Jack Stand May Collapse Under Load – Pittsburg Automotive 3 Ton Heavy Duty Steel Jack Stands

July 7, 2020 NHTSA CAMPAIGN NUMBER: 20E046000

Jack Stand May Collapse Under Load

Under load, the stand may drop suddenly, increasing the risk of injury to people near or under a lifted vehicle.

 

NHTSA Campaign Number: 20E046

Manufacturer Harbor Freight Tools

Components EQUIPMENT

Potential Number of Units Affected 118,000

 

Summary

Harbor Freight Tools (Harbor Freight) is recalling pairs of Pittsburg Automotive 3 Ton Heavy Duty Steel Jack Stands, SKU number 56373. Under load, the jack stand base seam weld may fail, allowing the stand to drop suddenly.

 

Remedy

Harbor Freight will notify owners, and stores will provide, in exchange for return of the jack stands, a gift card equal to the shelf price of the jack stands plus 20%, free of charge. Owners are asked to immediately discontinue use of the jack stands for safety concerns. Harbor Freight emailed all known customers on July 7, 2020. The recall began August 3, 2020. Owners may contact Harbor Freight customer service at 1-800-444-3353 or Recalls@HarborFreight.com.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

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IMPORTANT SAFETY RECALL NOTICE

 

July 23, 2020

Re: 3 Ton Heavy Duty Steel Jack Stand Recall NHTSA

Campaign I.D. Number: 20E046

Dear Sir or Madam,

This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.

Harbor Freight Tools (“HFT”) has decided that a defect which relates to motor vehicle safety may exist in certain Pittsburgh Automotive 3 Ton Heavy Duty Steel Jack Stands item number 56373. You may have purchased at least one of these pairs of Jack Stands.

 

What is the Condition?

For certain units of the Pittsburgh Automotive 3 Ton Heavy Duty Steel Jack Stands (Item 56373) there may be an inadequate weld on the inside of the red base of the jack stand, allowing the stand to drop suddenly. This condition could cause serious injury for people near or under a lifted vehicle, and/or damage to property. As a precautionary measure, we request that you discontinue use of the jack stand(s) identified below immediately.

Jack Stands included in this recall campaign include:

Number	Item Description	Sale Date Range
56373	Pittsburgh Automotive 3 Ton Heavy Duty Steel Jack Stand	February 2020 to J 2020

 

Also, please note that we have previously announced recalls for 3 Ton Jack Stands item number 61196 and 6 Ton Jack Stands item number 61197.  Both are painted grey, and can be identified by checking the item number found on the yellow part of the label on the base of each jack stand.

 

Item number 56373 is painted red and indicated below.  We previously also announced a recall for 3 Ton Jack Stands item number 56371 which is also painted red.  The item number for 56371 and 56373 can be identified by checking the item number on the label on the top of each jack stand.

 

What will Harbor Freight Tools do?

To all customers who participate in the Recall by returning their pairs of 3 Ton or 6 Ton Jack Stands item numbers 56371, 56373, 61196, and/or 61197, Harbor Freight Tools is providing a full refund, with your choice of cash or store credit (gift card) in the amounts shown below. Customers choosing cash will receive a refund for the retail selling price. Customers choosing the store credit (gift card) remedy will receive a gift card equal to the retail selling price plus 20% as shown below.

Item	Item Number	UPC Number	Cash Refund	Store Credit
3 Ton Jack Stand	56371	7 92363 56371 0	$24.99	$29.99
	56373	7 92363 56373 0
	61196	7 92363 61196 0
6 Ton Jack Stand	61197	7 92363 61197 0	$49.99	$59.99

 

If you owned the jack stands, experienced the described failure in your unit and previously discarded the unit without returning it, please email Recalls@HarborFreight.com for a remedy.

 

What should you do?

Please bring your 3 Ton and/or 6 Ton Heavy Duty Steel Jack Stands, item numbers 56371, 56373, 61196, or 61197, to your local Harbor Freight Tools store to receive a full cash refund, or gift card equal to the retail selling price of these jack stands plus 20%. You do NOT need to provide a receipt; you only need to return your pair of Jack Stands. Directions to your nearest Harbor Freight Tools store can be found on our website at www.harborfreight.com.

 

Customer Service Help:

If you believe that you returned your jack stands and the store failed to provide you with a gift card within a reasonable period of time, please contact:

Recalls@HarborFreight.com

Harbor Freight Tools Attn: Customer Service
P.O. Box 6010
Camarillo, CA 93011-6010
800-444-3353

If you still believe that HFT failed to remedy the issue described above without charge and within 60 days of the date of this notice, you may file a complaint with:

Administrator, National Highway Traffic Safety Administration
1200 New Jersey Avenue SE,
Washington, DC 20590

Or call the toll free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153) or go to https://www.safercar.gov

Thank you for being a Harbor Freight Tools customer.

We regret this inconvenience but hope you understand that our concern for your safety is paramount.

Sincerely,

Harbor Freight Tools

 

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July 22, 2020

CUSTOMER NAME
CUSTOMER ADDRESS

IMPORTANT SAFETYRECALL NOTICE

 

Re: 3 Ton Heavy Duty Steel Jack Stand Recall NHTSA

Campaign I.D. Number: 20E046

Dear Sir or Madam,

This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.

 

Harbor Freight Tools (“HFT”) has decided that a defect which relates to motor vehicle safety may exist in certain Pittsburgh Automotive 3 Ton Heavy Duty Steel Jack Stands item number 56373. You may have purchased at least one of these pairs of Jack Stands.

 

What is the Condition? 

For certain units of the Pittsburgh Automotive 3 Ton Heavy Duty Steel Jack Stands (Item 56373) there may be an inadequate weld on the inside of the red base of the jack stand, allowing the stand to drop suddenly. This condition could cause serious injury for people near or under a lifted vehicle, and/or damage to property. As a precautionary measure, we request that you discontinue use of the jack stand(s) identified below immediately.

 

Jack Stands included in this recall campaign include:

Item Number	Item Description	Sale Date Range
56373	Pittsburgh Automotive 3 Ton Heavy Duty Steel Jack Stand	February 2020 to July 2020

 

Also, please note that we have previously announced recalls for 3 Ton Jack Stands item number 61196 and 6 Ton Jack Stands item number 61197.  Both are painted grey, and can be identified by checking the item number found on the yellow part of the label on the base of each jack stand.

 

 

Item number 56373 is painted red and indicated below.  We previously also announced a recall for 3 Ton Jack Stands item number 56371 which is also painted red.  The item number for 56371 and 56373 can be identified by checking the item number on the label on the top of each jack stand.

 

Item number 56371

 

Item number 56373

 

What will Harbor Freight Tools do? 

To all customers who participate in the Recall by returning their pairs of 3 Ton or 6 Ton Jack Stands item numbers 56371, 56373, 61196, and/or 61197, Harbor Freight Tools is providing a full refund, with your choice of cash or store credit (gift card) in the amounts shown below. Customers choosing cash will receive a refund for the retail selling price. Customers choosing the store credit (gift card) remedy will receive a gift card equal to the retail selling price plus 20% as shown below.

 

Item	Item Number	UPC Number	Cash Refund	Store Credit
3 Ton Jack Stand	56371	7 92363 56371 0	$24.99	$29.99
	56373	7 92363 56373 0
	61196	7 92363 61196 0
6 Ton Jack Stand	61197	7 92363 61197 0	$49.99	$59.99

 

If you owned the jack stands, experienced the described failure in your unit and previously discarded the unit without returning it, please email recall@harborfreight.com for a remedy.

  

What should you do? 

Please bring your 3 Ton and/or 6 Ton Heavy Duty Steel Jack Stands, item numbers 56371, 56373, 61196, or 61197, to your local Harbor Freight Tools store to receive a full cash refund, or gift card equal to the retail selling price of these jack stands plus 20%. You do NOT need to provide a receipt; you only need to return your pair of Jack Stands. Directions to your nearest Harbor Freight Tools store can be found on our website at www.harborfreight.com.

 

Customer Service Help: 

If you believe that you returned your jack stands and the store failed to provide you with a gift card within a reasonable period of time, please contact:

Recall@HarborFreight.com

Harbor Freight Tools
Attn: Customer Service P.O. Box 6010
Camarillo, CA 93011-6010
800-444-3353

 

If you still believe that HFT failed to remedy the issue described above without charge and within 60 days of the date of this notice, you may file a complaint with:

Administrator, National Highway Traffic Safety Administration,
1200 New Jersey Avenue SE,
Washington, DC 20590

Or call the toll free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153) or go to https://www.safercar.gov  

 

Thank you for being a Harbor Freight Tools customer.

 

We regret this inconvenience but hope you understand that our concern for your safety is paramount.

Sincerely,

Harbor Freight Tools

 

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SAFETY RECALL

 

3-Ton and 6-Ton Heavy Duty Steel Jack Stands item #’s 56371, 56373, 61196, or 61197

For certain units of the Pittsburgh Automotive 3-Ton and 6-Ton Heavy Duty Steel Jack Stands there is a potential, while under load, for the stand to drop suddenly. This condition could cause  serious injury for people near or under a lifted vehicle, and/or damage to property.

 

STOP USING THESE JACK STANDS IMMEDIATELY

ITEM #: 56371 and 56373	ITEM #: 61196	ITEM #: 61197
The 56371 or 56373 jack stands can be identified by checking the item number  found on the label on the top of each jack stand.	The 61196 jack stands can  be identified by checking the item number found on  the yellow part of the label on the base of each jack stand.	The 61197 jack stands can  be identified by checking the item number found on  the yellow part of the label on the base of each jack stand.

 

This recall only concerns Jack Stand item #’s 56371, 56373, 61196, or 61197

Please bring your set of 3-Ton and/or 6-Ton Heavy Duty Steel Jack Stands, item numbers 56371, 56373, 61196, and 61197 to your local Harbor Freight Tools store to receive a full cash refund, or gift card equal to the shelf price of these jack stands plus 20%.

If you owned the jack stands, experienced the described failure in your unit and previously discarded the unit without returning it, please email recall@harborfreight.com for a remedy.

For more information email: recall@harborfreight.com.

In cooperation with the National Highway Traffic Safety Administration

Post until February, 2022

 

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Subject: Important Information About Jack Stands

 

To the Harbor Freight Community:

I’m writing to apologize. I often reach out to tell you about Harbor Freight’s commitment to quality and all the investments we’ve made to deliver quality tools at the lowest prices. Your trust matters deeply to me and I’m proud of how far we’ve come. So when we have a product recall, it hurts.

A few months ago, we recalled our Pittsburgh 3 ton and 6 ton steel jack stands (SKUs 56371, 61196 and 61197) due to a manufacturer’s defect. We asked customers to return them and receive a gift card that could be used to purchase replacement jack stands. I felt terrible about that recall because you should never have a concern about the safety of any of our products.

Today, I feel even worse. I’m disappointed and embarrassed because we’ve identified a welding defect in a small number of the Pittsburgh 3 ton steel jack stands (SKU 56373) that replaced the recalled jack stands.  We’re now adding these jack stands to our recall. Unfortunately, this defect wasn’t discovered during the initial recall investigation. If you own these jack stands or any of the jack stands in our original recall, whether or not you have had an issue with them, please stop using them immediately and bring them back to your local Harbor Freight Store for a full cash refund or store credit (see details here).

We have investigated all of our other Pittsburgh 3 ton steel jack stands (SKUs 56372 and 57308) as well as the Pittsburgh 6 ton steel jack stands (SKUs 56368, 56369 and 56370) and Pittsburgh 12 ton steel jack stands (SKUs 56374 and 56375) and did not find the defect.  Although none of these other jack stands are being recalled, if you own any of them and have any concern whatsoever, please bring them back and we’ll give you a full cash refund or store credit for those as well.

I want to apologize to all of our customers.  While we’ve dramatically grown our team of engineers and inspectors, and intensified our tests and inspections, I assure you that the lessons learned from this will drive further improvement.

As the owner and founder of Harbor Freight, I want you to know that we stand behind every product we sell and that safety will always be our top priority.

Sincerely,

Eric

 

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1 Affected Product

Equipment

BRAND	PART NO.	PRODUCTION DATES
PITTSBURGH AUTOMOTIVE	3 TON STEEL JACK STANDS

 

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15 Associated Documents

Defect Notice 573 Report

RCLRPT-20E046-1895.PDF 214.577KB

 

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Miscellaneous Document-NHTSA Recall 20E046 – 56373 Jack Stands Recall Poster

RMISC-20E046-4923.pdf 1032.141KB

 

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Recall 573 Report – Amendment 1

RCLRPT-20E046-3712.PDF 214.577KB

 

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Recall Acknowledgement

RCAK-20E046-7223.pdf 244.882KB

 

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Miscellaneous Document-NHTSA Recall 20E046 – 56373 Jack Stands (Social Media)

RMISC-20E046-7650.pdf 91.186KB

 

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Recall Quarterly Report #1, 2020-3

RCLQRT-20E046-0782.PDF 211.133KB

 

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ISSUED Owner Notification Letter(Part 577)

RCONL-20E046-7113.pdf 388.095KB

 

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Recall Quarterly Report #2, 2020-4

RCLQRT-20E046-5720.PDF 211.243KB

 

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Recall Quarterly Report #1, 2020-3

RCLQRT-20E046-0689.PDF 211.135KB

 

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Recall Quarterly Report #3, 2021-1

RCLQRT-20E046-6623.PDF 211.33KB

 

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Miscellaneous Document – NHTSA Recall 20E046 – 56373 Jack Stands (Social Media) Second Communication

RMISC-20E046-3415.pdf 226.403KB

 

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Miscellaneous Document – NHTSA Recall 20E046 Jack Stand Recall Notice E-mail

RMISC-20E046-1812.pdf 292.608KB

 

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Recall Quarterly Report #6, 2021-4

RCLQRT-20E046-1885.PDF 211.629KB

 

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Recall Quarterly Report #5, 2021-3

RCLQRT-20E046-2442.PDF 211.542KB

 

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Recall Quarterly Report #4, 2021-2

RCLQRT-20E046-4110.PDF 211.542KB

 

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Latest Recalls Documents

For the Latest and Most Recent Recalls Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=20E046&docType=RCL

 

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