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February 12, 2020 NHTSA CAMPAIGN NUMBER: 20V075000
Spare Tire Carrier U-bolts May Fail
If the spare tire carrier and spare tire detach from the vehicle while in motion, it can become a road hazard and increase the risk of a crash.
NHTSA Campaign Number: 20V075
Manufacturer Forest River, Inc.
Components TIRES, EQUIPMENT
Potential Number of Units Affected 4,464
Summary
Forest River, Inc. (Forest River) is recalling certain 2019-2020 Surveyor, NO BO, Cherokee, R. POD, Clipper, Viking, Independence, Puma and East to West trailers. The spare tire carrier U-bolts may fail allowing the spare tire carrier and spare tire detach from the vehicle.
Remedy
Forest River will notify owners, and dealers will replace U-bolts, free of charge. The recall began March 20, 2020. Owners may contact Surveyor, NO BO, R. and POD customer service at 1-574-642-3119, Independence, Viking, and Clipper customer service at 1-269-467-4600, Puma customer service at -574-642-0606, East and West customer service at 1-574-264-6664 or Cherokee customer service at 1-877-426-5337. Forest River’s number for this recall is 51-1133.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
IMPORTANT SAFETY RECALL
DEPARTMENT OF COMPLIANCE
VEHICLE SAFETY AND RECALL MANAGEMENT
BUILDING 11
423 N MAIN ST
MIDDLEBURY, INDIANA 46540-9218
NHTSA RECALL: 20V075
CANADA RECALL: 2020-052
FR ID: 51-1133
<<VIN>>
<<OWNER NAME/DEALERNAME>>
<<ADDRESS>>
<<CITY>>, <<ST>> <<ZIP-XXX>>
03/21/2020
This Notice applies to your vehicle VIN listed above.
Dear Forest River Customer:
This notice is sent to you in accordance with the requirements of the Motor Vehicle Safety Act. This notice is also sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Forest River – Office of Corporate Compliance (“OCC”) has decided that a defect, which relates to the motor vehicle safety, exists in certain 2020 Surveyor, NO BO, Cherokee, R. POD, Puma, Puma XLE, Independence, East to West Travel Trailers and certain 2019-2020 Clipper and Viking Travel Trailers. This is to inform you that your vehicle may contain a defect that could affect the safety of a person.
WHAT IS THE DEFECT/NONCOMPLIANCE?
The spare tire carrier U-bolts may fail, this will allow the spare tire carrier and attached spare tire to detach from the vehicle.
EVALUATION OF THE RISK TO THE VEHICLE AND OPERATOR(S) RELATED TO THE RECALL.
If the spare tire carrier and spare tire detach from the vehicle, this will increase the risk of a crash, property damage and personal injury. Please remove the spare tire carrier prior to traveling with your recreational vehicle until the remedy is performed.
WHAT IS FOREST RIVER AND OUR DEALERSHIPS GOING TO DO?
Forest River is notifying dealerships of the recall. You may have the recall corrected at any Forest River dealership. However, it is preferable if you have your selling dealership perform the remedy. Forest River will provide new U-Bolts for replacement on the tire carrier. Forest River completely covers your cost for the remedy; you will not receive any bill of sale for anything covered under the above recall number.
WHAT SHOULD YOU DO?
Please contact your dealer without delay and request a service appointment to schedule the remedy for the tire carrier UBolts to be replaced. The vehicle Owner is responsible for making arrangements to have the work completed. Please state you have been notified by Forest River of having a recall in process for your vehicle and provide the recall number for the dealership. It is also helpful to the dealership to have a copy of this letter when you take your vehicle in for the recall remedy. Please remove the spare tire carrier prior to traveling with your recreational vehicle until the remedy is performed.
You may also visit www.forestriverinc.com for dealer locations.
HOW LONG WILL THE REMEDY PROCESS TAKE?
The estimated time of repair is .25 hours. However, the dealership may need to keep your vehicle or schedule an appointment with you for a later date to fit into their regular service schedule.
WHAT IF YOU HAVE PREVIOUSLY PAID FOR REPAIRS TO YOUR VEHICLE FOR THIS PARTICULAR CONDITION?
If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized.
Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall.
Please send the service invoice to the following address:
| Cherokee Forest River, Inc. Attn: WARRANTY MANAGER 1500 North Detroit St Lagrange, IN 46761 |
Independence, Viking, Clipper Forest River, Inc. Attn: WARRANTY MANAGER PO Box 549 Centreville, MI 49032 |
| Puma Forest River, Inc. Attn: WARRANTY MANAGER 2551 Century Dr Goshen, IN 46528 |
East + West Forest River, Inc. Attn: WARRANTY MANAGER 3000 County Road 6 West Elkhart, IN 46514 |
| Surveyor, NO BO, R.Pod Forest River, Inc. Attn: WARRANTY MANAGER 2405 Century Dr Goshen, IN 46528 |
What if you no longer own this vehicle?
If you no longer own this vehicle and have the address for the current owner, please forward this letter to the new owner within 10 working days after the day in which the notice is received. You have received this letter because government regulations require that a notification is sent to the last known owner of record. Our records indicate that you are the current owner.
PLEASE NOTE: FEDERAL LAW REQUIRES THAT ANY VEHICLE LESSOR RECEIVING THIS RECALL NOTICE MUST FORWARD A COPY OF THIS NOTICE TO THE LESSEE WITHIN TEN DAYS.
MAY FOREST RIVER ASSIST YOU FURTHER?
If you have difficulties getting your vehicle repaired, please contact your Forest River Representative listed below:
| CONTACT | PHONE |
| Cherokee: | (260) 499-2100 |
| Independence, Viking, Clipper | (269) 467-6321 |
| Puma | (574) 642-0606 |
| East + West | (574) 264-6664 |
| Surveyor, NO BO, R. POD | (574) 642-3119 |
If you are still having difficulty getting your vehicle/towable repaired in a reasonable amount of time or without change, you may write to the following address:
| For US Owners Please Contact: Administrator National Highway Traffic Safety Administration 1200 New Jersey Ave, S.E. Washington, D.C. 20590 Or you may call the toll free Vehicle Safety Hotline at 1-888-327-4236 or (TTY: 1-800-424-9153). Or visit www.safercar.gov and search; Recall ID: 20V075 |
For Canadian Owners Please Contact: Head of Recalls Motor Vehicle Safety Investigations Laboratory Transport Canada 80 Noël street, Gatineau, Quebec, J8Z 0A1 Telephone (800) 333-0510 Facsimile (819) 420-4292 Recall ID: 2020-052 |
IMPORTANT SAFETY RECALL
FOLLOW-UP NOTICE OF SAFETY DEFECT
Our records indicate your vehicle has not been remedied; for your Safety and the Safety of others, please have your vehicles’ recall remedied as soon as possible.
NHTSA RECALL: 20V075
CANADA RECALL: 2020-052
FR ID: 51-1133
<<VIN>>
<<OWNER NAME/DEALERNAME>>
<<ADDRESS>>
<<CITY>>, <<ST>> <<ZIP-XXX>>
08/10/2020
This Notice applies to your vehicle VIN listed above.
Dear Forest River Customer:
This notice is sent to you in accordance with the requirements of the Motor Vehicle Safety Act. This notice is also sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Forest River – Office of Corporate Compliance (“OCC”) has decided that a defect, which relates to the motor vehicle safety, exists in certain 2020 and certain 2019-2020 Clipper and Viking Travel Trailers. This is to inform you that your vehicle may contain a defect that could affect the safety of a person.
WHAT IS THE DEFECT/NONCOMPLIANCE?
The spare tire carrier U-bolts may fail, this will allow the spare tire carrier and attached spare tire to detach from the vehicle.
EVALUATION OF THE RISK TO THE VEHICLE AND OPERATOR(S) RELATED TO THE RECALL.
If the spare tire carrier and spare tire detach from the vehicle, this will increase the risk of a crash, property damage and personal injury. Please remove the spare tire carrier prior to traveling with your recreational vehicle until the remedy is performed.
WHAT IS FOREST RIVER AND OUR DEALERSHIPS GOING TO DO?
Forest River is notifying dealerships of the recall. You may have the recall corrected at any Forest River dealership. However, it is preferable if you have your selling dealership perform the remedy. Forest River will provide new U-Bolts for replacement on the tire carrier. Forest River completely covers your cost for the remedy; you will not receive any bill of sale for anything covered under the above recall number.
WHAT SHOULD YOU DO?
Please contact your dealer without delay and request a service appointment to schedule the remedy for the tire carrier UBolts to be replaced. The vehicle Owner is responsible for making arrangements to have the work completed. Please state you have been notified by Forest River of having a recall in process for your vehicle and provide the recall number for the dealership. It is also helpful to the dealership to have a copy of this letter when you take your vehicle in for the recall remedy. Please remove the spare tire carrier prior to traveling with your recreational vehicle until the remedy is performed.
You may also visit www.forestriverinc.com for dealer locations.
HOW LONG WILL THE REMEDY PROCESS TAKE?
The estimated time of repair is .25 hours. However, the dealership may need to keep your vehicle or schedule an appointment with you for a later date to fit into their regular service schedule.
WHAT IF YOU HAVE PREVIOUSLY PAID FOR REPAIRS TO YOUR VEHICLE FOR THIS PARTICULAR CONDITION?
If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized.
Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall.
Please send the service invoice to the following address:
| Cherokee Forest River, Inc. Attn: WARRANTY MANAGER 1500 North Detroit St Lagrange, IN 46761 |
Independence, Viking, Clipper Forest River, Inc. Attn: WARRANTY MANAGER PO Box 549 Centreville, MI 49032 |
Surveyor, NO BO, R.Pod Forest River, Inc. Attn: WARRANTY MANAGER 2405 Century Dr Goshen, IN 46528 |
| Puma Forest River, Inc. Attn: WARRANTY MANAGER 2551 Century Dr Goshen, IN 46528 |
East + West Forest River, Inc. Attn: WARRANTY MANAGER 3000 County Road 6 West Elkhart, IN 46514 |
What if you no longer own this vehicle?
If you no longer own this vehicle and have the address for the current owner, please forward this letter to the new owner within 10 working days after the day in which the notice is received. You have received this letter because government regulations require that a notification is sent to the last known owner of record. Our records indicate that you are the current owner.
PLEASE NOTE: FEDERAL LAW REQUIRES THAT ANY VEHICLE LESSOR RECEIVING THIS RECALL NOTICE MUST FORWARD A COPY OF THIS NOTICE TO THE LESSEE WITHIN TEN DAYS.
MAY FOREST RIVER ASSIST YOU FURTHER?
If you have difficulties getting your vehicle repaired, please contact your Forest River Representative listed below:
| CONTACT | PHONE |
| Cherokee: | (260) 499-2100 |
| Independence, Viking, Clipper | (269) 467-6321 |
| Puma | (574) 642-0606 |
| East + West | (574) 264-6664 |
| Surveyor, NO BO, R. POD | (574) 642-3119 |
If you are still having difficulty getting your vehicle/towable repaired in a reasonable amount of time or without change, you may write to the following address:
| For US Owners Please Contact: | For Canadian Owners Please Contact: |
| Administrator National Highway Traffic Safety Administration 1200 New Jersey Ave, S.E. Washington, D.C. 20590 Or you may call the toll free Vehicle Safety Hotline at 1-888-327-4236 or (TTY: 1-800-424-9153). Or visit www.safercar.gov and search; Recall ID: 20V075 |
Head of Recalls Motor Vehicle Safety Investigations Laboratory Transport Canada 80 Noël street, Gatineau, Quebec, J8Z 0A1Telephone (800) 333-0510 Facsimile (819) 420-4292 Recall ID: 2020-052 |
WHAT IF I HAVE ALEADY HAD THIS RECALL PERFORMED?
Please provide a copy of the work order, or invoice showing the recall was performed. Please ensure the VIN is visible on the paperwork and send it to:
Email: occinfo@forestriverinc.com
Mail: Forest River Office of Corporate Compliance
423 N Main St Middlebury, IN 46540
11 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| COACHMEN | CLIPPER | 2019-2020 |
| COACHMEN | VIKING | 2019-2020 |
| FOREST RIVER | CHEROKEE | 2020 |
| FOREST RIVER | EAST TO WEST | 2020 |
| FOREST RIVER | INDEPENDENCE | 2020 |
| FOREST RIVER | NO BOUNDARIES | 2020 |
| FOREST RIVER | PUMA | 2020 |
| FOREST RIVER | R-POD | 2020 |
| FOREST RIVER | SURVEYOR | 2020 |
10 Associated Documents
Recall Quarterly Report #1, 2020-1
RCLQRT-20V075-0182.PDF 211.134KB
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Recall 573 Report – Amendment 2
RCLRPT-20V075-3883.PDF 215.797KB
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Recall Acknowledgement
RCAK-20V075-9312.pdf 292.357KB
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Defect Notice 573 Report
RCLRPT-20V075-2759.PDF 214.836KB
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Recall 573 Report – Amendment 1
RCLRPT-20V075-5020.PDF 215.709KB
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Recall Quarterly Report #2, 2020-2
RCLQRT-20V075-9518.PDF 211.239KB
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ISSUED Owner Notification Letter(Part 577)
RCONL-20V075-9771.pdf 237.332KB
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Recall Quarterly Report #3, 2020-3
RCLQRT-20V075-8291.PDF 211.327KB
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Recall Quarterly Report #4, 2020-4
RCLQRT-20V075-9267.PDF 211.436KB
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ISSUED Renotification Notice
RCRN-20V075-2988.pdf 239.742KB
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Latest Recalls Documents
For the Latest and Most Recent Recalls Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=20V075&docType=RCL
- 【150 LBS HEAVY DUTY】This spare tire bracket is reinforced with an upgraded triangular structure welded together, with a sturdy rectangular behind plate that holds the steel beam firmly in place and holds up to 150 Lbs.
- 【WIDE APPLICABILITY】Our spare tire carrier compatible with 4 lug X 4" diameter hole pattern, 5 lug X 4.5"/4.75“/5” diameter hole pattern, and 6 lug X 5.5" diameter hole pattern. Because of its universal compatibility, it is also suitable for boat trailers.
- 【Robust Construction】Once the screws are tightened, your spare tire mount will no longer have the risk of losing a tire. The industrial solid iron and sandblasting process gives it a durable, smooth and attractive surface so you don't have to have bumpy roads.
- 【EASY TO INSTALL】Features a sloping and raised design concept to reduce wind resistance and low clearance to the ground, firmly lock the tire. Different length bolts, no drilling required, just need a wrench, make installation and removal a breeze and you can choose the height of the steel beam yourself.
- 【WORRY-FREE VOUCHSAFING】GADFISH Spare tire carriers comes with 18 months of support and are rigorously tested before shipment. Please feel free to contact us if you have any questions regarding Carrier installation. We will definitely give you a satisfying solution.
- Holds 4-lug (4 on 4" bolt pattern) and 5-lug (5 on 4-1/2" bolt pattern) trailer wheels and not compatible with 5 on 4-3/4" or 5 on 5" bolt pattern
- Mounts on trailer tongues up to 3 inch wide and 5 inch high
- Angled and raised mount design makes this ideal for boat trailers as well
- Durable powder coat finish to resist rust and corrosion
- Zinc plated mounting hardware
- 【Function】The wall mount spare tire carrier is used to mount to the wall of the trailer to hold the spare tire,easy to install and fits most spare trailer tires
- 【Tough Construction】Made of heavy-duty steel, stronger and will not wobble;with a galvanized surface,which is heat and corrosion resistant,and hold max load up to 120 lbs
- 【New Design】The trailer tire carrier bracket equipped with two lengths of bolts to fit different size tires.The fixed plate is widened to 2.4 inches,making the bracket more secure and not easy to loose.The wing nut can better lock the tire, prevent it from falling off, and be easy to remove
- 【Easy to Install】The spare tire carrier is easy to install and remove, no need to buy other accessories, you can install according to our picture.When not in use, you can easily remove the bolt,save your space and keep tidy.
- 【Package Include】Carrier Bracket*1, 6inch long bolt*1, 4.5inch short bolt*1, screws*4, washers*2, hexagon nut*1, wing nut*1,locking nut*1
- [Specification] U-bolt tire carrier bracket fits trailer frames up to 2" or 3" wide (up to 4" high) and up to 15" tires. For 4 or 5 lug wheels (bolt style: 4 to 4 or 5 to 4 -1/2).
- [High Quality Material] U-bolt trailer spare tire mount is made of 8.8 grade thick steel, which can bear heavy objects and resist deformation. The galvanized coating on the surface is durable and rust-proof, and it is not afraid of bad weather.
- [Easy to Install] This spare tire holder can be easily installed to secure the tire. Just put the bolts into the throat of the trailer and tighten. The spare tire is mounted on the side of the trailer protector.
- [Function] U-bolt spare tire bracket for trailer is a simple solution for hauling spare trailer tires.
- [Package includes] 1 x U-bolt and 2 x lug nuts.
- Heavy-duty, welded, reinforced zinc-plated steel construction
- Fits 4 hole rims with 4" bolt circle patterns and 5 hole rims with 4.5" bolt circles
- Designed for front or mid-trailer mounting
- Easy-to-install bolt-on design - No cutting or drilling
- All mounting hardware included - Two-year replacement warranty
- AUTODUNK Trailer Spare Tire Carrier is fit for trailer tongues to 2.95″wide and 3.94″ high, To hold 4-lug and 5-lug wheels with 3.94″, 4″, 4.25″ and 4.72″ bolt patterns
- Designed to hold max load up to 120 lbs, and galvanized material is rust and corrosion
- The bolt-on installation and removal is easy. No drilling is required for installation. We come with detailed installation instructions
- The close-to-trailer design helps reduce wind resistance. Features raised design that moves the wheel up for increased ground clearance
- Package includes zinc plated mounting hardware, you don’t have to buy bolts and nuts separate. AUTODUNK worry-free 18-month warranty and friendly customer service
- Versatile and Application-Friendly: This trailer spare tire carrier is designed to fit a wide range of wheel sizes, making it suitable for various applications. It is compatible with 4x4", 5x4.25", 5x4.5", 5x4.75", 5x5", 5x5.5", 6x5.5", 6x6", and 8x6.5" diameter hole types.
- Quick and Effortless Installation: Installing this spare tire mount is a breeze. You'll only need one wrench, and there's no drilling required. The spare trailer tire mount adopts a bolt inclined fixed protrusion design, which firmly locks your tire, reduces wind resistance and keeps away from the ground clearance.
- Double-sided Stiffeners: The trailer tire mount is made of high-quality wrought iron, and the solid structural design can withstand up to 160 pounds. With a durable black powder coating finish, this trailer spare tire mount is specifically designed to resist rust and corrosion, and is the best choice for outdoor use.
- Completed Accessories: Say goodbye to the hassle of searching for separate mounting hardware. This spare tire carrier comes with galvanized mounting hardware included in the package. Knowing that all the necessary components are provided for a seamless installation experience, you can have peace of mind.
- Perfect Compatibility: Designed specifically for trailer tongues, including marine trailers, this trailer tire mount is engineered to fit perfectly. You can be confident that it will securely accommodate your spare tire, ensuring a snug fit for your trailer.
- Universal fit for most spare trailer tires
- Holds tire tight and flush against the inside wall of an enclosed trailer
- Aluminum-constructed bracket with zinc-plated steel bolts
- Contains two bolt lengths, 4" and 6", featuring an American 1/2" x 13 full thread
- Two-year warranty
- TRAILER SPARE TIRE MOUNT - Trailer Accessories Compatible with 4 lug X 4" diameter hole pattern, 5 lug X 4.5"/4.75“/5” diameter hole pattern, and 6 lug X 5.5" diameter hole pattern.
- TRAILER COMPATIBILITY - This spare tire carrier is designed to fit trailer tongues, including boat trailers’, to 1.5 to 3.5"wide and 2 to 4" high.
- HEAVY DUTY CONSTRUCTION - This trailer spare tire mount with thick galvanized steel. The extra heavy duty welded steel construction for worry free trailering.Also very sturdy not likely to fall apart
- OPTIMIZED DESIGN : 1 - This spare tire carrier with Double-nut prevent one of them from loosing,no fear of losing the tire on the road. 2 - First Spring-sheet lock the Carriage screw and bracket ,and then install the tires. You can easily install the cone nuts fixing the tire.
- HARDWARE ATTACHMENT - For this spare tire bracket of trailer, you can choose different lengths of screws according to the size of the steel beam of your frame.
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