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March 18, 2020 NHTSA CAMPAIGN NUMBER: 20V154000
Seat Belt May Not Secure Occupant/FMVSS 210
If the seat belt is not properly secured in the event of a crash, the occupant will not be properly restrained, increasing their risk of injury.
NHTSA Campaign Number: 20V154
Manufacturer Bentley Motors, Inc.
Components SEAT BELTS
Potential Number of Units Affected 281
Summary
Bentley Motors, Inc. (Bentley) is recalling certain 2018-2020 Bentayga vehicles equipped with third-row seats. The third-row upper seat belt attachment may not stay connected to the vehicle in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 210, “Seat Belt Assembly Anchorages.”
Remedy
Bentley will notify owners, and dealers will replace the upper seat belt attachment bolt, free of charge. The recall began May 20, 2020. Owners may contact Bentley customer service at 1-800-777-6923. Bentley’s number for this recall is RE20/06.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Field campaign
Topic | Bentayga – Seven Seat – Third Row Safety Belt (RE20/06) |
Market area | Bentley: worldwide (2WBE) |
Brand | Bentley |
Transaction No. | 2058805/2 |
Campaign number | RB48 |
Note | |
Type | Recall Campaign |
US code |
Vehicle data
Bentayga
Sales types
Type | MY | Brand | Designation | Engine code |
Gearbox code |
Final drive code |
4V1* | 2018 | E | * | * | * | |
4V1* | 2019 | E | * | * | * | |
4V1* | 2020 | E | * | * | * |
Documents
Document name
master.xml
Recall Campaign RB48
Transaction No.: 2058805/2
Bentayga – Seven Seat – Third Row Safety Belt (RE20/06)
Notes
Repair instructions
Technical background
Only Applicable to Bentayga third row safety belts – seven seat variants.
A change to both D-post castings by the Supplier, has resulted in the recess of the threaded hole used to secure the third row safety belt Pillar Loops. This recess reduces the thread engagement with the current securing bolt – N.989.243.03 – away from design intent.
It is therefore necessary to replace the current twenty six millimetre bolt with a new longer forty millimetre bolt – N.912.382.01.
Remedy
New securing bolt N.912.382.01 – Socket Head Collared Bolt With Inner Multipoint Head.
Customer notification
Keepers of affected vehicles will be notified in writing by the Bentley retailer.
Please ensure that all affected vehicles are checked and repaired during the next workshop visit, make a note of the required Recall Campaign on the workshop order before it is signed by the customer.
If it is omitted to perform the work required for the Recall Campaign during a workshop visit, the Customer should be notified immediately.
You should also pass on this information to your new and used car sales department so that affected vehicles are checked and if necessary repaired immediately.
Warranty accounting instructions
Warranty Type – 710 or 790
Damage Service Number – RB48
Damage Code – 0099
Criteria ID – 01
Labour Operation Code – 69 12 42 00 Two Rear Three Point Belts Repaired (Use 69 12 42 99 until 09.04.2020 ) Time – 110 TU (Total for both sides)
Genuine parts
The required replacement parts should be ordered from Bentley Motors Limited, Crewe or through your regional Bentley parts distribution centre.
Parts supply
Item | Part Number | Description | Quantity Per Vehicle |
1 | N.912.382.01 | Socket Head Collared Bolt With Inner Multipoint Head | 2 off |
2 | 4H0.857.731C / 732C | Pillar Loop | Re-Use original |
3 | N.909.006.02 | Plain Washer | Re-Use original |
4 | 36A.853.390 | Retaining Clip | 2 off |
Parts despatch control
.
Questions and answers
What is the specific issue with the affected vehicles?
During a recent routine internal test, it was identified that the third row rear seat belt anchorage performance may not fulfil the load requirements. This is because an unexpected change to the D-post castings by the supplier has resulted in reduced bolt thread engagement to the body structure, taking it away from design intent.
What repercussions does the fault have?
Although no customers have experienced any related issues, in the event of an impact accident, there is a slight risk that the third row rear seat belt upper pillar loops may become detached from the body structure.
Which vehicles are affected?
All seven-seat Bentayga models built between September 2016 and January 2020.
Why does it not affect four-seat and five-seat Bentayga models?
The seat belt anchorage meets the specifications required for both the four-seat and five-seat configurations. The change to the D-post castings by the supplier only affects the third row rear seats in the seven-seat configuration.
Can customers continue to drive the cars?
We encourage customers to arrange an appointment with their retailer as soon as possible. We strongly recommend that until this recall action has been carried out, the third row rear seats are only used in case of an emergency.
What is the fix?
An improved fixing bolt will be fitted to the third row rear seat belt upper pillar loops to improve retention. This will take approximately one hour.
Do I have to make an appointment?
Yes, that’s important. Please contact your retailer immediately.
Repair instructions
Technical background
Only Applicable to Bentayga third row safety belts – seven seat variants.
A change to both D-post castings by the Supplier, has resulted in the recess of the threaded hole used to secure the third row safety belt Pillar Loops. This recess reduces the thread engagement with the current securing bolt – N.989.243.03 – away from design intent.
It is therefore necessary to replace the current twenty six millimetre bolt with a new longer forty millimetre bolt – N.912.382.01.
Check
If the vehicle is not already listed as repaired in the “Repair history” (Elsa-Pro) check for the presence of red Campaign completion mark to the underside of the fuel filler door hinge, see the Identification section of this document – figure 3.
Genuine parts
The required replacement parts should be ordered from Bentley Motors Limited, Crewe or through your regional Bentley parts distribution centre.
Work
Remove the D-post trim – refer to Repair Group 70 Trim, noise insulation – Side trim – D-post trim – To remove and fit – figure 1.
Figure 1
Remove the Socket Head Bolt securing the Pillar Loop to the D-post, discard the Socket Head Bolt and Retaining clip – figure 2.
Figure 2
Fit new Socket Head Bolt – N.912.382.01 – and new Retaining clip – 36A.853.390, torque tighten the Socket Head Bolt to 40Nm.
Replace D-post trim and associated items removed to gain access to the Socket Head Bolt, refer to Repair Group 70 Trim, noise insulation – Side trim – D-post trim – To remove and fit. Identification
Red Campaign completion mark to the underside of the fuel filler door – Figure 3.
Figure 3
Repair instructions Notes
IMPORTANT SAFETY RECALL |
This notice applies to your vehicle,
Vehicle Identification Number (VIN): <<VIN>>
Model Year/Model: <<2018MODELYEAR MODEL>> Bentayga Activity Edition
NHTSA: Recall # 20V154Recall # 19V033
Dear
RE: COMPLIANCE RECALL – THIRD-ROW UPPER SEAT BELT ANCHORAGE
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Bentley Motors has decided that certain 2018 to 2020 model year Bentley Bentayga vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 210, “Seat Belt Anchorages.” Our records show that you are the owner of a vehicle affected by this action.
What is the issue? | The third-row upper seat belt attachment may not stay connected to the vehicle in the event of a crash. If the seat belt is not properly secured in the event of a crash, the occupant will not be properly restrained, increasing their risk of injury. |
What will we do? | To correct this noncompliance, your authorized Bentley dealer will replace the upper seat belt attachment bolt. This work will take about two hours to complete and will be performed for you free of charge |
What should you do? | Please telephone your authorized Bentley Retailer without delay to schedule this recall repair. Your Retailer has all the necessary instructions to perform this important safety repair to your satisfaction. |
Lease vehicles | If you are the lessor and registered owner of the vehicle identified in this action, the law requires you to forward this letter immediately via first-class mail to the lessee within ten (10) days of receipt. |
Can we assist you further? | If you have any questions, require any assistance, or if you would like us to address any concerns that you may have, please telephone our dedicated Customer Service team at 1 800-777-6923.
In the event your authorized Bentley dealer fails or is unable to remedy the defect free of charge within a reasonable time, you may also submit a complaint to: The Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to https://www.safercar.gov. |
Checking your vehicle for open Recalls | To check your vehicle’s eligibility for repair under this or any other recall campaign, please visit www.bentleymotors.com and click on the Look-Up Recalls link to enter your Vehicle Identification Number (VIN) into the Recall Campaign Look-Up tool.
We would like you to know that we sincerely appreciate your continued support of our cars. I do apologize for the fact that we have to ask you to allow us to recall your car for this important compliance recall activity. |
Yours Sincerely,
Stephen Worrall
Director, Aftersales
3 Affected Products
Vehicle
MAKE | MODEL | YEAR |
BENTLEY | BENTAYGA | 2018-2020 |
9 Associated Documents
Recall 573 Report
RCLRPT-20V154-2326.PDF 215.261KB
Recall Acknowledgement
Non-Compliance Notice 573 Report
RCLRPT-20V154-1007.PDF 214.434KB
Part 577 Owner Notification Envelope
RONE-20V154-0800.pdf 288.578KB
ISSUED Owner Notification Letter(Part 577)
RCONL-20V154-5844.pdf 313.554KB
Remedy Instructions and TSB – TSB for Seven Seat Third Row Safety Belt
RCRIT-20V154-2643.pdf 393.71KB
Recall Quarterly Report #3, 2020-4
RCLQRT-20V154-7363.PDF 211.33KB
Recall Quarterly Report #1, 2020-2
RCLQRT-20V154-0781.PDF 211.139KB
Recall Quarterly Report #2, 2020-3
RCLQRT-20V154-6320.PDF 211.243KB
Latest Recalls Documents
For the Latest and Most Recent Recalls Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=20V154&docType=RCL
- Suitability - Universal seat belt kit for golf cart, UTV, EZGO, Yamaha, Club Car.
- Installation - Could be mounted on the front or rear seat
- Length - Long adjustable straps for better fit of any size driver. (Belt size: Longest length: 54.4", shortest length: 37.5")
- Includes - Includes two seat belts and installation screws
- Tips - Some drilling or bracket may be required
- SECURITY - wheelchair seat belt is equipped with a metal buckle for the patient's safety.
- DURABILITY - seatbelt is made of strong and comfortable fabric of high quality, provides security and wears well.
- EASILY ATTACHED - no tools required. Wheelchair belt can simply be attached to the back of your chair.
- SIMPLE ADJUSTMENT - wheelchair straps are as easy to use as an ordinary car seat belt. The length expands up to 48 inches, so the transport belt is easy to adjust. The metal buckle mechanism is quickly and easily detached.
- ENSURE SAFETY AND SECURITY by preventing falling and slipping out of wheelchairs for elderly, epileptic or those with loss of muscle function
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- WHEELCHAIR SEAT BELT BUCKLE EASILY ATTACHES AND DETACHES, locking in securely, and releasing just like vehicle seat belts
- BELT STRAP ADJUSTS EASILY at 48 inches and is strong and durable
- TO INSTALL Simply remove the bottom screws from the left and right side of the wheelchair backrest. Insert the screws through the grommets on the belt
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- 2. Size: The maximum length is 42 inches golf seat belt set. If you need to lengthen it, please contact us and provide it for free.
- 3. Installation process: We will attach an installation video. When you place an order, we will send you the installation video. Let you install worry-free.
- 4. Contains: The whole set contains two pairs of safety belts and two sets of screws. Please consider whether you need to install the bracket.
- 5. After-sales service: The seat belt is responsible for ensuring the safety of you and your family. We are responsible for the life-long quality after-sales service of seat belts. Let you use peace of mind and comfort. If you have any questions, please contact us in time.
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- 【PREMIUM SERVICES】iLSKW Not Only Provide Premium Golf Cart Seat Belt But Great After-Service of 1 Year Warranty. Please feel free to inquire.
- 【High-quality Material】Using high quality thickened material, it feels more comfortable and smooth
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- 【Humanized Design】You can adjust the length of the seatbelts according to your desired comfort level
- Flexible Length - Long adjustable straps for better fit of any size driver. (Belt size: Longest length: 54.4", shortest length: 37.5")
- Widely Applicable -Universal seat belt kit for most golf cart such as UTV, EZGO, Yamaha, Club Car.
- Easy Installation - Could be mounted on the front or rear seat
- Package Includes - Includes two seat belts and installation screws. Some drilling or bracket may be required
- Best Service - Your satisfactory is our pursuit. Let us know any problem, we'll solve it immediately.
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- ⛳【SAFE ESSENTIALS】Golf Cart Seat Belts Can Keep the Kids and Passengers From Falling Out Accidentally or Impacting Each Other on a Bumpy Road While the Vehicle is in Motion.
- ⛳【RETRACTABLE LENGTH】The Retractable Seat Belts for Golf Cart can Retract 42 inch Long Which can Fit Most Users Well. It's Convenient and Fast to Adjust the Length as You Like.
- ⛳【EASY INSTALLATION】Very Easy and Convenient to Install, Every Universal Seat Belts Set with 2 Buckle Screws.(Seat Belts Bracket Is Not Included, Please Check For Need Of Bracket.)
- ⛳【SUPER AFTER SERVICES】Seat Belt Golf Cart With Easy Installation & 1 Year Warranty. We Are Committed To Providing You With Quality Service.
- Easy to install and use. You can release push button easily.
- If you have any problems after purchasing, please contact us in time, before opening return or case.
- if you have any dissatisfaction with the product, please feel free to contact us.
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