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NHTSA Campaign Number: 17V789
Manufacturer Grand Design RV, LLC
Components EQUIPMENT
Potential Number of Units Affected 3,969
Power Tongue Jack may Operate Unintentionally
If the tongue jack retracts or extends unexpectedly, there could be an increased risk of a crash or injury.
Summary
Grand Design RV, LLC (Grand Design) is recalling certain 2017-2018 Reflection and Imagine travel trailers equipped with a Smart-Jack model power tongue jack. The laminated plastic touch pad on the jack may crack or separate allowing water to enter, potentially causing the jack to operate unintentionally.
Remedy
Grand Design will notify owners, and dealers will replace the power tongue jack, free of charge. The recall began on December 29, 2017. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design’s number for this recall is 900012.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
GRAND DESIGN
RECREATIONALVEHICLES
Recall 17V-789
Claim Preparation & Repair Instructions
Please complete a warranty claim pre-authorization request using the following codes & labor times:
| LABOR: | Operation Code: | 910012 |
| Fault Code: | Recall | |
| Labor Time: | .5 hrs. | |
| Administrative Allowance: | .1 hrs. per unit | |
| PARTS: | #160166 — Power Tongue Jack | |
| PRE-AUTH REQUIREMENT: | Photo of Model & Serial Number Tag located at top of lift tube. | |
| REPAIR INSTRUCTIONS: | R&R Power Tongue Jack Assembly |
Promptly submit all pre-authorizations/claims through our Dealer Portal. If you have any questions or need assistance please call our Technical Service Team at 574-825-9249.
GRAND DESIGN
RECREATIONALVEHICLES
SAFETY RECALL # 17V-789
December 29, 2017
To: All Grand Design RV Dealers
Grand Design RV and Lippert Components, Inc. has decided that a safety defect exists in certain 2017-2018 Reflection and Imagine travel trailer vehicles. Accordingly, a recall to address this issue is being initiated effective December 29, 2017.
The defect involves Reflection & Imagine Travel Trailers manufactured between January 31, 2017 and August 25, 2017. VIN range of affected units is; Reflection-573TR3627H3312557 through 573TR3427J3315600 (non-sequential); Imagine-573TE272XH6600754 through 573TE3320J6603924 & 573TE2726J5500002 through 573TE2728J5500146 (sequential).
On affected vehicles, the power tongue jack may extend or retract on its own if the laminated plastic touch-pad is cracked or separated and water intrusion to the electronic control board were to occur. If jack extension were to occur while the trailer is under tow, the potential exists for a loss of vehicle control and/or crash. Repair involves replacing the power tongue jack with an updated version that incorporates circuit protection against water intrusion. The updated power tongue jacks are in stock and available for immediate shipment.
Owners of affected vehicles will be notified of this recall by mail from Grand Design RV. A copy of the Owner Notification Letter is attached for your reference. Also attached is a list of your retail sold and stock units affected by this recall. Finally, please find attached the repair and claim filing instructions associated with this recall action.
Please be reminded that it is a violation of Federal Law for you to sell or lease the products covered by this notification until repair under this recall has been performed. Substantial civil penalties apply to violations of this law. Your assistance with this recall is appreciated. Should you have any questions or concerns, please contact Grand Design Customer Service at 574-825-9679.
Respectfully,
GRAND DESIGN RV, LLC
11333 County Road 2, Middlebury, IN 46540 Phone: 574-825-8000, Fax: 574-825-9700 granddesignrv.com
https://static.nhtsa.gov/odi/rcl/2017/RCRIT-17V789-1286.pdf
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December 29, 2017
https://static.nhtsa.gov/odi/rcl/2017/RCMN-17V789-9464.pdf
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December 21, 2017
https://static.nhtsa.gov/odi/rcl/2017/RCAK-17V789-7623.pdf
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- Durable and Sturdy: Heavy-gauge steel construction ensures durability and strength; Black powder coat finish resists rust and corrosion; Durable, textured-housing prevents chips and cracks.
- Weize electric jack lets you raise and lower your A-frame trailer quickly and easily. 3,500 lbs. lift capacity, a low maintenance 12V DC electric gear motor. Provides 18” lift, retracted 9 inch, extended 27”, drop leg extra 5-5/8” lift. Outer tube dia.: 2-1/4", inner tube dia.: 2".
- To ensure great performance even at night, this jack also comes with a front-facing LED light .The light is directed at a downward angle allowing for easy deployment and retraction of the jack in low-light settings. The unit also comes with a manual crank handle in case you lose power.
- Come with electric tongue jack protective cover: the cover measures 14″(H) x 5″(W) x 10″(D), it can work with most electric tongue jacks. 600D Polyester Fabric features high tear strength, that is durable and long lasting. Adjustable both-side pulling drawstring with barrel cord lock holds the cover securely in place, keeps your electric tongue jack dry and protects the casing, switches, and light from the elements.
- Warranty: Meets international quality standards. 1 YEAR WARRANTY, don't hesitate to call us if you have any questions, our support team is on standby for YOU.
- EASY INSTALLATION — Complete with all necessary hardware and pins, installation for the Power Tongue Jack is fast and simple, so you can get to lowering and raising your equipment in no time
- TIME-SAVING — Say goodbye to cranking your manual jack. With the push of a button, you can raise or lower your a-frame trailer in a fraction of the time, without breaking a sweat
- INTEGRATED LIGHTING — Four integrated LED lights illuminate the ball and coupler, so you can operate your jack at night, worry-free
- POWERFULLY ENGINEERED — Built to do heavy lifting, the Power Tongue Jack has a 3,500 lb. lift capacity, helical-cut gears, 30 AMPs of power, and a 12V motor — all designed to get the job done, quietly and efficiently, so you don't have to
- BUILT TOUGH — Made from heavy-gauge, steel construction, a durable, textured housing that prevents chips and cracks, and a black powder-coat finish — this jack was designed to operate, day after day
- 【MAX. CAPACITY 4000LBS TESTED】Built in 12V DC electric gear motor of a low maintenance, Kohree power tongue jack helps you lift trailer stably UP TO 4000LBS.
- 【SAVING ENERGY & 50% TIME】Just push the button of the rv electric jack to raise or lower any A-frame trailer automatically more quickly. It takes 47s to lift 8 inches, compared to 84s for other products. Without harsh sound & easier than hand cranking. No longer annoyed by sore arms and shoulders.
- 【ADJUSTABLE HEIGHT】Adjustable 5 gear drop leg make 12V trailer jack increase 8" height to meet the different lifting needs. Max extended height is 22” lift, fully retracted in 9".
- 【SAFE OPERATION】With 2 LED lights for convenient and safe night time hookup, the camper jack also has a built-in circuit breaker. If in accident, it will disconnect automatically & reconnect about 2 mins later.
- 【WIDE APPLICATION】The electric tongue jack is made of heavy-duty steel with anti-rust coating on the outside, and equipped with a hand crank & Weatherproof Jack Cover, great for rv, 5th wheels, any A-frame trailer and camper.
- This Listing Is For One New Power Tongue Jack With A Water Resistant Cover.
- This Electric Jack Also Includes Star Washers, A Cotter Pin, A Safety Pin, & A Manual Crank Handle.
- This Model Offers Front-End Illumination, Water Resistant Switches, & Speedy Operation & Stability In Its 6" Wide Base.
- 18" Stroke & A Retracted Height Of 29" With The Foot Pad Extension.
- For User Safety & To Avoid Damaging Of Internal Components, An Internal 25A Auto-Reset Breaker Is Installed In Each Jack.
- Powered A-Frame Jack with heavy duty 5000 lbs. lift capacity.
- Powerful 12 DC Motor provides maximum torque to raise or lower your a-frame trailer in a fraction of the time.
- This unit has a built-in circuit breaker which automatically trips and resets if the amperage is too high.
- New industrial design cover is extremely waterproof. Improved LEDs shine down onto your ball and coupler where light is needed the most.
- SPECIFICATIONS: Retracted Length: 9", Extended Length: 27", (Plus 4.5" drop leg), Jack Tube Outer Dia: 2.25"
- Heavy-Duty Load Capacity: The VEVOR electric trailer jack boasts an impressive lifting capacity of 4000 lbs, making it a powerful tool for lifting tasks. Provide reliable support for your towing needs!
- Quality You Can Trust: Constructed from durable carbon steel with a protective coating, our power tongue jack ensures long-lasting performance and a new-like appearance. It's designed to withstand splashes and tough outdoor conditions.
- Provide All You Need: The electric tongue jack comes with a sunshade waterproof cover, protecting against water and UV rays to prevent product aging. The 90° rotating installation hole prevents interference with the tailgate, ensuring a hassle-free installation process. Enjoy peace of mind knowing your tailgate will remain level.
- Multi-level Adjustable Height: Our electric trailer tongue jack offers multi-level adjustable height, allowing you to keep your trailer level on various road surfaces. It fits for no matter high-profile or low-profile trailers. Say goodbye to trailer tilting.
- Versatile Application: This power trailer jack is perfect for a wide range of applications. Whether you're lifting RV trailers, horse trailers, or utility trailers, it provides the strength and stability you need for effortless towing. In case of a power outage, the electric jack for trailers is equipped with a hand crank for emergency use.
- Heavy-Duty Load Capacity: The VEVOR electric trailer jack boasts an impressive lifting capacity of 3500 lbs, making it a powerful tool for lifting tasks. Provide reliable support for your towing needs!
- Quality You Can Trust: Constructed from durable carbon steel with a protective coating, our power tongue jack ensures long-lasting performance and a new-like appearance. It's designed to withstand splashes and tough outdoor conditions.
- Provide All You Need: The electric tongue jack comes with a sunshade waterproof cover, protecting against water and UV rays to prevent product aging. The 90° rotating installation hole prevents interference with the tailgate, ensuring a hassle-free installation process. Enjoy peace of mind knowing your tailgate will remain level.
- Multi-level Adjustable Height: Our electric trailer tongue jack offers multi-level adjustable height, allowing you to keep your trailer level on various road surfaces. It fits for no matter high-profile or low-profile trailers. Say goodbye to trailer tilting.
- Versatile Application: This power trailer jack is perfect for a wide range of applications. Whether you're lifting RV trailers, horse trailers, or utility trailers, it provides the strength and stability you need for effortless towing. In case of a power outage, the electric jack for trailers is equipped with a hand crank for emergency use.
- This Listing Is For A Bastion Distribution Electric Power Tongue Jack.
- This Jack Features A 3500lb Capacity A-Frame, A Front-Facing LED Light For Night Operation, An Extendable Footpad, Star Washers, Safety & Cotter Pin, & A Crank Handle For Optional Manual Use.
- This Jack Comes With A One-Year Limited Warranty.
- This Jack Is Great For Campers, Trailers, Boats, & Many More Applications.
- Replaces Part Number BJ3500B
- Powered trailer jack with 4,500 pound rating, 12-volt operation, hardened steel gears, and soldered connections
- 18-inch full stroke with 6-inch adjustable drop-down leg reduces time to set jack and reduces wear on motor
- 3-sided LED light system to illuminate hitch and spring bar area
- Features a friction-reducing ball screw, usually only found in more expensive jacks
- Weather-resistant trailer connector storage bracket with durable hammer gray finish
- 🚩【FUNCTION】Easily connect and disconnect your trailer from the towing vehicle with the lifting functionality of the electric jack. Adjust your trailer's level and height at any time, ensuring stability and safety during parking. Just pressing the button on the jack, the trailer will be lifted or lowered automatically and effortlessly. Say goodbye to manual jacks!
- 🚩【MAIN SPECIFICATIONS】Max extended height is 32-1/2”lift, fully retracted in 9”. The max travel is 18”. The standard tube diameter for a-frame trailer jack is 2-1/4”, and the drop leg travel is 5-5/8”.
- 🚩【UNIQUE DESIGN】The Power Tongue Jack is crafted for heavy-duty lifting, featuring a lifting capacity of 5000 pounds. With spur gears and a 12-volt motor, it ensures exceptional performance.
- 🚩【PRODUCT DETAILS】The jack is equipped with a fuse for electrical protection and a manual crank handle for power loss situations. Two mounting directions can prevent interference with the tailgate,ensuring a hassle-free installation process. Red wire is for the electric jack's positive (+) connection, and black wire is for the negative (-) connection. Bright LED lights illuminate for nighttime use.
- 🚩【STURDY & DURABLE】Made of heavy duty steel. Durable exterior black powder-coat finish on outer tube and zinc finish for inner tube with removable footplate will provide good surface protection and greatly reduce the rusty risks.
Last update on 2024-04-16 / Affiliate links / Images from Amazon Product Advertising API
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