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July 27, 2020 NHTSA CAMPAIGN NUMBER: 20V426000
Incorrect Rear Leaf Spring Shims/FMVSS 126
The incorrect leaf spring shims may negatively affect vehicle handling, increasing the risk of a crash.
NHTSA Campaign Number: 20V426
Manufacturer Daimler Vans USA, LLC
Components SUSPENSION
Potential Number of Units Affected 26
Summary
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The incorrect leaf spring shims may have been installed between the rear axle and the leaf springs possibly affecting the vehicle’s handling. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, “Electronic Stability Control Systems.”
Remedy
DVUSA will notify owners, and dealers will replace the leaf spring shims on both sides, renew the spring brackets, check the rubber buffers for wear, renewing them if necessary, and adjust the headlamps, free of charge. The manufacturer has not yet provided a schedule for recall notification. DVUSA issued owners an interim notification on September 18, 2020. The recall began October 1, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA’s number for this recall is VS3LEFSPRI.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check for Daimler Vans Recalls
TO: Mercedes-Benz and Freightliner Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers | FROM: Anthony Washington, Department Manager, Regulations and Certifications |
RE: Initial Recall Campaign Notification Model 907 (Sprinter) Model Years 2019 Install Leaf Spring Shims |
DATE: August 4, 2020 |
IMPORTANT RECALL CAMPAIGN INFORMATION
Please see the attached documents related to the campaign listed above
Campaign | Campaign Desc. : | Install Leaf Spring Shims | |
2020080002 | PDGLEFSPRI | ||
This is to notify you of the upcoming Recall Campaign concerning the installation of the leaf spring shims on approximately 26 MY19 Mercedes-Benz and Freightliner Sprinter vans. The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers. All affected VINs will be flagged as “PENDING” in VMI. | |||
Background | |||
Issue | Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz and Freightliner vans, has determined that on certain Mercedes-Benz Sprinter vehicles of platform 907 (VS30) on the left and right side an incorrect leaf spring shim was installed between the rear axle and the leaf springs. For the affected vehicles with the incorrect leaf spring shim mounted, it cannot be completely ruled out that there could be negative effects on the driving behavior in highly dynamic driving situations. In a worst-case scenario, this could increase the risk of a crash. | ||
What We’re Doing | MBUSA/DVUSA will conduct a voluntary recall campaign. An authorized Mercedes-Benz or Freightliner Sprinter dealer will replace the leaf spring shims on both the left and right sides, renew the spring brackets and its screwing, check the rubber buffers for wear, replace them if necessary, and then adjust the headlamps to the new zero position. | ||
Parts | Parts are still being verified. An additional notification will be sent when parts are available for repair. | ||
Vehicles Affected | |||
Vehicle Model Year(s) | Model Year 2019 | ||
Vehicle Model | Sprinter, VS30 / Platform 907 | ||
Vehicle Populations | |||
Total Recall | 26 | ||
Dealer Inventory | 0 | ||
Given this notice, it is a violation of Federal Law for a dealer to sell or lease any new MY19 Sprinter vehicles in dealer inventory covered by this notification until the vehicle has been repaired.
Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired.
Additionally, given this notice, it is a violation of Federal Law for rental companies to rent new MY19 Sprinter vehicles covered by this notification until the vehicle has been repaired.
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Next Steps/Notes | |||
Customer Notification Timeline | An owner notification letter will be mailed in mid-September, 2020. | ||
AOMS/SOMS | AOMs – This recall may generate questions from your dealers. Please forward this notice to your dealers ASAP. | ||
Rental Fleet Partners | This recall may affect vehicles in your fleet. Please contact your respective MBUSA/DVUSA fleet representative for further information and next steps. For repairs, please contact your preferred Sprinter dealer. | ||
While we regret any inconvenience this may cause, we are determined to maintain a high level of vehicle quality and customer satisfaction. |
IMPORTANT SAFETY RECALL #2020090007
This notice applies to your vehicle, VIN: WD3PE7CC0
Replace Leaf Spring Shims
NHTSA Recall #20V426
October, 2020
- A safety defect exists in your vehicle
- Schedule an appointment with your authorized Freightliner Sprinter dealer as soon as possible.
- This repair will be provided free of charge.
2020090007
WD3PE7CC0
Dear Freightliner Sprinter Owner,
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
Mercedes-Benz AG (“MBAG”), the manufacturer of Freightliner Sprinter vans, has decided that a defect which relates to motor vehicle safety exists in certain Model Year 2019 Freightliner Sprinter vehicles. Our records indicate that your vehicle is included in the affected population of vehicles.
What is the CONCERN?
MBAG has determined that on certain Freightliner Sprinter vehicles, on the left and right side, an incorrect leaf spring shim was installed between the rear axle and the leaf springs. For the affected vehicles with the incorrect leaf spring shim mounted, it cannot be completely ruled out that there could be negative effects on the driving behavior in highly dynamic driving situations. In a worst-case scenario, this could increase the risk of a crash.
What will your DEALER DO?
An authorized Freightliner Sprinter dealer will replace the leaf spring shims on both sides, install new spring brackets and its fasteners, check the rubber spacers for wear, replace them if necessary and then adjust the headlamps to the new zero position. This service will be provided free of charge. We are dedicated to always delivering the best customer experience, and respect for your time is a top priority. While the minimum repair time can be up to approximately 1.5hrs, your dealer can provide you with a better estimate of the overall time for this service visit. As a matter of normal service process, an authorized Mercedes-Benz Sprinter dealer will also check for other repair measures which might be applicable to your vehicle and this may increase the required working time.
Schedule an appointment immediately at your preferred authorized Freightliner Sprinter Dealer. See www.freightlinersprinterusa.com/freightliner/owners-resources/recall for the Dealer Locator. Please mention you are scheduling an appointment to replace leaf spring shims under Recall Campaign # 2020090007. You may be asked for your 17-digit Vehicle Identification Number (VIN) which for your convenience is located above your name at the top of this letter.
We encourage you to sign up for recall alerts at www.nhtsa.gov/alerts. In the event that you are no longer the vehicle owner, or have had a change of address, please complete the reverse side and return the updated information in the enclosed envelope.
If this is a leased vehicle and the lessor and registered owner receive this notice, please forward this information by first class mail to the lessee within 10 business days to comply with Federal Regulations.
Should you have any questions difficulty regarding this Recall Campaign, please contact an authorized Freightliner Sprinter dealer. If for any reason a dealer is unable to remedy your situation, we are always happy to hear from you. Please contact us at 1-877-762-8267.
If an authorized Freightliner dealer for any reason is unable to remedy the situation without charge, or within a reasonable amount of time, pursuant to law 49 U.S.C. Chapter 301, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, D.C. 20590 or call the toll-free Auto Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153); or go to https://www.safercar.gov.
We apologize for any inconvenience this situation may cause you, but your safety is of utmost concern to Freightliner.
Sincerely,
Daimler Vans USA, LLC
One Mercedes-Benz Drive
Sandy Springs, GA 30328
Phone (770) 705-0600
IMPORTANT VIN:
If for any reason YOU NO LONGER OWN THIS VEHICLE OR have a CHANGE OF ADDRESS, please COMPLETE THE SECTION BELOW, place in the ENCLOSED ENVELOPE, and DROP IN ANY MAIL BOX. If possible, provide the name and address of the present owner so that we may contact them.
2 Affected Products
Vehicles
MAKE | MODEL | YEAR |
FREIGHTLINER | SPRINTER (VS30) | 2019 |
MERCEDES BENZ | SPRINTER (VS30) | 2019 |
13 Associated Documents
Recall 573 Report- Amendment 4
RCLRPT-20V426-5839.PDF 213.834KB
Recall 573 Report- Amendment 1
RCLRPT-20V426-8650.PDF 213.932KB
Recall 573 Report- Amendment 2
RCLRPT-20V426-1892.PDF 213.783KB
Manufacturer Notices(to Dealers,etc)
RCMN-20V426-6003.pdf 669.108KB
Recall Quarterly Report #3, 2021-2
RCLQRT-20V426-3391.PDF 211.319KB
Recall 573 Report- Amendment 3
RCLRPT-20V426-4917.PDF 213.825KB
ISSUED Owner Notification Letter(Part 577)
ISSUED Owner Notification Letter(Part 577)
RCONL-20V426-1210.pdf 188.789KB
Non Compliance Notice 573 Report
RCLRPT-20V426-3676.PDF 213.783KB
Recall Acknowledgement
RCAK-20V426-4421.pdf 244.861KB
Recall Quarterly Report #2, 2021-1
RCLQRT-20V426-1857.PDF 211.243KB
Recall Quarterly Report #1, 2020-4
RCLQRT-20V426-7668.PDF 211.142KB
Recall Quarterly Report #4, 2021-3
RCLQRT-20V426-7890.PDF 211.43KB
Latest Recalls Documents
For the Latest and Most Recent Recalls Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=20V426&docType=RCL
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- Direct replacement - these leaf springs are designed to match the fit and function of the original leaf springs on specific vehicles or trailers
- Ideal solution - seamlessly replaces leaf springs damaged by overloading, collision, cracking or corrosion, or are due for replacement
- Durable construction - made from quality materials to strict specifications to ensure reliable performance and long service life
- Trustworthy quality - engineered, manufactured and supported by the premier aftermarket leaf spring provider in the USA
- Ensure fit - to make sure this part fits your exact vehicle, input your make, model and trim level into the garage tool
- 1、Model:Compatible with Mercedes-Benz Sprinter W906 VW Crafter 2006 Onwards.
- 2、OE Number:9063220019
- 3、Vehicle list is for general guidance only. Some parts may have more than one different application variants. Please always refer to actual part pictures (if present),OE number and technical specifications. If you are unsure or seeking for correct part, send us your enquiry together with VIN (Chassis) number of your vehicle.
- 4、Customer Service:1 year warranty. If you have any question, please no hesitate to contact our customer service.
- 5、Please refer to the pictures and product information before purchasing, and check your vehicle MODEL/YEAR/OE NUMBER to make sure this is the product you need.
- Direct replacement - these leaf springs are designed to match the fit and function of the original leaf springs on specific vehicles or trailers
- Ideal solution - seamlessly replaces leaf springs damaged by overloading, collision, cracking or corrosion, or are due for replacement
- Durable construction - made from quality materials to strict specifications to ensure reliable performance and long service life
- Trustworthy quality - engineered, manufactured and supported by the premier aftermarket leaf spring provider in the USA
- Ensure fit - to make sure this part fits your exact vehicle, input your make, model and trim level into the garage tool
- sold as a pair (left and right)
- maintenance-free
- self-adjusting suspension stabilizing system
- 1650 (lb.) additional load-leveling ability
- reduces body roll up to 30% without compromising ride quality
- Direct replacement - these leaf springs are designed to match the fit and function of the original leaf springs on specific vehicles or trailers
- Ideal solution - seamlessly replaces leaf springs damaged by overloading, collision, cracking or corrosion, or are due for replacement
- Durable construction - made from quality materials to strict specifications to ensure reliable performance and long service life
- Trustworthy quality - engineered, manufactured and supported by the premier aftermarket leaf spring provider in the USA
- Ensure fit - to make sure this part fits your exact vehicle, input your make, model and trim level into the garage tool
- Sold as a pair (left and right)
- Maintenance-free
- Enhances load carrying ability
- 1400 (lab) Capacity at 50% Compression
- Reduces and stabilizes sway
- sold as a pair (left and right)
- maintenance-free
- enhances load carrying ability
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- The dampers can match the specific car models perfectly, which are customized for different car models; 2 years’ warranty and after-sales service are provided.
- Direct replacement - fits and performs like the original equipment spring on specific vehicles
- Reliable fit - precision-engineered to match the design and dimensions of original components
- Durable construction - manufactured to strict standards using sturdy, safe materials
- Rigorously tested - thorough quality control measures ensure longevity
- Ensure fit - to make sure this part fits your exact vehicle, input your make, model and trim level into the garage tool
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- Replaces the original air spring of OEM Numbers: 1643200225, 1643200425, 1643200625, 1643200725, 1643200825, 1643200925, 1643201025, 1663200325, 1663200625
- Chsuatuo rear left/right air spring bags is made of high-quality iron, alloy, and rubber, combined with advanced sol-gel technology, which has strong acid resistance and corrosion resistance, longer service life, and can better match the Mercedes-Benz original air spring characteristics of safety, durability, stability, higher driving comfort and safe load bearing capacity
- Please confirm the item whether matches your vehicle according to the reference OE number and compatibility before the purchase
Last update on 2024-03-22 / Affiliate links / Images from Amazon Product Advertising API
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