HTB2011 – Possible Fuel Leak – 2019-2020 Husqvarna 701 Svartpilen & 2018-2020 Husqvarna 701 Vitpilen Motorcycles

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March 19, 2020 NHTSA CAMPAIGN NUMBER: 20V170000

Possible Fuel Leak

A fuel leak can increase the risk of a fire in the presence of an ignition source, and increase the risk of damage or injury.

 

NHTSA Campaign Number: 20V170

Manufacturer KTM North America, Inc.

Components FUEL SYSTEM, GASOLINE

Potential Number of Units Affected 1,500

 

Summary

KTM North America, Inc. (KTM) is recalling certain 2019-2020 Husqvarna 701 Svartpilen and 2018-2020 Husqvarna 701 Vitpilen motorcycles. Fuel may leak from the fuel level sensor and fuel pump mounting area.

 

Remedy

KTM will notify owners, and Husqvarna Motorcycle Dealers will replace the affected fuel tank, install new gaskets, and update software for proper fuel calibration, free of charge. Owners will be notified to take their motorcycles to a Husqvarna Motorcycle North America, Inc. (HMNA) dealership for repairs. The recall began July 7, 2020. Owners may contact HMNA customer service at 1-888-985-6090. HMNA’s number for this recall is HTB2012.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check for KTM Recalls

 


HUSQVARNA TECHNICAL BULLETIN HTB2011

MARCH XX, 2020

*RECALL – STOP VEHICLE SALE NOTICE*

FUEL SEEPAGE AT THE FUEL LEVEL SENSOR MOUNTING AREA AND FUEL PUMP MOUNTING AREA 

AFFECTED MODELS:

2018, 2019, 2020 – 701 VITPILEN
2019, 2020 – 701 SVARTPILEN

RESTRICTIONS: AFFECTED MODELS ARE LINKED BY VIN IN HUSQVARNA DEALER.NET

 

INITIAL INFORMATION: 

STOP VEHICLE SALE NOTICE: THE REMEDY FOR THIS RECALL IS NOT YET AVAILABLE.  YOU WILL RECEIVE ANOTHER TECHNICAL BULLETIN ON THIS TOPIC AS SOON AS THE RECALL REPAIR IS AVAILABLE AND CAN BE COMPLETED ON AFFECTED MOTORCYCLES

 

Husqvarna Motorcycles North America, Inc. has decided that a defect which relates to motor vehicle safety exists with the motorcycle models and years listed above in which the fuel may seep or leak from the fuel level sensor and fuel pump mounting area. To ensure the highest level of safety, performance, reliability and customer satisfaction, Husqvarna Motorcycles is investigating the possibility of a fuel leak occurrence.

 

Dealers must immediately stop selling affected 701 SVARTPILEN AND VITPILEN motorcycles listed above. Vehicles will be locked out from retail registration in Dealer.net until the remedy is in place.

 

The remedy for this recall is not yet available.  You will receive another technical bulletin on this topic as soon as the recall repair is available and can be completed on affected motorcycles.

 

In the interim, Husqvarna Motorcycles North America, Inc. has notified all registered owners of the above affected motorcycles by mail that if they experience an occurrence of fuel leakage we request that they stop riding their motorcycle and contact their local authorized Husqvarna Motorcycles dealer to have their motorcycle inspected. A copy of the customer letter is included in this bulletin.

 

If you are contacted by a customer that says their 701 SVARTPILEN AND VITPILEN listed above is seeping or leaking fuel at the fuel level sensor and fuel pump mounting area please contact the Husqvarna Motorcycles Dealer Services department by calling 855-282-1054.

 

Once the remedy is decided, registered owners will be informed again of the remedy to correct the defect in cooperation with their local Husqvarna Motorcycles dealer.

 


IMPORTANT SAFETY RECALL NOTICE (Interim Notice) NHTSA Recall No. 20V-170

 

4/8/2020

 

Affected VIN: «Vin»
«PdiFirstName» «PdiLastName»
«PdiAddress1»
«PdiCity», «PdiProvince» «PdiPostalCode»

 

RE: Affected models:
2018, 2019, 2020 – 701 VITPILEN
2019, 2020 – 701 SVARTPILEN

 

Dear Husqvarna Motorcycles Customer,

This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.  Husqvarna Motorcycles North America, Inc. has decided that a defect which relates to motor vehicle safety exists with the motorcycle models and years listed above, in which during operation or while sitting still, it is possible that fuel can seep or leak out of the fuel level sensor mounting area and fuel pump mounting area.  If this occurs, it could increase the risk of injury and/or damage to people or property.  In addition, a fuel leak in the presence of an ignition source can increase the risk of a fire. Husqvarna Motorcycles North America, Inc. is investigating the possibility of a fuel seepage/leakage occurrence, if you do experience the described occurrence/s you should immediately stop operating your motorcycle until further notice.

The remedy for this recall is not yet available. You will receive another letter as soon as the recall repair is available and can be completed on your motorcycle at no cost to you. In the interim, if you experience an occurrence of fuel seepage or leakage we request that you stop riding your motorcycle and contact your local authorized Husqvarna Motorcycles dealer to have your motorcycle inspected.

Once the remedy is decided and available, you will be informed of the remedy to correct the defect in cooperation with your local Husqvarna Motorcycles dealer.

If you have any questions related to the content of this letter, please contact Husqvarna Motorcycles North America, Inc. Customer Relations at (888) 985-6090 for assistance. Furthermore, if you believe that Husqvarna Motorcycles has failed to remedy this defect without charge or is unable to do so within a reasonable time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, DC 20590 or call 1-888-327-4236 (TTY: 1-800-424-9153); or go to https://www.safercar.gov

If you have sold, traded or no longer own this motorcycle, it is important for the safety of the current owner that you inform Husqvarna Motorcycles North America, Inc., of current ownership or unknown ownership status by returning the second page of this letter in the enclosed self-addressed prepaid postage envelope.

Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within 10 days.

We apologize for any inconvenience and want to assure you that our commitment together with all Husqvarna Motorcycles Dealers is to provide you with the highest level of service, support and customer satisfaction.

 

Best Regards,
Dealer Services Department
Husqvarna Motorcycles North America, Inc.

 

Customer Record Update Form

NOTICE: If you no longer own this motorcycle or have had an address change please complete the following portion of this letter and return to Husqvarna Motorcycles in the enclosed self-addressed envelope.

Please complete and return this portion to Husqvarna Motorcycles if ownership of the referenced motorcycle has changed.  Please print legibly.

 


HUSQVARNA TECHNICAL BULLETIN HTB2012

JULY 1, 2020

*RECALL – REMEDY NOTICE*

RESUME VEHICLE SALES AFTER THE REMEDY REPAIR HAS BEEN PERFORMED

 

FUEL TANK REPLACEMENT – REMEDY REPAIR FOR FUEL SEEPAGE AT THE FUEL LEVEL SENSOR MOUNTING AREA AND FUEL PUMP MOUNTING AREA 

 

AFFECTED MODELS: 

2018, 2019, 2020 – VITPILEN 701
2019, 2020 – SVARTPILEN 701

 

RESTRICTIONS: AFFECTED MODELS ARE LINKED BY VIN IN HUSQVARNA DEALER.NET

 

THIS MODIFICATION HAS TOP PRIORITY AND MUST BE PERFORMED IMMEDIATELY TO ENSURE CUSTOMER SAFETY

 

INITIAL INFORMATION: 

Husqvarna Motorcycles North America, Inc. had published a prior Technical Bulletin (HTB2011) that informed you to stop the sale of the SVARTPILEN 701 and VITPILEN 701 motorcycles listed above due to the possibility of fuel seepage or leakage from the fuel level sensor mounting area and the fuel pump mounting area.  HTB2011 informed you that the fuel leak occurrence was being investigated and that a remedy was in the process of being determined.

 

The remedy for this recall is now available and following are the details on how it must be performed.  

 

The stop sale has been lifted and affected SVARTPILEN 701  and VITPILEN 701 motorcycles can be sold to retail customers again only after the remedy repair has been performed.

 

It has been determined that on affected units during operation there is a possibility of the fuel tank leaking from the fuel level sensor mounting area and the fuel pump mounting area.

 

In extreme cases this could result in the possibility of a fuel leak which may result in damage or possible fire, which could cause injury or death to the rider or others.  The cause of the defect is due to the unevenness that may occur on the sealing surfaces in the area of the fuel pump and fuel level sensor during the vehicles life cycle.  If unevenness occurs it does not allow for proper sealing between the fuel level sensor mounting area and fuel pump mounting area.  To remedy this defect, a new fuel tank has been developed to install on the motorcycle to prevent fuel leakage.  The new fuel tank has an increased wall thickness to prevent unevenness and improve sealing behavior. The increased wall thickness reduces the tank volume by approximately 0.8 liters.  The total fuel tank capacity of the new fuel tank is approximately 11.2 liters.

 

Husqvarna Motorcycles is notifying all registered owners of affected SVARTPILEN 701 and VITPILEN 701 motorcycles by mail. A copy of the customer letter is included in this bulletin. The customer should take the letter along with the affected motorcycle to an authorized Husqvarna Motorcycles Dealer to have the new fuel tank installed along with new gaskets for the fuel level sensor, fuel pump, and fuel tank insert.  After the fuel tank is replaced a new flash file must also be flashed into the dash for proper fuel level calibration.

 

This recall must only be performed by trained technicians with proper equipment. Dealers are not to send out parts to customers and should take every reasonable action to make sure the customer does not try to repair or perform the recall on their vehicle. Doing so is a violation of Federal law.  Dealers are to properly record the repair of the recall, report and return only the requested parts per this recall to Husqvarna Motorcycles North America, Inc.

 

Dealers must perform the installation of the new fuel tank along with the new gasket for the fuel level sensor, fuel pump, and fuel tank insert on all affected motorcycles in their inventory prior to any customer delivery.  It is also necessary to reflash the dash for proper fuel level calibration.  Any affected SVARTPILEN 701 and VITPILEN 701 motorcycles received directly from Husqvarna Motorcycles North America, Inc. requires the installation of the new fuel tank, fuel level sensor gasket, fuel pump gasket, and fuel tank insert gasket prior to customer delivery. Affected units acquired through dealer transfers or trades must be checked and remedied in Husqvarna Dealer.net to ensure and document that the repair has been performed.

 

Motorcycles that are affected must not be sold or operated until the new fuel tank and fuel level sensor, fuel pump, and fuel tank insert gaskets have been installed as described in this bulletin.  It is also necessary to reflash the dash for proper fuel level calibration. It is a violation of Husqvarna Motorcycles North America, Inc. policy for an authorized Husqvarna Motorcycles Dealer to deliver any affected units to customers before the procedure in this bulletin has been performed.

 

Husqvarna Motorcycles North America, Inc. must report to the federal government on a regular basis how many units have been inspected and repaired during this campaign. Be sure to submit your warranty request for reimbursement on every unit repaired to ensure accurate compliance numbers.

 

 

PROCEDURE FOR REPAIR:

Disassembly instructions

  1. Remove the rider and passenger seat.
  2. Remove the black cover and the fuel cap by removing the screws shown in the photo below (Figure 1).

 

  1. Remove the tank bolt and the two bolts that hold on the side tank covers (Figure 2).

 

  1. Remove the five bolts that hold on the tank covers to the tank. Once the bolts are removed slide the cover up to detach it from the side cover. Remove both the right and left side covers (Figure 3).

 

  1. Remove the charcoal canister from its mount and remove the three tank mounting bolts (Figure 4).

 

  1. Disconnect both the fuel pump connector and the fuel level sensor connector. Both connectors are on the right side of the motorcycle.

 

  1. Disconnect the fuel line. Use caution when disconnecting it as a small amount of fuel may leak out. It’s advised to use rags to prevent fuel from spilling.

 

  1. Once the tank is removed drain the remaining fuel from the tank. Remove the tank insert, fuel level sensor, fuel pump, and rear tank mounting bracket.

 

Reassembly instructions

 

  1. Install the rear tank mounting bracket on the new updated tank and torque the bolts to 6 Nm (Figure 5).

 

  1. Make sure to use the new gaskets that you ordered when installing the fuel level sensor, fuel pump, and fuel tank insert (Figure 6 and Figure 7).

 

  1. When installing the new gaskets please follow the instructions carefully so the gaskets are installed in the proper manner. Please refer to pages 7, 8 and, 9.

 

  1. Position the gasket on the fuel tank insert as shown in (Figure 8). The flat side of the gasket faces towards the insert.  The rounded tapered side of the gasket faces towards the fuel tank (red arrow).

 

  1. Then install the fuel tank insert and torque the bolts to 3 Nm (Figure 9).

 

  1. Install the fuel level sensor and torque the bolts 3 Nm. The gasket must be installed so the open side   of the gasket faces towards the sensor and the closed rounded side faces towards the tank (Figure 10).

 

  1. The fuel pump gasket must be installed carefully by following the pictures shown below. Make sure the silver inserts (circled in red) in the gasket face down towards the fuel pump flange (Figure 11). The gasket can only be installed one correct way, the gasket has a small tab that needs to be located with the bolt hole in between the fuel outlet and the fuel pump wiring (boxed in green) (Figure 12). This is the only way the fuel pump gasket can be installed for proper sealing.

 

  1. Install the fuel pump and use a crisscross pattern when installing bolts and torquing them. Use the crisscross pattern shown in (Figure 13). Tighten the bolts in two steps.  First tighten the bolts to 3 Nm in the crisscross pattern.  Then tighten them again a second time in the crisscross pattern and torque the bolts to 6 Nm to tighten them to their final torque specification.

 

  1. Mount the tank on the motorcycle and connect the fuel line, fuel pump, and fuel level sensor. Torque the fuel tank mounting bolts to 10 Nm (Figure 14).

 

  1. Install the charcoal canister to mounting the bracket and connect the fuel cap vent lines (Figure 15).

 

  1. Install both side tank covers and torque the front bolts to 3 Nm (Figure 16).

 

  1. Slide the rear tank cover down from the top and install the mounting bolts to 3 Nm (Figure 17).

 

  1. Install the black cover and the fuel cap and torque bolts to 3 Nm (Figure 18).

 

  1. Connect the motorcycle to the XC_2 tool and update the software to the latest version available. This is necessary to reflash the dash for proper fuel level calibration.  The new software version is DAKT_285H100A124.s19

 

  1. Put fuel in the motorcycle and check for leaks.

 

  1. Perform a test ride.

 

  1. Take a picture of the tank part number and date code shown below so you can attach the photo to the warranty claim. Also cut out the date code which is circled below with a rotary cutting tool or similar cutting tool (Figure 19).

 

Please return the date code that you cut out of the original fuel tank.  Place it in a bag and write the VIN and claim number on the bag.  Send the cut out date code to the Husqvarna Motorcycles North America, Inc. Warranty Department at 1119 Milan Ave. Amherst, OH 44001.

 

Warranty Claims will only be processed after the replaced parts have been received. Parts must be bagged and include a copy of the claim.

 

If you need additional labels please order using the following part number:

FedEx Prepaid Return Label p.n. UH999094

 

Table 1 – Screw connections and torques

Component Screw Torque Remark
Tank fastener screw M6 10 Nm
Screw, fuel level sensor M5 3Nm
Screw, fuel tank cap M5x30 3Nm
Screw, fuel tank insert M5x12 3Nm
Bushing, fuel tank spoiler M6 3Nm
Screw, fuel pump M6 6Nm Attach screws, tighten in a crisscross pattern . First tighten to 3 Nm then tighten to their final torque specification of 6 Nm.
Screw, fuel tank spoiler M6 3Nm

 

PARTS ORDERING:

Order the following parts for each affected motorcycle.  You must order all parts shown below to complete this recall properly.

1 QTY. 21007013100 – fuel tank

1 QTY. 21007008151 – gasket, tank insert

1 QTY. 76007080190 – gasket, fuel level sensor

1 QTY. 76007088010 – gasket, fuel pump

 

VEHICLE LOCK INFORMATION:

Unsold motorcycles that are linked to this recall are locked in the vehicle history.  The vehicle lock prevents the motorcycle from being retailed to a customer before the recall is performed.  In order to unlock the vehicle you must perform the recall and then submit a TI claim.  After the TI claim is submitted it will be possible to unlock and retail the motorcycle.

 

WARRANTY INPUT INFORMATION:

This Technical Bulletin only affects certain VIN numbers! Please check the VIN by performing a Motorcycle History search in Husqvarna Dealer.net to determine if it’s affected. If the motorcycle is affected you will see a link to the bulletin and its repair status in the history results. Husqvarna Motorcycles North America, Inc. will not warranty units whose VIN numbers are not listed as this bulletin does not apply to them. It is the responsibility of the dealer to determine if the unit requires this update by checking the vehicle history and understanding the instructions provided by this bulletin. 

 

Please note that when entering a warranty claim on an affected model, you must perform a history search, expand the Technical Information window, click the blue arrow on the right side of the corresponding bulletin message.

 

You can now choose the TI Number from the list. The TI number for this procedure is according to the repairs performed and listed in the warranty claim input information; click Continue with selected action code.

 

The Warranty Claim is automatically entered for you, including parts & labor. You must enter additional information in the required fields marked with an asterisk “*” before submitting the claim to Husqvarna Motorcycles. The flat rate time for this repair is based on the action performed and provided in minutes.

 

Warranty type:
TI warranty
Component group: 
07 – Fuel tank, seat, spoiler
Failure code: 
700 – Series improvement
Failure causing part:
21007013000 – Fuel tank
Campaign code, parts, labor time:
Replacement of fuel tank

Action code: 07_1776254_00

Labor time: 45 minutes

Parts:

1 unit #21007013100 – fuel tank 

1 unit #21007008151 – gasket, tank insert

1 unit #76007080190 – gasket, fuel level sensor 

1 unit #76007088010 – gasket, fuel pump

Are stock items affected:
Yes

 


IMPORTANT SAFETY RECALL NOTICE 

NHTSA Recall No. xxxxxxx

 

x/xx/2020

Affected VIN: «Vin»
«PdiFirstName» «PdiLastName»
«PdiAddress1»
«PdiCity», «PdiProvince» «PdiPostalCode»

 

RE: Affected models: 

2018, 2019, 2020 – VITPILEN 701 2019, 2020 – SVARTPILEN 701

 

Dear Husqvarna Motorcycles Customer,

 

This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.  Husqvarna Motorcycles North America, Inc. has decided that a defect which relates to motor vehicle safety exists with the motorcycle models and years listed above.  On affected motorcycles, during operation or while sitting still it is possible that fuel can seep or leak out of the fuel level sensor mounting area and fuel pump mounting area.  The presence of a leak could result in the possibility of damage or possible fire, which could cause injury or death to the rider or others.

To ensure the highest level of safety, performance, reliability and customer satisfaction, it is necessary to have a newly developed fuel tank along with new gaskets for the fuel level sensor, fuel pump and fuel tank insert installed.  A new flash file will also need to be downloaded and updated into the dash for proper fuel calibration.  This work must be performed by an authorized Husqvarna Motorcycles dealer and will be done free of charge.

 

Husqvarna Motorcycles North America, Inc. previously sent you a letter dated 4/8/2020 advising that it is possible that fuel can seep or leak out of the fuel level sensor mounting area and fuel pump mounting area and was being investigated by Husqvarna Motorcycles. At that time a remedy was in the process of being determined.

The cause of the defect is due to the sealing design of the current version fuel tank.  It does not allow for proper sealing between the fuel tank and fuel level sensor mounting area and fuel pump mounting area.  To remedy this defect, a new fuel tank with thicker walls has been developed to install on the motorcycle to prevent fuel leakage.  The thicker tank walls prevent unevenness at the fuel level sensor mounting area and fuel pump mounting area and improve sealing behavior. The increased wall thickness reduces the tank volume by approximately 0.8 liters.  The total fuel tank capacity of the new fuel tank is approximately 11.2 liters.

Please contact your authorized Husqvarna Motorcycles dealer (log onto www.husqvarnamotorcycles.com for a complete dealer listing) as soon as possible to arrange for installation of the replacement new fuel tank and gaskets.  It is suggested that you call your local authorized Husqvarna Motorcycles dealer to make an appointment to have the recall repair performed.  The replacement procedure will take approximately 1.0 hour.  However, it may be necessary to leave your motorcycle with the dealer for a longer period of time depending on their work schedule.   Please present a copy of this letter along with your motorcycle to your local authorized Husqvarna Motorcycles dealer.  There will be no charge for this service.

If you have any questions related to the content of this letter, please contact Husqvarna Motorcycles North America, Inc. Customer Relations at (888) 985-6090 for assistance. Furthermore, if you believe that Husqvarna Motorcycles has failed to remedy this defect without charge or is unable to do so within a reasonable time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, DC 20590 or call 1-888-327-4236 (TTY: 1-800-424-9153); or go to https://www.safercar.gov

 

If you have sold, traded or no longer own this motorcycle, it is important for the safety of the current owner that you inform Husqvarna Motorcycles North America, Inc., of current ownership or unknown ownership status by returning the second page of this letter in the enclosed self-addressed prepaid postage envelope.

 

Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within 10 days.

 

We apologize for any inconvenience and want to assure you that our commitment together with all Husqvarna Motorcycles Dealers is to provide you with the highest level of service, support and customer satisfaction.

 

Best Regards,
Dealer Services Department
Husqvarna Motorcycles North America, Inc.

 

Customer Record Update Form

NOTICE: If you no longer own this motorcycle or have had an address change please complete the following portion of this letter and return to Husqvarna Motorcycles in the enclosed self-addressed envelope.

Please complete and return this portion to Husqvarna Motorcycles if ownership of the referenced motorcycle has changed.  Please print legibly.

 


IMPORTANT SAFETY RECALL NOTICE

NHTSA Recall No. 20V170

 

7/7/2020

Affected VIN: «Vin»
«PdiFirstName» «PdiLastName»
«PdiAddress1»
«PdiCity», «PdiProvince» «PdiPostalCode»

 

RE: Affected models:
2018, 2019, 2020 – VITPILEN 701
2019, 2020 – SVARTPILEN 701

 

Dear Husqvarna Motorcycles Customer,

 

This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.  Husqvarna Motorcycles North America, Inc. has decided that a defect which relates to motor vehicle safety exists with the motorcycle models and years listed above.  On affected motorcycles, during operation or while sitting still it is possible that fuel can seep or leak out of the fuel level sensor mounting area and fuel pump mounting area.  The presence of a leak could result in the possibility of damage or possible fire, which could cause injury or death to the rider or others.

It is necessary to have a newly developed fuel tank along with new gaskets for the fuel level sensor, fuel pump and fuel tank insert installed.  A new flash file will also need to be downloaded and updated into the dashboard for proper fuel calibration.  This work must be performed by an authorized Husqvarna Motorcycles dealer and will be done free of charge.

 

Husqvarna Motorcycles North America, Inc. previously sent you a letter dated 4/8/2020 advising that it is possible that fuel can seep or leak out of the fuel level sensor mounting area and fuel pump mounting area and was being investigated by Husqvarna Motorcycles. At that time a remedy was in the process of being determined.

 

The cause of the defect is due to the sealing design of the current version fuel tank.  It does not allow for proper sealing between the fuel tank and fuel level sensor mounting area and fuel pump mounting area.  To remedy this defect, a new fuel tank with thicker walls has been developed to install on the motorcycle to prevent fuel leakage.  The thicker tank walls prevent unevenness at the fuel level sensor mounting area and fuel pump mounting area and improve sealing behavior. The increased wall thickness reduces the tank volume by approximately 0.8 liters.  The total fuel tank capacity of the new fuel tank is approximately 11.2 liters.

Please contact your authorized Husqvarna Motorcycles dealer (log onto www.husqvarna-motorcycles.com for a complete dealer listing) as soon as possible to arrange for installation of the replacement new fuel tank and gaskets.  It is suggested that you call your local authorized Husqvarna Motorcycles dealer to make an appointment to have the recall repair performed.  The replacement procedure will take approximately 1.0 hour.  However, it may be necessary to leave your motorcycle with the dealer for a longer period of time depending on their work schedule.   Please present a copy of this letter along with your motorcycle to your local authorized Husqvarna Motorcycles dealer.  There will be no charge for this service.

 

If you have previously paid for repairs related to this defect, please contact Husqvarna Motorcycles North America, Inc. Customer Relations at (888) 985-6090 for details for possible reimbursement consideration.

If you have any questions related to the content of this letter, please contact Husqvarna Motorcycles North America, Inc. Customer Relations at (888) 985-6090 for assistance. Furthermore, if you believe that Husqvarna Motorcycles has failed to remedy this defect without charge or is unable to do so within a reasonable time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, DC 20590 or call 1-888-327-4236 (TTY: 1-800-424-9153); or go to https://www.safercar.gov

 

If you have sold, traded or no longer own this motorcycle, it is important for the safety of the current owner that you inform Husqvarna Motorcycles North America, Inc., of current ownership or unknown ownership status by returning the second page of this letter in the enclosed self-addressed prepaid postage envelope.

 

Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within 10 days.

 

We apologize for any inconvenience and want to assure you that our commitment together with all Husqvarna Motorcycles Dealers is to provide you with the highest level of service, support and customer satisfaction.

 

Best Regards,
Dealer Services Department
Husqvarna Motorcycles North America, Inc.

 

Customer Record Update Form

NOTICE: If you no longer own this motorcycle or have had an address change please complete the following portion of this letter and return to Husqvarna Motorcycles in the enclosed self-addressed envelope.

Please complete and return this portion to Husqvarna Motorcycles if ownership of the referenced motorcycle has changed.  Please print legibly.

 


 

Husqvarna Dealer Name Street Address City State Zip
The Motorcycle Shop, Inc. 944 E. 73rd. Anchorage AK 99518
Max Motorsports, Inc. 2591 Pelham Parkway Pelham AL 35124
Riggs Outdoor, LLC. 20453 Interstate 30 Benton AR 72015
222 Action Sports, LLC. 3512 E. Southern Avenue Mesa AZ 85204
LZ Delta, LLC. 15500 N. Hayden Road Scottsdale AZ 85260
Screwie Lewie’s Motorsports Inc. 2031 West Deer Valley Road Phoenix AZ 85027
Champion Powersport Group, LLC. 4125 W. Summit Walk Ct. Phoenix AZ 85086
SJH Powersports, LLC. 4649 E. 22nd Street Tucson AZ 85711
Bay Motorsports, Inc. 735 Gilman Street Berkeley CA 94710
Dan Fitzgerald’s Jet World, Inc. 32203 Castaic Road Castaic CA 91384
Northstate Motorsports, Inc. 11096 Midway Chico CA 95928
Three Brothers Racing of OC, LLC. 1560 Superior Avenue Unit C Costa Mesa CA 92627
Seidner Enterprises, LLC. 1151 N. Azusa Avenue Covina CA 91722
Motalia, Inc. 1220 W. Washington Ave. Escondido CA 92029
Schneider Pacific Motorsports, Inc. 4001 Broadway Eureka CA 95503
James McKoane Enterprises, Inc. 6334 N. Blackstone Fresno CA 93710
Aqua Sports Performance Products, Inc .1358 Pacific Coast Highway Harbor City CA 90710
Simi Motorsports, LLC. 6176 Condor Drive Moorpark CA 93021
Honsu Inc. 1025 N. Mountain Avenue Ontario CA 91762
Vega Motorsports, Inc. 1319 W. Katella Avenue Orange CA 92867
Skibyrd Motors, Inc. 15725 Lakewood Boulevard Paramount CA 90723
Fator’s Motorcycle Sales, Inc. 682 Grove Street Redding CA 96002
Sonrex Inc. 215 E. Redlands Boulevard Redlands CA 92373
Malcolm Smith Motorcycles, Inc. 7599 Indiana Avenue Riverside CA 92504
Teegarden Enterprises, Inc. 100 Louis Lane Roseville CA 95661
Nor-Cal Motorsports, Inc. 7343 Home Leisure Plaza Sacramento CA 95823
GPMC, Inc. 3617 India Street, Suite. B San Diego CA 92103
Iron Horse Motorsports, LLC. 7661 Monterey St. Gilroy CA 95020
Kobetz Enterprises 1850 North State Street Ukiah CA 95482
MotoXotica 357 Merchant Street Vacaville CA 95688
Mach 1 Motorsports, Inc. 510 Couch St. Vallejo CA 94590
Barnes Boys, Inc. 13815 Park Avenue Victorville CA 92392
Munroe Motors, Inc. 412 Valencia Street San Francisco CA 94103
Vey’s Powersports, Inc. 690 N. 2nd Street El Cajon CA 92021
AEO Powersports, LLC. 26145 Jefferson Ave., Suite 30 Murrieta CA 92562
CL Associates, Inc. 1289 W. El Camino Real Sunnyvale CA 94087
VSSCO, Inc. 412 N. Chelton Road Colorado Spring CO 80909
Rocky Mountain Racing Works, Inc. 7025 Hwy 82 BLDG 1B Glenwood Sprin CO 81601
Grand Mesa Motorsports, LLC. 1325 Hwy 50 Delta CO 81416
Handlebar Motorsports Inc. 346 South Camino del Rio Durango CO 81301
Power World, LLC. 61000 Highway 40 Granby CO 80446
All-Terrain Motorsports, Inc. 3080 I-70 Business Loop Grand Junction CO 81504
Fay Myers Motorcycle Company 9700 E. Arapahoe Road Greenwood Vill CO 80112
Gunnison Motorsports, Inc. 500 W. Hwy 50 #105 Gunnison CO 81230

 

Husqvarna Dealer Name Street Address City State Zip
G-Force Powersports, LLC. 7700 West Colfax Avenue Lakewood CO 80214
2-Schmidt Investments, LLC. 1400 E. Eisenhower Boulevard Loveland CO 80537
Moto Fit LLC. 10-12 Mill Plain Road Danbury CT 06811
Manchester Sports Center, Inc. 30 Adams Street Manchester CT 06042
Roost Powersports, LLC. 323 S. Main Street Thomaston CT 06787
Motorsports Nation – Waterford, LLC. 110 Cross Road Waterford CT 06385
Nosa, Inc. 6400 West 20Th Avenue Hialeah FL 33016
JP Cycles, Inc. 1200 Rinehart Road Sanford FL 32771
Sarasota PowerSports, Inc. 2001 University Parkway Sarasota FL 34243
Central Florida PowerSports, Inc. 2575 N Orange Blossom Trl Kissimmee FL 34744
WMR Competition Performance, Inc. 8300 SW Lost River Rd Stuart FL 34997
Xtreme Powersports, Inc. 1019 US HWY 301 S Tampa FL 33619
Cycle Specialty Co, Inc. 104 Kenwood Road Fayetteville GA 30214
Suzuki of Gainesville, Inc. 2750 Browns Bridge Rd. Gainesville GA 30504
Motorcycles of Atlanta, Inc. 1581 Cobb Parkway S. Marietta GA 30060
Montgomery PowerSports LTD. 550 N. Nimitz Highway Honolulu HI 96817
Edward’s Motorsports, LLC. 1010 34th Avenue Council Bluffs IA 51501
Carl’s Cycle Sales, Inc. 5550 W State St. Boise ID 83703
Grizzly Sports of Idaho, Inc. 4320 Cleveland Boulevard Caldwell ID 83605
Specialty Recreation & Marine, LLC. 722 W. Appleway Avenue Coeur d’Alene ID 83814
Ron’s Tire 1255 N. Holmes Ave. Idaho Falls ID 83401
Guy’s Outdoor Equipment, LLC. 304 Thain Rd. Lewiston ID 83501
Rexburg Motor Sports, LLC 1178 University Boulevard Rexburg ID 83440
Action Cycles ‘N Sleds, LLC. 2540 Addison Ave. East Twin Falls ID 83301
Hall’s Harley-Davidson, Inc. 3801 N. Dirksen Parkway Springfield IL 62707
BRINNdustries, LLC. 3477 South Street Lafayette IN 47905
Central KY Motorsports, LLC. 1050 E. New Circle Rd. Lexington KY 40505
David Hutchins 1298 New State Hwy Raynham MA 02767
JT Motorsports, Inc. 1557 Tilco Dr. Frederick MD 21704
Dalee Inc. 825 Golden Avenue Battle Creek MI 49014
Pen, Inc. 892 County Road 480 Marquette MI 49855
Central Motor Sports, Inc. 905 Corporate Drive Mt. Pleasant MI 48858
Platinum Powersports, LLC. 11745 Cedar Rock Dr NE Rockford MI 49341
US27 Motorsports & Trailers, Inc. 5301 N. US 27 Highway St. Johns MI 48879
Crosstown Cycle, LLC. 9521 Garfield Ave. South Bloomington MN 55420
Larson’s Cycle, Inc. 205 S. Garfield Street Cambridge MN 55008
Bavarian Grassroots, Inc. 28 S. Spanish Cape Girardeau MO 63703
Donnell’s Motorcycles Inc. 17851 E. 40 Hwy. Independence MO 64055
D & D Motorcycles, Inc. 5935 S. Lindbergh Boulevard St. Louis MO 63123
Graham, Inc. 206 Wilson Drive Senatobia MS 38668
DS Powersports, LLC. 7420 Entry Way Billings MT 59101
Summit Motorsports, Inc. 25 Homestake Drive Bozeman MT 59718
Staack’s Inc. 102 E. Galena Street Butte MT 59701
Sports City Cyclery 101 57th Street S. Great Falls MT 59405

 

Husqvarna Dealer Name Street Address City State Zip
Penco Adventures, Inc. 2310 South Highway 93 Kalispell MT 59901
Kurt’s Polaris, Inc. 2904 West Broadway Missoula MT 59808
Palmer Motorsports, Inc. 2569 N. Highway 16 Denver NC 28037
William L. Harper Jr. 1108 Spartanburg Highway Hendersonville NC 28792
10 Cycles, LLC. 10501 Monroe Rd. Matthews NC 28105
Full Throttle Motorsports 1101 Airport Road Bismarck ND 58504
G&S Motorsports, LLC. 459 Route 13 South, Unit C Milford NH 03055
Motorbikes Plus, LLC. 3 Cate Street Portsmouth NH 03801
R.E. Wallace, Inc. 284 Old Deal Road Eatontown NJ 07724
Pop’s Cycle, Inc. 115 Route 23 North Hamburg NJ 07419
Ocean County Powersports, LLC. 2130 Route 37 East Toms River NJ 08753
The Motorcycle Mall, Inc. 655 Washington Ave. Belleville NJ 07109
Bobbby J’s Yamaha, Inc. 4724 Menaul Boulevard NE Albuquerque NM 87110
The Power Center, Inc. 2000 N. Telshor Boulevard Las Cruces NM 88011
Hall Pass, LLC. 951 Jacks Valley Road Carson City NV 89705
LRD, Inc. 6275 S. Decatur Boulevard Las Vegas NV 89118
Nevada Motorcycle Specialties- A Partn 540 S. Rock Boulevard Sparks NV 89431
Don George’s Sports Center, Inc. 10295 Main Street Clarence NY 14031
Maddie’s Motor Sports, LLC. 6226 State Route 96 Farmington NY 14425
Edelmann Sales, Inc. 172 Edelmann Lane Troy NY 12180
Athens Sport Cycles, Inc. 165 Columbus Road Athens OH 45701
Beaver Creek Cycle, LLC. 13172 St. Rt. 7 Lisbon OH 44432
Wheelsports, Inc. 7959 E. Main Street Reynoldsburg OH 43068
Championship Powersports, Inc. 7755 State Route 108 Wauseon OH 43567
Road Track & Trail Cycles, Inc. 600 W. Peak Boulevard Muskogee OK 74401
Turn 10, LLC. 8417 S. I-35 Service Road Oklahoma City OK 73149
Pro Caliber Motorsports of Oregon, Inc. 3500 N. Highway 97 Bend OR 97703
Gresham Powersports, LLC. 540 NE 2nd Street Gresham OR 97030
MotoSport Motorcycles, Inc. 809  NE 28th Avenue Hillsboro OR 97124
Bill’s Motorcycles Plus, Inc. 1122 12th St. SE Salem OR 97302
L&D Race Tech, Inc. 1035 Marlin Avenue SE Warrenton OR 97146
Roundhouse Powersports, Inc. 2626 RT 764 Ste 1 Duncansville PA 16635
Toy Tech, LLC. 424 Firehouse Road Grantville PA 17028
Scott Powersports, Inc. 1675 PA-Route 309 Coopersburg PA 18036
Bentley’s Yamaha & Suzuki, Inc. 4451 William Penn Highway (R Murrysville PA 15668
Patton, Michael 21114 Fry Road Saegertown PA 16433
Imperial Power Sports 24 Nicholas Street Slovan PA 15078
Lojak Cycle Sales, Inc. 9030 Route 908 Tarentum PA 15084
Eldred Powersports, LLC. 2091 Lycoming Creek Road Williamsport PA 17701
Action Motorsports, Inc. 1881 Whiteford Road York PA 17402
Osco, Inc. 8738 West Chester Pike Upper Darby PA 19082
Brian S. Vasko, LLC. 100 Elm Drive Waynesburg PA 15370
Evinmotors PR, Inc. 1250-1252 Avenida FDR San Juan PR 00920
Recreational Vehicles, Inc. 104 Halter Drive Piedmont SC 29673

 

Husqvarna Dealer Name Street Address City State Zip
High Gear, Inc. 2695 Lazelle Street Sturgis SD 57785
Mtn. View Motorsports, LLC. 4301 Highway 58 Chattanooga TN 37416
Mid-State Motorsports, Inc. 1191 S. Walnut Avenue Cookeville TN 38501
David Brown’s Sport Center, Inc. 4203 Canyon Drive Amarillo TX 79110
TJ’s Cycle Sales & Service 10214 N. Interstate Hwy 35 Austin TX 78753
Cycle Shack North, Inc. 1101 I-45 South Conroe TX 77301
Spring Valley Country Tavern, Inc. 557 North Conally Drive Elm Mott TX 76640
Powersports Partners, LLC. 520 W. Airport Freeway Irving TX 75062
Lubbock Sports, Inc. 4202 W Loop 289 Lubbock TX 79407
Adventure Moto, LLC. 419 Metro Park Drive McKinney TX 75071
Midland Cycles, Inc. 5800 W. Highway 80 Midland TX 79706
Texas Yamaha, Inc. 1660 FM 528 Webster TX 77598
The Edge Powersports and Performanc e14301 Minuteman Drive Draper UT 84020
Northstar of Logan, LLC. 2300 N. Main Suite A North Logan UT 84341
Monarch Recreational Sales & Service, I 350 W. 800 N. Orem UT 84057
Rocky Mountain ATV, Inc. 472 W. Buena Vista Washington UT 84780
ADS Motorsports, LLC. 2339 S. 1900 W. West Haven UT 84401
Skyline Power Sports 183 East Side Highway Waynesboro VA 22980
Mt. Baker Moto-Sports, LLC. 2111 Iowa Street Bellingham WA 98229
Skagit Powersports, Inc. 1645 Walton Drive Burlington WA 98233
Webb Power Sports, Inc. 2310 W. Dolarway Road Ellensburg WA 98926
Everett Powersports, Inc. 215 SW Everett Mall Way Everett WA 98204
XPR, LLC. 12268 North Frontage Road Ea Moses Lake WA 98837
JMC Motorsports, LLC. 1225 S. 10th Avenue Pasco WA 99301
Cliff’s Cycle Center, Inc. 1200 Charleston Beach Rd. W Bremerton WA 98312
K C Powersports, LLC. 7807 E. Sprague Avenue Spokane WA 99212
R&B Cycles, Inc. 4701 Center Street Tacoma WA 98409
Ride Motorsports, Inc. 19035 Woodinville Snohomish Woodinville WA 98072
Premier Power Sports, LLC. 1504 Fruitvale Bloulevard Yakima WA 98902
Enumclaw Recreational Vehicles, Inc. 408 Roosevelt Ave. Enumclaw WA 98022
Rob’s Performance Motosports, LLC. 601 Hwy Y Johnson  Creek WI 53038
Keytime Motorsports of Millston, LLC 28702 County Highway. EW Warrens WI 54666
Ridersville Cycle, LLC. 75 Goodtimes Drive Berkeley Spring WV 25411
Moto-Sport, Inc. 2322 Murphys Run Road Bridgeport WV 26330
Appalachian Offroad MC, LLC. 4742 West Washington Street Cross Lanes WV 25313
Bucky’s Outdoors, LLC. 146 S. Lincoln Pinedale WY 82941

 


5 Affected Products

Vehicles

MAKE MODEL YEAR
HUSQVARNA SVARTPILEN 701 2019-2020
HUSQVARNA VITPILEN 701 2018-2020

 


12 Associated Documents

Remedy Instructions and TSB

RCRIT-20V170-6009.pdf 950.148KB

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Recall 573 Report – Amendment 1

RCLRPT-20V170-6817.PDF 216.362KB

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ISSUED Interim Owner Notification Letter(Part 577)

RIONL-20V170-1065.pdf 156.505KB

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Defect Notice 573 Report

RCLRPT-20V170-4765.PDF 214.98KB

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Recall Acknowledgement

RCAK-20V170-8015.pdf 304.04KB

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Miscellaneous Document – Dealer List

RMISC-20V170-5798.pdf 191.213KB

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Recall 573 Report – Amendment 2

RCLRPT-20V170-8171.PDF 216.426KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-20V170-0863.pdf 128.816KB

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Recall Quarterly Report #2, 2020-4

RCLQRT-20V170-6030.PDF 211.23KB

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Recall Quarterly Report #1, 2020-3

RCLQRT-20V170-3741.PDF 211.128KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-20V170-2678.pdf 158.745KB

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Safety Bulletin

RCSB-20V170-0171.pdf 166.662KB

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Latest Recalls Documents

For the Latest and Most Recent Recalls Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=20V170&docType=RCL

 


 

“This site contains affiliate links for which OEMDTC may be compensated”
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