9903518 – Electronic Control Center Circuit Board may Short – 2019-2020 Entegra Reatta & Jayco Embark & 2020 Entegra Reatta XL Motorhomes

“This site contains affiliate links for which OEMDTC may be compensated”

September 9, 2020 NHTSA CAMPAIGN NUMBER: 20V547000

Electronic Control Center Circuit Board may Short

A damaged circuit board could increase the risk of a fire.

 

NHTSA Campaign Number: 20V547

Manufacturer Jayco, Inc.

Components ELECTRICAL SYSTEM

Potential Number of Units Affected 166

 

Summary

Jayco, Inc. (Jayco) is recalling certain 2019-2020 Entegra Reatta and Jayco Embark and 2020 Entegra Reatta XL motorhomes. The electronic control center circuit board may be damaged from voltages over 17 volts, causing the components on the board to become damaged.

 

Remedy

Jayco will notify owners, and dealers will install an additional circuit module to the existing component board to provide over-current protection, free of charge. The recall began October 13, 2020. Owners may contact Jayco customer service at 1-800-517-9137. Jayco’s number for this recall is 9903518.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 


G9 Electronic Control  Module –Circuit Protection   

Bulletin Type: Safety Recall Publication Date:  October 13, 2020
Bulletin #(s): 20V-547 US

2020-425 CN

Make(s): Jayco

Entegra

Job Code(s): 9903518 Model(s): Embark

Reatta & Reatta XL

Flat Rate(s): .34 Hour per G9 Module         (Max 2) Model Year(s): 2019-2020

 

Incident: Voltages in excess of 17 volts may damage components in the circuit board of the electronic control center.
Affected Units: 2019  Embark K1NE0051-0063  NG0051-0056  NJ0051-0066

2020  Embark L1NG0051-0055 NJ0051-0066

2019  Reatta K1NE8051-8078 NG8051-8070 NJ8051-8065

2020  Reatta L1NE8051-8053 NG8051-8056 NJ8051-8069

2020 Reatta XL  L1MC8051-8060 MG8051-8062 MJ8051-8064

PARTS KIT KIT #:20V-547 

NOTE: Some affected units require 1 Kit while others 2 Kits.  Please review listing at the end of these Instructions before completing an order. Stock orders are NOT permitted for this recall.  

Parts Kit Contents: 

1 – G9 Protection Module with:

Wago 222-413 terminal block

½” Nut

Misc. Tools & Supplies: ½” Socket

Socket Wrench

Torque Wrench (0-100 lbs./In)

Wire Strippers

 

G9 Electronic Control Module (ECM)

 

LOCATION OF THE G9 MODULES:

Motorhomes with one module – under the bed

Motorhomes with two modules – 1 in the mid bath cabinet and 1 in the basement in the main 12V distribution area

 

NOTE:  PLEASE REVIEW AFFECTED UNIT LISTING AT END OF INSTRUCTIONS TO CONFIRM THE NUMBER OF PART KITS TO ORDER PER UNIT SERIAL NUMBER.  Specific Units require two (2)  

 

G9 Protection Module with the Wago terminal block and Washer Nut

 

INSTRUCTIONS

(2.1) Power off system by turning the  Main Power Switch to the off position (located just inside the entry door).

 

(2.2) remove the external tooth washer nut and existing power cable from the G9 ECM power input stud.

 

(2.3) Attach G9 Protection Module onto the G9 Power Stud with an external tooth ½” washer nut and  torque to 70 in/lbs.

 

(2.4) Install power cable onto G9 Protection Module stud with a ½” nut provided and torque to 70 in/lbs.

 

(2.5) Locate existing G9 ground wire connection and disconnect or cut wire.

 

(2.6a) Splice G9 Protection Module ground wire to the existing G9 ECM ground wire.  Strip each ground wire 10mm, insert each wire fully into Wago 222-413 terminal block, move orange tab from the open to fully locked position.

 

(2.6b) Completed wiring shown.

 

(2.7) Turn on Main Power Switch and verify that the LED illuminates.

 

Jayco’s sole obligation under our limited warranty is to repair or replace defective materials and/or workmanship deemed our responsibility as determined by Jayco in our sole discretion. Jayco reserves the right to use new and/or remanufactured parts or materials of similar quality to complete any work, and to make parts and/or design changes as appropriate without notice to anyone. Jayco designs and/or materials changes are done without obligation to incorporate such changes in previously manufactured product. Jayco makes every reasonable effort to ensure field remedies will not adversely affect performance and/or safety of the unit. This field remedy is not intended to extend to future performance of this RV, or any of its materials, components or parts beyond the standard warranty period. The RV owner’s obligation to notify Jayco, or one of its independent, authorized dealers, of a claimed defect does not modify any obligation placed on the RV owner to contact Jayco directly when attempting to pursue remedies under state or federal law.  Jan. 2019.
903 South Main Street  •  P.O. Box 460  •  Middlebury, IN 46540

 


Safety Recall:  20V-547 2020-425

October 13, 2020

 

IMPORTANT SAFETY RECALL

 

Dear Valued Dealer:

This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.

. Jayco has decided that a defect, which relates to motor vehicle safety, exits in certain 2019 -2020 Embark, Reatta and Reatta XL Class A motorhomes equipped with a Vegatouch Electronic Control System.

 

Reason for this recall

Voltages in excess of 17 volts may damage components in the electronic control center circuit board. A damaged circuit board could increase the risk of a fire. This could occur when using a jump pack to start your RV that may be on 24V setting.

 

Recall Remedy

Requires the installation of an additional circuit control module that will provide over-current protection

 

Instructions for the recall remedy are available under the Applications > Recalls section of the website.   If you need further assistance, please contact Customer Service.

 

What we need you to do

Our records show the following unit is affected by this recall, and is part of the current inventory at your Dealership.

vin

 

Federal law requires the Recall Remedy completed on this unit prior to customer delivery.

 

 If you sold this unit recently, please contact the owner immediately to inform them of this recall.  In addition, please register this unit by submitting the Warranty Registration information. Federal regulations require that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.

 

We certainly regret this inconvenience; however, our Customers’ safety is our most important priority.

 

Sincerely,

Compliance Management

 


5 Affected Products

Vehicles

MAKE MODEL YEAR
ENTEGRA REATTA 2019-2020
ENTEGRA REATTA XL 2020
JAYCO EMBARK 2019-2020

 


7 Associated Documents

Remedy Instructions and TSB

RCRIT-20V547-3769.pdf 1142.88KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [1.09 MB]

 


Manufacturer Notices(to Dealers,etc)

RCMN-20V547-9003.pdf 138.018KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [134.78 KB]

 


Defect Notice 573 Report

RCLRPT-20V547-7260.PDF 213.856KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [208.84 KB]

 


Recall Acknowledgement

RCAK-20V547-6418.pdf 244.828KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [239.09 KB]

 


Recall Quarterly Report #1, 2020-4

RCLQRT-20V547-8175.PDF 211.133KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [206.18 KB]

 


Recall Quarterly Report #2, 2021-1

RCLQRT-20V547-8323.PDF 211.232KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [206.28 KB]

 


Recall Quarterly Report #4, 2021-3

RCLQRT-20V547-3359.PDF 211.417KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [206.46 KB]

 


Latest Recalls Documents

For the Latest and Most Recent Recalls Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=20V547&docType=RCL

 


 

Bestseller No. 1
2 Pieces DC 12V 24V 36V 48V 72V Battery Meter with Alarm, Front Setting and Switch Key, Battery Capacity Voltage Indicator Battery Gauge Monitors Lithium ion Battery Indicator (Green)
  • Efficient setting key: the multifunctional battery capacity indicator has a new design of the front setting button, and have several functions: cycle voltmeter/battery percentage, turn on the backlight, black, sleep mode, battery type selection etc.
  • Humanized designs: the battery capacity voltage indicators are designed with switched function button, you can press to check the battery capacity or real-time voltage and turn off, with alarm design, the battery meter display will flash when the battery capacity is low
  • Fit different battery: the battery gauge indicators are compatible with 12V/ 24V/ 36V/ 48V/ 60V/ 72V/ 84V acid battery, ternary lithium battery, polymer lithium-ion battery, 3 -15 series lithium ion battery, storage battery, water battery and more
  • LCD display: the battery capacity gauge indicators come with PVC waterproof screen protector with bright back-light, which makes you can read the results on the clear LCG display from different angles, low working power consumption and the max is 5 mA
  • Suitable for: the battery meters with alarms can be applied to different machines and places such as garden, home, office and more, can serve you for a long time, meeting your different needs and practical battery indicators will give you nice experience
Bestseller No. 2
Jebsens 4.8A 24W Dual USB Car Charger Volt Meter Car Battery Monitor with LED Voltage & Amps Display, Cigarette Lighter Adapter, Compatible with iPhone 15 Pro Max Plus 14 Samsung Galaxy S24 iPad Pro
  • HIGH PERFORMANCE DUAL USB CHARGING PORTS - 24W / 4.8A USB Car Charger charges your favorite mobile devices Compatible for iPad (max speed), iPhone XS, XR, 8 Plus (max speed), HTC, Galaxy, MP3 Players, Digital Cameras, PDAs, Mobile Phones.
  • REAL-TIME MONITORING - Concise LED screen displays vehicle’s operating voltage (12V/24V) or the total USB charging output (5V/4.8A Max) in real time, fully controlling the whole charging process. The LEDs are bright enough to read the display without being a distraction while driving.
  • SAFE ON THE GO - Intelligent circuit design protects against short circuiting, over-heating, over-currents, and over-charging. Charging stops when battery is full.
  • COMPACT DESIGN - One of the industry's smallest USB car chargers for added portability, featuring two USB ports and an LED Display make it easy to access after dark. Input: 12-24V; Output: DC 5V 4.8A or 24W (Shared by two ports). One Year Warranty.
  • 12 MONTHS WARRANTY - Comes with 30 days Money Back Guarantee and 12-Months Hassle-free Replacement Warranty.
Bestseller No. 3
DaierTek Battery Voltage Meter Waterproof DC 12V 24V LED Voltmeter Panel 12 Volt 24 Volt 36 Volt Battery Monitor with Blue Light Round Digital Voltage Display for Marine Boat Car Automotive Motorcycle
  • 【Meet Different Needs】 The 12V round voltmeter comes with a panel and a nylon nut, which can be mounted separately on the 29mm diameter mounting hole or fixed on the matching panel, so that it could meet your different mounting needs.
  • 【Blue LED Display】 This 12V battery meter with blue LED light, can be widely used under DC 12V 24V. With the digital voltage meter, you can easily monitor the voltage status of your car battery in real times, especially in dark environments.
  • 【Waterproof & Useful】 The marine voltmeter gauge is waterproof design, so this LED voltmeter is safe to use even in moist environments. And also the mini voltmeter is fit for 12V 24V cars, automotive, motorcycles, RVs, SUV, Off-road, ATV, boats, marine, ships, trucks, tractor, etc.
  • 【Measuring Range】 The rating of this battery voltage monitor is DC 8-48V, and its accuracy is 0.1V. With the precise 3-digit LED digital voltmeter, you can better monitor of the car's battery voltage status, helping to extend battery life.
  • 【Easy installation】 This 12 volt battery monitor comes with a set of wires, two mounting screws, a matching panel and a nylon nut, making it easy to install and use.
SaleBestseller No. 4
DC 12V 24V 36V 48V 72V Battery Meter, Battery Capacity Voltage Monitor Gauge Indicator, Lead-Acid&Lithium ion Battery Tester, for Golf Cart RV Marine Boat Club Car Motorcycle - with Alarm, Green
  • 3 in 1 battery voltage meter - With a switched function button to choose the battery capacity, real-time voltage or turn off; New alarm function, when the battery capacity is lower 20%, the screen display will flash to alarm.(Note: package only include 1 battery meter!)
  • Universial battery status monitor - wide working voltage input range DC 12V-84V.Can be automatically detect to the accurate capacity according to the battery voltage.
  • Suitable for various battery types - fits to 12V/24V/36V/48V/60V/72V/84V lead acid battery, Ternary Lithium battery, Polymer lithium-ion battery, 3-28 series Lithium ion battery, Storage battery, Water battery and 4-28 series Lithium Iron Phosphate batteries, etc
  • Sensitive LCD digital display - the small battery voltage reader with a PVC waterproof screen protector, clear and bright green backlight LCD display from any angle; Low working power consumption(5mA max), in additional there's a turn off button for it.
  • Multifunctional application - suitable for golf cart, RV, marine, boat, club car, motorcycle, car, bike, ebike, scooter, truck, vehicle, jet ski, forklift
Bestseller No. 5
DC 12V 24V 36V 48V 60V 72V 84V Golf Cart Battery Meter with Alarm, Front Setting and Switch Key, Battery Capacity Voltage Indicator Battery Gauge Acid and Lithium ion Battery Indicator (Green)
  • Efficient setting key: the multifunctional battery indicator has a new design of the front setting button, and have several functions: cycle voltmeter/battery percentage, turn on the backlight, black, sleep mode, battery type selection etc.
  • Practical designs: the battery capacity voltage indicators are designed with switched function button, you can press to check the battery capacity or real-time voltage and turn off, with alarm design, the battery meter display will flash when the battery capacity is low
  • Fit Different Battery: the battery gauge indicators are compatible with 12V/ 24V/ 36V/ 48V/ 60V/ 72V/ 84V acid battery, ternary lithium battery, polymer lithium ion battery, 3 -15 series lithium ion battery, storage battery, water battery and more, note: if your meter always shows, it means that you have the wrong battery code and need to double-check and the correct code
  • Fit different battery: the battery gauge indicators are compatible with 12V/ 24V/ 36V/ 48V/ 60V/ 72V/ 84V acid battery, ternary lithium battery, polymer lithium-ion battery, 3 -15 series lithium ion battery, storage battery, water battery and more
  • Where to use: the battery meters with alarms can be applied to different machines and places such as garden, home, office and more, can serve you for a long time, meeting your different needs and practical battery indicators will give you nice experience
Bestseller No. 6
12V 24V 36V 48V Battery Capacity Indicator Golf Cart Voltage Meter with LCD Display Green Backlight, Waterproof Monitor Gauge Digital Voltmeter Testers for 3S-26S Lithium Battery&Lead-Acid Batteries
  • Universal battery capacity indicator voltage meter - wide voltage input range DC 12V-84V Lead-acid Batteries and 3S-26S Lithium Batteries: Ternary lithium batteries, polymer batteries, lithium-ion batteries, storage batteries.
  • Multifunctional Battery Capacity voltage meter Indicator - Battery tester Right Switch key can switch voltmeter, battery percentage, switch off. Left setting key have several functions: Cycle voltmeter/battery percentage, turn on the backlight, black, sleep mode, battery type selection etc.
  • High Quality of battery voltage meter - Large LCD screen display with green backlit and low power consumption.Two display modes can be available: battery symbol and battery percentage, battery symbol and voltmeter.
  • Safety to Use - The battery voltage meter Built-in 30cm power cable, simple to connect. Reverse protection design, won't burn if connect reversely.
  • Portable and Waterproof voltage meter- Small size, light weight, equipped with a PVC film, the surface is waterproof.
SaleBestseller No. 7
CrocSee 2 Pack DC 12V 24V Waterproof Car Voltmeter LED Digital Display Panel, Round Voltage Gauge with Terminals for Car/Motorcycle/Travel Trailer/Truck/Boat/ATV/UTV (Blue LED Display)
  • Fits for DC 12V/24V cars, test range: DC 7V-35V; Each voltage meter has passed QC test prior to shipping
  • Made of high quality PC material, durable and waterproof, works well in wet enviroment
  • EASY TO READ: Bright and clear led digital display, reads fine on any light condition
  • EASY TO INSTALL: Comes with mounting plates, tightening rings, spade connectors and screws for easy installation and wiring
  • Measurement Accuracy: 0.1V-0.2V, perfect for car/motorcycle/RV/truck/boat/ATV/UTV etc.
Bestseller No. 8
2 Pieces DC 4-28V Car Digital Voltmeter 12V Voltage Meter Car Audio Gauge LED Display 12V Meter Waterproof Voltage Gauge Meter for Car Motorcycle (Green Light)
  • Product content: you will receive 2 pieces voltage gauge meters, enough quantity to satisfy your daily use requirements, bring convenience to your daily life
  • Multiple purposes: the LED display voltage meter is applicable for most vehicles, like cars, ships, RV, substation automation, distribution automation, test equipment and so on, practical enough to satisfy your a plenty of needs
  • DC 4-28V car digital voltmeter gauge: two-wire voltage detection; No separate power supply is required; Mini size with 3-digit LED digital display; Simple connection, easy to use and waterproof
  • Extreme working conditions: working temperature: -10 - +70 ℃; Working humidity: 10 - 80% (no condensation); Working pressure: 80 - 106 kPa; Sunlight exposure: no direct exposure; Do not exceed the specified value of this product during the measurement process to avoid damage to the product
  • Operation voltage: DC 4 - 28 Volt; Display shows L.L.L. to warn when voltage is below 5 Volt; Display shows H.H.H. when voltage is over 19.9 Volt
SaleBestseller No. 9
DROK Digital DC Voltage 10-170 Degree Fahrenheit Temperature Monitor Car Motorcycle Battery Voltmeter Thermometer 12V 24V Temp Volt Tester Multimeter
  • Dual-display: it can display auto battery voltage and temperature inside the car simultaneously(this is for Fahrenheit)
  • External temp sensor: its external temp sensor allows you to bend sensor to avoid possible heating/ direct sunshine so that you can acquire more accurate results
  • Safe usage: the monitor has built-in fuse, making safe usage possible and causing no damage to your car
  • Easy reading: it screen is made of LED material, hence it is easy and convenient for you to read even in dim light
Bestseller No. 10
Renogy 500A Battery Monitor with Shunt, High and Low Voltage Programmable Alarm, Range 10V-120V up to 500A, 20ft Shielded Cable, Compatible 12V Lithium Sealed, Gel, Flooded Batteries,Black
  • 【1% Accuracy Measurement】Shunt-type monitor design provides much more accurate real-time voltage and current draw measurement.
  • 【Protect the batteries】With High and low capacity alarm functions, our battery monitor with shunt will alarm, and backlight and voltage value will flash simultaneously to protect the batteries from getting over-discharged.
  • 【Fit for all battery】The batter tester is compatible with various battery types, including Lead Acid (AGM, GEL), Lithium Iron Phosphate, Lithium-ion, Nickel-metal hybrid. compatible with batteries operating at 12 volts, 24 volts, and 48 volts.
  • 【Easy To read】Displays multiple electronic parameters, including Voltage, Current, Consumed Power, Battery Capacity, and battery degradation rate with a customized brightness high-definition Backlight Display.
  • 【Easy to Install】Transparent shunt holder makes the battery tester easier to mount the shunt. And the 20ft Shielded cable allows you to monitor the battery status from a distance.

Last update on 2024-03-13 / Affiliate links / Images from Amazon Product Advertising API

This product presentation was made with AAWP plugin.

Leave a Comment

Share to...