arranging to have the work completed. Please state you have been notified by Forest River of having a recall in process for your vehicle and provide the recall number for the dealership. It is also helpful to the dealership to have a copy of this letter when you take your vehicle in for the recall remedy. You may also visit www.forestriverinc.com for dealer locations.

If you are comfortable with the option below, please feel free to proceed with identifying the Pin Box prior to towing the vehicle. In order to identify if you have the correct or incorrect Pin Box installed on your Rockwood or Flagstaff recreational vehicle please review the below instructions and photos. If you have the correct Pin Box, please take a photo of the Pin Box from a side view, along with a picture of your Federal Placard and email them to occinfo@forestriverinc.com or mail them to: Office of Corporate Compliance 423 N. Main St Middlebury, IN 46540

IF AN INCORRECT PIN BOX IS IDENTIFIED please take a photo of the Pin Box from a side view, along with a picture of your Federal Placard and email them to rockwoodcustomerservice@forestriverinc.com or flagstaffcustomerservice@forestriverinc.com an agent will help you understand the options available for replacement. A mobile service may be obtained to perform the work as long as it is pre authorized by Forest River.

WHAT IS FOREST RIVER AND OUR DEALERSHIPS GOING TO DO?

Forest River is notifying dealerships of the recall. You may have the recall corrected at any Forest River dealership. However, it is preferable if you have your selling dealership perform the remedy. Forest River completely covers your cost for the remedy; you will not receive any bill of sale for anything covered under the above recall number. The Pin Box will be inspected and if found to be incorrect, the correctly rated Pin Box will be installed.

HOW LONG WILL THE REMEDY PROCESS TAKE?

The estimated time of repair is .3 to .8 hours. However, the dealership may need to keep your vehicle or schedule an appointment with you for a later date to fit into their regular service schedule.

WHAT IF YOU HAVE PREVIOUSLY PAID FOR REPAIRS TO YOUR VEHICLE FOR THIS PARTICULAR CONDITION?

If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized.

Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall.

Please send the service invoice to the following address:

Rockwood/Flagstaff Forest River, Inc.
Attn: WARRANTY MANAGER
201 West Elm Street
Millersburg, IN 46543

SEOCONTENT-START

Rév. : 05.07.21 Page 1 CCD-0004346
INSPECTION DE LA BOÎTE À BROCHES
TURNING POINT™
Numéro de rappel : 21V236 — US 2021-201 — Canada
Produit : Boîte à broches turning point
Date : 04.16.21 Taux de main-d’oeuvre : 0,3 heure d’inspection/0,8 heure de remplacement
Objectif
Des boîtes à broches Turning Point incorrectes peuvent avoir été installées sur certaines sellettes, avec des boîtes
à goupilles 10K installées au lieu de boîtes à broches 16K. Une inspection visuelle est nécessaire pour déterminer si la
boîte à broches incorrecte a été installée. Si un boîtier à broches 10K a été installé, il doit être retiré et remplacé par un
boîtier à broches 16K (PN 657275). Les procédures d’inspection et de remplacement sont décrites dans ce document.
Sécurité
Ce document fournit des instructions générales. De nombreuses variables peuvent modifier les circonstances
de toute procédure, c’est-à-dire le degré de difficulté de l’opération de service et le niveau de compétence de
la personne qui effectue l’opération. Ce document ne peut pas tracer des procédures pour toutes les possibilités,
mais il fournit les instructions générales pour installer, retirer ou entretenir efficacement le système. Si le niveau
de compétence requis est trop élevé ou si la procédure est trop difficile, il convient de consulter un technicien
certifié avant d’effectuer l’opération nécessaire. Le fait de ne pas installer, retirer ou entretenir correctement
le système peut entraîner l’annulation de la garantie, des blessures ou même la mort.
Inspection
Inspectez le profil latéral du boîtier à broches pour déterminer s’il s’agit d’un boîtier à broches 16K ou 10K.
1. Examinez visuellement la face inférieure du profil de la boîte à broches.
A. S’il y a une encoche (Fig. 1) vers l’extrémité de la boîte à broches après les cales stockées, il s’agit
d’une boîte à broches 16K. Le remplacement n’est pas nécessaire.
B. S’il n’y a pas d’encoche (Fig. 2) à l’endroit où le bord inférieur du boîtier à broches s’étend en ligne
droite au-delà des cales stockées, il s’agit d’un boîtier à broches 10K et il doit être remplacé.
Encoche Aucune encoche
Fig. 1 Fig. 2
Boîtier à broches 16K Boîtier à broches 10K
Cales stockées Cales stockées
Rév. : 05.07.21 Page 2 CCD-0004346
INSPECTION DE LA BOÎTE À BROCHES
TURNING POINT™
Numéro de rappel : 21V236 — US 2021-201 — Canada
Produit : Boîte à broches turning point
Date : 04.16.21 Taux de main-d’oeuvre : 0,3 heure d’inspection/0,8 heure de remplacement
Retirer et remplacer
Les procédures de remplacement d’un boîtier à broches existant par un nouveau boîtier à broches sont indiquées.
Le symbole « AVERTISSEMENT » ci-dessus est indiquent qu’une procédure d’installation comporte
un risque de sécurité et peut entraîner des décès ou des ou des blessures corporelles, si elle n’est
pas exécutée de façon sécuritaire et à l’intérieur des paramètres établis dans ce manuel.
Le non-respect des instructions fournies dans ce document peut entraîner la mort, des blessures
corporelles graves et/ou des dommages importants au produit et à la propriété, y compris l’annulation
de la garantie du composant.
La remorque DOIT être soutenue conformément aux spécifications du fabricant, avant d’y travailler
en dessous. L’omission de se faire pourrait entraîner le décès ou de blessures corporelles importantes.
Les pièces mobiles sont susceptibles de pincer, d’écraser et de couper. Rester à l’écart et faire preuve
de prudence.
• 1 à 2 personnes, selon la tâche
• Perceuse sans fils ou électrique ou Pistolet à vis
• Forets appropriés
• Clé dynamométrique
• Clé à chocs ou cliquet
• Douilles
• Goupille de dérive/centrage
• Deuxième broche de dérive/centrage (facultatif )
• Marteau (facultatif )
• Boîte à broches 16K de remplacement PN 657275
• Matériel de remplacement si le matériel existant
est endommagé
Ressources requises
AVERTISSEMENT
AVERTISSEMENT
AVERTISSEMENT
MISE EN GARDE
Rév. : 05.07.21 Page 3 CCD-0004346
INSPECTION DE LA BOÎTE À BROCHES
TURNING POINT™
Numéro de rappel : 21V236 — US 2021-201 — Canada
Produit : Boîte à broches turning point
Date : 04.16.21 Taux de main-d’oeuvre : 0,3 heure d’inspection/0,8 heure de remplacement
Soutenez correctement la boîte à broches avant de retirer les boulons. Le défaut de se faire pourrait
provoquer le décès, des blessures corporelles importantes et/ou dommages importants au produit
ou des dommages matériels importants.
2. Notez l’emplacement des boulons de la boîte à broches d’origine. Le système de boîte à broche
de remplacement sera remonté dans les mêmes réglages de trous (Fig. 3 et 4).
Fig. 3
Fig. 4
Sur le trottoir
L’accotement
Emplacement des boulons Emplacement des boulons
En raison du poids du boîtier à broches, il est fortement recommandé d’être au moins
deux pour installer ce système.
Préparation
1. Mettez la sellette à niveau d’avant en arrière.
3. Soutenez correctement l’ensemble de la boîte à broches.
Remar que : L’ensemble de la boîte à broches pèse plusieurs centaines de livres et un minimum de deux
personnes est nécessaire pour effectuer le retrait et l’installation. Un chariot élévateur à fourche
peut également être utilisé pour retirer et replacer la boîte à broches.
4. Retirez les fixations qui maintenaient en place la boîte à broches d’origine.
5. Retirez la boîte à broches d’usine du cadre de montage.
AVERTISSEMENT
AVERTISSEMENT
Rév. : 05.07.21 Page 4 CCD-0004346
En tant que fournisseur de composants de l’industrie des VR, la sécurité, l’éducation et la satisfaction du client sont nos principales préoccupations. Pour toute
question, n’hésitez pas à communiquer avec nous au (574) 537-8900 ou par courriel à customerservice@lci1.com. SLes conseils d’autoassistance, les documents
techniques, les vidéos du produit et les horaires de classe de formation sont disponibles sur lippert.com ou en téléchargeant l’application MyLCI.
INSPECTION DE LA BOÎTE À BROCHES
TURNING POINT™
Numéro de rappel : 21V236 — US 2021-201 — Canada
Produit : Boîte à broches turning point
Date : 04.16.21 Taux de main-d’oeuvre : 0,3 heure d’inspection/0,8 heure de remplacement
Installation
1. Hissez la nouvelle boîte à broches en place.
2. Faites appel à une deuxième personne pour aligner le boîtier à broches sur les trous de la plaque de montage.
3. À l’aide d’une broche de centrage (ou d’un tournevis), centrez les trous et installez un boulon du côté trottoir
de la remorque, à l’avant du boîtier à broches, dans l’un des mêmes trous que ceux utilisés pour fixer le boîtier
à broches d’origine (Fig. 5).
4. Installez au moins un boulon sur le côté route de la remorque, à l’arrière de la plaque de montage (Fig. 6).
5. Réinstallez tous les boulons, rondelles et écrous qui maintenaient le boîtier à broches d’origine en place.
Remar que : Si la quincaillerie est endommagée pendant le processus de démontage, remplacez-la par
des fixations équivalentes en termes de style, de qualité et de diamètre.
6. Serrez les boulons 5/8 po à 160 pi-lb.
Fig. 5 Fig. 6

***************************************************************************************************************

IMPORTANT SAFETY RECALL
Page 1 of 2
5/7/2021
This Notice applies to your vehicle VIN listed above.
Dear Forest River Customer:
This notice is sent to you in accordance with the requirements of the Motor Vehicle Safety Act. This notice is also sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Forest River – Office of Corporate Compliance (“OCC”) has decided that a defect, which relates to the motor vehicle safety, exists in certain 2021 Rockwood and Flagstaff Fifth Wheel recreational vehicles. This is to inform you that your vehicle may contain a defect that could affect the safety of a person.
WHAT IS THE DEFECT/NONCOMPLIANCE?
The pin box may be under-rated for the Gross Vehicle Weight Rating of the vehicle.
EVALUATION OF THE RISK TO THE VEHICLE AND OPERATOR(S) RELATED TO THE RECALL.
A pin-box that is not rated for the correct Gross Vehicle Weight Rating may fail, which may lead to a crash, injury and/or property damage.
WHAT SHOULD YOU DO?
Please contact your dealer immediately and request a service appointment to schedule the free remedy. The vehicle Owner is responsible for arranging to have the work completed. Please state you have been notified by Forest River of having a recall in process for your vehicle and provide the recall number for the dealership. It is also helpful to the dealership to have a copy of this letter when you take your vehicle in for the recall remedy. You may also visit www.forestriverinc.com for dealer locations.
Or
If you are comfortable with the option below, please feel free to proceed with identifying the Pin Box prior to towing the vehicle. In order to identify if you have the correct or incorrect Pin Box installed on your Rockwood or Flagstaff recreational vehicle please review the below instructions and photos. If you have the correct Pin Box, please take a photo of the Pin Box from a side view, along with a picture of your Federal Placard and email them to occinfo@forestriverinc.com or mail them to: Office of Corporate Compliance 423 N. Main St Middlebury, IN 46540
DEPARTMENT OF COMPLIANCE
VEHICLE SAFETY AND RECALL MANAGEMENT
BUILDING 11
423 N MAIN ST
MIDDLEBURY, INDIANA 46540-9218
NHTSA RECALL: 21V236
CANADA RECALL: 2021-201
FR ID: 10C-1319
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IMPORTANT SAFETY RECALL
Page 2 of 2
IF AN INCORRECT PIN BOX IS IDENTIFIED please take a photo of the Pin Box from a side view, along with a picture of your Federal Placard and email them to rockwoodcustomerservice@forestriverinc.com or flagstaffcustomerservice@forestriverinc.com an agent will help you understand the options available for replacement. A mobile service may be obtained to perform the work as long as it is pre authorized by Forest River.
WHAT IS FOREST RIVER AND OUR DEALERSHIPS GOING TO DO?
Forest River is notifying dealerships of the recall. You may have the recall corrected at any Forest River dealership. However, it is preferable if you have your selling dealership perform the remedy. Forest River completely covers your cost for the remedy; you will not receive any bill of sale for anything covered under the above recall number. The Pin Box will be inspected and if found to be incorrect, the correctly rated Pin Box will be installed.
HOW LONG WILL THE REMEDY PROCESS TAKE?
The estimated time of repair is .3 to .8 hours. However, the dealership may need to keep your vehicle or schedule an appointment with you for a later date to fit into their regular service schedule.
WHAT IF YOU HAVE PREVIOUSLY PAID FOR REPAIRS TO YOUR VEHICLE FOR THIS PARTICULAR CONDITION?
If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized.
Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall.
Please send the service invoice to the following address:
Rockwood/Flagstaff
Forest River, Inc.
Attn: WARRANTY MANAGER
201 West Elm Street
Millersburg, IN 46543
What if you no longer own this vehicle?
If you no longer own this vehicle and have the address for the current owner, please forward this letter to the new owner within 10 working days after the day in which the notice is received. You have received this letter because government regulations require that a notification is sent to the last known owner of record. Our records indicate that you are the current owner.
PLEASE NOTE: FEDERAL LAW REQUIRES THAT ANY VEHICLE LESSOR RECEIVING THIS RECALL NOTICE MUST FORWARD A COPY OF THIS NOTICE TO THE LESSEE WITHIN TEN DAYS.
MAY FOREST RIVER ASSIST YOU FURTHER?
If you have difficulties getting your vehicle repaired, please contact your Forest River Representative listed below:
CONTACT
PHONE
Email
CUSTOMER SERVICE
(574) 642-8943 rockwoodcustomerservice@forestriverinc.com flagstaffcustomerservice@forestriverinc.com
If you are still having difficulty getting your vehicle repaired in a reasonable amount of time or without charge, you may write to the following address:
For Canadian Owners Please Contact:
Head of Recalls
Motor Vehicle Safety Investigations Laboratory
Transport Canada
80 Noël street, Gatineau, Quebec, J8Z 0A1
Telephone (800) 333-0510
Facsimile (819) 420-4292
Recall ID: 2021-201
For US Owners Please Contact:
Administrator
National Highway Traffic Safety Administration
1200 New Jersey Ave, S.E.
Washington, D.C. 20590
Or you may call the toll free Vehicle Safety Hotline at 1-888-327-4236 or (TTY: 1-800-424-9153).
Or visit www.safercar.gov and search;
Recall ID: 21V236***************************************************************************************************************

IMPORTANT SAFETY RECALL
Page 1 of 2
5/7/2021
Pursuant to USC49CFR §577.13 – Notification to Dealerships and Distributors – Paragraph B
“It is a violation of Federal Law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by the notification under a sale or lease until the defect or noncompliance is remedied. Substantial civil penalties apply to violations of this law.”
–Forest River motorized and towable products are contained in this section-
CANADA: Pursuant to the Canadian Motor Vehicle Safety Act, section 5
Companies who sell new non-complying vehicles may be in violation of the Motor Vehicle Safety Act. Substantial penalties apply to violations of this law. This notice is being sent to you in accordance with the requirements of the Motor Vehicle Safety Act. This is to inform you that your vehicle may contain a defect that could affect the safety of a person.
Forest River – Office of Corporate Compliance (“OCC”) has decided that a safety defect exists in certain 2021 Rockwood and Flagstaff Fifth Wheel recreational vehicles. Forest River is recalling the defect model(s) to ensure the safety of our future retail consumers and your dealership. Forest River apologizes for any inconvenience this action may cause your dealership; however, safety continued satisfaction and our commitment to building great products are of the utmost importance to Forest River.
The identified VIN referenced in the attached document(s).
The designated Date range of production is 2/22/2021 through 3/18/2021.
DEFECT/NONCOMPLIANCE:
The pin box may be under-rated for the Gross Vehicle Weight Rating of the vehicle.
EVALUATION OF RISK:
A pin-box that is not rated for the correct Gross Vehicle Weight Rating may fail, which may lead to a crash, injury and/or property damage.
SERVICE PROCEDURE:
Dealership Service Department Service procedures for addressing the pin box inspection and/or replacement can be found on Dealer Connect
WHAT IS THE PART NUMBER OF THE REMEDY KIT?
Lippert Components Part Number – 657275
PARTS AND RETURN:
Pictures are required for the remedy and/or inspection after installation. Pictures of the remedy are a condition of payment in which must be provided with a claim against the repair code(s).
DEALER REPAIR CODES: Dealer Connect
UNITED
STATES
CANADA
REPAIR
CODE
DESCRIPTION
ALLOWABLE HOUR(S)
21V236
2021-201
RC-660-05-00-004035
Inspect Pin Box
.3
21V236
2021-201
RC-660-01-00-004036
Inspect and Replace Pin Box
.8
DEPARTMENT OF COMPLIANCE
VEHICLE SAFETY AND RECALL MANAGEMENT
BUILDING 11
423 N MAIN ST
MIDDLEBURY, INDIANA 46540-9218
NHTSA RECALL: 21V236
CANADA RECALL: 2021-201
FR ID: 10C-1319
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IMPORTANT SAFETY RECALL
Page 2 of 2
HELPFUL CONTACT INFORMATION:
CONTACT
PHONE
Email
Rockwood and Flagstaff Customer Service
(574) 642-8943 rockwoodcustomerservice@forestriverinc.com flagstaffcustomerservice@forestriverinc.com
Lippert Customer Service
(574) 537-8900
customerservice@lci1.com
The Recall shall be considered the utmost priority to remedy the 2021 Rockwood and Flagstaff Fifth Wheels in question. The retail consumer shall not be charged any amount of monies for remedy to their 2021 Rockwood and Flagstaff Fifth Wheel listed under this Recall.
If your dealership has already performed the remedy to 2021 Rockwood and Flagstaff Fifth Wheel, your dealership is entitled to the reimbursement as stated above by filing a claim using the indicated repair code(s). If the remedy needs to be performed on an out of warranty 2021 Rockwood and Flagstaff Fifth Wheel in which the VIN falls under as stated in the identified VIN listing, your dealership is entitled to the reimbursement as stated above by filing a claim using the indicated repair code(s).
Notice:
In no manner shall a Forest River Product Owner or Coachmen Product Owner be charged any fee(s) for scheduling, conduction or completion of the recall. Additionally, all dealership(s) that are Forest River and/or Coachmen dealership(s) are Federally Mandated to perform the recall once presented with this recall whether by the Owner or Dealership receipt of this letter, without denial of service to the Owner. Lastly, denial of a remedy for this recall is a Federal Violation punishable by law resulting substantial fines and/or civil penalties.
Federal Regulation requires that any lessor receiving this Recall must forward a copy of this notice to the lessee within ten days. If your dealership no longer owns this vehicle, please inform the Warranty Manager of the product listed above of the change of ownership.

2 Affected Products

Vehicles