T-19-02 – 10A Circuit Breaker Can Trip Causing Stall – 2019 Polaris Slingshot

December 11, 2019 NHTSA CAMPAIGN NUMBER: 19V881000

10A Circuit Breaker Can Trip Causing Stall

An engine stall increases the risk of a crash.

 

NHTSA Campaign Number: 19V881

Manufacturer Polaris Inc.

Components ELECTRICAL SYSTEM

Potential Number of Units Affected 1,913

 

Summary

Polaris Industries, Inc. (Polaris) is recalling certain 2019 Slingshot, Slingshot SL, Slingshot SLR, and Slingshot GT motorcycles. A 10A circuit breaker may be defective, tripping unexpectedly and causing a sudden loss of power and an engine stall.

 

Remedy

Polaris will notify owners and provide a new 10A circuit breaker and installation instructions. Owners may choose to have the part installed at a dealership, free of charge. The recall began January 22, 2020. Owners may contact Polaris customer service at 1-855-863-2284. Polaris’ number for this recall is T-19-02.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check for Polaris Recalls

 

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SAFETY BULLETIN
Release Date: December 12, 2019	SLI	Communication #: T-19-02 Model Year(s): 2019
— Confidential and Proprietary —

 

VERSION: R01 (December 12, 2019)

IMPORTANT STOP SALE SAFETY NOTICE!

Stop selling affected vehicles immediately until the repair procedure has been completed on affected units at your dealership. Federal law prohibits the sale of products subject to a recall. Selling such products could subject the seller to substantial penalties.

IMPORTANT

If you are working with a printed copy, please verify you have the most current version of this document.

 

SUBJECT: 10A CIRCUIT BREAKER REPLACEMENT PURPOSE

Polaris Slingshot has identified some 2019 vehicles built from 2/12/2019 through 7/31/2019 may have 10A circuit breakers that do not meet quality standards. Affected circuit breakers do not meet functional specifications and may cause an engine to unexpectedly stop running, increasing the risk of a crash.

To address this concern, Polaris is instructing dealers to replace the 10A circuit breakers installed in affected vehicles, as outlined in the repair instructions.

 

AFFECTED MODELS

MODELYEAR	MODELS	VEHICLE IDENTIFICATION NUMBER RANGE
2019	S / SL / SLR / GT	Reference Unit Inquiry on the dealer website or the Service Communications list on the STOP site to lookup affected VINs.

 

CUSTOMER NOTIFICATION

Dealers are required to review their sales records and make arrangements with customers for Bulletin completion. In addition to consumer units, dealers are required to correct any affected units in their inventory. Polaris will be mailing a notification letter to consumers affected by this Bulletin. Any updates regarding customer notifications will be communicated with a revision to this bulletin document.

 

WARRANTY CLAIM PARTS INFORMATION

Bulletin parts are excluded from the standard RMA policy and cannot be returned. An Initial Recommended Order Quantity has been provided for this bulletin. Use Quantity Ordered to Date and the Open VIN List from the STOP site to determine an order amount that’s right for your dealership. For more details, refer to University of Polaris training course “Polaris Item Availability and Daily Ordering” and click on “Bulletin Ordering Training”.

	2019 SLINGSHOT
Bulletin #	T-19-02
Claim Type	SB (Service Bulletin)
Labor Allowance	0.2 hours (12 minutes)
Part Number / Description	4011371 (QTY 2) BREAKER-CIRCUIT,10 AMP
Parts Availability	Available to order
University of Polaris Video Training Required	Yes1

 

1Polaris requires one person from a dealership to be certified before parts ordering may occur and warranty claims may be processed.

 

INVENTORY / STOCK PART CLAIMS

NOTICE

To aid in verification, a red dot has been placed on validated service parts. Any circuit breaker in service parts inventory without a red dot should not be used, and should be returned via part stock warranty claim.

 

Dealers should review their service parts inventory and ensure the following service parts are NOT used: • 4011371

 

NOTICE

To remove these service parts from circulation, file a parts stock claim as directed below.

 

Use the following process for filing a PART STOCK warranty claim for any of the parts listed above.

1. Start a new Part Stock warranty claim.
2. Select Product Line: SLI
3. Enter today’s date into the Date Failed and Date Repair information fields
4. Enter T-19-02 into the CONCERN field.
5. Enter T-19-02 into the CAUSE field.
6. Enter T-19-02 into the CORRECTION field.
7. Enter the part number and quantity.
8. Enter warranty fail codes: 127/130/132
9. Validate the parts.
10. Save and submit the claim to Polaris.

 

ACCESSORY LABOR

Polaris will cover labor for the removal and installation of accessories required to complete the bulletin work. Follow the steps below to obtain reimbursement.

For accessory removal and installation labor:

1. Start a new Ask Polaris Case, Service &Warranty Question > Authorization: Non-Cosmetic & Polaris ESC or Authorization: Out of Warranty.
2. Enter your contact information and VIN, along with miles and hours into the applicable fields.
3. Enter T-19-02 in the CONCERN and CAUSE fields. In the CORRECTION field, enter “ACCESSORY REMOVAL AND INSTALLATION”.
4. Enter warranty fail codes 127/130/132.
5. Add part 0000541, quantity 1.
6. Attach photos of the vehicle and accessories sufficient to support the labor time requested.
7. Submit the case to Polaris.

 

BULLETIN CONTACT LIST & SCHEDULING TOOL

A scheduling tool is available for dealers to keep a record of customers contacted and scheduled for this bulletin. This optional tool provides visibility for your dealership and will be helpful to track the status of scheduled service. For more information, log in to https://www.universityofpolaris.com.

 

COVERAGE PERIOD

Coverage will begin on December 12, 2019. This bulletin has no expiration date.

 

PARTS RETURN / DISPOSAL INFORMATION

Under no circumstances shall the parts removed be re-used, sold, or re-purposed for another application. It is your dealership / distributor’s responsibility to make sure every part replaced (related to this communication) is taken out of circulation and disposed of properly or returned to Polaris (if required).

 

FEEDBACK FORM

A feedback form has been created for the technician to provide Polaris with an overall satisfaction rating for the instructions, provide comments on your experience or upload pictures/video. This feedback form is viewable on a mobile device by scanning the QR code or by clicking HERE if viewing this document electronically.

 

REPAIR PROCEDURE

1. Park the vehicle on a level surface and engage the parking brake. Turn key to “off” position and remove from vehicle.

 

IMPORTANT

Before proceeding, ensure the parking brake is engaged and the key has been removed from the ignition.

 

2. Disengage the hood latch and open hood. Reference page 38 of the owner’s manual.

3. Remove the fusebox cover q by depressing the two tabs and pulling up.

4. Identify the two 10A breakers w(marked ECM 10A BRKR and IGNITION 10A BRKR in the fusebox cover legend).

5. Remove two 10A breakers and discard.

6. Verify replacement breaker has red paint dot on it.

7. Install two replacement 10A breakers.

8. Install fusebox cover.

 

IMPORTANT

Listen for audible click during cover installation.

 

9. Close the hood.

10. Insert key and turn to the “on” position but do not start the engine. Check the function of vehicle lighting and gauges. Start the engine to ensure normal operation and that no warning lights are present in cluster.

11. File bulletin T-19-02.

 

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 IMPORTANT SAFETY RECALL

This notice applies to your vehicle
Recall Campaign: 19V881 – 10A Circuit Breaker
Subject: 2019 Slingshot S / SL / SLR / GT
10A Circuit Breaker Replacement
PLEASE READ IMMEDIATELY

 

VIN  T-19-02

 

FIRST NAME    LAST NAME
ADDRESS
CITY, ST ZIP

 

Dear Slingshot Owner:

This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Our records indicate you have purchased an affected vehicle.

 

The reason for this recall:

Polaris Slingshot has decided that a defect, which relates to motor vehicle safety, exists in certain 2019 vehicles built from 2/12/2019 through 7/31/2019 that may have 10A circuit breakers that do not meet quality standards. Affected circuit breakers do not meet functional specifications and may cause an engine to unexpectedly stop running, increasing the risk of a crash.

 

What you should do:

Contact your authorized Polaris dealer to schedule an appointment to have the repairs performed. Do not attempt repairs yourself. Repairs must be done only by an authorized Polaris dealer. This repair should take approximately 15 minutes. When making contact with your dealer, discuss parts availability, their schedule and how long they will need to keep your vehicle.

 

What your dealership will do:

To address this concern, Polaris is instructing dealers to replace the 10A circuit breakers installed in affected vehicles. This work will be performed by your dealer at no cost to you.

This notice was mailed to you according to our most current registration information. If you no longer own this vehicle, or if some of the contact information in this notice is incorrect, please contact your local Slingshot dealer to complete a transfer of ownership. Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within 10 days.

If you need assistance contacting or locating a Slingshot dealer, or if you have questions your Slingshot dealer is not able to address, you may contact our Polaris Owner Connections Department at 1-855-863-2284, scan the QR code, or go to https://slingshot.polaris.com/en-us/self-help/.

If you believe that the Slingshot Division of Polaris Inc. has failed to remedy this defect without charge or is unable to do so within a reasonable time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue SE., Washington, D.C. 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or on the web go to www.safercar.gov.

We apologize for this inconvenience and assure you that we are committed to customer satisfaction and providing world class products for riders to enjoy.

 

Sincerely,

 

Polaris On-Road Vehicles

 

For the latest updates to this safety recall, or to check if your vehicle is part of another safety recall, scan the QR code, or go to www.polaris.com/en-us/on-road-recalls/.

 

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T‐19‐02

Dear Slingshot Owner,

 

Our records indicate that you are the owner of a Slingshot affected by Safety Recall T‐19‐02 that was announced on December 12, 2019.

Polaris Slingshot has identified some 2019 vehicles built from 2/12/2019 through 7/31/2019 may have 10A circuit breakers that do not meet quality standards. Affected circuit breakers do not meet functional specifications and may cause an engine to unexpectedly stop running, increasing the risk of a crash. A letter will arrive at your address by postal mail that provides more information about the update and what you should do next.

Visit our On‐Road Safety Recall page to verify if your Slingshot is impacted by the recall. Contact your dealer to schedule a service appointment or complete a transfer of ownership if you no longer own the vehicle. Your local POLARIS dealer can be found on our Dealer Locator page.

While your dealer is in the best position to answer your questions, you can also call our Polaris Owner Connections Department at 1-855-863-2284 to speak with a representative.

 

Sincerely,

Polaris On‐Road Vehicles

 

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Safety Bulletin T-19-02 Released

 

Dear Polaris Slingshot Dealer,

 

Please review the following communication that was posted on Thursday, 12/12/2019.

Polaris Slingshot has identified some 2019 vehicles built from 2/12/2019 through 7/31/2019 may have 10A circuit breakers that do not meet quality standards. Affected circuit breakers do not meet functional specifications and may cause an engine to unexpectedly stop running, increasing the risk of a crash.

 

Click HERE to view T-19-02.

 

Thank you for your attention.

 

Sincerely, Polaris Service

 

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1 Affected Product

Vehicle

MAKE	MODEL	YEAR
POLARIS	SLINGSHOT	2019

 

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9 Associated Documents

Manufacturer Notices(to Dealers,etc)- Consumer Email T‐19‐02

RCMN-19V881-2441.pdf 155.27KB

 

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Miscellaneous Document – Dealer Email

RMISC-19V881-2935.pdf 284.109KB

 

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Manufacturer Notices(to Dealers,etc)- SAFETY BULLETIN

RCMN-19V881-8101.pdf 2914.626KB

 

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ISSUED Owner Notification Letter(Part 577)

RCONL-19V881-3773.pdf 148.908KB

 

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Recall Quarterly Report #1, 2020-1

RCLQRT-19V881-0195.PDF 211.136KB

 

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Defect Notice 573 Report

RCLRPT-19V881-9542.PDF 214.107KB

 

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Recall Acknowledgement

RCAK-19V881-2024.pdf 245.261KB

 

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Recall Quarterly Report #3, 2020-3

RCLQRT-19V881-2077.PDF 211.319KB

 

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Recall Quarterly Report #2, 2020-2

RCLQRT-19V881-6534.PDF 211.235KB

 

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Latest Recalls Documents

For the Latest and Most Recent Recalls Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=19V881&docType=RCL

 

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