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March 8, 2021 NHTSA CAMPAIGN NUMBER: 21E017000
ReadyLift Lift Kit Bolts May Break
Separated suspension components can cause a loss of vehicle control, or create a road hazard, increasing the risk of a crash.
NHTSA Campaign Number: 21E017
Manufacturer WP Dynamics
Components EQUIPMENT
Potential Number of Units Affected 1,844
Summary
WP Dynamics (ReadyLIFT) is recalling certain ReadyLIFT Lift Kits designed to fit certain 2019-2021 Dodge Ram 1500, 2015-2020 Ford F-150, 2005-2016 Ford Super Duty, and 2017-2021 Ford F-250 and F-350 pickup trucks (please see the Part 573 report for lift kit part numbers). Certain bolts within the Lift Kits may not have been heat-treated properly, which can allow them to break. Broken bolts may cause separation of the suspension lower control arm, radius arm, relocation bracket, or the crossmember from the frame or chassis.
Remedy
ReadyLIFT will work with their distributors to notify owners, and dealers will replace the bolts, free of charge. The recall is began on March 7, 2021. Owners may contact WP Dynamics customer service at 800-549-4620.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
**Updated** Technical Service Bulletin #20210211
READYLIFT LIFT KITS USING M18x130 – M18x150 CLASS
10.9 BOLTS FOR KITS PRODUCED
09/01/2020 – 01/29/2021
ISSUE SUMMARY:
ReadyLIFT identified an issue with a small sample of the M18 130MM – 150MM Class
10.9 bolts shearing during or shortly after installation. The bolts were not properly heat treated to achieve Class 10.9 strength. Any ReadyLIFT product using these bolts during this time frame should have new bolts installed. Replacement ReadyLIFT product will be supplied directly by ReadyLIFT free of charge and all removal & replacement labor will be covered by ReadyLIFT.
To learn more or to initiate a TSB claim, contact ReadyLIFT customer service at 800.549.4620 or support@readylift-ami.com.
PRODUCTS / MODELS AFFECTED:
This Technical Service Bulletin pertains to the following ReadyLIFT Lift Kits:
- 67-2550 RADIUS ARM BRACKET KIT – FORD SUPER DUTY 4WD 2005- 2016
INSPECTION, DIAGNOSIS & SERVICE PROCEDURE
ReadyLIFT is taking active measures to replace hardware in all kits using 130MM, 140MM and 150MM Class 10.9 bolts. Any of the kits listed that have been installed between September 1, 2020 and January 29, 2021 should have the M18 bolts removed and replaced at the proper torque specifications. Repair kits are currently available from ReadyLIFT. Expedited repair kits will be sent
out to any dealer, installer, or consumer requesting a hardware kit assuming the kit meets the build criteria. Each repair kit will contain the appropriate 130MM, 140MM and/or 150MM bolts. Repair kits are as follows:
- 44-1960 150MM (qty 4) – Front and Rear Crossmember to Frame Bolts
- 44-2576LS 140MM (qty 4) – Front LCA Pivot Bolts*, 150MM (qty 2) – Front Crossmember to Frame Bolt
- 67-2550 130MM (qty 4) – Front Radius Arm Bracket Bolts
- 69-2735 130MM (qty 4) – Front Radius Arm Bracket Bolts
- 9-2736 130MM (qty 4) — Front Radius Arm Bracket Bolts For kits produced after January 29, 2021,
For kits produced after January 29, 2021, a “QC INSPECTED” sticker has been placed on the packaging (see image) to indicate the product contains approved bolts. Prior to any kit installation on a vehicle, please examine the packaging and verify a QC sticker is on the box. In the event your inventory on hand DOES NOT HAVE A QC STICKER, please contact ReadyLIFT Customer Service to obtain a replacement hardware pack.
* Alignment recommended after hardware replaced.
WARRANTY LABOR TIME
The replacement M18 Class 10.9 hardware packs will be supplied directly by ReadyLIFT free of charge and all removal & replacement labor will be covered by ReadyLIFT.
- Inspect, remove, and replace for kits with bracket-to-frame Destroy and discard old bolts: 60 minutes
- Inspect, remove, replace, and alignment for kits with pivot Destroy and discard old bolts: 120 minutes
Hardware Pack for
44-1960
Remove the 4 bolts from the vehicle (one at a time) and replace with the hardware sent. Retain any complimentary hardware including sleeves, shims, washers, etc.
This will require that the (4) lSOMM bolts are replaced.
The bolts will look and feel like the bolts being replaced. Please make sure to contain the suspect bolts during this process.
Destroy and discard old hardware.
Hardware Pack for
44-2575-K
44-2576
44-2576LS
Remove the 6 bolts from the vehicle (one at a time) and replace with the hardware sent. Retain any complimentary hardware including sleeves, shims, washers, etc.
Perform an alignment.
This will require that the (4) 140MM bolts and the (2) 150MM bolts are replaced.
The bolts will look and feel like the bolts being replaced. Please make sure to contain the suspect bolts during this process.
Destroy and discard old hardware.
Hardware Pack for
69-2735
69-2736
67-2550
Remove the 4 bolts from the vehicle (one at a time) and replace with the hardware sent. Retain any complimentary hardware including sleeves, shims, washers, etc.
This will require that the (4) 130MM bolts are replaced.
The bolts will look and feel like the bolts being replaced. Please make sure to contain the suspect bolts during this process.
Destroy and discard old hardware.
IMPORTANT SAFETY RECALL – REMEDY AVAILABLE NOW
RECALL CAMPAIGN: #21-0029590-25625-10
RECALL DEFECT: READYLIFT LIFT KITS USING M18x130 – M18x150 CLASS 10.9 BOLTS
This notice applies to vehicle equipped with ReadyLIFT kits 44-1960, 44,2575-K, 44-5276, 44-2576LS, 67-2550, 69-2735, or 69-2736 for kits produced 09/01/2020 – 01/29/2021.
MARCH 2021
Dear ReadyLIFT Customer:
This notice is being sent to you in accordance with guidelines from the National Highway and Safety Transportation Administration under the National Traffic and Motor Vehicle Safety Act. ReadyLIFT Suspensions, Inc. has determined that a defect, which relates to motor vehicle safety, exists in certain ReadyLIFT lift kits. Your vehicle may be subject to this defect condition.
Why are we contacting you:
We understand that you may have purchased a ReadyLift product subject to this recall.
The reason for this notice:
ReadyLIFT identified an issue with a small sample of the M18 130MM – 150MM Class 10.9 bolts shearing during or shortly after installation. The bolts were not properly heat treated to achieve Class 10.9 strength. If a substandard bolt remains undetected, it could lead to loss of clamp load potentially resulting in separation of the suspension lower control arm, radius arm, relocation bracket, crossmember from the frame or chassis, which could potentially cause a loss of vehicle control. The separated components may also damage adjacent components including, but not limited to, suspension or body panel components and result in hazardous road debris.
What ReadyLIFT products are affected:
This following ReadyLIFT Lift Kits may contain the M18 bolt defect:
1. | 44-1960 | 6″ LIFT KIT – DODGE/RAM 1500 – 2019-2021 |
2. | 44-2575-K | 7″ LIFT KIT – FORD F-150 4WD W/ SST3000 SHOCKS 2015-2020 |
3. | 44-2576 | 7″ LIFT KIT – FORD F-150 4WD W/ BILSTEIN REAR SHOCKS 2015-2020 |
4. | 44-2576LS | 7″ LIFT KIT – FORD F-150 4WD W/ BILSTEIN REAR SHOCKS 2015-2020 |
5. | 67-2550 | RADIUS ARM BRACKET KIT – FORD SUPER DUTY 4WD 2005-2016 |
6. | 69-2735 | 3.5″ SST LIFT KIT – FORD SUPER DUTY F250/F350 4WD (1-PC DRIVE SHAFT ONLY) 2017-2021 |
7. | 69-2736 | 3.5″ SST LIFT KIT – FORD SUPER DUTY F250/F350 4WD (2-PC DRIVE SHAFT ONLY) 2017-2021 |
Any ReadyLIFT product using these bolts during this time frame should have new bolts installed. Replacement ReadyLIFT product will be supplied directly by ReadyLIFT free of charge and all removal & replacement labor will be covered by ReadyLIFT.
What you should do:
Please contact your local dealer/installation center immediately to schedule an appointment to have this important free repair performed as soon as possible.
What ReadyLift and your local dealer will do:
ReadyLift is taking active measures to replace hardware in all kits using 130MM, 140MM and 150MM Class 10.9 bolts. Any of the kits listed that have been installed between September 1, 2020 and January 29, 2021 should have the M18 bolts removed and replaced at the proper torque specifications. Repair kits are currently available from ReadyLIFT.
Expedited repair kits will be sent out to any dealer, installer, or consumer requesting a hardware kit assuming the kit meets the build criteria. Each repair kit will contain the appropriate 130MM, 140MM and/or 150MM bolts. Repair kits are as follows:
1. | 44-1960 | 150MM (qty 4) – Front and Rear Crossmember to Frame Bolts |
2. | 44-2575-K | 140MM (qty 4) – Front LCA Pivot Bolts, 150MM (qty 2) – Front Crossmember to Frame Bolts |
3. | 44-2576 | 140MM (qty 4) – Front LCA Pivot Bolts, 150MM (qty 2) – Front Crossmember to Frame Bolts |
4. | 44-2576LS | 140MM (qty 4) – Front LCA Pivot Bolts, 150MM (qty 2) – Front Crossmember to Frame Bolt |
5. | 67-2550 | 130MM (qty 4) – Front Radius Arm Bracket Bolts |
6. | 69-2735 | 130MM (qty 4) – Front Radius Arm Bracket Bolts |
7. | 69-2736 | 130MM (qty 4) — Front Radius Arm Bracket Bolts |
How long will the repairs take?
The replacement M18 Class 10.9 hardware packs will be supplied directly by ReadyLIFT free of charge and all removal & replacement labor will be covered by ReadyLIFT. The inspection, removal, and replacement may take one or two hours depending on the kit.
If you need further assistance:
Please contact ReadyLIFT Customer Service at 800.549.4620 or support@readylift-ami.com to learn more or to locate a local dealer.
This notice was mailed to you according to our most current registration information. If you no longer own this vehicle, or if some of the contact information in this notice is incorrect, please contact your dealer to complete a transfer of ownership. Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within 10 days.
If you believe that ReadyLift has failed to remedy this defect without charge or is unable to do so within a reasonable time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue SE., Washington, D.C. 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or on the web go to www.safercar.gov.
We apologize for this inconvenience and assure you that we are committed to customer satisfaction and providing world-class products for riders to enjoy.
Sincerely,
ReadyLift Suspensions
1 Affected Product
Equipment
BRAND | PART NO. | PRODUCTION DATES |
READYLIFT | LIFT KIT |
6 Associated Documents
Recall Acknowledgement
RCAK-21E017-9721.pdf 646.165KB
Defect Notice 573 Report
RCLRPT-21E017-8635.PDF 216.325KB
Owner Notification Letter(Part 577)
RCONL-21E017-7323.pdf 149.846KB
Manufacturer Notices(to Dealers,etc)
RCMN-21E017-7245.pdf 1463.066KB
Recall Quarterly Report #2, 2021-2
RCLQRT-21E017-8100.PDF 211.196KB
Recall Quarterly Report #3, 2021-3
RCLQRT-21E017-4420.PDF 211.299KB
Latest Recalls Documents
For the Latest and Most Recent Recalls Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=21E017&docType=RCL
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- Fit type: Vehicle Specific
- 4WD Only
- Package Dimensions: 15.24 L x 43.18 H x 43.18 W (centimeters)
- Includes track bar relocation bracket, sound isolators, shocks extensions and sway bar Spacers
- Fit type: Vehicle Specific
- 2019 Ram 1500 2WD/4WD 3; 5 inch SST Lift Kit
- Not for use on air-suspension equipped trucks
- CNC machined billet aluminum construction front spacers
- 2019-2020 Toyota RAV4 2" SST Lift Kit
- Offset designed fabricated heavy duty steel plate top mount strut extensions maintain factory alignment geometry
- Easy bolt on installation - no permanent modifications
- Tested and approved to work with Toyota Safety Sense technologies
- Delivers increased ground clearance when using a 245 series tire
- Increases Ground Clearance - Give your truck an aggressive look and extra ground clearance with ReadyLIFT Smart Suspension Technology (SST) Lift Kits. Each kit is designed to provide a lifted, but level or near level stance along with clearance for maximum wheel/tire sizes, all while maintaining your factory ride. This kit will allow a max tire size of 20x9 0 offset 295/65 R20 for Chevy trucks and 20x9 0 offset 295/55-R20 for GMC trucks.
- Bring Your Truck to the Next Level - ReadyLIFT SST Lift kits will allow you to take your truck to the next level as they are designed for folks who want more than just leveling the front. These kits are the perfect middle-ground by providing a mild lift in front and rear without the cost of a much larger lift.
- Easy to Install - SST Lift Kits are all bolt-on and install in one-third the time of a more expensive conventional lift kit. No permanent modification of your truck is required, making it easy and cost-effective to return the vehicle to stock. Each kit comes complete with all necessary hardware and instructions.
- Heavy Duty Kit Components - Each kit features DOM tube steel upper control arms with heavy-duty ball joints and TCT maintenance-free pivot bushings. Comes with a limited lifetime warranty.
- Made to Fit your Truck - This lift kit was designed to fit your 2019-2022 Cheverolet Silverado 1500/GMC Sierra 1500 4WD. Not compatible with Trail Boss, ZR2, and AT4 / AT4X, and 2019 classic body LD or Limited. Not compatible with vehicles equipped with rear composite mono-leaf springs. The mono-leaf is easily identifiable the U-bolt is round/circular around the top of the leaf spring. This kit only works with vehicles equipped with traditional steel leaf springs, identified by square U-bolts.
- 2019-2020 Ram 1500 (including Rebel) 2WD/4WD 2 inch Leveling Kit with new Tubular Upper Control Arms
- Also fits Rebel Edition
- Front strut extension leveling kit
- Not for use on air-suspension equipped trucks
- CNC machined billet aluminum construction - bolt on
- ReadyLift Suspension 3 inch Suspension Lift Kit for Ford Expedition
- Increases Ground Clearance - Give your truck an aggressive look and extra ground clearance with ReadyLIFT Smart Suspension Technology (SST) Lift Kits. Each kit is designed to provide a lifted, but level or near level stance along with clearance for maximum wheel/tire sizes, all while maintaining your factory ride. This kit will allow a max tire size of 295/65-20, 20x9 0 offset for the Trail Boss and 305/55-20, 20x9 0 offset for the AT4.
- Bring Your Truck to the Next Level - ReadyLIFT SST Lift kits will allow you to take your truck to the next level as they are designed for folks who want more than just leveling the front. These kits are the perfect middle-ground by providing a mild lift in front and rear without the cost of a much larger lift.
- Easy to Install - SST Lift Kits are all bolt-on and install in one-third the time of a more expensive conventional lift kit. No permanent modification of your truck is required, making it easy and cost-effective to return the vehicle to stock. Each kit comes complete with all necessary hardware and instructions.
- Heavy Duty Kit Components - Each kit features a CNC-machined billet aluminum top spacer, a pre-load spacer kit with heavy duty control arms, 1-ton ball joints and maintenance free pivot bushings, and 3" tall OE style cast iron rear lift blocks with new U-bolts. Comes with a limited lifetime warranty.
- Made to Fit your Truck - This lift kit was designed to fit your 2019-2022 Chevrolet/GMC Silverado 1500 Trail Boss/Gmc Sierra 1500 AT4 4WD. Not compatible with Sierra AT4X or Silverado ZR2 Edition, or vehicles equipped with rear composite mono-leaf springs. This kit only works with vehicle equipped with traditional steel leaf springs identified by square U-bolts. Use of Auto 4 HI feature not recommended.
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