December 16, 2019 NHTSA CAMPAIGN NUMBER: 19V895000
Headlights Improperly Aimed/FMVSS 108
Reduced visibility can increase the risk of a crash.
NHTSA Campaign Number: 19V895
Manufacturer Mack Trucks, Inc.
Components EXTERIOR LIGHTING
Potential Number of Units Affected 1,879
Summary
Mack Trucks, Inc. (Mack) is recalling certain 2019-2020 TerraPro (TE) vehicles. The headlamps may not be properly aimed, possibly reducing the driver's visibility. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Remedy
Mack will notify owners, and dealers will inspect and readjust the headlamps, free of charge. The recall is expected to begin February 6, 2020. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0421.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Description of Defect:
On certain vehicles, the headlights may not be aimed correctly. Headlights that are not properly aimed could cause reduced visibility as well as glare for oncoming drivers and increase the risk of a crash.
Models/ Model Years Affected:
Mack: Certain 2019 & 2020 TerraPro (TE) model vehicles manufactured from October 29, 2018 through October 11, 2019.
Vehicle Quantities:
Mack: 2,112 (222 Canada, 1 Export, 10 Mexico, 1,879 USA)
Dealer’s Responsibility:
The National Traffic and Motor Vehicle Safety Act and Canadian Motor Vehicle Safety Act requires dealers to ensure that all new and used vehicles are free of safety defects and comply with all relevant safety standards at the time of delivery to the consumer.
Dealers should make their personnel aware of the safety recall. In the event that a dealer has a vehicle included in the safety recall in their inventory to be sold, the condition must be corrected before releasing it to a customer.
Release Schedule:
- Vehicle list will be posted on the Trucks Dealer Portal December 20, 2019.
- Owner notification letters will be released on or before February 6, 2020.
If you have questions or concerns about this recall, contact the Regulatory Affairs Department at [email protected]volvo.com.
To: U.S. and Canada Distributors
Dealer Principals
Service Managers
Warranty Managers
Parts Managers
Region: ☒U.S.
☒CAN
Bulletin: SRA-M421
Date: December 20, 2019
Valid to: N/A
Action Required? ☒Yes ☐No
From: Gerard Hones, Regulatory Specialist Government Reporting
Subject: Safety Recall SC0421, TerraPro Headlamp Aim
2 Affected Products
Vehicle
| MAKE | MODEL | YEAR |
|---|---|---|
| MACK | TERRAPRO (TE) | 2019-2020 |
3 Associated Documents
Recall Acknowledgement
RCAK-19V895-3003.pdf 244.793KB
Manufacturer Notices(to Dealers,etc)
Non-Compliance Notice 573 Report
RCLRPT-19V895-5828.PDF 213.654KB
Latest Recalls Documents
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=19V895&docType=RCL
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Last update on 2020-01-20 / Affiliate links / Images from Amazon Product Advertising API
Last update on 2020-01-20 / Affiliate links / Images from Amazon Product Advertising API
