PP2ZZQ2003_GTS/GTV - Improperly Galvanized Brake Lines Reduce Braking - 2020-2021 Vespa GTS 300 & GTV 300 Scooters

October 6, 2020 NHTSA CAMPAIGN NUMBER: 20V617000

Improperly Galvanized Brake Lines Reduce Braking

Reduced braking efficiency can lengthen the distance needed to stop the scooter, increasing the risk of a crash.

NHTSA Campaign Number: 20V617000

Manufacturer Piaggio Group Americas. Inc.

Components SERVICE BRAKES, HYDRAULIC

Potential Number of Units Affected 483

Summary

Piaggio Group Americas. Inc. (Piaggio) is recalling certain 2020-2021 Vespa GTS 300 and GTV 300 scooters. Improperly galvanized brake pipe terminals can result in excessive front and/or rear brake levers travel during braking.

Remedy

Piaggio will notify owners, and dealers will test the O-Ring, replace the brake fluid and bleed the brake system, or replace the brake pipes based on the vehicle's age, free of charge. The recall is expected to begin October 21, 2020. Owners may contact Piaggio customer service at 1-212-380-4433. Piaggio's number for this recall is PP2ZZQ2003_GTS/GTV.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

TREAD ACT CUSTOMER REIMBURSEMENT PLAN  

Customer Reimbursement for Safety Related Recall Repairs

Effective with Safety related recalls initiated as of January 15, 2003

Piaggio Group Americas is initiating a safety related recall for a select range of models that includes your VIN number. If you have previously paid to have the repair or update as described in the recall documentation completed, you are entitled to be reimbursed for that expense.

You are encouraged to request reimbursement from your respective Piaggio/Vespa dealer.  Alternatively, you may submit the request for reimbursement to the following address:

Customer Care
Piaggio Group Americas
1020 W. 17^th Street
Costa Mesa, CA 92627

In every case:

• Repair expenses pertaining to the subject of the safety recall are reimbursable, not consequential expenses such as towing, rental, accommodations, damage repairs, etc.
• Expenses from repair facilities outside of the Piaggio Group Americas authorized dealer network will be considered; however, the repair procedure must meet Piaggio Group Americas standards.
• When reimbursing for parts, the Manufacturers Suggested Retail Price (MSRP) will be considered as the guideline for reasonable charges.
• Expenses for repairs performed more than 10 days after the date of the last customer notification letter sent by Piaggio Group Americas are not eligible for reimbursement.
• Taxes and hazardous waste disposal, where previously paid, are eligible for reimbursement.

The authorized  Piaggio/Vespa  dealer will request a copy of the customer notification letter, as well as a copy of the owner’s previously paid invoice, and then inspect the vehicle (if still in the possession of the invoice holder) to determine the scope and quality of the previous repair.  Claims will be processed within 60 days of receipt.

10/06/2020

20V-617 Chronology

1. All principal events that were the basis for the determination that the defect related to motor vehicle safety.

We received warranty claims from our worldwide dealer network that the front and in some cases the rear brake    levers have extended play especially after a prolonged period of inactivity.

Details about chronology of principal events are listed here below:

2. A summary of all warranty claims, field or service reports,

Enclosed: summary of related warranty claims on brake .

Relevance of each event is classified adding ranking 1-2-3 (1=accident; 2= clear feedback from the customer; 3= low evidence or not clear relation to the issue).

3. Other information (such as numbers of deaths and/or injuries), with their dates of receipt. No deaths or injuries have been reported.

4 Affected Products

Vehicles

4 Associated Documents

Defect Notice 573 Report

RCLRPT-20V617-5335.PDF 218.61KB

Manufacturer Reimbursement Plan

RMRP-20V617-3707.pdf 138.836KB

Recall Acknowledgement

RCAK-20V617-9797.pdf 244.355KB

10/06/2020 20V-617 Chronology

RMISC-20V617-5090.pdf 326.336KB

Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=20V617&docType=RCL

For the most up to date documents from NHTSA for this Recall, click the lick above

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