VS3BEGRESS - Incorrect Spare Tire Label - 2018-2019 Freightliner Sprinter

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March 18, 2020 NHTSA CAMPAIGN NUMBER: 20V155000

Incorrect Spare Tire Label

With only the metric speed listed on the spare tire label, the driver could misinterpret the kph as mph and operate the vehicle with the spare tire installed at higher speeds than the tire can withstand, increasing the risk of a crash.

 

NHTSA Campaign Number: 20V155

Manufacturer Daimler Vans USA, LLC

Components EQUIPMENT

Potential Number of Units Affected 289

 

Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The spare tire label may indicate the maximum speed at 55 kilometers per hour (kph) rather than as 34 miles per hour (mph).

 

Remedy

DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will replace it with the label with the correct maximum speed information indicated in miles per hour, free of charge. The recall is expected to begin May 1, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BEGRESS.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check for Daimler Vans Recalls


Chronology of Defect (too many characters for the recall portal comment box)

Chronology: 

MBAG first became aware of a potential issue related to the maximum speed information label on the spare wheel through a notification from its production plant in late November 2019. The production plant had identified a small number of vehicles with an incorrect spare wheel maximum speed label. During on-plant vehicle quality inspections it was identified that spare wheels carried metric information labels in kph instead of the Anglo-American variant in mph as specified. MBAG conducted a review of all vehicles that remained at the plant and corrected the metric information if necessary.

In December 2019, MBAG launched an investigation into the label discrepancy including whether the values assigned to the label was accurate for this particular spare wheel. Moreover, the investigation considered whether only vehicles from local US part-by-part production were affected and/or whether those vehicles produced from semi-knocked-down (SKD) vehicle kits supplied from a German MBAG plant including a review of the supply chain of the spare wheels before arriving at the US plant.

In early 2020, MBAG was able to confirm that the maximum speed value that appeared on the label was accurate and that the vehicles affected by the label were SKD vehicles received from the German assembly plant.

MBAG considered the potential effects of the maximum speed labeled as kph instead of mph in the U.S. market and the performance of the particular spare wheel in conditions that exceeded the 34 mph maximum limit.

On March 11, 2020, MBAG determined that a safety risk could not be ruled out and decided to initiate a recall campaign.

Around the same time the initial investigation of this matter began, MBAG also became aware of a different potential issue concerning the maximum speed labeling of spare wheels on Sprinter vehicles. Since the underlying circumstances between these two subjects concerned the same type of labeling, both subjects where analyzed simultaneously.

To date MBAG is not aware of any complaints concerning this matter from the field.


16 Affected Products

Vehicles

MAKE MODEL YEAR
FREIGHTLINER SPRINTER 1500 2018-2019
FREIGHTLINER SPRINTER 2500 2018-2019
FREIGHTLINER SPRINTER 3500 2018-2019
FREIGHTLINER SPRINTER 4500 2018-2019
MERCEDES-BENZ SPRINTER 1500 2018-2019
MERCEDES-BENZ SPRINTER 2500 2018-2019
MERCEDES-BENZ SPRINTER 3500 2018-2019
MERCEDES-BENZ SPRINTER 4500 2018-2019

3 Associated Documents

Recall Acknowledgement

RCAK-20V155-6810.pdf 244.954KB

Download (PDF, 239KB)


Miscellaneous Document- Supplemental Chronology

RMISC-20V155-6331.pdf 420.927KB

Download (PDF, 411KB)


Defect Notice 573 Report

RCLRPT-20V155-1991.PDF 213.748KB

Download (PDF, 209KB)


Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=20V155&docType=RCL

 


 

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Last update on 2020-03-28 / Affiliate links / Images from Amazon Product Advertising API

Last update on 2020-03-28 / Affiliate links / Images from Amazon Product Advertising API

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