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January 15, 2021 NHTSA CAMPAIGN NUMBER: 21V013000
Microwave Circuits Connected Improperly
Being connected to the wrong amperage circuit breaker may not provide adequate circuit protection, increasing the risk of a fire.
NHTSA Campaign Number: 21V013
Manufacturer KZRV, L.P.
Components ELECTRICAL SYSTEM, EQUIPMENT
Potential Number of Units Affected 806
Summary
KZRV, L.P. (KZRV) is recalling certain 2021 Sportsmen Classic, Escape, and Sonic recreational trailers. The microwave circuits were improperly connected to a 20amp circuit breaker instead of a 15amp circuit breaker.
Remedy
KZRV will notify owners, and dealers will replace the 20 amp circuit breaker with a 15 amp circuit breaker, free of charge. The recall began February 22, 2021. Owners may contact KZRV customer service at 1-800-768-4016, extension 154 or 153. KZRV’s number for this recall is KZ-2021-01.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Plt. 4 Microwave Breaker Repair Instructions
NHTSA Recall # 21V‐013
TC Recall #2021‐018
KZ Recall # KZ‐2021‐01
Step 1: Identify breaker labeled Microwave in distribution panel. If breaker is 15 amps disregard. If breaker is 20 amps, verify that the microwave is de‐energized when microwave is in the off position.
Step 2: Turn off main 30 amp breaker. Remove distribution panel cover and locate microwave breaker. Trace wire from breaker to where wire enters the rear of distribution panel. Determine the color of exterior Romex sheathing. If sheathing color is yellow, wire is correctly sized and repair is not necessary. Re‐install distribution panel cover and turn on main 30 amp breaker. If sheathing color is white or green proceed to step 3.
Step 3: Remove both wires from 15/20 duplex breaker. Remove 15/20 duplex breaker from distribution panel. Install 15/15 duplex breaker. Install microwave wire in bottom 15 amp breaker. Install remaining wire in top 15 amp breaker. Re‐install distribution panel cover. Turn all breakers on. Verify that breaker labeled Microwave in the distribution panel de‐energizes the microwave when in the off position. If so, turn on breaker and repair is complete.
Parts: PN# 123406
IMPORTANT SAFETY RECALL
This notice applies to your vehicle: «VIN»
Recreational Vehicle Safety Recall Notice
Safety Recall: 21V-013
Safety Advisory: January 18, 2021
«Owner_name»
«Street»
«City», «State» «Zip»
Dear «Owner_name»:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. KZRV has decided that a defect which relates to motor vehicle safety exists in certain 2021 Escape, 2021 Sonic and 2021 Sportsmen Classic models. As a result, KZRV is conducting a safety recall. We apologize for any inconvenience this action may cause you; however, your safety and continued satisfaction are of the utmost importance to us.
Reason for this recall
The vehicles subject to this recall were built with an incorrect circuit breaker. Under certain conditions the circuit breaker may not trip and could result in a fire resulting in property damage, personal injury or death.
What we will do
The remedy is to change the 20 Amp circuit breaker which controls the microwave circuit with the proper 15 Amp circuit breaker. The repair should take approximately 30 minutes to complete. This repair will be completed at no cost to you.
What we need you to do
You should contact your selling dealer immediately to schedule a service appointment to have the defect repaired in your vehicle. If you have questions concerning this recall or if you need any assistance, please contact the KZRV Warranty/Service Department by mail at KZRV, L.P., 0985 N 900 W, Shipshewana, IN 46565, or by phone at (800)768-4016 ext. 154 or 153.
If you had appropriate repairs completed prior to receipt of this recall notice, and if you incurred any direct cost in connection with obtaining such repair, you may be eligible to receive reimbursement from KZRV by contacting the KZRV Warranty/Service Department.
If after contacting KZRV Customer Service you are still not satisfied we have done our best to remedy this situation, you may also submit a written complaint to: Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE, Washington, DC 20590. You may call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153; or go to https://www.safercar.gov.) Federal regulations require that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.
We apologize for any inconvenience this action may cause you; however, your safety and continued satisfaction are of the utmost importance to us.
Thank you for your attention and cooperation in this matter.
Sincerely,
KZRV, LP
Delbert Miller
Vice President Corporate
cc: National Highway Traffic Safety Administration (NHTSA)
IMPORTANT SAFETY RECALL
KZ RV, L.P.
NHTSA Recall Number 21V-013
Transport Canada Recall Number 2021-018
Date: January 18, 2021
TO: KZ RV Dealer
Problem
The vehicles subject to this recall were built with an incorrect circuit breaker. The circuit breaker may not trip and protect the wiring and could result in a fire resulting in property damage, personal injury or death.
RANGE OF VEHICLES INVOLVED:
- 2021 Escape
- 2021 Sonic
- 2021 Sportsmen Classic
WARRANTY REIMBURSEMENT:
A notice of this recall has been sent to affected retail owners. A copy of the Owner’s letter is included for your review. They may request that you complete the repair. If so, please follow the warranty reimbursement procedure. If the unit and/or units are in your inventory, or if you are requested to perform the repair for the retail customer, please complete the advised repair and send in a warranty claim referencing this recall number for reimbursement. The time allowed for repair is 30 minutes.
SERVICE ACTION:
Replace the 20 Amp circuit breaker which controls the microwave circuit with a 15 Amp circuit breaker.
encl. – Owners Letter
Delbert Miller
Vice President Corporate
3 Affected Products
Vehicles
MAKE | MODEL | YEAR |
KZRV | ESCAPE | 2021 |
KZRV | SONIC | 2021 |
KZRV | SPORTSMEN CLASSIC | 2021 |
10 Associated Documents
Recall Acknowledgement
RCAK-21V013-8356.pdf 244.869KB
Defect Notice 573 Report
RCLRPT-21V013-6989.PDF 213.537KB
Remedy Instructions and TSB
RCRIT-21V013-5289.pdf 102.758KB
ISSUED Owner Notification Letter(Part 577)
RCONL-21V013-4974.pdf 227.833KB
Manufacturer Notices(to Dealers,etc)
RCMN-21V013-0511.pdf 145.436KB
Recall Quarterly Report #2, 2021-2
RCLQRT-21V013-9054.PDF 211.227KB
Recall Quarterly Report #1, 2021-1
RCLQRT-21V013-2446.PDF 211.131KB
Recall 573 Report – Amendment 1
RCLRPT-21V013-1328.PDF 213.601KB
Recall Quarterly Report #3, 2021-3
RCLQRT-21V013-1761.PDF 211.316KB
Recall Quarterly Report #4, 2021-4
RCLQRT-21V013-3640.PDF 211.424KB
Latest Recalls Documents
For the Latest and Most Recent Recalls Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=21V013&docType=RCL
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- External dimensions: 19 1/16” W x 14 1/2” D (without back plate - 13 1/4") x 11 5/8” H Installation dimensions: 20"W x 13 3/8"H x 14 1/8"D
- 0.9 cu.ft. capacity with 900 watts of cooking power
- Glass turntable rotates foods to provide even cooking, Easy access door, White cavity and black outer enclosure, One piece trim kit, UL/CUL Listed
- Specifically built and designed for RV's, including vent exhaust
- Installation Dimensions: 20” W x 14.125” D x 13.375” H
- External dimensions: 19.1” W x 14.7” D x 11.3” H
- Oven Capacity: 1.0 cu. ft.
- 900W (Output) 1350W (Input)
- Turntable: 12.4” Dia.
- Voltage: 120V/60Hz
- Dimensions with Trim: 23.4" (W) x 14.9" (H) x 13.9" (D)
- Weight: 30lbs (13.6kg)
- Dimensions without Trim: 19" (W) x 10.5" (H) x 13.9" (D)
- Versatile Cooking Modes - From reheating to grilling, this air fryer and convection microwave has it all! With 6 different cooking modes including broil, combo cooking, air fryer, and more, you can cook anything from pizza to meat with ease.
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- Included Trim Kit For A Sleek Look - This microwave oven comes with a trim kit that seamlessly blends it into your kitchen decor. It also comes with all necessary accessories like a glass turntable and grill rack for convenient cooking.
- 30-Sec. Instant Start and 8 Express Cook Options - Popcorn, Potato, Pizza, Beverage, Soup, Dinner Plate, Fresh Vegetable, Frozen Vegetable.
- Black Picture Frame Kit - Trim kit is included with microwave and creates a polished final look. No need to purchase anything extra to help your new appliance blend in with your RV kitchen.
- 2 Stylish Color Options - Comes in Black or Stainless Steel, colors that blend well with most interior décor. Update your kitchen with timeless styles!
- Direct Replacement - Replace your Greystone or High Point microwaves without any issues. Our new Black microwave will fit perfectly where your old one was installed.
- 900W Microwave Oven
- External dimensions: 19"W x 10 1/8" H x 14 1/4" D
- External Dimensions with trim: 23 3/8" W x 15" H x 14 1/4" D
- 9 Express Cook options (Popcorn, Potato, Pizza, Roast Chicken, Beverage, Soup, Dinner Plate, Fresh Vegetable, Frozen Vegetable)
- Instant Start (30-seconds per touch)
- 10 Power Levels
- External Dimensions (without trim): 20 1/2" W x 14 1/4" H x 18" D Trim Outer Dimensions: 24" W x 16 3/4" H
- 900W Microwave Oven
- External dimensions: 19"W x 10 1/8" H x 14 1/4" D
- Internal dimensions: 9" x 13 1/4" x 12 1/2" (overall)
- External Dimensions with trim: 23 1/2" W x 15 1/8" H x 14" D
Last update on 2024-03-22 / Affiliate links / Images from Amazon Product Advertising API
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