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September 30, 2020 NHTSA CAMPAIGN NUMBER: 20V600000
Power Seat Wiring may Short Circuit
Damaged power seat wires may short circuit, increasing the risk of a fire.
NHTSA Campaign Number: 20V600
Manufacturer Jayco, Inc.
Components ELECTRICAL SYSTEM, SEATS
Potential Number of Units Affected 433
Summary
Jayco, Inc. (Jayco) is recalling certain 2019-2021 Entegra Aspire, 2020-2021 Anthem and Cornerstone, and 2021 Reatta, ReattaXL, and Jayco Embark motorhomes built with Villa power seats. The power seat wiring may become chafed due to poor routing, and no protection, or melt from exceeding the 14 gauge wire amp capacity.
Remedy
Jayco will notify owners, and the dealers will inspect the seat wiring for loom protection and secure it with wire ties, free of charge. The remedy regarding the switch and exceeding the amp capacity is still under development. The recall began December 4, 2020. Owners may contact Jayco customer service at 1-800-517-9137. Jayco’s number for this recall is 9903521.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Driver and Passenger 6way Power seats –wire routing and circuit protection
Bulletin Type: | Safety Recall | Publication Date: | December 04, 2020 |
Bulletin #s: | 20V-600 US Units
2020-476 CN Units |
Make: | Entegra |
Job Code: | 9903521 | Models: | Aspire
Anthem Cornerstone Reatta XL |
Flat Rate(s): | RC024 1.5 Hrs. Inspect, add loom, add 2 Breakers
RC025 1 Hr. Inspect and Add 2 Beakers |
Model Years: | 2021 |
Incident: | Incorrect circuit protection and wire routing/protection may lead to damage, a short circuit or overheated wiring, which could create the risk of a fire. |
Affected Units: | 2021 Aspire
M13B8051-8060 3F8051-8071 3M8051-8052 3P8051-8066 3R8051-8088 3W8051-8074 3Z8051-8057 2021 Anthem M14B8051-8073 4F8051-8086 4H8051 4R8051-8060 4W8051-8079 4Z80518064 2021 Cornerstone M16B8051-8071 6F8051-8086 6R8051-8056 6W8051-8076 6X8051-8052 6Y8052-8053 6Z8051-8061 2021 Reatta XL M1MC8051-8074 MG8051-8064 MJ8051-8055 MK8051-8065 |
Parts Kit: | Parts Kit #:20V-600 |
Parts Kit Contents:
2 – 15A manual reset circuit breaker |
|
Misc. Tools & Supplies: | Screw gun w/square bit
3/8” nut driver 5/16”socket 5ft 3/4” Black split Polyethylene Wire Loom |
INSPECTION
Inspect under the driver and passenger seats to make sure:
- The wire outside of the (wire) cluster is covered with wire loom (Picture shows the wire with loom).
- The frame rail is covered with wire loom. If there is no loom on the frame piece, install the loom.
INSTRUCTIONS
1. Disconnect all power connections to the unit. The load center generator/fender compartment breaker must be turned off prior to starting the repair.
2. Locate the breakers (for replacement) in the exterior fender compartment. Remove the lower panel by grasping the sides and pulling it towards you. There is no fastener removal required.
3. Us a screw gun with a square bit, to remove the (4) screws from the upper panel corners. Carefully remove the panel by pulling towards you as there are wires attached to the back of the panel.
NOTE: Some models may require removing the latch so the lower panel can be easily removed. Use a 5/16” socket to remove the bracket. Set all aside for reuse.
4. Locate the bus bar in the center of the compartment. Locate the (2) orange wires on the left side of the bus bar (towards the front of the unit). Using a 3/8” nut driver, remove the nut on the left wire. Remove the nut on the “feed” wire so you can access the breaker screw. Set aside both nuts for reuse.
5. Us the screw gun with the square bit, to remove the screw on the breaker (for the wire you just removed). Set aside for reuse.
6. Remove the breaker from behind the bus bar.
7. Install the new breaker where the original one was removed. The manual switch should be installed at the top.
NOTE: Caution should be taken when installing the new breaker as to not damage or break the manual switch feature.
8. Reinstall the feed wire and the orange wire.
9. Repeat the process on the next breaker (next to the one just replaced).
10. Replace (both) cover panels and the latch if it was removed.
Jayco’s sole obligation under our limited warranty is to repair or replace defective materials and/or workmanship deemed our responsibility as determined by Jayco in our sole discretion. Jayco reserves the right to use new and/or remanufactured parts or materials of similar quality to complete any work, and to make parts and/or design changes as appropriate without notice to anyone. Jayco designs and/or materials changes are done without obligation to incorporate such changes in previously manufactured product. Jayco makes every reasonable effort to ensure field remedies will not adversely affect performance and/or safety of the unit. This field remedy is not intended to extend to future performance of this RV, or any of its materials, components or parts beyond the standard warranty period. The RV owner’s obligation to notify Jayco, or one of its independent, authorized dealers, of a claimed defect does not modify any obligation placed on the RV owner to contact Jayco directly when attempting to pursue remedies under state or federal law. Jan. 2019. |
903 South Main Street • P.O. Box 460 • Middlebury, IN 46540 |
SEOCONTENT-START
Recall
Remedy
IMPORTANT SAFETY RECALL
This Notice Applies to Your Recreational Vehicle
Dear Valued Customer:
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
Jayco has decided that a defect, which relates to motor vehicle safety, exits in certain 2021 Anthem, Aspire, Cornerstone, and Reatta XL motor homes manufactured with a Villa 6 way power driver and passenger seat.
Incorrect circuit protection and wire routing/protection may lead to damage, a short circuit or overheated wiring, which could create the risk of a fire.
Install proper circuit protection (15A manual reset circuit breaker) and inspect wire routing for correct placement, securement and protection (loom) to prevent possible damage from the seat frame and other sharp edges. The Remedy is free of charge and will take approximately 1 hour to complete.
Please contact your Dealer and set an appointment for this remedy.
Federal regulations require that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.
If you had this repair completed prior to receipt of this recall notice, you may be eligible to receive reimbursement for the cost of obtaining a pre-notification remedy of the problem associated with this recall.
If you take your recreational vehicle to your dealer on the agreed service date and the dealer does not remedy this condition on that date or within three (3) days, please contact our Customer Service Department at 800-517-9137. If you are unable to get this safety defect remedied without charge and/or within a reasonable amount of time after contacting your dealer and Jayco customer service, you may want to contact NHTSA. To submit a written complaint, contact the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153): or go to https://www.safercar.gov.
We certainly regret this inconvenience; however, your safety is our most important priority.
Sincerely,
Compliance Management
Jayco Motorized
Safety Recall: 20V-600
December 04, 2020
Reason for
Recall
What we need you to do
**************************************************************************************************
IMPORTANT SAFETY RECALL
Dear Valued Dealer:
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
Jayco has decided that a defect, which relates to motor vehicle safety, exits in certain 2021 Anthem, Aspire, Cornerstone, and Reatta XL motor homes manufactured with a Villa 6 way power, driver and passenger seat.
Incorrect circuit protection and wire routing/protection may lead to damage, a short circuit or overheated wiring, which could create the risk of a fire.
Install proper circuit protection (15A manual reset circuit breaker) and inspect wire routing for correct placement, securement and protection (loom) to prevent possible damage from the seat frame and other sharp edges. All pertinent information regarding this recall is available under the Applications > Recalls section of the website.
Our records show the following unit is affected by this recall, and is part of the current inventory at your Dealership.
VIN
Before placing an order for the Recall Parts Kit, please confirm the unit serial number requires the Recall Remedy, using CASE RECALL LINES in Jayco Partners. The Instructions for the Recall Remedy are available under the Case Recall 20V-600 (US) and 2020-426 (CN) attachments.
Federal law requires the Recall Remedy completed on this unit prior to customer delivery.
If you sold this unit recently, please contact the owner immediately to inform them of this recall. In addition, please register this unit by submitting the Warranty Registration information. Federal regulations require that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.
We certainly regret this inconvenience; however, our Customers’ safety is our most important priority.
Sincerely,
Compliance Management
Jayco Motorized
Safety Recall: 20V-600
December 04, 2020
Reason for Recall r this recall
What we need you to do
Recall Remedy
SEOCONTENT-END
10 Affected Products
Vehicles
MAKE | MODEL | YEAR |
ENTEGRA | ANTHEM | 2020-2021 |
ENTEGRA | ASPIRE | 2019-2021 |
ENTEGRA | CORNERSTONE | 2020-2021 |
ENTEGRA | REATTA | 2021 |
ENTEGRA | REATTA XL | 2021 |
JAYCO | EMBARK | 2021 |
11 Associated Documents
ISSUED Owner Notification Letter(Part 577)
Manufacturer Notices(to Dealers,etc)
RCMN-20V600-6087.pdf 140.396KB
Recall Quarterly Report #2, 2021-1
RCLQRT-20V600-5560.PDF 211.228KB
Remedy Instructions and TSB
RCRIT-20V600-8148.pdf 1035.731KB
Recall 573 Report – Amendment 2
RCLRPT-20V600-7394.PDF 213.891KB
Recall 573 Report – Amendment 1
RCLRPT-20V600-9387.PDF 213.917KB
Recall Acknowledgement
Recall Quarterly Report #1, 2020-4
RCLQRT-20V600-2833.PDF 211.129KB
Recall Quarterly Report #3, 2021-2
RCLQRT-20V600-9208.PDF 211.312KB
Recall Quarterly Report #2, 2021-1
RCLQRT-20V600-0780.PDF 211.228KB
Recall Quarterly Report #4, 2021-3
RCLQRT-20V600-6148.PDF 211.417KB
Latest Recalls Documents
For the Latest and Most Recent Recalls Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=20V600&docType=RCL
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