“This site contains affiliate links for which OEMDTC may be compensated” |
September 11, 2020 NHTSA CAMPAIGN NUMBER: 20E067000
Winch may Unexpectedly Move in High Temperatures
Unintended winch operation can increase the risk of injury.
NHTSA Campaign Number: 20E067
Manufacturer Quadratec, Inc.
Components EQUIPMENT
Potential Number of Units Affected 3,629
Summary
Quadratec, Inc. (Quadratec) is recalling Q-Performance Stealth Series 10,000 and 12,000 lb. recovery winches, part numbers 92122.4010, 92122.4011, 92122.4020 and 9212.4021. During high temperature operation, expansion within the processor/switch may result in power flow to the winch motor, causing unintended operation of the winch.
Remedy
Quadratec will notify owners, and will replace processing unit and any associated components on the affected winches, free of charge. The recall began November 17, 2020. Owners may contact Quadratec customer service at 1-800-745-6037. Quadratec’s number for this recall is 2020-1W.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
IMPORTANT SAFETY RECALL 20E-067
This equipment recall applies to your vehicle if it is equipped with a Quadratec® 10,000lbs or 12,000lbs Q-Performance Stealth Series Winch described below.
Dear Quadratec Customer:
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Quadratec has decided that a defect which relates to motor vehicle safety may exist in certain replacement equipment: Quadratec 10,000lbs & 12,000lbs Q-Performance Stealth Series winches with either steel cable or synthetic lines; Part Numbers: 92122.4010, 92122.4011, 92122.4020 & 92122.4021 sold directly by Quadratec between approximately September 26, 2018 and September 4, 2020. Other Quadratec winches or parts are not involved in this recall campaign.
Our records indicate that you purchased a 10,000lbs or 12,000lbs Q-Performance Stealth Series Winch that is covered by this recall. If you are a lessor of a vehicle and purchased/or equipped the leased vehicle with one of these winches you should send a copy of this notice to the lessee as required by 49 CFR Sec. 577.7(a)(2)(iv). If you have sold this winch or the vehicle with the winch, please forward this notice to the new owner and contact Quadratec at recall@quadratec.com with the new owner’s address.
What is the Problem?
The defect is in certain winches, expansion or movement of circuits within the potted/sealed CPU/ switch unit is suspected of bridging circuit insulators permitting power to flow to the winch motor. Unprompted winch operation creates a safety risk and/or risk of damage to winch or vehicle before power to winch is cutoff by removing cable to the battery. Spontanious winch operation may further lead to crash or injury during self-recovery or on highway. This defect is suspected of occurring in areas of high ambient temperatures but other weather and use conditions may also be factors. 10,000lbs & 12,000lbs winches with this defect may risk uncommanded operation without prior warning or preceded by the sound of the motor under load.
WARNING
THIS IS AN IMPORTANT SAFETY RECALL.
To identify if your winch is subject to this recall, see part numbers and photos listed above.
TO AVOID RISK OF SERIOUS INJURY OR VEHICLE DAMAGE: While wearing safety glasses disconnect the winch power cable from battery terminals. (Button linking remote controller or controller itself does not turn power off).
DO NOT USE RECALLED WINCH UNTIL REPAIRED BY QUADRATEC. In an emergency, reconnect to battery terminals for each winch operation. Immediately disconnect winch from battery terminals when not in use. Follow all other warnings in your Self-Recovery Winch Operators Guide and your vehicle owners manual.
What Should you do?
Your winch will need to be returned to Quadratec (free of charge) so that the CPU/switch unit can be replaced with an updated design. Quadratec expects to have upgraded replacement CPU’s and other required parts available within 90-120 days of you receiving this recall notification.
You can check the status of replacement parts and schedule return of your winch by contacting Quadratec through www.Quadratec.com/Stealth-Winch-Recall or by emailing Quadratec at recall@quadratec.com.
What will Quadratec do?
As redesigned CPUs become available, Quadratec will remedy this defect without charge by replacement and upgrade of affected parts. Quadratec will provide customers separate written notification when these parts are available and instructions for free shipping of your winch. Our goal is to have your repaired & upgraded Stealth winch back within fourteen business days from receipt. Please have proof of purchase available.
What If I Have Already Repaired A Recalled 10,000lbs or 12,000lbs Q-Performance Stealth Series Winch?
All repairs/replacement of CPU’s under this voluntary recall are to be performed by Quadratec in the manner described above. However, if prior to receiving this recall notice you experienced the defect described herein and made repairs to the winch CPU, Quadratec will consider reimbursement of your out of pocket costs for materials and labor in addition to return and replacement with the Quadratec supplied redesigned CPU provided by this recall. Pleae contact Quadratec via email at recall@quadratec.com.
What If I Have Other Questions or Need Help?
The Quadratec customer service team will be happy to answer any of your questions via email at recall@quadratec.com. After a reasonable time if you still are unable to obtain the remedy under this recall you may file a complaint with: The Administrator, National Highway Safety Administration, 1200 New Jersey Ave., SE., Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to https://www.safecar.gov.
Quadratec apologizes for any inconvenience this voluntary recall may cause; however, our overall concern is safety and your complete satisfaction with our products.
Sincerely,
Your Quadratec Team
Stealth-Recall-Letter10-26.indd
Quadratec, Inc.: Proposed reimbursement plan (duplicate included within 577.5 customer notification)
All repairs/replacement of CPU’s under this voluntary recall are to be performed by Quadratec in the manner described above. However, if prior to receiving this recall notice you experienced the defect described herein and made repairs to the winch CPU, Quadratec will consider reimbursement of your out of pocket costs for materials and labor in addition to return and replacement with the Quadratec supplied redesigned CPU provided by this recall. Contact our toll-free hotline (800-463-2998) for details regarding this program.
1 Affected Product
Equipment
BRAND | PART NO. | PRODUCTION DATES |
Q-PERFORMANCE | STEALTH SERIES |
8 Associated Documents
ISSUED Owner Notification Letter(Part 577)
RCONL-20E067-3845.pdf 1005.948KB
Manufacturer Reimbursement Plan
RMRP-20E067-0067.pdf 251.233KB
ISSUED Owner Notification Letter(Part 577)
RCONL-20E067-3793.pdf 987.643KB
Recall Quarterly Report #1, 2021-1
RCLQRT-20E067-5166.PDF 211.142KB
Recall Acknowledgement
RCAK-20E067-5642.pdf 244.884KB
Defect Notice 573 Report
RCLRPT-20E067-3807.PDF 215.066KB
Recall 573 Report – Amendment 1
RCLRPT-20E067-1364.PDF 215.099KB
Recall Quarterly Report #2, 2021-2
RCLQRT-20E067-3819.PDF 211.24KB
Latest Recalls Documents
For the Latest and Most Recent Recalls Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=20E067&docType=RCL
- [ NEW DESIGN]The newly designed model allows you to be the focus of your exploration of the world.The black frosted spray paint with new material will not rust.And it improves the model's thermal insulation and model's durability.The all-steel shell can protect the winch well.The new design is more conducive to the heat dissipation of the gearbox to ensure the long operation of the winch.
- [SPECIAL DESIGNED]Special designed for atv, utv, car, boat, trucks, jeeps, modified vehicles and multi purpose utility trailers
- [STRONG POWER]7.2hp 12v series wound motor and three-stage planetary gear system with free spooling clutch.85' Length7/16" Diameter Nlyon rope
- [NEW CONTROL SYSTEM]The new control system will definitely surprise you. The 2-in-1 remote combines wired remote control and wireless remote control power system. The signal control range of the remote controller can reach up to 100ft. Both wired and wireless control have been integrated intio this multifunctional controller
- [POWERFUL PLANETARY GEAR]The real three sets of 3-Stage Planetary enables differential, deceleration (qrowth), reversal, and more. The combined use of multiple groups of planetary wheel systems can achieve a very large speed ratio,which can achieve coaxial deceleration (growth).
- 【High-Performance Motor and Gearbox】: Equipped with a 5.5KW motor and a 265:1 gear ratio three-stage planetary gearbox, this electric winch delivers impressive power and torque for efficient pulling and recovery. The 7HP motor ensures reliable performance even in demanding situations.
- 【Superior Waterproof Performance】: With an IP67 waterproof rating, this CXRCY electric winch can withstand tough weather conditions, ensuring reliable performance even in the harshest environments.
- 【High Load Capacity】: With a remarkable 13500 lb load capacity, this CXRCY winch offers exceptional strength and reliability. Whether you're pulling your vehicle out of a sticky situation or recovering heavy loads, this winch is up to the task, providing you with peace of mind and confidence.
- 【Wireless and Corded Control】: Enjoy the convenience of both wireless handheld remote control and corded control options. Whether you prefer the freedom of wireless operation or the reliability of a corded connection, this winch has you covered.The remote control has a control range of up to 30 meters, allowing you to operate the winch from a safe distance, providing added convenience and safety.
- 【Special Design for Versatility】: This CXRCY winch is specially designed to meet the needs of various vehicles, including ATVs, UTVs, cars, boats, trucks, jeeps, and modified vehicles. It is also suitable for multi-purpose utility trailers, making it a versatile tool for all your towing requirements.
- 【Power and Durability Combined】Versatile ATV/UTV Winch Kit - 6000lb winch powered by a 2.0kW/2.7HP permanent magnet DC 12V motor, boasting a 2.7HP motor, a 166:1 gear ratio, and a durable 12-strand braided nylon rope with rust resistance, waterproofing, and UV protection for reliable performance in all conditions.
- 【Unleash Unmatched Power】: With a cutting-edge three-stage planetary gear transmission system, dynamic brake, all-weather sealed solenoid valve, and circuit breaker, OPENROAD Winch guarantees relentless, versatile winching performance in any scenario. It conquers tasks with a swift no-load line speed of 19.8 feet per minute, and when fully loaded, maintains an impressive 2.1 feet per minute line speed. When you demand the pinnacle of reliability and quality assurance, your only choice is OPENROAD.
- 【Precisely Stable Remote Control】OPENROAD 6000lb winch offers unparalleled control. Our high-performance wireless remote covers an impressive 50-foot range. We are dedicated to providing you with the best remote control performance, ensuring absolute stability, and keeping you in complete control at all times. Additionally, we offer a wired remote option to meet your personalized control needs. With OPENROAD, you have the utmost confidence and endless control possibilities.
- 【Versatile Applications】The OPENROAD 3500 lbs winch combines outstanding off-road capabilities with professional and high-quality service. It is designed for use with ATVs, UTVs, cars, trucks, amusement rides, boats, jeeps, modified vehicle equipment, and household trailers, among other applications. Whenever you need it, this winch is ready to accompany you on your journey to explore the mysteries of the world.
- 【Quality and Service Assured】Choose OPENROAD for Excellence and Peace of Mind. With a one-year warranty and lifetime technical support, we've got your investment protected. Reach out to us during your purchase – we guarantee professional, quick service within 12 hours. Open the door to confidence with OPENROAD.
- Improved Material: Black frosted spray paint reduces external damage and does not rust. The insulation performance and durability of the winch are greatly improved. The all-steel housing protects the winch well, and the orange and black color can be the cool style
- Convenient Wireless Remotes: High quality wireless remote control allows operation of the winch from anywhere within a 50-foot radius. Besides, wired remote control can also meet your specific requirements
- Efficient Running: 12V DC 1.5HP permanent magnet, and motor has a line speed of 6.1 feet per minute with a full load, ensuring faster linear speed under load. The new solenoid truly achieves heat insulation, durability and high stability, avoiding the problem of winch damage or motor burnout caused by insufficient solenoid power. Meanwhile, the new clutch system strengthens the connection between the clutch and the gear, effectively protects the clutch.
- The 3-stage planetary is a combination of high strength, stronger, cold-extrusion features that can withstand intense pressures. In terms of power, differential, variable speed, reversal and other functions are realized. Combined use of 3-stage planetary gear system, can achieve maximum speed ratio and small size, and can achieve coaxial speed change
- Reliable Service: Zesuper support includes a 1-year limited warranty and lifetime free professional technical support. If you have any problem, please free contact us. Circuit breakers are not included.
- VEVOR 4500 lbs Electric Winch is powered by the 3-stage Planetary Motor that performs 2.2HP and a Gear Ratio of 128.2:1, and pulling speeds from 23.7 ft/min (Free Load) ~ 6.2 ft/min (Full Load).
- Built for Off-road & Boat Rescue: VEVOR electric rope winch features with tough quality to fight against harsh weather with the IP55 waterproof body and Φ1/4 inch * 39 ft high-strength steel winch rope.
- Applicable to Various Types of Vehicles: It is suitable for ATVs, medium and large-sized SUVs, trucks, and even yachts. The powerful pulling force can safeguard every trip.
- Premium Cable: With the large diameter, there is no need to worry about the long cable breaking. Moreover, it has red markings as the safety warning on the last 5 circles of the cable, which can be easily identified from a long distance.
- Wired Control: The long cable offers remote control, avoiding the dangerous locations. Single person can operate the winch effortlessly to rescue oneself without fear of stucking in the road.
- With a pull force of more than 3000 pounds, this electric winch delivers a 1.0kw/ 1.3HP 210 amp 12V DC permanent magnet motor with a 153:1 planetary gear system with a fully loaded line speed of 3.3 ft/min and a load free line speed of 1.3 ft/min.
- Waterproof powder coated surface, resistant to corrosion. Durable 3/16" x 32' synthetic winch rope with high tensile properties is sufficient for any outdoor traction operation.
- Each lead wire is connected to the corresponding position, the connection is very convenient and fast; 12.63-inch (approx. 32.0 cm) blue (-) and yellow (+) wires are connected to the motor; 68.75 inches (about 172.0 cm) Red (+) wire and black (-) wire Connect to battery (All wires: No. 6) Winch and flat rod, mounting bracket (not included in this product). Using grab blocks helps make your job easier; Another safety tip: Place the blanket on the cable to reduce whipping if it comes loose.
- The winch will include an 18.5 x 13 cm (L x W) universal mounting plate for mounting on the rear of the machine, which will need to be modified to fit with each particular machine, as well as a wireless remote control for the 9.8-11.6 m range, a 1.2 m handlebar rocker, and a 0.6 cm U Hook, chain fly bar,8.0 cm mounting bolt pattern.
- We use the planetary gear system, which can automatically brake, while we want to achieve the highest speed and a certain guarantee to provide safe and reliable power in any situation.
- XPV AUTO 2500lbs Winch integrate the Remote Control and the Control Box into one, for quick & easy installation and use.
- Pure Copper Motor: 12V DC 1HP permanent magnet, and winch motor is made of pure copper wire, which has a line speed of 2.7 feet per minute with a full load, ensuring faster linear speed under load. NOTE: Do not maintain power to the winch if the motor stalls.
- Strong Cable: 12-STRAND 4MM*15M steel cable High strength steel cable is made of 12 fine stranded rope, falling to the ground quickly when the rope snapping.
- 3-Stage Planetary Gear: This 3-Stage Planetary can decelerate or grow, reverse, and more. The combination of multiple planetary wheel systems can achieve a very large speed ratio, which enables coaxial deceleration or growth.
- Safety guarantee: XPV will offer efficient, timely and friendly customer service. In addition, we will provide return or replacement of accessories within one year.
- Standard duty winch with a steel cable and an 10, 000 lb. capacity; Ideal for 1/2-ton pickup trucks, jeeps, and larger SUVs
- Powerful series-wound motor and planetary gear train deliver faster line speed under load, with lower amp draw
- High-performance Albright contactor delivers maximum reliability; Control packs can be relocated for low-profile installations
- Features IP68-rated waterproof construction, wired remote, and one-piece cast-aluminum tie-plate
- Designed, engineered, and tested in the USA; Limited lifetime for mechanical parts and 7 years on electrical
- 【EASY TO USE】Two modes of operation Remote or Manually. Easy to operate and well-functioning wireless remote helps to operate the recovery process efficiently within 50 ft range. We provide wired switches and complete the connection, you just need to connect them to your handlebars and use them. (No additional wiring required)
- 【POWERFUL FUNCTION】This model is specially designed for ATV/UTV. 3500 lbs weight capacity is also a good option. Our kit contains a wealth of accessories to meet your needs, you do not need to buy additional tools.In addition, we have a 4500 lbs upgrade to add additional capacity to meet more needs, not only for ATV & UTV, but also for other car models.
- 【NEW UPGRADE】The waterproof construction will allow you to use it in any extreme weather conditions,matte black textured finish and sealed engine guarantee resistance against rain and moisture and ensures trust-worthiness and long last functionality. You can see more details of this electric Winchwinch in our video. What you see is what you get.
- 【SAFETY & EFFICIENCY】1.3HP efficient motor is installed in the unit that doesn’t overeat the battery power, a full metal permanent magnet motor which will generate good power and the 3-stage planetary gear train will provide you with a smooth pulling experience.Built-in breaker is there to protect the unit from overload and short circuit.
- 【100% WARRANTY】All winches are provided with lifetime technical support and one-year limited warranty. After use, please oil the winch screw, so as to better protect the winch. If there is any problem during the purchase period, please contact us at any time, and we will provide the most professional and timely service.
Last update on 2024-04-12 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.