FL-849 – Rear Emergency Exit Window Label/FMVSS 217 – 2010-2020 Thomas Built Buses Saf-T-Liner HDX School Buses

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May 5, 2020 NHTSA CAMPAIGN NUMBER: 20V252000

Rear Emergency Exit Window Label/FMVSS 217

Small lettering may be difficult for occupants to read, delaying the reaction time to open the exit, increasing the risk of injury.

 

NHTSA Campaign Number: 20V252

Manufacturer Daimler Trucks North America LLC

Components EQUIPMENT, STRUCTURE

Potential Number of Units Affected 7,979

 

Summary

Daimler Trucks North America, LLC (DTNA) is recalling certain 2010-2020 Thomas Built Buses Saf-T-Liner HDX school buses. The lettering on the instruction label for the rear emergency exit window may be too small. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, “Bus Emergency Exits and Window Retention and Release.”

 

Remedy

DTNA will notify owners and mail a new label to attach to the exit window by first class mail, free of charge. DTNA issued owners an interim notification on June 17, 2020. The recall began September 10, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA’s number for this recall is FL-849.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check for Daimler Trucks North America Recalls

 


Daimler Trucks
North America LLC

 

June 2020
FL849A
Interim Recall Notice
NHTSA #20V-252

 

IMPORTANT SAFETY RECALL

See enclosed VIN list

Subject: TBB Emergency Push-out Window Labels

 

This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.

 

Daimler Trucks North America LLC, on behalf of its wholly owned subsidiary, Thomas Built Buses, Inc., has decided that a defect which relates to motor vehicle safety exists on specific Saf-T-Liner HDX school buses with certain rear emergency exit windows manufactured April 20, 2009, through December 10, 2018.

 

The lettering on instruction labels for certain rear emergency exit windows measures less than the required 1 centimeter, per the requirements of FMVSS 217.5.5.3(b), Bus Emergency Exits and Window Retention and Release/Emergency Exit Identification. Non-compliance with FMVSS 217 may delay the reaction time for certain people to open the exit, increasing the risk of injury in the event of a crash.

 

This is the first of two notices you will receive regarding this subject. This letter is to inform you of an upcoming Recall to correct the issue noted above. The new labels for the exit windows are being printed.

 

The second notice will include the new label(s) for your bus(es) with instructions for application.

 

If you do not own the vehicle that corresponds to the identification number(s) which appears on the Recall Notification, please return the notification to the Warranty Campaigns Department with any information you can furnish that will assist us in locating the present owner. If you have leased this vehicle, Federal law requires that you forward this notice to the lessee within 10 days. If you are a subsequent stage manufacturer, Federal law requires that you forward this notice to your distributors and retail outlets within five working days. If you have paid to have this recall condition corrected prior to this notice, you may be eligible to receive reimbursement. Please see the reverse side of this notice for details.

 

If you have any questions about this recall, please contact the Warranty Campaigns Department at (800) 547-0712,  7:00 a. m to 4:00 p. m, Monday through Friday. If you are not able to have the defect remedied without charge and within a reasonable time, you may wish to submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE, Washington, DC 20590; or call the Vehicle Safety Hotline at  (888) 327-4236 (TTY: 800-424-9153); or to https://www.safercar.gov.

 

We regret any inconvenience this action may cause but feel certain you understand our interest in motor vehicle safety.

 

WARRANTY CAMPAIGNS DEPARTMENT
Enclosure

 


Daimler Trucks
North America LLC

September 2020
FL849A
NHTSA #20V-252

 

 

IMPORTANT SAFETY RECALL

See enclosed VIN list

Subject: TBB Emergency Push-out Window Labels

 

This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.

 

Daimler Trucks North America LLC, on behalf of its wholly owned subsidiary, Thomas Built Buses, Inc., has decided that a defect which relates to motor vehicle safety exists on specific Saf-T-Liner HDX school buses with certain rear emergency exit windows manufactured April 20, 2009, through December 10, 2018.

 

The lettering on instruction labels for certain rear emergency exit windows measures less than 1 centimeter, as required per FMVSS 217.5.5.3(b), Bus Emergency Exits and Window Retention and Release/Emergency Exit Identification. Noncompliance with FMVSS 217 may delay the reaction time for certain people to open the exit, increasing the risk of injury in the event of a crash.

 

This is the second notice which includes the new, corrected label(s) for your bus(es) with instructions for application.

 

If you do not own the vehicle that corresponds to the identification number(s) which appears on the Recall Notification, please return the notification to the Warranty Campaigns Department with any information you can furnish that will assist us in locating the present owner. If you have leased this vehicle, Federal law requires that you forward this notice to the lessee within 10 days. If you are a subsequent stage manufacturer, Federal law requires that you forward this notice to your distributors and retail outlets within five working days. If you have paid to have this recall condition corrected prior to this notice, you may be eligible to receive reimbursement. Please see the reverse side of this notice for details.

 

If you have any questions about this recall, please contact the Warranty Campaigns Department at (800) 547-0712,  7:00 a. m to 4:00 p. m, Monday through Friday. If you are not able to have the defect remedied without charge and within a reasonable time, you may wish to submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE, Washington, DC 20590; or call the Vehicle Safety Hotline at  (888) 327-4236 (TTY: 800-424-9153); or to https://www.safercar.gov.

 

We regret any inconvenience this action may cause but feel certain you understand our interest in motor vehicle safety.

 

WARRANTY CAMPAIGNS DEPARTMENT

Enclosure

 

 

Daimler Trucks
North America LLC

 

September 2020
FL849A
NHTSA #20V-252

 

Application Instructions Emergency Push-out Window Labels

 

Label Part Numbers

  • U.S. Label TBB 185947
  • Canadian Label TBB 226657

 

Instructions

  1. Park the vehicle on a level surface. Shut down the engine, place the bus in park, and set the parking brake.
  2. Locate the rear emergency push-out window. The label will be applied inside the bus on the glass, near the inside handle.
  3. Clean a 10-inch x 10-inch area on the glass, near the inside handle. See Figure 1 below for label location (U.S. label used for illustration purposes).
  4. Apply enclosed label to the window.
  5. Use a squeegee to remove any air bubbles.
  6. Return the bus to service.

 



11 Affected Products

Vehicle

MAKE MODEL YEAR
THOMAS BUILT BUSES SAF-T-LINER HDX 2010-2020

 


10 Associated Documents

Manufacturer Notices(to Dealers,etc)

RCMN-20V252-3338.pdf 94.331KB

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Recall 573 Report- Amendment 1

RCLRPT-20V252-3035.PDF 213.492KB

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Miscellaneous Document- Defect Information Report

RMISC-20V252-4389.pdf 709.203KB

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Interim Owner Notification Letter(Part 577)

RIONL-20V252-0290.pdf 49.243KB

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Non-Compliance Notice 573 Report

RCLRPT-20V252-6549.PDF 213.448KB

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Recall Acknowledgement

RCAK-20V252-5018.pdf 245.359KB

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Miscellaneous Document- 573 Defect Information Report

RMISC-20V252-5121.pdf 634.631KB

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Recall Quarterly Report #1, 2020-3

RCLQRT-20V252-9659.PDF 211.158KB

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Manufacturer Notices(to Dealers,etc)

RCMN-20V252-9876.pdf 145.861KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-20V252-0988.pdf 73.605KB

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Latest Recalls Documents

For the Latest and Most Recent Recalls Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=20V252&docType=RCL

 


 

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