CA#9643-1 – Unprotected Ceiling Pot Light Wires May Cause Fire – 2020 Triple E Wonder Travel Trailers

March 6, 2020 NHTSA CAMPAIGN NUMBER: 20V134000

Unprotected Ceiling Pot Light Wires May Cause Fire

Arcing wires can increase the risk of a fire.

 

NHTSA Campaign Number: 20V134

Manufacturer Triple E Recreational Vehicles

Components ELECTRICAL SYSTEM, EQUIPMENT

Potential Number of Units Affected 10

 

Summary

Triple E Recreational Vehicles (Triple E) is recalling certain 2020 Wonder W24RTB, W24MB, and W24FTB travel trailers. The 12V ceiling pot light wires are not protected with a grommet where they pass through the aluminum tubing, allowing them to chafe and arc.

 

Remedy

Triple E has notified owners, and dealers will cover the ceiling pot light wiring in a split tubing or install a grommet to protect the wire from the metal edges of the tubing, free of charge. The recall began March 13, 2020. Owners may contact Triple E customer service at 1-877-992-9906. Triple E’s number for this recall is CA#9643-1.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

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SOP02650

QAAR 9643 Add Protection to 12V Wire Routed Through Roof A/C Frame Tubing

 

1

Make sure coach is not plugged in and AGS is disconnected so the air conditioner won’t start.
You will need two lengths of 1/4″ split tubing and a Phillips bit screw driver. (Do not use a power
drill as some of the screws may strip.)

 

2

Remove each of the screens and set aside.

 

3

Remove the 2 screws holding the air conditioner shroud to the roof at each the front and rear louvers and set aside

 

4

Open each of the side panels near the rear to remove each of the screws and set aside.

 

5

Remove each of the middle side screws from the holes that are slightly larger than the others and set aside.

 

6

Remove the inner two screws from the shroud and set aside.

 

7

With all screws removed, gently pull down on the front then push the shroud towards the rear of the coach to release the clips.

 

8

Remove the 2 screws holding the rear grill in place.

 

9

Push the ducting up into the A/C.

 

10

Find the 12V wire routed through the aluminum tube.
Inspect for damages.
If no damage continue.
If damage can be seen contact LTV Warranty/Service at: 1-877-992-9906

 

11

Slide a 100mm section of split tubing over top of the 12V wire so that the split tubing will protect the wire as it is routed through both walls of the aluminum tubing.

 

12

Do the same thing on the other side.

 

13

Reinstall the duct and grill in the back with the round side facing forward and the flat side to the rear.

 

14

Replace the shroud and reinstall all the screws in reverse order they were removed.
Be careful not to strip the screw threading.
Tighten until the shroud starts to dent the roof vinyl material.

 

15

Replace both front screens.

 

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IMPORTANT SAFETY RECALL

March 12, 2020

 

«Owner Name»
«Address1»
«Address2»
«Address3 », «Prov» «Postal Code»

 

“This notice applies to your vehicle,
«Unit»
VIN #«VIN»
Coach Serial #«Serial»

 

Triple E Recreational Vehicles Recall CA#9643- 1 20V134

This notice is sent to you in accordance with the requirements of the National Traffic & Motor Vehicle Safety Act. Triple E Recreational Vehicles has decided that certain 2020 Wonder motorhomes manufactured between December 10, 2019 & February 28, 2020 fail to conform to Federal Motor Vehicle Safety Standard

 

Description of Safety Defect: 

The 12V ceiling pot light wiring located in the roof area is routed through an aluminum tubing, which is located in the area near the air conditioner. In the situation where the wiring insulation may come in contact with the raw metal edge it may become worn. The exposed wiring could cause an arcing hazard if it touches the metal tubing. This could cause a spark causing a fire, which could cause bodily injury.

 

To Have This Modification Performed: 

We request your assistance to have this Safety issue corrected. Included in this mailing are two (2) pieces of split tubing to be inserted over the 12V wiring for the ceiling pot lights. Please follow the enclosed SOP (Standard Operating Procedures) to access this 12V wire in the roof area. If you choose to have your selling dealer or a RV service center perfmm the recall it will be performed at no charge to you. The time needed to perform the recall is approximately 15 minutes. If you choose to have this Recall performed by a service center other than your dealer, prior authorization is required.

If you had this repair performed before you received this letter, you may be eligible to receive reimbursement for the cost of obtaining a pre­ notification remedy of the problem associated with this recall.

For more information contact Triple ERV/Leisure Travel Vans at 1-877 – 992-9906 Customer Service/ Warranty department or by e-mail recalls@tripleerv.com in the subject line “Recall CA#9643-1”.

 

For U.S. Residents

If Triple E Recreational Vehicles fails or is unable to remedy this potential defect without charge, you may submit a written complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave. SE, Washington, DC 20590 or call the toll free Vehicle Safety Hotline at 1-888-327-4236; (TTY: 1-800-424-9153) or go to

https://www.safercar.gov

 

We regret the inconvenience this Recall may cause you but want you to have complete satisfaction with your Leisure Travel Vans product. Thank you for your anticipated assistance and please do not hesitate to contact us should you require additional information.

 

Sincerely,

Brad Wall
Customer Service / Wananty Manager BW/wcw
Enclosures

2 pcs – Split Tubing
1 SOP (Standard Operating Procedures)

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IMPORTANT SAFETY RECALL

March 12, 2020

 

«First Name»
«Address- Line- 1»
«City», «State»     «ZIP Code»

 

“This notice applies to this vehicle,
«ProductLine»
VIN #«Vin»
Coach #«UNIT CoachID»

 

Triple E Recreational Vehicles Recall CA#9643-1   20V134

 

This notice is sent to you in accordance with the requirements of the National Traffic & Motor Vehicle Safety Act. Triple E Recreational Vehicles has decided that certain 2020 Wonder motorhomes manufactured between December 10, 2019 & February 28, 2020 fail to conform to Federal Motor Vehicle Safety Standard

 

Description of Safety Defect:

The 12V ceiling pot light wiring located in the roof area is routed through an aluminum tubing, which is located in the area near the air conditioner. In the situation where the wiring insulation may come in contact with the raw metal edge it may become worn. The exposed wiring could cause an arcing hazard if it touches the metal tubing. This could cause a spark causing a fire, which could cause bodily injury.

 

To Have This Modification Performed:

We request your assistance to have this Safety issue corrected. Please follow the included SOP (Standard Operating Procedure) to perform the recall. For reimbursement submit a warranty application form.

 

Labour to perform this Recall: 0.2 hrs/ unit 

For more information contact Triple ERV/Leisure Travel Vans at 1-877- 992-9906 Customer Service/ Warranty department or by e-mail recalls@tripleerv.com in the subject line “Recall CA#9643-1”.

 

Thank you for your anticipated assistance and please do not hesitate to contact us should you require additional information.

 

Sincerely,

Brad Wall
Customer Service/ Wananty Manager BW/wcw
Enclosure

 

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1 Affected Product

Vehicle

MAKE	MODEL	YEAR
TRIPLE E RV	WONDER	2020

 

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11 Associated Documents

Recall Quarterly Report #1, 2020-1

RCLQRT-20V134-5743.PDF 211.147KB

 

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Miscellaneous Document- Recall Return Form

RMISC-20V134-0742.pdf 31.491KB

 

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Recall Quarterly Report #2, 2020-2

RCLQRT-20V134-6168.PDF 211.248KB

 

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Recall Acknowledgement

RCAK-20V134-3845.pdf 244.586KB

 

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Non-Compliance Notice 573 Report

RCLRPT-20V134-5818.PDF 214.454KB

 

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Manufacturer Notices(to Dealers,etc)

RCMN-20V134-8636.pdf 324.614KB

 

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Recall 573 Report- Amendment 1

RCLRPT-20V134-1851.PDF 214.5KB

 

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Miscellaneous Document- Protection to 12V Wire Routed Through Roof AC

RMISC-20V134-9564.pdf 3283.942KB

 

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ISSUED Owner Notification Letter(Part 577)

RCONL-20V134-8718.pdf 435.756KB

 

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Recall Quarterly Report #4, 2020-4

RCLQRT-20V134-3973.PDF 211.439KB

 

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Recall Quarterly Report #3, 2020-3

RCLQRT-20V134-2869.PDF 211.326KB

 

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Latest Recalls Documents

For the Latest and Most Recent Recalls Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=20V134&docType=RCL

 

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