| “This site contains affiliate links for which OEMDTC may be compensated” |
December 15, 2020 NHTSA CAMPAIGN NUMBER: 20V783000
Lighting and HVAC Display May Lock Up
If the LCD display becomes locked up or non-functional it can delay emergency efforts, which can increase the risk of injury.
NHTSA Campaign Number: 20V783
Manufacturer Halcore Group, Inc.
Components ELECTRICAL SYSTEM
Potential Number of Units Affected 7
Summary
Halcore Group, Inc. (Halcore) is recalling certain 2020-2021 American Emergency Vehicle Traumahawk Type I Ram 4500, 2020 American Emergency Vehicle Type I Ford F-450 and Ford F-550, and 2021 American Emergency Vehicle Medium Duty Ambulance Freightliner M2 vehicles, equipped with Weldon V-Mux Vista IV Standard LCD displays used for controlling emergency vehicle lighting and HVAC functions. These displays may experience low voltage spikes, and cause the LCD display to lock up or become nonfunctional, due to varying electrical installations.
Remedy
Halcore will notify owners, and dealers will provide updated replacement Vista IV units, free of charge. The recall began January 11, 2021. Owners may contact Halcore customer service at 1-800-447-0343. Halcore’s number for this recall is 20E-078.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
| TECHNICAL SERVICE BULLETIN 20-10 E | |
| V‐MUX Vista IV Interface |
October 28, 2020
IMPORTANT SAFETY RECALL INFORMATION
NHTSA RECALL 20‐E078
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Weldon, a division of Akron Brass has decided a safety related defect may exist with some Vista IV user interface panels. A list of units that shipped to you and are potentially affected is attached. This notice covers both touch and non‐touch versions of the Vista.
Power and ground are critical to proper operation of electronics including the Vista IV display. The Vista IV display has an operating voltage of 9‐32 VDC. When the supply voltage at the display drops, even for a moment, such as when starting the engine, the V‐MUX® Vista IV Interface typically turns off and quickly and automatically restarts. However, units on the attached list may not restart on their own if the voltage dips out of range (less than 9 volts).
These units are different because a component part became obsolete. This may lead to a blank display and sometimes loss of button function when the LCD display or the CPU do not restart properly, which can increase the risk of injury The installer supplied wiring and loads engaged when starting the vehicle, may have an impact on whether the issue presents itself in any one vehicle installation so you may not have experienced this issue, so even if the issue has not occurred the Vista IV should be replaced.
Weldon will be remedying affected units on this list free of charge, but in the meantime, cycling the power will reset the unit and allows normal operation. This can be accomplished with a power reset button, if one is installed, or by restarting the vehicle to allow an existing display to operate.
Unit serial numbers on the attached list are Vista IV displays that our records show were shipped to you and that are part of the recall.
Weldon will provide updated replacement Vista IV units that are less sensitive to voltage drop, and 1 hour of warranty labor to install the replacement display units.
Please contact Brett Carlson, BCarlson@idexcorp.com or your Weldon representative to arrange the remedy.
If you believe there is a failure to remedy this defect without charge to the end user/owner of the vehicle and within a reasonable period of time, you may submit a written complaint to the Administrator, NHTSA, 1200 New Jersey Ave, SE, Washington, DC 20590, or call the Vehicle Safety Hotline 1‐888‐327‐4336 (TTY: 1‐800‐424‐9153) or go to https://www.safercar.gov.
Thanks for your prompt attention to this matter and continued support.
20-10 E
Customer Care PH. 800.228.1161
4 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| AEV | FREIGHTLINER M2 AMBULANCE | 2021 |
| AEV | TRAUMAHAWK | 2020-2021 |
| AEV | TYPE 1 F-SERIES AMBULANCE | 2020 |
6 Associated Documents
Recall Quarterly Report #2, 2021-2
RCLQRT-20V783-2933.PDF 211.231KB
Loading...
Reload document 
Open in new tab
Recall Acknowledgement
RCAK-20V783-8040.pdf 244.737KB
Loading...
Defect Notice 573 Report
RCLRPT-20V783-1807.PDF 236.526KB
Loading...
Miscellaneous Document
RMISC-20V783-4680.pdf 115.127KB
Loading...
Recall Quarterly Report #1, 2021-1
RCLQRT-20V783-5691.PDF 211.135KB
Loading...
Recall 573 Report- Amendment 1
RCLRPT-20V783-9179.PDF 236.626KB
Loading...
Latest Recalls Documents
For the Latest and Most Recent Recalls Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=20V783&docType=RCL
- Efficient setting key: the multifunctional battery capacity indicator has a new design of the front setting button, and have several functions: cycle voltmeter/battery percentage, turn on the backlight, black, sleep mode, battery type selection etc.
- Humanized designs: the battery capacity voltage indicators are designed with switched function button, you can press to check the battery capacity or real-time voltage and turn off, with alarm design, the battery meter display will flash when the battery capacity is low
- Fit different battery: the battery gauge indicators are compatible with 12V/ 24V/ 36V/ 48V/ 60V/ 72V/ 84V acid battery, ternary lithium battery, polymer lithium-ion battery, 3 -15 series lithium ion battery, storage battery, water battery and more
- LCD display: the battery capacity gauge indicators come with PVC waterproof screen protector with bright back-light, which makes you can read the results on the clear LCG display from different angles, low working power consumption and the max is 5 mA
- Suitable for: the battery meters with alarms can be applied to different machines and places such as garden, home, office and more, can serve you for a long time, meeting your different needs and practical battery indicators will give you nice experience
- Fits for DC 12V/24V cars, test range: DC 7V-35V; Each voltage meter has passed QC test prior to shipping
- Made of high quality PC material, durable and waterproof, works well in wet enviroment
- EASY TO READ: Bright and clear led digital display, reads fine on any light condition
- EASY TO INSTALL: Comes with mounting plates, tightening rings, spade connectors and screws for easy installation and wiring
- Measurement Accuracy: 0.1V-0.2V, perfect for car/motorcycle/RV/truck/boat/ATV/UTV etc.
- 【Meet Different Needs】 The 12V round voltmeter comes with a panel and a nylon nut, which can be mounted separately on the 29mm diameter mounting hole or fixed on the matching panel, so that it could meet your different mounting needs.
- 【Blue LED Display】 This 12V battery meter with blue LED light, can be widely used under DC 12V 24V. With the digital voltage meter, you can easily monitor the voltage status of your car battery in real times, especially in dark environments.
- 【Waterproof & Useful】 The marine voltmeter gauge is waterproof design, so this LED voltmeter is safe to use even in moist environments. And also the mini voltmeter is fit for 12V 24V cars, automotive, motorcycles, RVs, SUV, Off-road, ATV, boats, marine, ships, trucks, tractor, etc.
- 【Measuring Range】 The rating of this battery voltage monitor is DC 8-48V, and its accuracy is 0.1V. With the precise 3-digit LED digital voltmeter, you can better monitor of the car's battery voltage status, helping to extend battery life.
- 【Easy installation】 This 12 volt battery monitor comes with a set of wires, two mounting screws, a matching panel and a nylon nut, making it easy to install and use.
- HIGH PERFORMANCE DUAL USB CHARGING PORTS - 24W / 4.8A USB Car Charger charges your favorite mobile devices Compatible for iPad (max speed), iPhone XS, XR, 8 Plus (max speed), HTC, Galaxy, MP3 Players, Digital Cameras, PDAs, Mobile Phones.
- REAL-TIME MONITORING - Concise LED screen displays vehicle’s operating voltage (12V/24V) or the total USB charging output (5V/4.8A Max) in real time, fully controlling the whole charging process. The LEDs are bright enough to read the display without being a distraction while driving.
- SAFE ON THE GO - Intelligent circuit design protects against short circuiting, over-heating, over-currents, and over-charging. Charging stops when battery is full.
- COMPACT DESIGN - One of the industry's smallest USB car chargers for added portability, featuring two USB ports and an LED Display make it easy to access after dark. Input: 12-24V; Output: DC 5V 4.8A or 24W (Shared by two ports). One Year Warranty.
- 12 MONTHS WARRANTY - Comes with 30 days Money Back Guarantee and 12-Months Hassle-free Replacement Warranty.
- APPLICABLE BATTERY --- DROK digital battery monitor is suitable for 10-100V (12v 24v 36v 48v 60v 72v 96v) lithium battery, lead-acid battery, lithium iron phosphate battery, Ni MH battery. Default 12 volt lead acid battery.
- APPLICATION --- this multimeter can be used as battery voltage meter, battery capacity tester and temperature indicator panel for car, marine, RV, boat, etc.
- PROTECTION --- the battery power detector comes with protective shell, dustproof waterproof surface; input reverse connection protection.
- LCD DISPLAY --- the battery status reader adopts clear LCD color screen, displays battery capacity, voltage, temperature value(switched by the key).
- ALARM --- if low voltage, red indicator flashes and buzzer alarms.
- 【1% Accuracy Measurement】Shunt-type monitor design provides much more accurate real-time voltage and current draw measurement.
- 【Protect the batteries】With High and low capacity alarm functions, our battery monitor with shunt will alarm, and backlight and voltage value will flash simultaneously to protect the batteries from getting over-discharged.
- 【Fit for all battery】The batter tester is compatible with various battery types, including Lead Acid (AGM, GEL), Lithium Iron Phosphate, Lithium-ion, Nickel-metal hybrid. compatible with batteries operating at 12 volts, 24 volts, and 48 volts.
- 【Easy To read】Displays multiple electronic parameters, including Voltage, Current, Consumed Power, Battery Capacity, and battery degradation rate with a customized brightness high-definition Backlight Display.
- 【Easy to Install】Transparent shunt holder makes the battery tester easier to mount the shunt. And the 20ft Shielded cable allows you to monitor the battery status from a distance.
- Universal battery capacity indicator voltage meter - wide voltage input range DC 12V-84V Lead-acid Batteries and 3S-26S Lithium Batteries: Ternary lithium batteries, polymer batteries, lithium-ion batteries, storage batteries.
- Multifunctional Battery Capacity voltage meter Indicator - Battery tester Right Switch key can switch voltmeter, battery percentage, switch off. Left setting key have several functions: Cycle voltmeter/battery percentage, turn on the backlight, black, sleep mode, battery type selection etc.
- High Quality of battery voltage meter - Large LCD screen display with green backlit and low power consumption.Two display modes can be available: battery symbol and battery percentage, battery symbol and voltmeter.
- Safety to Use - The battery voltage meter Built-in 30cm power cable, simple to connect. Reverse protection design, won't burn if connect reversely.
- Portable and Waterproof voltage meter- Small size, light weight, equipped with a PVC film, the surface is waterproof.
- Dual-display: it can display auto battery voltage and temperature inside the car simultaneously(this is for Fahrenheit)
- External temp sensor: its external temp sensor allows you to bend sensor to avoid possible heating/ direct sunshine so that you can acquire more accurate results
- Safe usage: the monitor has built-in fuse, making safe usage possible and causing no damage to your car
- Easy reading: it screen is made of LED material, hence it is easy and convenient for you to read even in dim light
- Switch Control:The voltage gauge waterproof a more accurate battery voltage. You can toggle between voltage and battery percentage or turn it off to reduce battery drain while in storage.
- oltage Gauge: Support 5-48V Input Voltage. Power display range 0-100%. Precise 3-bit LED digital display.
- Check States: Battery Capacity Voltage Monitor Gauge Indicator better helps you to early notice your car voltage condition.
- Widely Use: Fit for 5-58V Cars, Motorcycles, RV, SUV, Off-road, ATV, Boat, Marine, Ship, Truck, Tractor etc.Mini size and easy to install.
- Package Includes: 1 x Car Voltmeter Gauge; 2 x Insulated Terminals; 2 x Screws, 2 x Wires.
- Efficient setting key: the multifunctional battery indicator has a new design of the front setting button, and have several functions: cycle voltmeter/battery percentage, turn on the backlight, black, sleep mode, battery type selection etc.
- Practical designs: the battery capacity voltage indicators are designed with switched function button, you can press to check the battery capacity or real-time voltage and turn off, with alarm design, the battery meter display will flash when the battery capacity is low
- Fit Different Battery: the battery gauge indicators are compatible with 12V/ 24V/ 36V/ 48V/ 60V/ 72V/ 84V acid battery, ternary lithium battery, polymer lithium ion battery, 3 -15 series lithium ion battery, storage battery, water battery and more, note: if your meter always shows, it means that you have the wrong battery code and need to double-check and the correct code
- Fit different battery: the battery gauge indicators are compatible with 12V/ 24V/ 36V/ 48V/ 60V/ 72V/ 84V acid battery, ternary lithium battery, polymer lithium-ion battery, 3 -15 series lithium ion battery, storage battery, water battery and more
- Where to use: the battery meters with alarms can be applied to different machines and places such as garden, home, office and more, can serve you for a long time, meeting your different needs and practical battery indicators will give you nice experience
Last update on 2024-04-12 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.