18KWA & 118-A – Eaton Ultrashift Plus and Advantage Transmissions with RH Stalk Shifter – 2017-2018 Kenworth T680 and T880 & Peterbilt 567 & 579 Trucks

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February 2, 2018

Gear Display may not be Accurate/FMVSS 102, 101

A truck that does not move as expected can increase the risk of a crash.

 

NHTSA Campaign Number: 18V092

Manufacturer PACCAR Incorporated

Components ELECTRICAL SYSTEM, POWER TRAIN

Potential Number of Units Affected 1,938

 

Summary

PACCAR Incorporated (PACCAR) is recalling certain 2017-2018 Kenworth T680 and T880 trucks, and Peterbilt 567 and 579 trucks, all equipped with an automated Eaton UltraShift Plus or Eaton Advantage Transmission with right hand stalk shifter. The display that indicates which transmission gear the driver selected may display incorrectly. The display can indicate ‘N’ when the shifter is set into ‘D’ or ‘R’, and the as a result, the truck will not move. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 102, “Transmission Shift Lever Sequence/Starter Interlock/Transmission Braking Effect,” and number 101, “Control and Displays.”

 

Remedy

PACCAR will notify owners, and dealers will install a transmission software update, free of charge. The recall began on March 9, 2018. Owners may contact Kenworth customer service at 1-425-828-5000 or Peterbilt customer service at 1-940-591-4220. PACCAR’s numbers for this recall is 18KWA and 118-A.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 


March 9, 2018

IMPORTANT SAFETY RECALL

 

Subject: Safety Recall 118-A – Eaton Ultrashift Plus and Advantage Transmissions with RH Stalk Shifter

NHTSA Recall number   18V092

This notice applies to your vehicle

 

Dear Peterbilt Customer,

This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.

Peterbilt Motors Company has decided that certain Models 579 and 567 vehicles Model Year 2017 and 2018 manufactured between November 17, 2016 and December 31, 2017 with Eaton Ultrashift Plus and Eaton Advantage transmissions fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) No. 102, “Transmission Shift Lever Sequence/Starter Interlock/Transmission Braking Effect,” and number 101, “Control and Displays.” Your vehicle has been identified as having one of these transmissions. The D-N-R dash display may not match the gear selected on the RH Stalk Shifter. There is NOT a risk of unintended movement of the vehicle.

In the situation described above the transmission itself will remain in neutral until the service brake (i.e. foot valve) is applied and the RH Stalk Shifter is cycled through the “N” (neutral) position and then back into gear (i.e. “D” or “R”). If the vehicle does not move when expected, there is an increased risk of a crash.

The problem is The D-N-R dash display may not match the gear selected on the RH Stalk Shifter
What your dealer will do Dealers will update the software
What you must do Contact your Peterbilt Dealer to schedule an appointment for repair

 

Peterbilt has initiated a noncompliance recall to update the software to correct the issue. This repair should take approximately 1.0 Hours labor and will be performed at no charge to you. Please contact your Peterbilt dealer immediately to schedule an appointment for this repair. To find your nearest Peterbilt dealer, please visit Dealer Locator at www.Peterbilt.com. If you had this repair performed before you received this letter, you may be eligible to receive reimbursement for the cost of obtaining a pre-notification remedy of the problem associated with this recall.

If you require further information about this recall, reimbursement of a pre-notification remedy associated with this recall or experience any difficulty in making arrangements for this repair, please contact: Peterbilt Motors Company, 1700 Woodbrook St, Denton, TX 76205, Attn: Customer Services Department, phone 940-591-4220.

If you conclude that Peterbilt Motors Company has not enabled you to remedy this noncompliance in reasonable time and without charge, you may submit a complaint to: Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, DC 20590, or call the toll free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to https://www.safercar.gov.

Federal regulation requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. If you no longer own this vehicle, we would appreciate your advising us of the new owner if you know their name.

We apologize for any inconvenience this preventive procedure may cause and thank you for your participation in helping Peterbilt provide the highest levels of customer satisfaction and service expertise.

We value your business and appreciate your ongoing loyalty to Peterbilt and its dealer network. Industry-leading quality, performance and reliability are hallmarks of Peterbilt products, and we thank you for making Peterbilt your truck of choice. Sincerely,

Doug Gunter

Director of Customer Service Peterbilt Motors Company


March 7, 2018

IMPORTANT SAFETY RECALL

 

Subject: Safety Recall 18KWA – Eaton UltraShift PLUS and Fuller Advantage Transmissions with Right Hand (RH) Stalk Shifter

NHTSA Recall number 18V092

This notice applies to your vehicle; VIN:

 

Dear Kenworth Customer,

This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.

Kenworth Truck Company has decided that a defect, which relates to motor vehicle safety, exists in certain Model Year 2017, 201 8, and 2019 T680 and T880 vehicles manufactured from 11/16/2016 through 12/22/2017 with Eaton UltraShift PLUS and Eaton Fuller Advantage transmissions. The vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) No. 101 & 102, “Control and Displays” & “Transmission Shift Lever Sequence/Starter Interlock/Transmission Braking Effect,” respectively.

Under certain conditions, the D-N-R (Drive-Reverse-Neutral) display in the instrument cluster may incorrectly illuminate the “N” on the display when the transmission RH Stalk Shiftershifier is in the “D” or “R” position. This could create operator confusion, increasing the risk of injury and/or poperty damage. Your vehicle has been identified as having one of these transmissions.

In the situation described above, the transmission itself will remain in neutral until the service brake (i.e. foot valve) is applied and the RH Stalk Shifter is cycled through the “N” (neutral) position and then back into gear (i.e. “D” or “R”). If the vehicle does not move when expected, there is an increase risk of a crash.

The problem is…

What your dealer will do…

What you must do …

The D-N-R dash display may not match the gear selected on the RH Stalk Shifter.

Dealers will update the software

Contact your Kenworth Dealer to schedule an appointment for repair

 

Kenworth has initiated a non-compliance recall to remedy the defect. Please contact your nearest Kenworth dealer. To find your nearest Kenworth dealer, please visit Dealer Locator at www.Kenworth.com. This repair may take up to 1.0 hour of labor depending on vehicle configuration and dealer scheduling. This repair will be performed at no charge to you. If you had this repair performed before you received this letter, you may be eligible to receive reimbursement for the cost of obtaining a pre-notification remedy of the problem associated with this recall. Reciepts for parts and/or labor are required for consideration of reimbursement.

If you require further information about this recall, reimbursement of a pre-notification remedy associated with this recall, or experience any difficulty in making arrangements for this repair, please contact Kenworth Customer Service using one of the following:

Email: Kenworth.Customer.Service@paccar.com with the bulletin number in the subject line

or

Mail: Kenworth Truck Company, P.O. Box 1000, Kirkland, WA 98083-1000, Attn: Customer Service Department

or

Phone: 425-828-5000

 

If you conclude that Kenworth Truck Company has not enabled you to remedy this defect in reasonable time and without charge, you may submit a complaint to: Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, DC 20590, or call the toll free Vehicle safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to https://www.safercar.gov.

Federal regulation requires that any vehicle lessor receiving this recall notice must forvvard a copy of this notice to the lessee within ten days. If you no longer own this vehicle, we would appreciate your advising us of the new owner if you know their name.

We regret any inconvenience that this work may cause you and appreciate your cooperation in this matter.

Thank you,

Shondip Chakravarty
Director of Customer Service
Kenworth Truck Company


8 Affected Products

Vehicles

MAKE MODEL YEAR
KENWORTH T680 2017-2018
KENWORTH T880 2017-2018
PETERBILT 567 2017-2018
PETERBILT 579 2017-2018

 


8 Associated Documents

Non-Compliance Notice 573 Report/FMVSS 102, 101

RCLRPT-18V092-3556.PDF 216.233KB

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Recall Acknowledgement

RCAK-18V092-6950.pdf 247.729KB

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Owner Notification Letter(Part 577)

RCONL-18V092-6050.pdf 1403.194KB

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Owner Notification Letter(Part 577)

RCONL-18V092-4776.pdf 155.653KB

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ISSUED Renotification Notice

RCRN-18V092-6256.pdf 24.365KB

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Recall Quarterly Report #2, 2018-2

RCLQRT-18V092-3189.PDF 214.634KB

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Recall Quarterly Report #1, 2018-1

RCLQRT-18V092-6433.PDF 214.531KB

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Recall Quarterly Report #4, 2018-4

RCLQRT-18V092-3881.PDF 211.457KB

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Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=18V092&docType=RCL


 

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  • 🚛【OEM-LEVEL DPF FUNCTIONS, IN-DEPTH SAVING BUDGET ON FIXING&REPAIRING】V6HD support OEM-level dpf function for Cummins, Detroit, Caterpillar, Paccar, International, Volvo engine etc, including dpf regen, dpf related information reset, dpr state reset, dpd forced regen , dpf pressure sensor learn/reset, dpf/catalyst 2 reset etc,saving the cost of purchasing a dpf, which helps you better solve the exhaust aftertreatment system problems📢NOTE : advanced dpf functions are not compatible with all vehicles, please send us your VIN to check vehicle compatibility.
Bestseller No. 9
OBDResource Full Systems Heavy Duty Truck Scanner Tool HDOBD/EOBD/OBD2 Automotive Scanner Diagnostic Tool for Truck & Car 2 in 1 Code Reader for Most 12V 24V Diesel Vehicles
  • 【Full Systems Heavy Duty Scanner Tool】:this heavy duty scanner tool supports Read DTC and Clear DTC, Live Data,Engine Check, Transmission, Drivetrain, Suspension, Cluster, Suspension, Braking System, Cab Climate, Body Control, Instrument Panel, Fuel System and more, which are in compliance with J1939, J1708 and J1587 protocols,
  • 【OBD2/HDOBD/EOBD All Diagnosis】: supports both all 12V and all 24V truck, with 6 pin and 9 pin adapters for different interfaces.It support reading code, earsing trouble codes, Live Data, determine the MIL (check your Truck engine) and I/M Readiness, Freeze Frame, O2 Sensor Test, On-board Monitor, Vehicle Identification Info.It can lookup DTC, translates the related code's meaning to help you know what's wrong with the car.
  • 【Suitable for Most Trucks】:diesel diagnostic scanner support all truck standard protocols SAEJ1939/ J1587/ J1708,it work on heavy duty trucks/ light truck/ mini vans/ buses/ pickups from1996 to now.
  • 【CANBUS System】:Detect the CANBUS node, and easily find out the wrong modoles and lines.
  • 【Professional Automotive Scanner Diagnostic Tools】:Designed specifically for HDOBD/OBD2/EOBD.This HD10 covers all the functions of HDOBD,OBD2,and EOBD. What is more important is that it provide the results correctly and quickly, and you can read the results with graghs, which make you easier to read.
Bestseller No. 10
ANCEL HD100PRO Bluetooth Heavy Duty Truck Scanner, Full System Diesel Scanner Diagnostic Tool, DPF Force Regen & Reset for Cummins Caterpillar Engine, HDOBD & OBD2 Scanner for Diesel Trucks & Cars
  • 🚚DPF Force Regen & Reset for Cummins Caterpillar Engine -- Ancel HD100PRO dpf regeneration scanner--A more professional, fast and efficient way to reset and clean your DPF to ensure your engine runs smoothly and meets emissions standards. The all-in-one solution saves you money on maintenance costs, and the Inspection Record feature records all DPF inspections to help track and manage maintenance schedules.
  • 🚛Full System Diesel OBD Diagnostic for Trucks -- Providing comprehensive and powerful vehicle diagnostic capabilities, this diesel truck scan tools‘ Diesel OBD functionality is suitable for freighters, International, Kenworth, Mack, Mercedes Truck, International, Kenworth, Mack, Mercedes, Peterbilt, Sterling, Western Star, Volvo and other HD Trucks, reducing maintenance costs and extending vehicle life.
  • 🚛Enhanced Full Functions OBD2 Scanner for Diesel Trucks & Cars -- Giving you a better understanding of the heart of your vehicle, the HD100PRO truck scanner diagnostic tool also serves as a full-featured OBDII scanner, supporting 10 common modes to help you quickly locate vehicle problems and reduce trial-and-error time and costs during repairs.
  • 🚛New Generation Bluetooth & Wifi Connectivity -- Say goodbye to the shackles of extra cables, the New Generation Bluetooth connectivity is the most important feature that differentiates the HD100PRO semi truck scanner diagnostic tool from the traditional diesel scan tool, it gives you the fastest response and smoothest operation.
  • 🚛Lifetime Free Update APP--Ancel Trucker -- Simply download the ANCEL TRUCKER app to your smartphone, register, and connect.The APP features a user-friendly interface that is ideal for beginners and professionals alike.In addition, this diesel diagnostic tool features a DPF inspection record, a language converter, a feedback function and much more, making it the perfect truck scanner for trucks on the road.

Last update on 2024-06-10 / Affiliate links / Images from Amazon Product Advertising API

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