15-1304 – Spare Tire Carrier Incorrectly Installed – 2021 Forest River Cardinal & Wildcat Fifth Wheels Trailers

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March 8, 2021 NHTSA CAMPAIGN NUMBER: 21V145000

Spare Tire Carrier Incorrectly Installed

A detached spare tire carrier can increase the risk of a crash or injury.

 

NHTSA Campaign Number: 21V145

Manufacturer Forest River, Inc.

Components TIRES, EQUIPMENT

Potential Number of Units Affected 309

 

Summary

Forest River, Inc. (Forest River) is recalling certain 2021 Cardinal and Wildcat Fifth Wheels trailers. The spare tire carrier may be installed incorrectly, allowing it to detach from the vehicle.

 

Remedy

Forest River will notify owners, and dealers will secure the spare tire carrier, free of charge. The recall began March 24, 2021. Owners may contact Forest River Customer Service at 1-574-296-7700. Forest River’s number for this recall is 15-1304.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 


RECALL 21V145, 2021-122 REMEDY INSTRUCTIONS

Make(s):Cardinal & Wildcat
Model(s): See below
Model Year(s): 2021
Repair Code: RC-065-01-00-003996
Allotted Time: .5 hrs.
Inspection Code: N/A
Allotted Time: N/A
Concern: Spare tire is secured to the frame with incorrect hardware. Photo(s) Required: YES
Prior Authorization Required: YES
Part(s) Kit Number: N/A
Part(s) Return: N/A

 

Level the travel trailer and block all tires to prevent the trailer from rolling. Failure to do so may result in personal injury, property damage and/or death.

 

FOR LIPPERT SPARE TIRE CARRIERS

MODELS INVOLVED:

2021 Cardinal models CAF319RKLE, CAF322RLLE, CAF322RLLE-W, CAF335RLS, CAF344SKX, CAF345RLX,

CAF345RLX-W, CAF352BHLE, CAF352BHLE-W, CAF366DVLE, CAF366DVLE-W, CAF370FLX, CAF370FLX-W, CAF377MBLE, CAF377MBLE-W, CAF379FLLE, CAF383BHLE, CAF383BHLE-W,  CAF390FBX, CAF390FBX-W, CAF402FKLE, CAF403FKLE, CAF403FKLE-W and built between 7/14/2020 and 2/26/2021.

 

PARTS NEEDED:

  • Eight (8) 5/16” x 3/4” Self-Drilling Screws
  • Eight (8) 5/16” – 18 x 1” Hex Bolt, Grade 5 Minimum
  • Eight (8) 5/16” Nylock Hex Nuts
  • Sixteen (16) 5/16” Flat Washers

 

TOOLS REQUIRED:

  • Cordless or Electric Drill or Screw Gun
  • Appropriate Drill Bits
  • Appropriate Drive Bits
  • Nylon Lock Nuts

 

REPAIR PROCESS:

DO NOT use a power drill or impact wrench to operate the winch extension. Use of power tools and overextension of the winch can damage the winch or its cable, which could result in the spare tire dropping away from its stowed position.

 

  1. Using a ½” socket wrench, turn the winch extension counterclockwise to lower the spare tire from the carrier.

 

  1. Remove the spare tire.

 

  1. Remove the existing screws, one at a time, and install the proper 5/16” x 3/4” self-drilling screws in their place in the inner holes of the brackets (Figure 1). Four (4) on each frame rail. Make sure the winch extension is visible underneath the main rails.

 

  1. Drill 11/32” mounting holes for bolts using the outer holes of the brackets for a guide (Figure 1).

 

  1. Insert eight (8) 5/16” – 18 x1” bolts in the outer holes of the brackets, and securely fasten with nylon lock nuts. Four (4) on each frame rail.

 

  1. Place the spare tire underneath the tire carrier and thread the end of the winch inside the wheel hub opening and tire rim.

 

  1. Use ½” socket wrench to turn the winch extension clockwise to raise the spare tire to the tow position.

 

Note:  The spare tire must be raised high enough so the spare tire’s sidewall firmly contacts the two angle brackets on the carrier. Figure 2.

 

DO NOT continue to rotate winch extension after the spare tire is in its proper position.  Maintain tension on winch cable during rewinding of the winch. Failure to do so may cause winch cable to slack and unwind during transport.

 

Level the travel trailer and block all tires to prevent the trailer from rolling. Failure to do so may result in personal injury, property damage and/or death.

 

 

FOR BAL SPARE TIRE CARRIERS

MODELS INVOLVED:

2021 Wildcat models WCF298RLS, WCF298RLS-W, WCF336RLS, WCF336RLS-W, WCF368MB, WCF368MB-W built between 7/14/2020 and 2/26/2021.

 

PARTS NEEDED:

  • Four (4) 3/8” – 16 x 1 1/4” Grade 5 Zinc Bolts
  • Four (4) 3/8” – 16 x 7/8” HHCS Grade 2 Zinc Bolts
  • One (1) 3/8” – 16 x 2 ½” Grade 2 Zinc Bolt
  • Nine (9) 3/8” – Nylock Hex Nuts
  • Eighteen (18) 3/8” – Flat Washers

 

TOOLS NEEDED:

  • 3/8” or 1/2” Power Drill
  • 1/4” and 3/8” Drill Bit

 

REPAIR PROCESS:

 

  1. Using a 3/4” socket wrench, lower the cable attached to the tire mount to the ground. Remove tire.

 

  1. Inspect hardware securing the Support Wings to the tire carrier. If they are self-tapping screws, replace them with 3/8” x 7/8” L bolts and 3/8” Nylon nuts. Securely tighten each bolt to 20 lbs. ft. torque.

 

  1. Inspect hardware on each side of the tire carrier. If they are self-tapping screws, remove one side of the hardware. Drill a pilot hole using a ¼” drill bit and then a 3/8” drill bit to finish enlarging each hole.  Install two (2) 3/8” x 1 1/4″ L bolts and 3/8” Nylon nuts and loosely tighten to secure one side of the carrier in place.

 

  1. Repeat step 3 on the opposite side of the frame/carrier.

 

  1. Once each side of the carrier is loosely attached to the frame, inspect the hardware in the center hole of the Telescopic Channel. If it is a self-tapping screw, remove screw, and using a 3/8” drill bit, enlarge the hole. Install the 3/8” x 2 1/2″ L bolt and 3/8” Nylon nut and tighten to 23 lbs. ft. torque to secure the Main Carrier Assembly to the Telescopic Channel.

 

  1. Securely tighten the four (4) bolts holding the carrier to the frame (two (2) on each side of frame) to 20 lbs. ft. torque.

 

  1. Install spare tire by inserting the tire mount into the center hole of the wheel.

 

  1. Using a 3/4″ socket wrench, retract the cable slowly upward making sure the tire mounts seat in the wheel. Retract the tire up against the Support Wings.

 


This Notice applies to your vehicle VIN listed above.

 

Dear Forest River Customer:

 

This notice is sent to you in accordance with the requirements of the Motor Vehicle Safety Act. This notice is also sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Forest River – Office of Corporate Compliance (“OCC”) has decided that a defect, which relates to the motor vehicle safety, exists in certain 2021 Cardinal and Wildcat Fifth Wheel recreational vehicles. This is to inform you that your vehicle may contain a defect that could affect the safety of a person.

 

WHAT IS THE DEFECT/NONCOMPLIANCE?

The spare tire carrier may not be installed correctly.

 

EVALUATION OF THE RISK TO THE VEHICLE AND OPERATOR(S) RELATED TO THE RECALL.

The spare tire carrier may become detached from the vehicle, which can cause a crash, injury or death.

 

WHAT IS FOREST RIVER AND OUR DEALERSHIPS GOING TO DO?

Forest River is notifying dealerships of the recall. You may have the recall corrected at any Forest River dealership. However, it is preferable if you have your selling dealership perform the remedy. Forest River completely covers your cost for the remedy; you will not receive any bill of sale for anything covered under the above recall number.

 

WHAT SHOULD YOU DO?

Please contact your dealer immediately and request a service appointment to schedule the free remedy to secure the spare tire carrier. The vehicle Owner is responsible for arranging to have the work completed. Please state you have been notified by Forest River of having a recall in process for your vehicle and provide the recall number for the dealership. It is also helpful to the dealership to have a copy of this letter when you take your vehicle in for the recall remedy.
You may also visit www.forestriverinc.com for dealer locations.

 

HOW LONG WILL THE REMEDY PROCESS TAKE?

The estimated time of repair is .5 hours. However, the dealership may need to keep your vehicle or schedule an appointment with you for a later date to fit into their regular service schedule.

 

WHAT IF YOU HAVE PREVIOUSLY PAID FOR REPAIRS TO YOUR VEHICLE FOR THIS PARTICULAR CONDITION?

If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized.

Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall.

Please send the service invoice to the following address:

Cardinal/Wildcat
Forest River, Inc.
Attn: WARRANTY MANAGER
3603 S Nappanee St
Elkhart, IN 46517

 



2 Affected Products

Vehicles

MAKE MODEL YEAR
FOREST RIVER CARDINAL 2021
FOREST RIVER WILDCAT 2021

 


9 Associated Documents

Recall Quarterly Report #2, 2021-2

RCLQRT-21V145-6557.PDF 211.239KB

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Defect Notice 573 Report

RCLRPT-21V145-7403.PDF 213.798KB

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Manufacturer Notices(to Dealers,etc)

RCMN-21V145-1287.pdf 218.525KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-21V145-6635.pdf 211.046KB

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Recall Acknowledgement

RCAK-21V145-7976.pdf 645.812KB

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Remedy Instructions and TSB

RCRIT-21V145-9882.pdf 278.777KB

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Recall Quarterly Report #1, 2021-1

RCLQRT-21V145-3773.PDF 211.137KB

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Recall Quarterly Report #3, 2021-3

RCLQRT-21V145-9206.PDF 211.32KB

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Recall Quarterly Report #4, 2021-4

RCLQRT-21V145-2317.PDF 211.432KB

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Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=21V145&docType=RCL

 


 

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